1. HFM SAN Distance Learning Project DL Aide - Assistant Survey 2007 – 2008 School Year... BOCES Distance Learning Program Quality Access Support

2. HFM SAN Distance Learning Project DL Aide - Assistant Survey 2007 – 2008 School Year... BOCES Distance Learning Program Quality Access Support 2. What did you like about the Distance Learning experience? ____________________________________________________________________________________________________________________________________________ ______________________________________________________________________ It's a wonderful tool to make it possible for students to take electives they really enjoy and that they normally wouldn't have access to. I enjoyed the veterinary science curriculum and our video conference with marine science in our marine science class It was nice to work with teachers from other schools, and to see our students interact with other students. Seeing the different school DL set ups. Working with some great teachers. I think it is probably the best thing that ever happened to our district’s students. I had a very nice rapport with the instructor. We had a virtual field trip to the Florida Keys through DL. I liked the interaction between the students at the different sites. It is a great way to experience different teachers and it is great for students to meet other students with different opinions.

3. HFM SAN Distance Learning Project DL Aide - Assistant Survey 2007 – 2008 School Year... BOCES Distance Learning Program Quality Access Support 3. What did you dislike about the Distance Learning experience? ____________________________________________________________________________________________________________________________________________ ______________________________________________________________________ Not enough visits from the teachers, sometimes not a good mix with certain schools. Background chatter and paper shuffling from one of the schools. It seemed that some students were put in the class just because they needed a credit. Some instructors were less organized than others and didn’t inform me about class plans. That made my job more difficult. The down time caused by inexperienced substitute aides or substitute teachers who could not run the system. Students who do not come to class and want me to record the class everyday. We also had issues with cell phones causing interference. I would like to see teachers have more involvement in discipline. The students don’t seem to obey some of the aides.

4. HFM SAN Distance Learning Project DL Aide - Assistant Survey 2007 – 2008 School Year... BOCES Distance Learning Program Quality Access Support ____________________________________________________________________________________________________________________________________________ ______________________________________________________________________ I always spoke with someone right away. The problem was always fixed immediately. Absolutely. Everyone is always helpful. Always there to assist and very helpful. 4. Did you feel comfortable calling the DL toll free number for technical support? All responses said,“Yes, I did.” Comments:

5. HFM SAN Distance Learning Project DL Aide - Assistant Survey 2007 – 2008 School Year... BOCES Distance Learning Program Quality Access Support ____________________________________________________________________________________________________________________________________________ ______________________________________________________________________ The BOCES support team has been very helpful whenever a problem arises. They were all very helpful. Yes, they were all helpful solving the technical difficulties. The assistance I received was great. One drawback for our room is that the phone is a bit far from the control panel so it makes it somewhat difficult to talk and troubleshoot. 5. Were you satisfied with the assistance of the BOCES support team? All responded,“Yes, I was satisfied.” Comments:

6. HFM SAN Distance Learning Project DL Aide - Assistant Survey 2007 – 2008 School Year... BOCES Distance Learning Program Quality Access Support 6. What changes would you offer to improve the DL program? ____________________________________________________________________________________________________________________________________________ ______________________________________________________________________ I think that some rules of courtesy should be set by all the schools involved. Just advise the students of polite behavior. Having the teacher visit at least two times a year would be helpful. The schedule differences. This year was much better than in the past. I know it is very hard to have all schools on the same time schedule. There should be better communication between the teacher and the remote site aides. I would like more school closing and technical problem communication. I would like to see more substitute aides trained to use the systems.

7. HFM SAN Distance Learning Project DL Aide - Assistant Survey 2007 – 2008 School Year... BOCES Distance Learning Program Quality Access Support 7. General Comments ____________________________________________________________________________________________________________________________________________ ______________________________________________________________________ If teachers need to do copies for students for class time the next day they should get the material to aide two days ahead of assignment time. We are not always able to have copies made on time. Materials should be prepared well in advance by host site teachers for distribution. I feel that some students should have been asked before being placed in the class. Some students do not feel comfortable in this type of class and should not be enrolled. The BOCES team is always very helpful and I have been doing DL for 7 or 8 years and anytime that I need help they are always ready and willing. Cell phones and other electronic devices in the DL have been a big problem this year. Maybe restrictions on these items could be put into the DL contract. I feel the Distance Learning method was a great experience for all of the students. It was a great year.