1. “New” Business Model Focused Responsive Variable production Resilient

2. “New” Business Model Innovation Collaboration Globalization

3. Innovation “Customer experience” Desktop manufacturing

5. http://video.nytimes.com/video/2010/09/13/t echnology/1248068999175/desktop- manufacturing.html http://video.nytimes.com/video/2010/09/13/t echnology/1248068999175/desktop- manufacturing.html

6. Innovation “Customer experience” Desktop manufacturing Open source hardware Intelligent devices Clouds and SaaS

7. Collaboration Supply chain Value chain

8. Collaboration Supply chain Value chain

9. Collaboration Supply chain Value chain

10. Globalization Not “will” but “how”