1. ACTING PROVINCIAL MANAGER: Mpumalanga PRESENTED BY Mr RSS Zitha STATE OF THE PROVINCE: MPUMALANGA

2. 2 CONTENTS Overview of the Province Vision and Mission of the Department of Home Affairs Minster’s Performance agreement in terms of National Outcomes Departmental strategic orientated goals (outcomes) Provincial Management – Organogram Population of the Province Mpumalanga Home Affairs Footprint  Map  DHA Presence  Health Facilities Provincial Capacity – Filled, Funded vacant Posts and Equity Finance Assets

3. 3 CONTENTS Statistics  Civic Services  IMS - Inspectorate  Ports of Entry Fleet Leases Labour Relations Staff Development Stakeholders Forums Staff Engagements Business Plans Achievements Challenges

4. 4 OVERVIEW OF THE PROVINCE Mpumalanga - "the place where the sun rises" - is a province with spectacular scenic beauty and an abundance of wildlife, lying in the northeast of South Africa. Bordered by the countries of Mozambique and Swaziland to the east and the province of Gauteng to the west, it is situated mainly on the high plateau grasslands of the Middleveld, which roll eastwards for hundreds of kilometers. In the northeast, it rises towards mountain peaks and terminates in an immense escarpment. In places this escarpment plunges hundreds of meters down to the low-lying area known as the Lowveld. In the eastern region lies the southern half of the magnificent Kruger National Park, a nature reserve teeming with African wildlife in a total area roughly the size of Israel. Mpumalanga is highly accessible, with a network of excellent roads and railway connections, as well as a number of small airports. The Kruger Mpumalanga International Airport became operational in 2002. Nelspruit is the capital, and the administrative and business hub of the Lowveld. Witbank is the centre of the local coal-mining industry; Standerton, in the south, is known for its large dairy industry; and Piet Retief in the southeast is a production area for tropical fruit and sugar.

5. 5 OVERVIEW OF THE PROVINCE Despite the light of the sun we also generate electricity from coal in the Province. Two large sugar industry are found at Malelane in the east; Ermelo is the district in South Africa that produces the most wool; Barberton is one of the oldest gold-mining towns in South Africa; and Sabie is situated in the forestry heartland of the country. The Maputo Development Corridor, which links the province with Gauteng and the Port of Maputo in Mozambique, heralds a new era of economic development and growth for the region. As the first international toll road in Africa, the corridor is set to attract investment and release the local economic potential of the landlocked parts of the country. Mpumalanga is a popular tourist destination.

6. 6 OVERVIEW OF THE PROVINCE Mpumalanga Province has a population of approximately 3 365 886 and is dominated by Africans as they count to 93% of the total population. Almost 61% of the population resides on the rural areas whilst 39% on the urban areas. According to the 2001 Census, 27.5% of the population aged 20 years or older had no formal school education, and 41% of those in the age group of 15-64 were unemployed. Almost 55% of the province’s population lived below the national poverty line in 2002 (UNDP, 2004) About 67% of all households lived in formal dwellings, and 16% and 13% in informal and traditional structures respectively. On average, 4 persons shared a household. Approximately 80 000 undocumented persons are found in the area. Due to it’s proximity to Swaziland and Mozambique the integrity of the country is seriously challenged by the porousness of our border lines.

7. 7 VISION AND MISSION OF THE DEPARTMENT OF HOME AFFAIRS VISION A safe, secure South Africa where all of its people are proud of, and value, their identity and citizenship MISSION The efficient determination and safeguarding of the identity and status of citizens and the regulation of migration to ensure security, promote development and fulfill our international obligation VALUES The DHA is committed to be: People-centred and caring, Patriotic Professional and having integrity, Corruption free and ethical, Efficient and innovative.

8. 8 MINISTER PERFORMANCE AGREEMENT IN TERMS OF NATIONAL OUTCOMES The 12 National outcomes are at the heart of the strategic planning process of the Government and DHA is accounting for three as per the signed Minister`s performance agreement. The departmental relevant out comes are NATIONAL OUTCOME 3 All People in South Africa are free and feel safe NATIONAL OUTCOME 5 Skilled and capable workforce to support an inclusive growth path. NATIONAL OUTCOME 12 An efficient, effective and development orientated public service and an empowered, fair and inclusive citizenship

9. 9 DEPARTMENTAL STRATEGIC ORIENTED GOALS (OUTCOMES) STRATEGIC OUTCOME ORIENTED GOAL 1 Secure South African citizenship and identity engineered by the Civic Services Unit STRATEGIC OUTCOME ORIENTED GOAL 2 Immigration managed effectively and securely in the national interest including economic, social and cultural development engineered by the Immigration Unit STRATEGIC OUTCOME ORIENTED GOAL 3 A service that is efficient, accessible and corruption free to be realised by all the departmental Units.

10. 10 Act Provincial Manager Mr Robert S S Zitha Ehlanzeni Region District Manager Operations Mr RSS Zitha Nkangala Region Act District Manager Operations Mr EV Mashiloane Gert Sibande Region Act District Manager Operations Mr EV Mashiloane Office and Port Managers 10 Offices 5 Ports of Entry Office and Port Managers 7 Offices Office and Port Managers 7 Offices 6 Ports of Entry Director: Finance & Support Mr M Nemutshili PROVINCIAL MANAGEMENT AND DERMACATION – NEW OPERATING MODEL

11. 11 MPUMALANGA PROVINCE - POPULATION

12. 12 LOM LOL LOM LOL LOM Mapulaneng LOM BP Mahamba BP Emahlatini BP Nerston BP Waverley BP Josefsdal BP Jeppes Reef BP Mananga BP Lebombo BP Oshoek KMIA BP Bothashoop LOM Mhala LOM Mdujane LOM Kwamhlanga LOM Mkobola LOM Eerstehoek LOM Nkomazi MPUMALANGA HOME AFFAIRS FOOTPRINT

13. 13 ServicesTotal Provincial offices1 Local Offices Large3 Local Offices Medium21 Border Posts Land:10 Air: 1 Local Offices Small (PSP)8 Local Offices Small (TH)9 Local Offices Small (VP)22 DHA FOOTPRINT

14. 14 DHA FOOTPRINT District Municipality Local MunicipalityDHA Presence EhlanzeniMbombelaLOL NelspruitLOS (PSP) Civic Centre Kruger-Mpumalanga International Airport LOM White RiverLOS (PSP) Daantjie LOS (PSP) Msogwaba LOS (PSP) Kabokweni LOM Hazyview UmjindiLOM BarbertonLOS (TH) Louieville (VP) NkomaziLOM NkomaziLOS (VP) MgobodziBP Lebombo LOS (TH) Matsamo (VP)BP Josefsdal LOM Komatipoort LOS (TH) Mbangwane (VP)BP Mananga LOM MalelaneBP Jeppes Reef LOLLocal Office LargePSPPermanent Service PointBPBorder Post LOMLocal Office MediumTHThusong Centre LOSLocal Office SmallVPVisiting Point

15. 15 DHA FOOTPRINT District Municipality Local MunicipalityDHA Presence Thaba ChweuLOM LydenburgLOS (VP) Sabie LOS (TH) Leroro (VP) BushbuckridgeLOM MhalaLOS (VP) Acornhoek LOS (VP) Hluvukani LOS (VP) Lillydale LOM MapulanengLOS (TH) Casteel) LOLLocal Office LargePSPPermanent Service PointBPBorder Post LOMLocal Office MediumTHThusong Centre LOSLocal Office SmallVPVisiting Point

16. 16 DHA FOOTPRINT District Municipality Local MunicipalityDHA Presence NkangalaEmalahleniLOL WitbankLOS (VP) Ogies DelmasLOM Delmas Steve TshweteLOM MiddelburgLOS (VP) Hendrina EmakhazeniLOM BelfastLOS (VP) Waterval Boven LOS (VP) Wonderfontein Thembisile LOM Kwa- MhlangaLOS (VP) Moloto LOM MkobolaLOS (VP) Tweefontein LOS (VP) Verena Dr JS MorokaLOM MdujaneLOS (PSP) Mbibane LOS (PSP) Mmamehlake LOS (TH) Marapyane LOLLocal Office LargePSPPermanent Service PointBPBorder Post LOMLocal Office MediumTHThusong Centre LOSLocal Office SmallVPVisiting Point

17. 17 DHA FOOTPRINT District Municipality Local MunicipalityDHA Presence Gert SibandeMsukaligwaLOL ErmeloLOS (PSP) Carolina LOS (TH) Breyten (VP) Albert LuthuliLOM EerstehoekLOS (VP) DundonaldBP Oshoek LOS (VP) EkulendeniBP Waverley LOS (VP) Hartebeeskop LOS (VP) Mpuluzi LOS (TH) Ferni LOS (VP) Tjakastad MkhondoLOM Piet RetiefLOS (VP) DriefonteinBP Bothashoop, LOS (VP) KwathandekaBP Emahlathini BP Mahamba BP Nerston LOLLocal Office LargePSPPermanent Service PointBPBorder Post LOMLocal Office MediumTHThusong Centre LOSLocal Office SmallVPVisiting Point

18. 18 DHA FOOTPRINT District Municipality Local MunicipalityDHA Presence Pixley ka SemeLOM VolksrustLOS (VP) Daggakraal LOS (VP) Amersfoort LOS (VP) Wakkerstroom LekwaLOM Standerton DipalisengLOM SecundaLOS (PSP) Balfour LOS (TH) Tholulwazi Goven MbekiLOM Bethal LOLLocal Office LargePSPPermanent Service PointBPBorder Post LOMLocal Office MediumTHThusong Centre LOSLocal Office SmallVPVisiting Point

19. 19 CONNECTED HEALTH FACILITIES Matibidi Hospital – HazyviewWitbank Hospital Themba Hospital – White RiverLydenburg Hospital Piet Retief HospitalBethal Middelburg HospitalMapulaneng Hospital Kwa-Mhlanga HospitalMatikwane Hospital Embhuleni Hospital – EerstehoekTintswalo Hospital Ermelo Hospital Medi-Clinic - Nelspruit DHA FOOTPRINT – HEALTH FACILITIES BASELINE for Province (11/12) National Target (12/13) ANNUAL TARGET for Province (12/13) QUARTER 1 TARGET for Province 3 additional health facilities operational for online births registrations in MP 80 additional health institutions with maternity facilities operational for online birth registration 6 additional health institutions with maternity facilities operational for online birth registration Finalising negotiations for accommodation and data lines at Bethal, Siyabuswa and Sabie.

20. 20 PROGRESS ON OTHER HEALTH FACILITIES Carolina Hospital under renovation – negotiating for space Rob Ferreira Hospital – Nelspuit. Was previously connected. Hospital is moving us to new accommodation Siyabushwa – waiting for confirmation letter for accommodation Live Cosmos – Accommodation secured, waiting for computers to be released from Head Office as soon as audit has been finalised Waterval Boven – Accommodation has been secured on 29 may 2012 Barberton Hospital: Accommodation has been re-secured. Waiting for data points to be installed by Health Tonga Hospital – Nkomazi. Network problem on hospital’s side Trichard Hospital – accommodation secured. Waiting for computers to be released from Head Office as soon as audit has been finalised Standerton Hospital – Accommodation has been secured. 3G card is available. Waiting for computers to be released from Head Office as soon as audit has been finalised Amajuba Hospital – Volksrust – Connectivity problem at Hospital Vlaklaagte clinic – Waiting for computers to be released from Head Office as soon as audit has been finalised Evander Hospital – Office originally allocated cannot be utilised, negotiating for alternative accommodation Shongwe Hospital – Network problem on hospital’s side Delmas - accommodation secured. Waiting for computers to be released from Head Office as soon as audit has been finalised Sabie Hospital – accommodation secured. Waiting for computers to be released from Head Office as soon as audit has been finalised DHA FOOTPRINT – HEALTH FACILITIES

21. 21 The electronic queue management system was installed at two offices in the Province: Local Office Large: Witbank Local Office Medium: White River ELECTRONIC QUEUE MANAGMENT SYSTEM Benefits of the system: A number is issued to the client and as a result the client does not have to wait in line to be assisted (number is called) Gives an estimated waiting time Indicates the number of clients waiting in an office and the number served It is now possible to determine the busy periods Gives a more professional impression The electronic queue management system is currently being installed at an additional office in the Province: Local Office Large: Nelspruit

22. 22 STRUCTURE: FILLED AND VACANT POSTS LEVEL NUMBER OF POSTS ACCORDING TO THE STRUCTURENUMBER OF FILLED POSTS NUMBER OF VACANT FUNDED POSTS LEVEL 14 101 LEVEL 13 522 LEVEL 12 220 LEVEL 11 1215 LEVEL 10 18 0 LEVEL 9 47611 LEVEL 8 1996215 LEVEL 7 3063619 LEVEL 6 932436116 LEVEL 5 43114 LEVEL 4 3800 LEVEL 3 74637 TOTAL 1 677637 154 critical 26 Natural attritions CAPACITY RATE According to structure38%10% CAPACITY RATE According to Establishment78%22% 154 vacant posts: Critical posts to be filled in 2012 and 26 natural attrition posts Posts filled - part of 154 5 Transfers 8 Appointments - post were advertised in last quarter, but forms part of the 154 22 posts are reserved for ORTIA – 12 posts for Oshoek and 10 for Lebombo

23. 23 STRUCTURE: DETAIL OF ADVERTISED POSTS CIRCULARPOSTS HRMC 25 of 2012: 49 Post advertised on 25 May 2012 - closing date 8 June 2012 DD: Provincial Co-ordination DMO: Volksrust Secretary to Provincial Manager Civic Services Supervisor: Hazyview Personal Practitioner: PM’s Office 2 x AO: Bethal and Malelane 2 x Mobile Office Drivers: Mhala and Nkomazi 3 x CAC: Lydenburg, Delmas, Barberton 33 x Front Office Clerks: 4 x Nelspruit, 2 x Kanyamazane, 1 x Lydenburg, 2 x Casteel, 2 x Matsamo, 1 x White River, 1 x Daantjie, 1 x Eerstehoek, 1 x Piet Retief, 1 x Tholulwazi, 1 x Volksrust, 5 x Ermelo, 3 x Middelburg, 2 x Verena, 1 x Marapyane, 1 x Hazyview, 1 x Barberton, 1 x Secunda, 3 x Nkomazi 2 x AC for hospitals: Lydenburg and Middelburg 2 x Cleaners: Ermelo and Hazyview HRMC 34 of 2012: 3 Posts advertised on 8 June 2012 - Closing date 25 June 2012 ASD: Supply Chain Management ASD: Assets and Property Management ASD: Finance and Revenue HRMC 35 of 2012: 1 Post and 1 Intern advertised on 18 June 2012 - closing date 2 July 2012 DD: Human Resources 1 x Intern at PM’s Office HRMC 36 of 2012: 13 Posts advertised on 6 June 2012 - closing date 18 June 2012 1 x Secretary to D: Finance and Support 4 x CAC: Siyabushwa, Komatipoort, Mgobodzi, Mapulaneng 8 x Front Office Clerks: 2 x Schagen, 2 x Leroro, 2 x Delmas, 1 x Mpuluzi and 1 x Balfour A total of 66 posts and 1 Intern post was advertised

24. 24 STRUCTURE: FILLED AND VACANT POSTS MALEFEMALE LEVELACIWACIW LEVEL 14 00000000 LEVEL 13 20000000 LEVEL 12 10000000 LEVEL 11 00010000 LEVEL 10 110013000 LEVEL 9 40001000 LEVEL 8 33011116003 LEVEL 7 2000012202 LEVEL 6 1870022321016 LEVEL 5 80004000 LEVEL 4 00000000 LEVEL 3 3300030000 TOTAL 29901152983021 TOTAL PER GENDER 315322 Equity DISABILITY 4 Black males and 2 Black Females Target: 12, currently on 50% The challenge that is being experienced is that not all officials are willing to disclose their disability

25. 25 MPUMALANGA SUMMARY OF BUDGET DESCRIPTION BUDGET ALLOCATED EXPENDITURE As at 30 June 2012 FUNDS AVAILABLE %BUDGET SPEND PAYMENTS18.7% Compensation of Employees152,377,00029,599,000122,778,00019.4% Goods and Services14,153,0001,607,00012,546,00011.4% PAYMENT FOR CAPITAL ASSETS7.0% Machinery & Equipment300,00021,000279,0007.0% TRANSFERS AND SUBSIDIES124.3% Provincial and Local Governments 69,0000 - Departmental Agencies and Accounts 1,0000 - Households-87,000(87,000)- TOTAL166,900,00031,314,000135,586,00018.8%

26. 26 BANK EXCEPTIONS Exceptions at 1 April 2012 R12 910 107.05 Exceptions end of June 2012 R3 339 992.95 Receipts are captured at the Provincial Office on a daily basis. As a result the amount for exceptions changes continuously

27. 27 ASSET MANAGEMENT: 2012 NumberValue Opening Assets11 063R40 685 327 Unverified Assets274R978 215 Assets on Floor (Additions)380R544 382 New Acquisitions343R1 648 596 Finance Leased Assets544R3 862 836 Closing Assets (June 2012)12 604R47 719 356

28. 28 ANNUAL TARGETTARGET Q1 APRIL ACTUAL MAY ACTUAL JUNE ACTUALTOTAL 35 3407 8223 0253 6673 1979 889 BIRTH REGISTRATION – April to June 2012 STATISTICS Provincial target was achieved BASELINE for Province (11/12) National Target (12/13) ANNUAL TARGET for Province (12/13) QUARTER 1 TARGET for Province 33 076594 00035 3407 822

29. 29 STATISTICS UNCOLLECTED IDs IN OFFICETOTAL 1 April 201217 517 30 June 201218 990 UNCOLLECTED IDENTITY DOCUMENTS

30. 30 IDENTITY DOCUMENT CAMPAIGN – SCHOOLS PROJECT Targeted Number of schools to be visited in Q1 No of High Schools visited APRIL No of High Schools Visited MAY No of High Schools Visited JUNE Total number of Schools visited 1884714510202 STATISTICS Target was achieved: 42% BASELINE for Province (11/12)ANNUAL TARGET for Province (12/13) QUARTER 1 TARGET for Province 49% of high schools visited in MP to collect ID applications from learners of 16 years and above in 2011/12 100% of high schools (472) visited in MP to collect ID applications from learners of 16 years and above check on combined schools, 188 out of 472 (=40% of 472 ) schools visited to collect ID applications from learners 16 years and above in MP

31. 31 IDENTITY DOCUMENT CAMPAIGN – SCHOOLS PROJECT Learners writing matric Number of applications collected Number of ID issued to Grade 12 Learners LRB Applications received 6 6463 7650 STATISTICS Annual target: 100% of South African Learners in the province issued with ID’s BASELINE for Province (11/12)ANNUAL TARGET for Province (12/13) QUARTER 1 TARGET for Province 100% of South African learners in MP writing matric (and in need of IDs) issued with IDs as required by examination regulations (164 learners writing matric) in 2011/12 100% of South African learners writing matric in MP issued with IDs as required by examination regulations in 2012/13 100% of South African learners writing matric issued with IDs as required by examination regulations in 2012/13 (2012 Grade 12 Learners) - (Grade 12's not covered in Q4 of previous year will be covered in this quarter)

32. 32 PASSPORT TYPENUMBER OF APPLICATIONS Tourist Passports (NORMAL)5 204 Child Passports1 069 Official Passports16 Maxi Passports198 Temporary Passports1 318 Emergency Travel Certificates453 TOTAL8 285 PASSPORTS STATISTICS There are only 2 offices in the Province with live capture machines – Nelspruit and Witbank. 1 475 Passports were captured within 1 day on the live capture machines BASELINE for Province (11/12) National Target (12/13) ANNUAL TARGET for Province (12/13) QUARTER 1 TARGET for Province Passport applications captured within 2 days – manual process – and captured withing 1 day – live capture - in MP 95% of applications for machine readable passports issued within 24 days (manual process) and 97% of applications for live captured passports issued within 13 days (live capture process) Passport applications captured within 2 days – manual process – and captured withing 1 day – live capture - in MP

33. 33 DUPLICATE PROJECT ITEMSSTATISTICS Number of enquiries received: 327 Number of applications received and submitted to Head Office:206 STATISTICS

34. 34 LATE REGISTRATION OF BIRTHS LRB Number of LRB applications received1 147 Number of LRB applicants interviewed1 539 Number of LRB applications sent to HO1 016 Number of LRB cases finalised (Birth registration numbers allocated)767 Number of LRB cases handed to IMS for investigation77 Number LRB cases received back from IMS29 392 difference between applications received and interviewed: Applications that were taken in prior to April 2012 Difference between applications sent to Head Office and interviewed: applications that were not recommended STATISTICS BASELINE for Province (11/12) National Target (12/13) ANNUAL TARGET for Province (12/13) QUARTER 1 TARGET for Province All LRB applications in MP pre-processed (registration on track and trace, case file creation, background checks conducted, fingerprint identification of applicant conducted, etc) within 70 days. 95% of LRB applications for the age group 31 days and above finalized within 6 months All LRB applications in MP pre-processed (registration on track and trace, case file creation, background checks conducted, fingerprint identification of applicant conducted, etc) within 70 days. LRB applications in MP pre-processed (registration on track and trace, case file creation, background checks conducted, fingerprint identification of applicant conducted, etc) within 70 days.

35. 35 MP SERVICE DELIVERY TURN-AROUND TIMES Summary of LRB Application Turn-Around Time: Application Received at Office to Application Dispatched to BVR (Days) - Applicant Month:June-2012 Day Start Target: Applications pre-processed within 70 days Rank (MTD) Time MTD / Full month Ave TimeVolume Free State 11.05386 Northern Cape21.20107 Eastern Cape31.51889 Western Cape41.63296 North West 51.69517 Gauteng 61.96638 Limpopo 73.19437 KwaZulu Natal83.992,119 Mpumalanga96.95391 All Provinces 2.695,780

36. 36 MP SERVICE DELIVERY TURN-AROUND TIMES Summary of ID Application Turn-Around Time: ID Book Dispatched From BVR To Receipt At Office Of Application (Days) Month:June-2012 Target: ID’s received at offices Track and Traced within 1 day Week Ending: Province Rank (MTD) MTD / Full month Free State 11.92 Gauteng 22.18 Western Cape32.37 Mpumalanga42.77 Northern Cape53.02 KwaZulu Natal63.16 Limpopo 73.28 North West 83.33 Eastern Cape94.70 All Provinces 3.22

37. 37 ITEMSNUMBER OF QUERIES Number of unfinalized queries (carry over from previous month)660 Number of new queries received205 Number of finalized queries153 Number of unfinalized queries712 QUERIES STATISTICS

38. 38 CONTENTSTATISTICS Applications received current month63 Applications sent to Head Office60 PR Approved during current month2 PR Refused during the month0 PERMANENT RESIDENCE PERMITS STATISTICS BASELINE for Province (11/12) National Target (12/13) ANNUAL TARGET for Province (12/13) QUARTER 1 TARGET for Province Permanent residence permits (work, business, corporate) registered on T&T at front offices within 1 day in MP 75% of permanent residence permits (work, business, corporate) issued within 8 weeks Permanent residence permits (work, business, corporate) registered on T&T at front offices within 2 days in MP Permanent residence permits (work, business, corporate) registered on T&T at front offices within 1 day in MP

39. 39 TEMPORARY RESIDENCE PERMITS STATISTICS BASELINE for Province (11/12) National Target (12/13) ANNUAL TARGET for Province (12/13) QUARTER 1 TARGET for Province Temporary residence permits (work, business, corporate) registered on T&T at front offices within 2 days in MP 75% of temporary residence permits (work, business, corporate) issued within 8 weeks Temporary residence permits (work, business, corporate) registered on T&T at front offices within 2 days in MP

40. 40 TYPE OF PERMIT APPLIC.RECEIVEDAPPLIC.APPROVEDPERMITS REFUSED Visitors Permit 21220397 Study Permit 5012812 Treaty Permit 300 Business Permit 020 Medical Treatment Permit 781 Relatives Permit 531693150 Retired Persons Permit 370 Corporate Permit 7103 Exchange Permit 000 Work Permits: - Quota Work permit 104598 - General Work permit 13220951 - Exceptional Skills work permit 430 - Exchange permit 000 TOTAL1 0531 332322 TEMPORARY RESIDENCE PERMITS STATISTICS

41. 41 INSPECTORATE STATISTICS BASELINE for Province (11/12)ANNUAL TARGET for Province (12/13) QUARTER 1 TARGET for Province 278 transgressors prosecuted (inclusive of admission of guilt) 300 transgressors prosecuted (inclusive of admission of guilt) 43 transgressors of departmental legislation successfully charged in MP (Admission of guilt fine paid or offender deported) 3 dockets per Inspectorate Official per annum - carried through a full court process 4 dockets per Inspectorate Official per annum - carried through a full court process Total: 208 (admission of guilt and fraudulent documents) 1 docket per Inspectorate Official per quarter - carried through a full court process Total: 52 23 Employers in MP successfully Prosecuted (inclusive of admission of guilt) - 30 Employers successfully charged in MP 5 Employers successfully charged (inclusive of admission of guilt) - Effective management of J534 Target was: 17 535 undocumented foreigners in MP deported (direct deportations from province) annually within period prescribed by Law. - 100% of all detected undocumented foreigners in MP deported (indirect deportations from province)/transferred annually within 30 days (period prescribed by Law.) 100% deportations quarterly

42. 42 IMS Successful prosecution of transgressors (guilt fines paid) 51 Successful prosecution of transgressors (monetary value) R179 500 Successful prosecution of employers 6 Overstayers successfully detected 201 Undocumented foreigners detected 578 DeportationsTotal number of deportations 1 560 Number of deportations by Transport Company 306 Number of special deportations done by office 353 DetentionNumber of foreigners detained by IMS 500 Number of foreigners detained by SAPS 1 336 Releases from detention 14 Number of foreigners served with Form 21 (order to leave RSA) 39 Number of foreigners served with Form 20 (authorisation to remain in the country) 50 INSPECTORATE STATISTICS

43. 43 IMS Criminal cases concluded in Magistrate Court (dockets taken to court) 24 Number of operations conducted 28 Number of stakeholder meetings attended 53 Cases handed over from Permitting 66 Number of cases recorded on Case Management System (Please take note that all cases must be recorded on the system) 836 Overtime worked (hours) by Inspectorate Officials 159 Km travelled by Inspectorate Officials 43 700 INSPECTORATE (cont)

44. 44 STATISTICS: PORTS OF ENTRY ARRIVALSAPRILMAYJUNETOTAL SAForeignSAForeignSAForeign 87 870223 68271 793203 99865 193181 338833 874 DEPARTURESAPRILMAYJUNETOTAL SAForeignSAForeignSAForeign 103 588206 64072 725168 37272 406149 302773 033 ARRIVALS AND DEPARTURES

45. 45 STATISTICS : PORTS OF ENTRY REFUSALS (DEPARTURES) APRILMAYJUNETOTAL SAForeignSAForeignSAForeign 1421305034 ARRIVALS AND DEPARTURES: REFUSALS REFUSALS (ARRIVALS) APRILMAYJUNETOTAL SAForeignSAForeignSAForeign 014901230121393

46. 46 FINES AND PENALTIES - ISSUED FINES AND PENALTIESTOTAL Number issuedValue Admin Fine Sec 50(1)(a)961965 000 Admin Fine Sec 50(1)(b)651975 000 Admin Fine Sec 50(1)(c)4701 413 500 Penalty to conveyor Sec 50(3) (Business)44580 000 Penalty to conveyor Sec 50(3) (Private)97450 000 After hour services: Notified during official hours4800 After hour services: Not Notified during official hours1200 STATISTICS: PORTS OF ENTRY

47. 47 FINES AND PENALTIES - PAID FINES AND PENALTIESTOTAL Number collectedRevenue Admin Fine Sec 50(1)(a)494493 000 Admin Fine Sec 50(1)(b)111196 500 Admin Fine Sec 50(1)(c)44132 000 Penalty to conveyor Sec 50(3) (Business)220 000 Penalty to conveyor Sec 50(3) (Private)1260 000 After hour services: Notified during official hours4800 After hour services: Not Notified during official hours00 STATISTICS: PORTS OF ENTRY

48. 48 DEPORTATIONS – STATISTICS COMBINED TOTAL FOREIGNERS (MOZAMBIQUE & SWAZILAND) MONTH200420052006200720082009201020112012 JAN3693441445594553703132282831993589 FEB2864412442312612342223371340720317 MARCH55965575386439523305271215604851244 APRIL351556255431411032052051435246498 MAY477555495449462320918211412812171310 JUN3316546641472923768329467351401566 JUL2699314756133295288011721383175 AUG264048225382360427129120155 SEPT6022281839052758433911370266 OCT3995414343723138535615110306 NOV447349973702294648761118664320 DEC66725434560415631829887491402185 TOTAL5026056114562595414574025281411263142085524

49. 49 KEY AREANUMBERPERCENTATAGE Vehicles Number of vehicles in the Province117100% New vehicles received in Q175% Number of Functional vehicles 10589% Number of vehicles involved in accidents / Not functional – in garage1211% FLEET MANAGEMENT

50. 50 KEY AREANUMBERPERCENTATAGE Mobile offices Number of mobile offices11100% Number of non-functional mobile545% Number of Functional mobiles655% FLEET MANAGEMENT 1 Mobile Office is the garage for repairs. 4 Mobile offices have system problems. A contract has been signed with SITA to assist with these problems.

51. 51 LEASES MUNICIPALITY BUILDING/LAND DESCRIPTION RENTAL PER MONTH LEASE START LEASE END MONTH TO MONTH EHLANZENI DM Mbombela LMPM Offices79,950.6501/05/201030/04/2014 No Nelspruit LOL187,132.9001/10/200930/09/2014 No Hazyview LOM30,472.2001/03/201228/02/2013 No White River LOM41,878.4305/06/201931/05/2014 No Msogwaba LOS4,129.0901/01/201131/12/2013 No Thaba Chweu LMSabie LOS14,551.1401/12/200930/11/2014 No Nkomazi LMMalelane LOM59,109.9113/05/201030/04/2015 No Bushbuckridge LMCasteel LOS (TH)659.7801/07/201130/06/2012 No NKANGALA DM Emakhazeni LMBelfast LOM 59,644.8001/05/201120/04/2016 no GERT SIBANDE DM Msukaligwa LMErmelo LOL 54,618.0301/04/201131/03/2012 Yes Albert Luthuli LMEerstehoek LOM 38,440.5801/07/200930/06/2014 No

52. 52 MUNICIPALITY BUILDING/LAND DESCRIPTION RENTAL PER MONTH LEASE START LEASE END MONTH TO MONTH Mkhondo LMPiet Retief LOM 26,148.60201/12/201030/11/2014 No Lekwa LMStanderton LOM 4,855.7501/01/201231/12/2012 No Dipaliseng LMSecunda LOM 66,011.7001/06/201131/05/2013 No Goven Mbeki LMBethal LOM 28,641.4501/07/200930/06/2014 No Carolina LOS12,336.8410/02/201131/01/2016 No TOTAL708,581.85 LEASES

53. 53 LABOUR RELATION CASES KEY AREA NUMBER OF CASES OUTCOMES Fraud & Corruption13 suspended3 Dismissals

54. 54 MONTHTRAINING CONDUCTED EQUITYRACE May 2012BAS 2 Males 1 FemaleBlack June 2012 DHA Cadre training attended by 16 Officials 5 Males 11 - FemalesBlack May and June 2012 Senior Management Development Programme – Wits. 3 days per month1 MaleBlack April, May and June 2012 New Management Development Programme for Junior Managers – Wits. 1 Week per month1 MaleBlack STAFF DEVELOPMENT

55. 55 PROVINCIAL STAKEHOLDER FORUM The target for the Province is to launch the Provincial Stakeholder forum in Quarter 2. A meeting was held with the Executive Members of the District Stakeholder forums on 15 June 2012. During this meeting a Provincial Steering Committee was elected. The Steering committee will be in charge of the preparations for the launch of the Provincial Stakeholder Forum On 22 June 2012 a meeting was held with the Provincial Steering Committee. During this meeting the area was identified where the launch will take place as well as the additional stakeholders that need to form part of the preparatory meetings. These stakeholders will also provide services during the launch. A programme was developed for preparatory meetings with the stakeholders. The logistics were also discussed to determine the responsibilities of the stakeholders The proposed area for the launch: Thembisile Hani Local municipality at Kwaggafontein Stadium. The proposed dates for the launch: 27 and 28 September 2012 The dates for preparatory meetings: 13 July 2012 27 July 2012 10 August 2012 24 August 2012 07 September 2012 14 September 2012 21 September 2012

56. 56 STAKEHOLDER FORUMS MUNICIPALITYDATES OF MEETINGS Gert Sibande District Municipality16 May 2012 Nkangala District Municipality5 June 2012 Nkomazi Local Municipality24 April 2012, 10 and 25 May 2012; 13 June 2012 Msukaligwa Local Municipality22 May 2012 Mkhondo Local Municipality30 May 2012 Umjindi Local Municipality18 April 2012, 15 May 2012 Lekwa Local Municipality22 May 2012 Bushbuckridge11 and 18 June 2012 Goven Mbeki7 June 2012 Albert Luthuli11 June 2012 Mbombela22 June 2012 Delmas21 June 2012 Emahkazeni Local Municipality10 May 2012, 14 June 2012

57. 57 BUSINESS PLAN AND PERFORMANCE AGREEMENT PERFORMANCE ASSESMENT REPORTS 2011/12 PERFORMANCE AGREEMENTS 2012/13BUSINESS PLAN 99.9% 2011/2012 assessment reports submitted. 1 Official seconded to ORTIA by the end of April 2012. 638 ( One official passed away during Q1 as a result the capacity slide indicates 637 filled posts) o fficials in the Province. 624 signed performance agreements. 98% Performance agreements submitted. 14 not submitted - 1 seconded to security at Ortia, 13 officials suspended. The Provincial Business have been compiled and signed off and submitted.

58. 58 INTERACTION OF STAFF The Province interact with staff through the following meetings:  Provincial Management meetings (SMS, Provincial Support & Office Managers) – Monthly  Regional Meetings - monthly  District Management Meeting (Local Office Managers & Support) - Weekly  Staff Meetings – Weekly  Quarterly Reviews Meetings STAFF ENGAGEMENTS

59. 59 IssueAchievementsWhat has improved Logis The province is now issuing their own order numbers for BI-488’s and accommodation. Payments will also be done in the province. 165 Order numbers were issued Improvement of turn-around times on orders and payments. Relocation of LOM Middelburg The old accommodation was not OHS compliant. This took a few years to accomplish. New offices are according to DHA specification and the working conditions are much better for the officials Achievements

60. 60 Infrastructure: - It is very difficult to secure accommodation in the rural area. Landlords in these areas do not have the funding to upgrade the accommodation according to the specifications. - Long processes by the Department of Public Works to secure accommodation Late Registration of Birth: - Applicants do not show up for interviews - Applicants do not have the all the necessary documents, parents are not always available Illegal Foreigners: - The influx of illegal foreigners through the porous borders Thusong Centres: - Opening of Thusong Centres without the involvement of Home Affairs. Offices are not according to our specifications, human capacity is not available as well as equipment. Mobile Offices: There are system problems with the Mobile Offices, but a contract has been signed with the service provided to assist Cable theft: - Telephone lines (copper) are stolen, specifically in the Nkomazi area. As a result the computers are not working at the offices in the area. CHALLENGES

61. 61 RE A LEBOGA SIYABONGA THANK YOU