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Customer Feedback “The ability to search for information over all of the online books is fantastic. When you need information in a hurry, and the Web isn’t.

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Presentation on theme: "Customer Feedback “The ability to search for information over all of the online books is fantastic. When you need information in a hurry, and the Web isn’t."— Presentation transcript:

1 Customer Feedback “The ability to search for information over all of the online books is fantastic. When you need information in a hurry, and the Web isn’t cutting it, SSafari John Margaglione Senior Software Engineer Omron Electronics AES “I have a lot of knowledge at my fingertips without having to go through lots of books at my desk." Dennis Hammer Accenture Frankfurt, Germany “The search facility is excellent and the presentation is top notch. It is one heck of an online technical library.” Eric Winslow WebMaster-Programmer Bureau of Labor Statistics Washington, DC USA

2 Demonstration Browse Search Read Use!

3 Browse Books are assigned to up to three major subject categories; click on the arrow to expand the category

4 Browse Drill down further within each category; click on the category to see information on books within that category

5 Browse Sort books by title, publisher, date, content type Click on the book cover, table of contents, or title to access the electronic version

6 Browse The book table of content is available to help navigate through the text The examples link will lead you to supplementary materials found on the CD- ROM of print books

7 Browse Drill down through the table of contents to access the relevant section

8 Search The Safari search box is available from every page; it offers drop down “quick picks” to help choose which field to search in

9 Search Safari also offers predictive / suggested search terms, based on other users’ searches; this feature can be turned off if preferred

10 Search Advanced search, accessible from every page, simply displays more search fields and choices

11 Read Choose “view by book” to see a list of relevant books and which categories results appear in; results can be sorted by title, date etc

12 Read Choose results by popularity (based on Safari users and Amazon reviews) and relevancy (based on keywords) View by section displays the most relevant book sections, so a book may appear more than once in this results display

13 Use Safari contains many examples of accurate code; users can copy and paste straight into their own programs

14 Use Print fidelity format is available for many titles, and provides high quality colour display – just like the print version


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