1. Leading From The Heart: The Future Of Workplace Leadership Mark C. Crowley Speaker, Consultant and Author

2. My Story (Bio) Mark spent twenty-five years in the banking and financial services industry before stepping away to write his book. His most recent role was Senior Vice President and national sales manager at Washington Mutual Investments, Inc. – where he was named “Leader of the Year.” Mark is a graduate of the University of California, San Diego, and the Pacific Coast Banking School at the University of Washington. He’s holds five investment securities licenses and a California real estate broker’s license. He’s is a frequent contributor to Fast Company Magazine and has been published by Reuters, The Seattle Times, and CEO Magazine. Lead From The Heart is now being taught at the Northern Arizona University’s School of Entrepreneurship. Mark C. Crowley

4. Physiological Safety Belonging Esteem (Health, Food, Sleep) (Shelter, removal from danger) (Love, affection, being part of a group) Self-actualization (Achieving individual potential) (Self-esteem & esteem from others)

5. 1. Organizational Health: A Compelling Mission Matched By High Integrity 2. Managerial Quality: Having A Trustworthy And Empowering Boss 3. Reasonable Job Variety: Ensuring Spirits Aren’t Dulled Through Repetition 4. Extrinsic Rewards: Efforts & Achievements Are Valued And Routinely Honored Beyond Pay The Four Drivers Of Employee Engagement

6. The Heart Is The Primary Driver of Optimal Human Performance

7. MarkCCrowley.com

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