1. SAN Distance Learning Project DL Aide - Assistant Survey 2002 – 2003 School Year... BOCES Distance Learning Program Quality Access Support

2. SAN Distance Learning Project DL Aide - Assistant Survey 2002 – 2003 School Year... BOCES Distance Learning Program Quality Access Support 2. What did you like about the Distance Learning experience? ____________________________________________________________________________________________________________________________________________ ______________________________________________________________________ [The ability to] communicate to other schools. [The] camaraderie between participants of different schools. Meeting people. I was surprised and pleased by the degree of personal relationships that the students could achieve. I think its great the students get the opportunity to take courses not offered at home school - also the interaction with students from other schools is a great experience for them Offered a class not ordinarily offered.

3. SAN Distance Learning Project DL Aide - Assistant Survey 2002 – 2003 School Year... BOCES Distance Learning Program Quality Access Support 3. What did you dislike about the Distance Learning experience? ____________________________________________________________________________________________________________________________________________ ______________________________________________________________________ Had a hard time keeping the kids focused. Our fax/copier machine. Lack of internal support/communication within school-students not aware of offering, counselor not promoting courses nor willing to make schedule conflict work for students. Tough to get extra help during the school day.

4. SAN Distance Learning Project DL Aide - Assistant Survey 2002 – 2003 School Year... BOCES Distance Learning Program Quality Access Support ____________________________________________________________________________________________________________________________________________ ______________________________________________________________________ Yes, I enjoyed every call. (nice folks) Always a good experience. They were always ready and willing to assist when needed. 4. Did you feel comfortable calling the DL toll free number for technical support? All responded,“Yes, I did.” Comments:

5. SAN Distance Learning Project DL Aide - Assistant Survey 2002 – 2003 School Year... BOCES Distance Learning Program Quality Access Support ____________________________________________________________________________________________________________________________________________ ______________________________________________________________________ Very much so the support team is great about figuring out what to do to fix problems. Yes, very helpful. They're excellent. Very quick to solve problems. Extremely. 5. Were you satisfied with the assistance of the BOCES support team? All responded,“Yes, I was satisfied.” Comments:

6. SAN Distance Learning Project DL Aide - Assistant Survey 2002 – 2003 School Year... BOCES Distance Learning Program Quality Access Support 6. What changes would you offer to improve the DL program? ____________________________________________________________________________________________________________________________________________ ______________________________________________________________________ Would like to have the teacher at the host site visit the away classroom more often. Offer more courses, maybe being able to meet the other schools. Class schedules for students involved in the DL should be available in the DL room, materials could be given to the students. We needed more video tapes. Find a way for administrators and faculty to support DL, many don't even know who can teach courses, which ones can be offered etc., [we] need better communication to promote it best. Our dl setup is a valuable asset [that] we don't seem to be taking proper advantage of.

7. SAN Distance Learning Project DL Aide - Assistant Survey 2002 – 2003 School Year... BOCES Distance Learning Program Quality Access Support 7. General Comments ____________________________________________________________________________________________________________________________________________ ______________________________________________________________________ I enjoyed the whole year, everyone was great. thanks for all your help this year