1. Human Dimensions of Change
Managing the
Human Dimensions of Change
Knowing Me- Knowing You
AHAA!

2. This session Understand the impact of personal styles and values
Allow participants to reflect on their own styles/values
Discover what motivates colleagues
Inform you of what makes them tick

3. Aim of session
To enable team members to explore their own personal styles and values at work and determine how to identify strengths and gaps within their own teams

4. Use personal styles to know yourself and others

5. Use personal styles to know yourself and others
how you may be seen
how your style may cause tension for others
use your strengths
remember to avoid traps your style may cause
know others
how can you make others more comfortable
observe & learn how others respond to you
Adapted from Merrill D.W., Reid R.H. (1983) Personal Styles and Effective Performance: Make your Style Work for you

6. Personal styles There is no one right style
Although there is a tendency for us to develop a predominant style it is contextual and situational
Be aware of your own style and that of others
Key to maximum engagement is understanding and matching wavelengths - ‘package your message’

7. Personal Styles- Exercise

8. Personal Profile
Check the word or phrase in each set that is most like you
1. Be honest with yourself...not how you would like to be
2. Focus on how you are in the work environment
3. You have to pick one of the four in each set
1.__Competitive
2.__Joyful
3.__Considerate
4.__Harmonious
1.__Tries new ideas
2.__Optimistic
3.__Wants to please
4.__Respectful
1.__Will power
2.__Open-minded
3.__Cheerful
4.__Obliging
1.__Daring
2.__Expressive
3.__Satisfied
4.__Diplomatic
1.__Self-reliant
2.__Fun-loving
3.__Patient
4.__Soft-spoken
1.__Powerful
2.__Good mixer
3.__Easy on others
4.__Organised
1.__Restless
2.__Popular
3.__Neighbourly
4.__Abides by rules
1.__Unconquerable
2.__Playful
3.__Obedient
4.__Fussy
1.__Bold
2.__Charming
3.__Loyal
4.__Easily led
1.__Outspoken
2.__Companionable
3.__Restrained
4.__Accurate
1.__Brave
2.__Inspiring
3.__Submissive
4.__Timid
1.__Nervy
2.__Jovial
3.__Even-tempered
4.__Precise 4

9. Personal Profile, continued
Check the word or phrase in each set that is most like you
1. Be honest with yourself...not how you would like to be
2. Focus on how you are in the work environment
3. You have to pick one of the four in each set
1.__Stubborn
2.__Attractive
3.__Sweet
4.__Avoid
1.__Decisive
2.__Talkative
3.__Controlled
4.__Conventional
1.__Positive
2.__Trusting
3.__Contented
4.__Peaceful
1.__Takes risks
2.__Warm
3.__Willing to help
4.__Not extreme
1.__Argumentative
2.__Light-hearted
3.__Nonchalant
4.__Adaptable
1.__Original
2.__Persuasive
3.__Gentle
4.__Humble
1.__Determined
2.__Convincing
3.__Good-natured
4.__Cautious
1.__Persistent
2.__Lively
3.__Generous
4.__Well-disciplined
1.__Forceful
2.__Admirable
3.__Kind
4.__Non-resisting
1.__Assertive
2.__Confident
3.__Sympathetic
4.__Tolerant
1.__Aggressive
2.__Life-of-the-party
3.__Easily fooled
4.__Uncertain
1.__Eager
2.__High-spirited
3.__Willing
4.__Agreeable 5

10. Which is your predominant style?
4 Analytical
1 Driver
3 Amiable
2 Expressive

11. Scoring your Personal Profile
1. Count the number of “ones” that you marked. Write that number in the Tally Box marked 1. Do the same with the numbers two, three, and four.
2. On the first scale, draw a line through the number on the bar graph that corresponds with your total number of “ones”. This is the end line for your bar graph.
3. Beginning at the left end, shade in the space on the bar up to your end line on the first bar graph.
4. Do the same for the second, third, and fourth graphs.
5. The longest bar is your predominant style. The second longest bar is your backup style.
How
Tally Box 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24
TOTAL (equals 24) 6

12. Personal styles Analytical formal measured + systematic
seek accuracy / precision
dislike unpredictability and surprises
Amiable
conforming
less rushed + easy going
seek appreciation
dislike insensitivity & impatience
Driver
business like
fast + decisive
seek control
dislike inefficiency and indecision
Expressive
flamboyant
fast + spontaneous
seek recognition
dislike routine and boredom
Not everyone has 100% of one style

13. Personal styles at work
Facts
Analytical
‘do it right or not at all!’
technical specialist
wants to know how
likes to plan
Amiable
‘we’re great!’
relationship specialist
wants to know why and who
likes co-operation and loyalty
Driver
‘just do it!’
command specialist
wants to know what and when
likes to take charge
Expressive
‘lets all do it!’
social specialist
wants to know who
likes energy and optimism
Tell
Feelings

14. Style Descriptive DRIVER EXPRESSIVE AMIABLE ANALYTICAL action oriented
decisive
a problem solver
direct
assertive
demanding
a risk taker
forceful
adventuresome
competitive
self-reliant
independent
determined
an agitator
results oriented
verbal
motivating
enthusiastic
gregarious
convincing
emotional
impulsive
generous
influential
charming
confident
inspiring
dramatic
optimistic
animated
patient
loyal
sympathetic
a team person
relaxed
mature
organized
questioning
supportive
stable
considerate
empathetic
persevering
trusting
congenial
diplomatic
accurate
conscientious
a fact finder
systematic
logical
conventional
analytical
sensitive
controlled
orderly
precise
disciplined
deliberate
cautious 11

15. What are your fears about change
What are your fears about change? Consider how you behave under stress -
Analytical
Driver
Amiable
Expressive

16. Fears about change Analytical Driver Amiable Expressive
not enough information
making a wrong decision
being forced to decide
Driver
loss of control
failure
lack of purpose
Amiable
damaged relationships
confrontations
not being recognised
for efforts
Expressive
being ignored
being asked for detail
being linked with failure

17. Under stress Analytical will withdraw Driver will become autocratic
Amiable
will submit
Expressive
will become offensive
or sarcastic

18. Under stress Analytical will withdraw Driver will become autocratic
Amiable
will submit
Expressive
will become offensive
or sarcastic

19. How to work better with other styles
Driver
Analytical
Tell How first
List pros and cons
Be accurate, logical
Provide evidence
Give them time
Provide deadlines
Don’t rush or surprise
Tell What first
Keep fast paced
Don’t waste time
Be businesslike
Give some freedom
Talk results
Find shortcuts
Amiable
Expressive
Tell Who first
Keep fast paced
Be enthusiastic, allow for fun
Support creativity, intuition
Talk about people and goals
Handle the details for them
Value feelings and opinions
Be flexible
Tell Why first
Ask vs. tell them
Draw out their opinions
Explore personal life
Define expectations
Strive for harmony
Avoid deciding everything for them 16

20. Think about you, your team and the people you work with
Our team strength is……?
Where are the gaps…..?
What does this indicate..?
What should you do...?
Discuss with your colleagues

21. Summary Personal Styles, the key to understanding others
There is no right style
Each approach can be used by each and every individual
Understand the differences in working with existing and new improvement teams
Fit wavelengths
Consider the interests and behaviours of the receiver
See the person, not the name badge or title