1. Out Patient Department (OPD) Cashless Card Concept Note

2. 2 Cashless OPD card iHealth Card A first of its kind concept Cashless OPD valid for 1 year No copay, sublimit or deductions Two variations – Platinum For Employees (E), Employee-Spouse-Children (ESC) and Employee- Spouse-Children-Parents (ESCP) The card allows cashless GP & Specialist consultation 10 free consultation with doctor home visit.

3. 3 How to use OPD Card?

4. 4 OPD Network CityProvider (s) Total Clinics Generic Services Available Specialist ConsultationDiagnostics NCR Ghaziabad Intermed, Express clinic, Doctor's clinic, Nationwide 4 General Physician, Gynecologist, Pediatric Ophthalmologist, ENT, Orthopedic, Sonologist, Cardiologist - others on demand Blood Tests, Physicals, X Ray, Limited (Sonography, ECG, TMT) GurgaonExpress clinic, Ross clinic, Nationwide 5 NoidaExpress clinic 1 New Delhi Express clinic, Urgent care, Nationwide,Mycare,Health wealth, maxine health care,Aakash Healthcare 13 Goa Vision multispeciality hospital 1 APHyderabad Elbit Medical, Dr. Mohans, Vijaya, Wellcare, Ambicare 16 KTBangalore Express clinic, Health Vista, Nationwide,Elbit medical,Focus diagnostic,Lucid diagnostic, SMS healthcare 23 TNChennai Dr. Mohans,, Tec med,Doc medical services 10 Gynecologist / ENT / Dermatologist / General Physician/ Pediatrician Cardiologist Diabetologist / MD aviation Medicine Orthopedic WBKolkata BL Diagnostic,Sony Diagnostic division, Calcutta Medical, Carewell, Evergreen, MM Medical, Mala, Probe, RB,suraksha 18 MH Mumbai Express Clinic, Health Spring, Vishwas, Thunga,Angels Health, jakhotia 20 Pune Express Clinic,Healthberries,Kiara health clinic, Eshaan diagnostic,Ssigma hospital,Vakratunda 13 GJVadodaraBAPS, Bhailal, Sunshine,Dwarkesh 7

5. 5 Home Care -Process

6. 6 Call Doctor at Home Customer Intimation Customer calls IL on 040-66274205 or email to healthassist@i cicilombard.co m Customer authorization Customer provides UHID, Name for validation, Address & exact problem he is suffering from Authorization & confirmation Provider confirms the appointment of the doctor within two hours by calling back the customer Service delivery Clinician is sent to the confirmed address along with authentication letter to be signed by the patient Doctor at home services is available across major cities Chennai, Bangalore, Mumbai, Pune, Hyderabad, Kolkata & Delhi-NCR. Coverage 9am – 6pm on Monday – Friday.

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