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Mastering B2B Social Media. I’m Brian Halligan. Nice to meet I’m Kipp Bodnar. Nice to meet you.

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Presentation on theme: "Mastering B2B Social Media. I’m Brian Halligan. Nice to meet I’m Kipp Bodnar. Nice to meet you."— Presentation transcript:

1 Mastering B2B Social Media

2 I’m Brian Halligan. Nice to meet you. @KippBodnar I’m Kipp Bodnar. Nice to meet you.

3 I’m Brian Halligan. Nice to meet you. @JeffreyLCohen I’m Jeff Cohen. Nice to meet you.

4 I’m Brian Halligan. Nice to meet you. amzn.to/b2bsm2 We wrote The B2B Social Media Book.

5 #B2BSM

6

7 B2B isn’t Boring.

8 60% of the sales cycle is over – before a buyer talks to your salesperson. 91 CORPORATE EXECUTIVE BOARD: BIT.LY/ZUB2I7BIT.LY/ZUB2I7

9 B2B>B2C

10 Business to People.

11 Your opportunity, to shine.

12 Relationship based sales.

13 Already have the expertise.

14 Clear customer Personas.

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18 Closed Millions In Sales From Online Leads ROI – 2800%!

19 #B2BSM

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21 B2B Myths Busted.

22 @KippBodnar Marketing is an asset NOT an expense. “ ” Tweet This!

23 B2B SOCIAL MEDIA IS ABOUT SELLING.

24 @KippBodnar Your goal shouldn't be to buy leads. Your goal should be to buy customers. In order buy customers, you need to buy credibility. “ ” Tweet This!

25 73% of CEOs don’t believe marketers drive revenue. 91 FOURNAISE MARKETING GROUP: BIT.LY/PENSCQBIT.LY/PENSCQ

26 Leads fix the problem.

27 1 Tweet Form Landing Page How Social Media Leads Happen Lead Like CTA Blog Post Landing Page +1 CTA Product Page Landing Page

28 3 Get The Basics Right 2 Maximize Content Discovery Create Conversion Ubiquity Test and Fail Fast 4 1 5 Optimize for Maximum Leads

29 The self life of a social media link is 3 hours. BITLY, 9/2011

30 Share lots of links.

31

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33 B2B SOCIAL MEDIA HAS CLEAR ROI.

34 @KippBodnar If you can’t count it, why do it? “ ” Tweet This!

35 Math Ahead

36 TLV-COCA COCA = ROI (%)

37 Total Lifetime Value.

38 Cost of Customer Acquisition

39 First-Action Attribution: User Clicks Link on Twitter Reads Blog Post Signs Up For Webinar Attends Sales Call Looks at Product Page Buys Product Last-Action Attribution: Clicks on a PPC Ad First- Vs. Last-Action Attribution

40 10K-3K 3K = 233 (%)

41 B2B SOCIAL MEDIA IS ONLY ONE PIECE.

42 @KippBodnar Social media amplifies the effectiveness of offline marketing, it doesn’t replace it. “ ” Tweet This!

43 Trade shows are social too.

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45 GOAL: Use Social Media To Promote Offline Events

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47 5,000 T-Shirts.

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49 RESULT: 235% Increase in event tickets distributed and 95% redeemed

50 B2B SOCIAL MEDIA IS ABOUT REACH BUILDING.

51 @KippBodnar B2B companies should obsess about building reach as much or MORE than B2C companies. “ ” Tweet This!

52 The Social Web Rewards Reach

53 Social reach is the new word-of-mouth referral engine.

54 THE 10-4-1 RULE Links to third- party articles Links to company blog posts. Link to a company landing page.

55 You’re the Star.

56 THANK YOU.

57 I’m Brian Halligan. Nice to meet you. amzn.to/b2bsm2 We wrote The B2B Social Media Book.


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