Presentation on theme: "Respect in the Workplace"— Presentation transcript:
1Respect in the Workplace Culture of RespectWhat is RespectDiversityHarassment/DiscriminationWhat to do about it?
2ASC Culture of RespectWe agree to show respect for all with our words and actions that reflect that we recognize other people as human beingsIs there anyone who wants to be treated with disrespect?PAUSE after last question
3The Golden RuleTreat human beings as you want to be treated as a human being
4We are all the same Human Beings Feelings/emotions We all feel pain, we all bleed in we are cutWork to provide for ourselves and our familiesWe expect to be treated with respectAt workIn a restaurantAt the bankAt the doctor’s officeWe all feel hurt by name calling
5Types of Disrespect Discrimination Stereotyping Harassment Bullying FOUR TYPES OF DISRESCEPT
6DiscriminationDiscrimination – with our words or actions we treat certain individuals or groups differentlyASC ServicesASC WorkplaceDiscrimination – refusing to serve food or sell books to Asian studentsTreating them differently from other students; can be as simple as asking everyone if you want pickles with their sandwich. If you asked threes students ahead me if the wanted pickles and I am a black student I wonder why what is different? Good Customer service at all times helps to avoid different treatment which is the basis for discrimination.Offer to assist only female coworkers and not male coworker is discrimination.If ASC only gave leave of absence for men with broken legs or ruptured appendixes but not to women who have a baby. Treating men and women with medical emergencies differently.A foreign exchange student from U.K. who order “ chips” with her hamburger while pointing at French fries. The employee told the student “learn to speak English.” She was speaking English. Here is a strange country that took a lot of bravery. Treating this way was disrespectful.Pop vs. SodaBars vs. Cookies
7Stereotypes *We give everyone in a certain group the same attributes The attributes do not have to be negative*We are all different, even within groups* We put others in boxesANOTHER TYPE OF DISRESPECT THAT CONTRIBUTES TO DISCRIMINATIONWhat are some stereotypes? All __________blank_______areAll muslems are terrorists.All homosexual men are effeminate.All homosexual women are tough.Anyone who likes country music is a redneck.All college students like greasy, fried, fast food.All vegetarians are weird.Anyone who graduated from college is stuck up.All older people are hard of hearingEVEN WITHIN GROUPS WE ARE DIFFERENTJust look at this group a lot of us may see a group of people like us but even in the group we are different. Age, gender, sexual orientation, abilities, educations, our families are all different.Each of us has something to offer the this workplace and this campus. What ideas will not be heard because of stereotypes????
8HarassmentHarassment – with our words or actions we make the workplace uncomfortable and hostile for individuals or groups
9Sexual Harrassment Hostile behavior based on someone’s gender Quid Pro Quo – This for thatHostile behavior because someone is a woman or a man – this can include men harassing men and women harassing womenSundowner caseCharm school lawyerSexual favors for workplace benefits like a promotion or to keep your jobMenitor savings bank
10Harassment -Hostile Environment UnwantedPhysicalVerbalVisualHostile means “of the enemy”Hostile fire in war is gunshots from the enemyTYPESTouching, BarricadingJokes, slurs, slang, nicknames, name callingPosters, defacing someone picture, , screen savers
11HarassmentSome harassment is simply not understanding what is disrespectful to others who are differentAnd some harassment is willfulFrom the video, we need to understand what is offending to others.
12BullyingA form of harassment - the willful, conscious desire to hurt another and put him/her under stressSocial alienation - JokesGossiping - Name callingEmbarrassing others - Physical violenceRumorsThreatsTaking personal items 20Rein of terrorTruly of the enemy – hostile on purposeSchool yard bully who takes your lunch money – does he know this will hurt you – yesGossiping about others because they do not have anything constructive or positive in their own livesAlienate new employees because they are afraid of sharing what few friends they have; they have trouble making friends
13Bullying Victims are often weaker or in a position of subordination Acts out only when others are not aroundHiding their own inadequaciesResearch has shown are often abusers of family membersBiggest kid on the playgroundOlder, more senior, been around longer; Full time employee to student employeeSupervisor, professor or police – positions of powerThe school yard bully acts when the teacher is not around; when the supervisor is not around; because they cannot deal with the consequences; because they know what they are doing is wrongHiding inadequaciesSHOW STRIP CLUB VIDEO
14What is unacceptable at ASC? IllegalUnwelcomedChange work conditionsBased on protected criteriaSevere/multiple occasionsASCDisrespectfulUnacceptable to ASC does not require it to be illegalIllegal what you hear about on the news regarding court cases.
15We are diverse, respect may mean different things to different people Understand that differences existTalking with your coworkers and watch the body languageBeing flexible to new ideas and ways of doing thingsRead articles or watch television programs that highlight other culturesReally listen watch body language – overweight man – did he laugh, wince, hesitate.
16How to prevent disrespecting others Think before you speak – “Will this offend someone?” “Am I SURE?”G-rated workplaceNot everyone shares your attitudes and comfort levelsAvoid negative comments about othersShe is really stupidHe is strange30Discuss movie ratings some things belong or don’t belong in the workplace
17How to prevent disrespecting others Avoid spreading rumors and gossipJokes – fun or play is never at the expense of someone elseNicknames should not be givenNicknames – calling anyone by anything but their first name or Mr. Smith or Mrs. Brown or Ms. Johnson or a name they have told you to call them.Calling people by their last name only is disrespectful, calling everyone by some silly name like Herb or JoeDo not use Honey, Sweetie,Do we do some of these thing unconsciously – I call everyone that.Sue pointed out once that when I describe someone as a kid it was male and when I called them a student they were always female.
18How to prevent disrespecting others Socialization in the workplace is normalSome behaviors are not professionalAsking someone outDiscussing private matters at workDisplays of affection are not appropriate in the workplace.Asking someone out once is fine; repeatedly asking someone becomes disrespectful and perhaps harassing. Asking someone out should take place outside of work – after work, call them on the phone.
19How to prevent disrespecting others Respect personal spaceNever assume touching is welcomeBeware of offensive gesturesRemember other cultures interpret them differentlyThumb’s up in Greece or Iraq means “up yours”All fingers extended ,palm down and thrust at the person in Greece is an extreme offenseJapan – four fingers extended, thumb in, palm down thrust at a person is very offensive
20How to prevent disrespecting others PicturesDefiling someone’s photoSuggestive cartoons, calendars and otherThreatsAnyone think a picture that would be a treat? Noose, knife, tornShow video “In this together”This video clip is part of a video that asks and answers several questions – the ones we will view are#4 If what I say offends you …I will wait until you are not aroundI’m just being realI’ll stop#5 What is the rule about sexual attraction at work?Look don’t touchLook if they want you toDon’t look don’t touch
21What to do with disrespect? Disrespect based on the protect factors: race, gender, religion, national origin, age, sexual orientation, disability, genetic predisposition, carrier status, veteran status, or martial status should be reported immediately to a manager, the Human Resources Manager or the Executive Director according the Non Discrimination Non Harassment PolicyRemember we talked about some disrespect is more horrible than others. ASC has two ways to deal with each of the types of disrespect.
22Other DisrespectAddress the person who is committing the disrespect because of non-protected factorsPick a good timeEliminate emotionsBe specificAsk them to stopListen to the harasser’s response“ When you tease me in front of others it embarrasses me. I would like you to stop.”
23Other disrespectIf the behavior continues or retaliation occurs when you confront non-protected disrespect please notify your manager, the Human Resources Manager and the Executive Director.
24I did not mean to disrespect you Accept their feelingsApologize for not understanding their point of viewAgree not to do it againDo not repeat that behavior in the workplaceYou do not have to agree or disagree. This isn’t about right and wrong it is about do unto others.
25ResponsibilityWe are all responsible for the reasonable perceptions of our own behaviorPerception is realityVictim’s perspective rulesDoug Gillogly bull whip incident
26Culture of RespectWe agree to show respect for all with our words and actions that reflect that we recognize other people as human beings