1. Roles and Responsibilities Objectives n Identify the roles and responsibilities of the DOL, DOD and DVA in TAP. n Provide a wide variety of instructional skills and techniques to be effective presenters. n Explore steps and skills of group facilitation. n Create awareness of details when planning and implementing training.

2. Transition Assistance Program Training  Practicum in presentation  Emphasis on instructor skills, training design and delivery  Extensive platform experience

3. Elements of the Program H.R. 4739 Section 1144(b) n Employment and training information n Information concerning Federal, State, and local programs that assist veterans n Certification and verification of job skills n Small Business Administration information n Military and veteran service organizations for job fair information

4. Resistance to Transition Cycle Uninformed Optimism Informed Pessimism Check out Hopeful Realism Informed Optimism Completion

5. Suggestions for Overcoming Fear n Use eye contact to establish rapport n Prepare an outline n Anticipate problems n Relax n Introduce yourself in advance n Put yourself in their shoes

6. What is a Good Trainer? n Knowledgeable about their subject n Establish credibility and rapport n Use a variety of examples n Use activities for effective learning n Use non-verbal supportive communication n Be able to answer questions n Demonstrate a positive attitude

7. Non-Verbal Communication 7% from verbal/spoken words 55% from visual components 93% from non-verbal aspects n Body language n Paralanguage n Posture and stance

8. P-I-E-R n Preparation – designing and developing training that includes the learners need. n Idea Consciousness – facilitating to the concept and the learner rather than to the needs of the presenter. n Experience – with the facilitator taking the time and practice using IC the experience for the learner will be beneficial and pertinent. n Relax – By doing the above the facilitator will present an attitude of control and be seen as credible.