1. Employment Series Technical English Self-Esteem and Assertiveness

2. One-Stop Educational Division Workshop Objectives Recognize the importance of a high self-esteem and its relationship with assertive conduct at the workplace Understand that the successful management of a given situation depends on our interpretation of the events and how we handle them Accept that you are unique, you deserve respect and you have inalienable rights.

3. One-Stop Educational Division Topics Aggressiveness Passiveness Assertiveness Self-Esteem Reflexion

4. One-Stop Educational Division Aggressiveness Aggressive behavior- Action against others in order to reach your goals ignoring the feelings, desires, needs and rights of everybody else.

5. One-Stop Educational Division Characteristics of aggressive behavior: Intimidation- Threatens persons, commits extortion to bend the other person’s will Humiliation- to shake and break down another persons psychological, social and emotional integrity Manipulation- To use other peoples needs in order to get your own way Obstination- To try to impose your own will over everyone else no matter what the costs may be

6. One-Stop Educational Division Consequences People keep a safe distance away from aggressive persons Aggressive people tend to have a low self-esteem They develop health problems They hurt and mistreat the people they love

7. One-Stop Educational Division Passiveness The passive person ignores his own needs and doesn’t like confrontations on behalf of his own rights. He doesn’t express his feelings because he pre-supposes nobody really cares. He has a low self-esteem.

8. One-Stop Educational Division Characteristics of Passive Behavior To be quiet and not express feelings To shy away from aggressive persons and get easily intimidated Projects himself as an insecure and undecided person Avoids all possible rejection from others Procrastinates decision-making

9. One-Stop Educational Division Consequences Passiveness produces anxiety and a low self-esteem Produces episodes of depression Anger accumulates inside and the Passive person may have explosive episodes Frustration sets in because of unsatisfied needs They are not taken into account in decision-making situations

10. One-Stop Educational Division Assertiveness Assertive people communicate their feelings, ideas and wishes. They recognize their right to be heard and know when to say “no”. They reach their goals and have healthy relationships with others.

11. One-Stop Educational Division Characteristics of Assertive Behavior Balances his rights and responsibilities Respects others and gets respected Communicates his feelings and ideas without fear of rejection Doesn’t let anyone mess with his dignity Has a high self-esteem Reaches his goals

12. One-Stop Educational Division Results Assertive people don’t react defensively They inspire respect,confidence and efficiency They don’t fear aggressive people They exercise their right to think differently and express themselves They are not afraid to speak their peace

13. One-Stop Educational Division The “Bill of Rights” of all People You have the right to: Make mistakes Revise your goals Change your opinion Be less than perfect Be listened to without interruption Be alone Be silent Ask for help To have time to rest and have time for fun Be treated well

14. One-Stop Educational Division Self-Esteem A high self-esteem is based on who I am, not on my personal success It is based on human dignity because I am unique and special It fuels my motivation It propels my emotional, social, and psychological growth.

15. One-Stop Educational Division Advantages of a High Self-Esteem Optimism in times of adversity A high concept of himself and others that remains stable Doesn’t succumb under peer pressure Doesn’t base his esteem on good looks, success or his finances

16. Who am I? Unique, special, beautiful, and capable of reaching my goals, capable of overcoming my defeats, loved by God and my family, created with a purpose, capable of great success, improving every day, useful to my country, Capable of being me; no imitations possible!!!

17. One-Stop Educational Division Assignment: Oral Presentation Speak in front of the class about yourself in terms of what you learned through this presentation: How do you describe yourself: Aggressive, Passive, or Assertive? In what ways do you need to change? How do you relate this lesson to your professional goals?