1. The CIPC Strategic Plan 2013 - 2018

2. Purpose of presentation Present the updated strategic plan for the period 2013 - 2018 Present the CIPC budget and Annual Performance Plan for 2013/14

3. Introduction CIPC still is in a process of rapid transformation establishing itself as a regulator. Its role, in terms of the Companies Act (2008), is to be more meaningful in the economy. It therefore needs to improve its creditibility amongst stakeholders and customers. Priorities have been identified to give effect to this.

4. Policy Context Government’s New Growth Path The dti’s Strategic Plan; The Industrial Policy Action Plan 2011-2013; Strategy on the Promotion of Entrepreneurship and Small Enterprise; The Corporate Law Reform; A Co-operatives Development Policy for South Africa and the Integrated Strategy for the Development and Promotion of Co-operatives; Policy on Indigenous Knowledge; Ten Year Plan on Innovation; Mzansi’s Golden Heritage: Contribution of the Arts, Culture and Heritage Sector to the New Growth Path CIPC accountable to dti, but operates in a broader policy context that spans Departments of Science and Technology, Arts and Culture, Agriculture and Economic Development;

5. Strategic Priorities Improving the reliability and integrity of the information in CIPC’s registries Improving the relevance and value of CIPC’s services to its customers and stakeholders Improving compliance with the laws that we administer Demonstrate our economic impact

6. Our New Strategy

7. Our Vision ‘Our Vision is to be the leading gateway to growth and sustained participation in the formal economy for all in South Africa. Through insightful advice and responsive, reliable service we will enable easy, informed access for our Customers. The integrity of our data will inspire trust and confidence in all we serve. We will be worthy custodians of our mandate by supervising, maintaining and enforcing its provisions with impartiality, integrity and wisdom.’

8. Our Mission Our Mission is to unlock value in businesses and intellectual property by: Providing easy, accessible and value-adding registration services for business entities, intellectual property rights holders and regulated practitioners Maintening and disclosing secure, accurate, credible and relevant information regarding business entities, business rescue practitioners, corporate conduct and reputation, intellectual property and indigenous cultural expressions Increasing awareness and knowledge of company and intellectual property laws, compliance obilgations and the opportunities for that exist for business entities and intellectual property rights holders to leverage growth and sustainability Taking the necessary steps to visibly, effectively and efficiently monitor and enforce compliance with the laws that the CIPC administers

9. CIPC Values ValueWhat it means Passion for service We work as one to seamlesssly and passionately serve our Customers IntegrityWe demonstrate integrity in all our actions as individuals and as an organisation EmpowermentWe recognize the value of our employees and partners and empower them to effectively deliver on their responsibilities AccountabilityWe are accountable, responsible and responsive in the execution of our duties CollaborationWe believe in teams, teamwork and collaboration with our partners to execute our mandate effectively & efficiently The CIPC’s set of values was collectively crafted:

10. Our Strategic Goals 1.To i mprove the competitiveness of the SA economy by enhancing the reputation of SA businesses and the SA business environment; 2.To c ontribute to a knowledge-based economy & competitive local industries by promoting innovation, creativity & indigenous cultural expression and knowledge; 3.To p romote broader formal economic participation by enhancing service delivery and extending the reach of CIPC.

11. Strategic Goal 1: Business Regulation and Reputation Goal Improve competitiveness of the SA economy by enhancing the reputation of SA businesses and the SA business environment; Objectives Encourage the formalisation of South African businesses and their identity Encourage the maintenance of high standards of corporate governance, transparency and brand protection KPIs % of companies registered manually within the published service standard % of co-operatives registered within the published service standard % of trade marks applications processed within the published service standard % of investigations completed within the published service standard % annual return compliance

12. Strategic Goal 2: Innovation and Creativity Promotion Goal Contribute to a knowledge-based economy & competitive local industries by promoting innovation, creativity &indigenous cultural expression and knowledge Objectives Promote the protection and commercialisation of innovations in key sectors Protect cultural heritage and support a strong competitive SA creative industry that provide benefit to local artists KPIs % of patent applications processed within the published service standard % of design applications processed within the published service standard % of copyright in film applications processed within the published service standard

13. Strategic Goal 3: Service Delivery and Access Goal Promote broader formal economic participation by enhancing service delivery and extending the reach of CIPC Objectives Provide easy access to credible, reliable and relevant information and advice and secure, value added services Build an enabling and intelligent work environment anchored in a governed and sustainable orgnsaition Improve the reputation and organisational performance of CIPC KPIs % of calls answered % website availability for on-line filings 24/7 % of expenses covered by operating revenue % neutral media coverage in mainstream media

14. GOAL 1: SO1.1 OutputsPerformance Indicator Estimated Performance 2012/13 (Baseline ) Medium Term Targets 2013/142014/152015/16 Strategic Objective 1.1 Encourage the formalisation of South African businesses and their identity Manual company applications registered within the published service standard % of manual company applications registered within the published service standard 95%85% of manual company applications registered manually within 25 working days 90% Electronic company applications registered within the published service standard % electronic company applications registered within the published service standard 95%85% electronic company applications registered within 1 working day 90%

15. GOAL 1: SO1.1 OutputsPerformance Indicator Estimated Performance 2012/13 (Baseline ) Medium Term Targets 2013/142014/152015/16 Strategic Objective 1.1 Encourage the formalisation of South African businesses and their identity Co-operatives registered within the published service standard % of co- operatives registered within the published service standard 23%85% of co- operatives registered within 21 working days 90% Trade marks applications processed within the published service standard % of trade marks applications processed within the published service standard 90%85% of trade marks applications processed within 5 working days 90%

16. GOAL 1: SO1.2 OutputsPerformance Indicator Estimated Performance 2012/13 (Baseline ) Medium Term Targets 2013/142014/152015/16 Strategic Objective 1.2 Encourage the maintenance of high standards of corporate governance, transparency and brand protection Investigations completed within the published service standard % of investigations completed within the published service standard 33%85% of investigations completed within the published service standard 90% Increased annual return compliance % annual return compliance 70%75% compliance with annual return filings 80%85%

17. GOAL 2: SO 2.1 OutputsPerformance Indicator Estimated Performanc e 2012/13 Medium Term Targets 2013/142014/152015/16 Strategic Objective 2.1: Promote the protection and commercial exploitation of innovations in key sectors Patent applications processed within the published service standard % of patent applications processed within the published service standard 87%85% of patent applications processed within 5 working days 90% Design applications processed within the published service standard % of design applications processed within the published service standard 98%85% of design applications processed within 5 working days 90%

18. GOAL 2: SO 2.2 OutputsPerformance Indicator Estimated Performanc e 2012/13 Medium Term Targets 2013/142014/152015/16 2.2 To protect our cultural heritage and support a strong competitive South African creative industry that provides benefit of local artist Copyright in film applications processed within the published service standard % of copyright in film applications processed within the published service standard 64%85% of copyright in film applications processed within 2 working days 90%

19. GOAL 3: SO 3.1 OutputsPerformance Indicator Estimated Performance 2012/13 (Baseline ) Medium Term Targets 2013/142014/152015/16 Strategic Objective 3.1: Provide easy access to credible, reliable and relevant information and advice and secure, value-added services Website availability for on-line filings 24/7 % website availability for on-line filings 24/7 Not measured90% website availability 95% Call answer rate improved % improvement of call answer rate 28%50% of calls answered 70%95%

20. GOAL 3: SO 3.2 – SO 3.3 OutputsPerformance Indicator Estimated Performance 2012/13 (Baseline ) Medium Term Targets 2013/142014/152015/16 Strategic Objective 3.2: Build an enabling and intelligent work environment anchored in a governed and sustainable organisation Expenses covered by operating revenue % of expenses covered by operating revenue 124%70% of expenses covered by operating expenditure 80%85% Strategic Objective 3.3: Improve the reputation and organisational performance of CIPC Neutral media coverage in mainstream % neutral media coverage in mainstream 90%85% neutral media coverage 85%

21. Projected electronic filings

22. Projected registration figures Type of registration 2012/132013/142014/152015/162016/172017/18 Co-operative registration22,50031,50040,95049,14054,05459,459 Company registration200,000207,000214,245221,744229,505236,390 Total Trademark registration33,45237,53642,41248,23655,19862,373 Estimated local filings19,73723,68428,42134,10540,92647,883 Estimated international filings13,71513,85213,99114,13114,27214,414 Total Patent registration (excl. provisional applications) 7,00071027,1917,2897,3897,462 Estimated local filings650663776792808824 Estimated international filings635064396415649765817,239 Total Design registration20002,0052,1192,2432,3792,528 Estimated local filings9501,0451,1501,2641,3911,530 Estimated international filings1050960969979989998 Total Film registration596163666971 Estimated local filings171921232527 Estimated international filings42 43 44

23. Resource considerations

24. Budget

25. Thank you