1. HOSTS MINISTRY

2. HOSTS SESSION GOALS Overview of Ministry and Responsibilities Questions Input and Ideas What is going well What can be improved What can be added What resources would increase effectiveness

3. OVERVIEW TEAM PRIORITIES: Service and Support  Greet newcomers, get contact info, give thank you gift  Answer Questions about church and ministries  Guide people to locations in the church TEAM COMPOSITION 2 to 3 Members: Lead Host, Host(s)

4. Times for Service Lead Host – one per service Arrive before the start of the service  25 minutes before the first service to set up area  20 minutes before the second service to set up area Stay at least 10 minutes after the service starts Return to desk 5 minutes before the service ends Host – one or two per service Arrive at least 15 minutes before the service starts Stay at least 5 minutes after the service starts Return to the desk 5 minutes before the service ends

5. GENERAL RESPONSIBILITIES Set Up/Preparation Scan the bulletin, learn about special events Where and when, who can attend, how to get further information Review Sunday School class locations Especially children’s classes Review the different church brochures and ministries Understand what is available, what each targets Check through supplies and know where things are Picture church directory (for reference, not distribution) Connection cards, campus maps, brochures, pens, Bibles and tracts to give away, etc. Gifts for newcomers Put on name tag, positive attitude and a smile!

6. GENERAL RESPONSIBILITIES Service Give Newcomers TOP priority Answer their questions Provide them with relevant church brochures, campus maps, other helpful items Ask them to provide contact information ALWAYS GUIDE THEM TO ROOMS, ETC  Visit with them as you walk with them, put out things of interest, say positive things about the church  Introduce them BY NAME to someone at the location you have guided them to

7. GENERAL RESPONSIBILITIES Service Regular Attendees Answer their questions Receive information and requests. Many of the requests will need to be passed along to Jan. Place a note into the folder marked follow up (include a date) Encourage, compliment Accept complaints graciously  Ask them to jot down their thoughts so you can pass it along  Ask them to provide contact information so follow up can be made ALWAYS GUIDE THEM TO ROOMS, ETC  Visit with them as you walk with them, put out things of interest, say positive things about the church  Introduce them BY NAME to someone at the location you have guided them to

8. SPECIFIC RESPONSIBILITES Lead Host BEFORE THE SERVICE Check bulletin supplies in both lobbies Remove counter clutter, neatly stack other items Place “RCBC” pens on the counter Instruct other host(s) regarding special duties, needs, assignments, events, etc. for the day AFTER THE SERVICE 1 st service ministry, stay until Sunday School has started Straighten up area, leave it ready for next team

9. QUESTIONS IDEAS and INPUT Do you have questions or desire any clarifications regarding the Host ministry? How can the HOST ministry be improved? What is going well What can be improved What can be added What resources would increase effectiveness

10. HOSTS MINISTRY