1. C N H | K E Y C L U B | Updated by: Member Relations Committee 2013-2014 California-Nevada-Hawaii District | Key Club International August 2013 Presented by: CNH Member Retention and Communication Anna von Wendorff, D44N Lieutenant Governor

2. Training Topic: Member Retention and Communication CNH Key Club District | Key Club International CNH | MEMBERS BOARD OFFICERS ADVISORS LIEUTENANT GOVERNOR EXECUTIVES Your Lieutenant Governor has the information about district events and opportunities. They may help you with any situation. They have the experience! Many board officers complain, “I was not given any work to do” Assign tasks and make sure that all tasks assigned are completed. Greet the members at the door. Acknowledge everyone. If there is any trouble, be sure to address it. Communication is the KEY

3. Training Topic: Member Retention and Communication CNH Key Club District | Key Club International CNH | Graphic Standards MUST be used in Key Club documents cnhkeyclub.org Resources THE PENCIL! THE FONT! Graphic Standards

4. Training Topic: Member Retention and Communication CNH Key Club District | Key Club International CNH | As an officer, you will handle many emails Always use correct spelling and grammar Create a professional and creative signature Speak in a kind manner Key Club e-mails should only be used for Key Club related business Don’t forget to join the CNH Vice President Reflector or President Reflector CNH |K E Y C L U B Internet Etiquette

5. Training Topic: Member Retention and Communication CNH Key Club District | Key Club International CNH | Bad email 

6. Training Topic: Member Retention and Communication CNH Key Club District | Key Club International CNH | Everyone has their own style Color, bolding, and underlining help point out specific facts Remember to send emails To: yourself, but BCC the club members. This makes sure that no one can look at someone else’s email! Good email

7. Training Topic: Member Retention and Communication CNH Key Club District | Key Club International CNH | 4 Steps

8. Training Topic: Member Retention and Communication CNH Key Club District | Key Club International CNH | Email all members with upcoming dates, reminders, and thank you’s (see email slide) A week before the club meeting

9. Training Topic: Member Retention and Communication CNH Key Club District | Key Club International CNH | Have a sign up sheet that is passed around the members and interested members write their name and phone number Have a PowerPoint with upcoming events / notices At club meeting

10. Training Topic: Member Retention and Communication CNH Key Club District | Key Club International CNH | Upload the PowerPoint onto the club website AND /OR Facebook page Email the PowerPoint to the club members Right after the club meeting

11. Training Topic: Member Retention and Communication CNH Key Club District | Key Club International CNH | Text all members who signed up Example: “Hi everyone, this is Anna from Key Club! Thank you for signing up for the Eskaton Senior Center Board Game event. It will be tomorrow from 10-12 at 8550 Barton Rd Granite Bay. Thanks!” Day before event

12. Training Topic: Member Retention and Communication CNH Key Club District | Key Club International CNH | Club Day TV Bulletin Reminders Intercom Reminders Post flyers outside of advisor’s classroom (flyers and brochures are available for free in Kiwanis Store) Visit individual classrooms (Government, etc) if they are focused on community service or require community service hours Post what Key Club is on the school website (parents see this!) Membership Recruitment

13. Training Topic: Member Retention and Communication CNH Key Club District | Key Club International CNH | Have members run activities / ice breakers Speakers Service projects during meetings Start and end on time (increases trust) Hand out candy for Key Club trivia answers Give out monthly awards (advertise this beforehand) Greet everyone at the door, and say goodbye /thanks (you are a friend and a leader!) Making cards for soldiers or senior citizens Collecting recycling from each classroom Offer to help teachers in whichever way they need it Clean up the school Make bookmarks to give to elementary schools Meeting Attendance

14. Training Topic: Member Retention and Communication CNH Key Club District | Key Club International CNH | Remind members of monthly awards and scholarships Remind them of responsibility once you sign up (if you can’t make it, you need to find someone else who will go for you) Text messages the day before Say thank you in person and online Monthly and predictable events Ask your members: where do YOU want to volunteer? Event Attendance

15. Training Topic: Member Retention and Communication CNH Key Club District | Key Club International CNH | Volunteerspot.com Free templates for email newsletters

16. Training Topic: Member Retention and Communication CNH Key Club District | Key Club International CNH | Questions? Comments? Concerns?