1. Using Practical Process Improvement tools and methodology

2. Objective “To increase the efficiency of our processes in order to create capacity to achieve more with the same resources”

3. Strategic Fit “ACHIEVE” Right Outputs “BUY” Effective Procurement “DO” Efficient Processes “APEX” Value For Money Growth A key element of our growth and value for money strategies…. income expenditure £ time Increased surplus and more cash to invest in teaching and research

4. Practical Process Improvement Many continuous improvement programs but PPI has some key advantages… ► Logically simple and easy to understand and apply ► Involves everyone ► “On the job” Team training ► “8-step” problem solving methodology, sets up projects for success and keeps them on track Developed by R. Edward Zunich and based on the best of ► Shewhart, Deming, Lean Thinking, Wheeler, Six Sigma ► Simplified and put into a programme that works Taught in 23 countries worldwide and in 9 languages ► Over 20,000 people trained ► UK organisations using PPI include Thermo Fisher, SMR Automotive Mirrors, ALcontrol Labs, Bibby Scientific

5. Team presented with 100% of the Process Team focuses on 20% of the process that causes 80% of the problem Mission Statement Define Boundaries Operational Definitions Study Current Process Quick Fixes Brainstorm Fishbone Quick Vote 4 Ms & E Data Gathering Check Sheets Data Analysis Pareto SPC Solutions Opinions Ideas Opinions Ideas Application of the PPI Process & Tools

6. Eliminating waste is Key to efficiency

7. Programme Champion Senior Manager responsible for the overall success of the PPI program Process Champion Owns the process being worked on by the team, responsible for the success of the team Team Leader Leads the team, responsible for project ‘content’ and team activities Facilitator Aligned with PPI team, assists with PPI ‘process’ and resolving any team dynamics issues Process Manager Teaches and coaches the teams through the 8-step process, up to the Report Out PPI Team Cross-functional team, 5 – 7 members PPI Coordinator Coordinates training schedules, training numbers, metrics PPI Administrator Assists with training room set up, materials and logistics PPI Roles

8. Aston APEX Implementation Sep-Dec 2013 Jan-Apr 2014 May-Jul 2014 People trained by Jul 2014 Executive – leadership and overview Process Managers – 6 Facilitators – 6 Team members – 40-50 APEx embedded & self sufficient