1. SERVENT LEADERSHIP (Blanchard et al. 1999, 171- 81) Prof. Jintae Kim, PhD Alliance Theological Seminary (845) 353-2020 ext.6978 E-mail: Jintae.kim@nyack.eduJintae.kim@nyack.edu Website: http://all4jesus.net

2. LEADERSHIP CHARACTER 1. Effective leadership starts on the inside. 2. True leadership starts on the inside with a servant heart, then moves outward to serve others. 3. Leaders with servant hearts have certain characteristics and values in common.

3. COMMON CHARACTERISTICS 1. My paramount aim is the best interest of those I lead. 2. I gain personal satisfaction from watching the growth and development of those I lead. 3. I have a loving care for those I lead. 4. I want to be held accountable; I ask, “Has my performance met the needs of those I serve?”

4. 5. I am willing to listen. In fact, I love feedback and advice – any information that will help me serve better. 6. I have my ego under control. I don’t think less of myself. I just think about myself less. I don’t Edge God Out?

5. LEADERSHIP METHODS 1. Leadership begins with a clear vision that has four aspects: (1) Purpose; (2) Image; (3) Values; and (4) Goals. 2. If I want people to be responsible, I must be responsive. 3. The servant leader as a performance coach that has three aspects: (1) Performance Planning; (2) Day-to-Day Coaching; and (3) Performance Evaluation.

6. FIVE KEY STEPS OF COACHING 1. Tell them what to do. 2. Show them what to do. 3. Let them try. 4. Observe their performance, and then 5. Praise their progress, or redirect.

7. LEADERSHIP BEHAVIOR 1. Servant leadership is not about pleasing everyone. 2. Servant leaders focus on spiritual significance more than earthly success. 3. Effective servant leaders develop a triple bottom line: financial strength; raving-fan customers; and gung ho people. 4. On a daily basis, effective servant leaders recalibrate their commitment to serve: (1) Support/accountability group; (2) 3 Disciplines (solitude, prayer, and study of Scripture); and (3) Faith walk.