1. Brimbank MyBrimbank Smartphone App MAV Technology Award for Excellence 2014 13 August 2014 Team Achievement

2. MyBrimbank smartphone app MyBrimbank is a custom built app that provides the Brimbank community self-service access to a wide range of council services, news and events 24 hours a day, 7 days a week via their smartphones.

3. Why an app? Reputation, relevance and relationships; Gets the community more involved; Sustainable.

4. Innovative features Cross divisional collaboration; Effective integration; Community consultation.

5. Success so far….. Almost 3,000 downloads; Over 2,700 service requests; Averaging 220 service requests per month; Long term sustainability; Gets the community more involved.

6. Thank you