1. CHOOSING APPROPRIATE FORMS OF COMMUNICATION

2. Objectives from the Specification know the importance of communicating a message in an appropriate form to ensure its clarity and accuracy as well as putting across the image and tone the business wishes to convey be able to choose the most appropriate medium of communication, taking into account the content of the message and the audience, be able to describe the features of the selected medium

3. Topics Written Communication 1. Formal business letters 2. Memos 3. Reports 4. Newletters 5. Notices 6. Advertising 7. Other written documents Visual Communication 8. Brand image Electronic Communication 9. Faxes 10. Email 11. Websites 12. Mobile phones 13. Electronic notice boards 14. Other Electronic Devices Oral Communication 15. Face-to-face meetings 16. Telephone conversation 17. Teleconferencing 18. The internet

4. Task – 15 minutes Create a short presentation answering the questions you have been given You will then explain your findings to the class I will put all of the presentations together as a revision resource

5. Presenting your findings Put your presentation into my drop box WITH YOUR NAME ON IT You need to drag it from your area into the drop box ICT/Pupil Write/Mrs Jones drop box

6. Homework Answer the questions on communication.