21. Working together as a team Working towards a shared outcome/purpose Working together on shared deliverables Collaborating frequently on documents in additional to syncing via messages, need tools to support both Working on behalf of a virtual entity Team appears as virtual identity (e.g., sales@contoso.com) Working on shared queue of incoming requests Answering as the virtual identity, not the individual Public, unobtrusive conversations History of public conversations Accessible to everyone Discoverable/searchable for everyone Not in the inbox Direct communications with a group Delivering information into the inboxes of a group of people Site Mailboxes Shared Mailboxes Public FoldersDistribution Lists

22. Site Mailbox Membership Shared Storage Management Owners Members Exchange Site MailboxSharePoint Site IW Views Provisioning Lifecycle Outlook SharePoint

26. Immediate Document Sync Provisioning of new site mailbox Document publishing OWA logon access denied Document Sync Every 15min If site mailbox is open in Outlook If site mailbox is open from SharePoint Document Sync Every 6hrs Timer job