2. Copyright, 2002. Robert J. Lackie and Joanne P. Roukens Powering Up Your Library Instruction: Teaching Methods & Facilitation Skills Robert J. Lackie & Joanne P. Roukens Southeastern New York Library Resources Council Workshop Wednesday, June 12, 2002

3. Copyright, 2002. Robert J. Lackie and Joanne P. Roukens Workshop Objectives Apply teaching theory & methods. Improve instruction using facilitation skills. Make instruction more interactive. By the end of this workshop, you will be able to:

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5. Objectives for Teaching Theory & Methods Lesson Describe basic principles of how adults learn. Identify your learning styles and others’. Choose appropriate teaching methods. By the end of this lesson, you will be able to:

6. Copyright, 2002. Robert J. Lackie and Joanne P. Roukens

7. Adult Learning Principles 1. Concentrate on “real world” situations. 2. Emphasize how learning can be applied. 3. Involve learners in establishing learning goals. 4. Use learners’ experiences as a resource.

8. Copyright, 2002. Robert J. Lackie and Joanne P. Roukens Adult Learning Principles 5. Allow debate and the challenge of ideas. 6. Pay attention to and value the opinions of learners. 7. Foster a spirit of collaboration and draw upon each other’s knowledge. 8. Treat learners like adults.

9. Copyright, 2002. Robert J. Lackie and Joanne P. Roukens Learning Styles Survey

10. Copyright, 2002. Robert J. Lackie and Joanne P. Roukens Learning Styles 1. Listening and reading 2. Observing and imitating 3. Doing Our survey accounts for three learning styles:

11. Copyright, 2002. Robert J. Lackie and Joanne P. Roukens Teaching Methods Case Study Demonstration Group Discussion Six basic teaching methods: Role Play Structured Exercise Instructor Presentation

12. Copyright, 2002. Robert J. Lackie and Joanne P. Roukens Selecting Teaching Methods POINT # 3 POINT # 2 POINT # 1 Consider the Learning Objective Consider the Learners Consider the Practical Requirements

13. Copyright, 2002. Robert J. Lackie and Joanne P. Roukens Summary for Teaching Theory & Methods Lesson Some teaching theory and methods. Eight adult learning principles. Three learning styles. Selecting appropriate teaching methods. During this lesson, you learned about:

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15. Nonverbal & Verbal Communication Three elements in most communication: Words Voice Body Language 7 % 38 % 55 %

16. Copyright, 2002. Robert J. Lackie and Joanne P. Roukens Facilitation Skills Attending ObservingListening Questioning Facilitation Skills are the bridge between the content and learners Content Learners BRIDGE Four Basic Skills

17. Copyright, 2002. Robert J. Lackie and Joanne P. Roukens Objectives for Facilitation Skills Lesson Accurately observe non-verbal behavior. Demonstrate listening through paraphrasing. Use appropriate questioning techniques. By the end of this lesson, you will be able to:

18. Copyright, 2002. Robert J. Lackie and Joanne P. Roukens Attending Skills/Behaviors 1. Face the learners. 2. Maintain appropriate eye contact. 3. Move toward the learners. 4. Avoid distracting behaviors. There are four attending behaviors to consider:

19. Copyright, 2002. Robert J. Lackie and Joanne P. Roukens Observation Skills Steps STEP 3 STEP 2 STEP 1 Look at person’s face, body position, and body movements. Try to determine the person’s feelings. Take appropriate action.

20. Copyright, 2002. Robert J. Lackie and Joanne P. Roukens Observation Skills Exercise

21. Copyright, 2002. Robert J. Lackie and Joanne P. Roukens Listening Skills 1. Listening to the words being expressed. 2. Paraphrasing what was said to demonstrate understanding. Listening involves two key steps:

22. Copyright, 2002. Robert J. Lackie and Joanne P. Roukens Internal distractions. External distractions. There are major roadblocks to this step: Step 1: Listen to the Words

23. Copyright, 2002. Robert J. Lackie and Joanne P. Roukens Step 2: Paraphrase Paraphrasing requires you to verbally interact. The interaction is either to... Get additional information. Verify what you think was said.

24. Copyright, 2002. Robert J. Lackie and Joanne P. Roukens Questioning Skills 1. Asking questions. 2. Handling answers to questions. 3. Responding to questions. There are three skills associated with the questioning process:

25. Copyright, 2002. Robert J. Lackie and Joanne P. Roukens Questioning Skills: Asking Questions 1. Two Basic Types: - Closed - Open 2. Phrasing: See Guidelines for Phrasing… 3. Directing: - Group - Individual

26. Copyright, 2002. Robert J. Lackie and Joanne P. Roukens Questioning Skills: Handling Answers Maximum learning requires maximum participation. (See Tips for Handling Answers)

27. Copyright, 2002. Robert J. Lackie and Joanne P. Roukens Questioning Skills: Responding to Questions 1. Provide the answer yourself. 2. Redirect the question to a learner. 3. Defer the question. Three acceptable ways to respond: (See Responding to Questions)

28. Copyright, 2002. Robert J. Lackie and Joanne P. Roukens Summary for Facilitation Skills Lesson Learned about four basic facilitation skills. Observed and practiced these skills during the lesson. Were provided with various handouts you can use later to further improve these skills. During this lesson, you:

29. Copyright, 2002. Robert J. Lackie and Joanne P. Roukens Workshop Summary Some teaching theory and methods. Four basic facilitation skills. Making instruction more interactive. During this workshop, you learned about:

30. Copyright, 2002. Robert J. Lackie and Joanne P. Roukens POWER UP! To view a copy of these presentation slides, go to… http://library.rider.edu/scholarly/rlackie/seny/index.htm Powering Up Your Library Instruction: Teaching Methods & Facilitation Skills Robert J. Lackie & Joanne P. Roukens rlackie@rider.edu jroukens@hrlc.org