1. [name of pool] Pool Staff Orientation

2. Staff Organizational Chart Management All Staff General Expectations Position Descriptions and Responsibilities Uniform Safety Equipment [name of pool] Team Ultimate Goal

3. Organizational Chart Mayor and Council Senior Administrative Officer Recreation Coordinator Pool Supervisor Pool Staff Rec Facility Maintainer

4. Management Mayor and Council –makes policy Senior Administrative Officer –ensures policy is carried out –“Top Guy” Recreation Coordinator –Works with Pool Supervisor to establish Pool Program priorities, budget, rates

5. All Staff Promote [name of pool] and its programs Be ambassadors for [name of pool] while at pool whether on duty or not Ensure [name of pool] is a clean, safe and fun place for our patrons to attend

6. All Staff (continued) Assist with the advertising of programs Assist with planning and running of special events Complete job requirements to the best of your ability

7. General Expectations Be on time and ready to work Be prepared for the work at hand Be neat and tidy about person Maintain work area in orderly manner Be alert

8. General Expectations (continued) Prevent accidents but be ready to activate emergency procedures if require Be friendly and helpful with patrons Complete checklists and other paperwork requirements Be a responsible member of the [name of pool] Team

9. Pool Supervisor Program –What programs are run - review of current programs, establishment of new programs –Schedule for programs Budget –Makes recommendations for budget –Makes recommendations for rates Staff –Preseason training –Staff Inservices –Scheduling and Payroll –Uniforms and other Staff Requirements –Be a Responsible Member of the [name of pool] Team

10. Pool Supervisor (continued) Policy –Draft policies for programs and staff (approved by Management) Equipment and Supplies –Purchasing, Inventory, Repairs Facility –Cleanliness and Repairs –Ensure all inspections are carried out and deficiencies met Water Quality –Chemicals –Testing and water samples –Routine and special maintenance carried out for water eg backwashes

11. Pool Supervisor (continued) Public Relations –Promotion of Programs (Advertising) –Liaison with Management (Town), Public, Schools, Other Clients Garner Input –Receive input from staff, customers, management, etc to establish such items as policy, rates, schedules, program content, reports Reporting –Produce reports as required for town and outside agencies (eg monthly, year end)

12. Lifeguard Ensure all equipment is in place and ready to be used before each shift Constant surveillance of patrons Enforce rules to prevent accidents but be cognizant of PR/Education Be ready to activate emergency procedures Maintain deck and pool areas in clean and orderly manner Timely water tests If a junior guard is on deck, you are responsible for their area as well as your own

13. Lifeguard (continued) Assist with other areas of operations of pool as required Be in uniform while on deck Be a responsible member of the [name of pool] Team Your position is not supervisory – if you have concerns with other staff, you are to bring these to the attention of the Supervisor

14. Instructors Complete long term/daily planning to make your classes informative and fun Ensure all equipment/other supplies are ready to be used before each shift Establish and maintain routines to ensure safe classes Run your classes so the students’ opportunities to improve are optimized and everyone (including you) has fun

15. Instructors (continued) Be ready to activate emergency procedures Clean up the deck and pool areas after your classes-return equipment and supplies to their assigned spot Complete all paperwork as required

16. Instructors (continued) Timely water tests Assist with other areas of operations of pool as required Be in uniform while on deck Be a responsible member of the [name of pool] Team Your position is not supervisory – if you have concerns with other staff, you are to bring these to the attention of the Supervisor or Head Guard

17. Junior Guards Must always be on deck with guard 16 years of age or older Constant surveillance of pool and patrons Enforce rules to prevent accidents Patron education Participate with emergency procedures Maintain deck and pool in a safe and clean manner

18. Junior Guard (continued) Assist with other areas of pool operation as required Be in uniform while on deck Be a responsible member of [name of pool] Team Your position is not supervisory – if you have concerns with other staff, you are to bring these to the attention of the Supervisor or Head Guard

19. Cashiers Provide the public with information about the programs and related info Receive pool revenues and account for same Accept registrations Maintain office area in clean and orderly manner Assist with promotion of programs

20. Cashiers (continued) Assist with filing Assist with data entry for reports Assist with the inventory of supplies Maintain all dry areas in clean and orderly manner Assist with the sales and inventory of saleable supplies

21. Cashiers (continued) Assist with other areas of operations of pool as required Be in uniform while in office Be a responsible member of the [name of pool] Team Your position is not supervisory – if you have concerns with other staff, you are to bring these to the attention of the Supervisor or Head Guard

22. Maintenance Complete all maintenance as required on the checklists Complete other maintenance as required Assist with inventory of cleaning supplies Return equipment and supplies at end of duties Ensure all safety equipment is used as required and returned to its designated spot

23. Maintenance (continued) Assist with other areas of operations of pool as required Be a responsible member of the [name of pool] Team Your position is not supervisory – if you have concerns with other staff, you are to bring these to the attention of the Supervisor or Head Guard

24. Other From time to time, casual staff may be hired to assist with a specific program eg School Program or Special Events Perform the duties as outlined for the specific program Assist with other areas of operations of pool as required Be in uniform while in office Be a responsible member of the [name of pool] Team Your position is not supervisory – if you have concerns with other staff, you are to bring these to the attention of the Supervisor

25. Uniform All staff receive T-shirt, shorts from the pool if they don’t already have one On deck staff also receive whistle All staff must provide their own swim suit and on deck footwear Staff must provide clothing suitable for maintenance All other tops and shorts must be approved prior to wearing on deck or in the office

26. Uniform (continued) When working on deck (instructing or guarding), staff are required to wear Pool T-shirt or other approved tops, shorts, swim suit, whistle as the situation requires When working in office, staff are required to wear Pool T-shirt or other approved tops, and shorts When performing maintenance, Pool T-shirts and shorts are not to be worn if they could be stained, discolored, or otherwise damaged

27. Uniforms (continued) All parts of the deck/office uniform are to be kept in clean and orderly condition Staff will be required to purchase replacement for lost or damaged uniform parts Uniform is for staff, not their friends/family Just a reminder of potential legal ramifications of wearing apparel with words such as “Lifeguard”, “Guard”, “Pool Staff” when not at [name of pool]

28. Safety Equipment All staff will be issued a pair of safety glasses, and a dust mask There are two chemical masks available There are several types of gloves available There is a full protective suit as well as boots and a protective apron

29. Safety Equipment Safety Equipment is to be worn as required for the job at hand Safety Equipment is to be returned to its assigned place after usage. WHMIS labels are in place – be cognizant of the chemicals we use Follow safe handling rules for chemicals Be ready to activate emergency procedures

30. [name of pool] Team All staff are members of the [name of pool] Team but each has different responsibilities We must all be ready and willing to carry out our responsibilities If we don’t, often times, someone else has to pick up the slack We must be ready to assist others when our duties are complete Be ready to provide ideas and other input

31. [name of pool] Team (continued) Keep fit Keep knowledge and skills up-to-date Be aware of facility and water – must be clean and safe Be thinking of ways to make [name of pool] the best place to be READ THINK

32. Ultimate Goals Be Safe Keep it Clean Make it Fun

33. Other Staff Info Items Staff Meeting Staff Training Schedule Time Off/Holidays Pay Forms Food Phone Calls Friends Visiting Office Cleanliness Personal Storage areas Breaks Homework