PRESENTED BY Mr RSS Zitha

PRESENTED BY Mr RSS Zitha
STATE OF THE PROVINCE: MPUMALANGA PRESENTED BY Mr RSS Zitha ACTING PROVINCIAL MANAGER: Mpumalanga

TABLE OF CONTENT Geographical outlay and Senior Management Team
Overview of Provincial Performance in relation to APP 2012/2013 Footprint Operational offices (including health facilities) Mobile Offices 4. Capacity information Capacity levels Employment equity Leave Staff Development People and Performance Management - Youth Development Programmes Progress eradication of Corruption & vetting Resources & Budget 8. Operations – Civic & Immigration Services Achievements Challenges

VISION AND MISSION OF THE DEPARTMENT OF HOME AFFAIRS
A safe, secure South Africa where all of its people are proud of, and value, their identity and citizenship MISSION The efficient determination and safeguarding of the identity and status of citizens and the regulation of migration to ensure security, promote development and fulfill our international obligation VALUES The DHA is committed to be: People-centred and caring, Patriotic Professional and having integrity, Corruption free and ethical, Efficient and innovative.

MINISTER PERFORMANCE AGREEMENT IN TERMS OF NATIONAL OUTCOMES
The 12 National outcomes are at the heart of the strategic planning process of the Government and DHA is accounting for three as per the signed Minister`s performance agreement. The departmental relevant outcomes are NATIONAL OUTCOME 3 All People in South Africa are free and feel safe NATIONAL OUTCOME 5 Skilled and capable workforce to support an inclusive growth path. NATIONAL OUTCOME 12 An efficient, effective and development orientated public service and an empowered, fair and inclusive citizenship

DEPARTMENTAL STRATEGIC ORIENTED GOALS (OUTCOMES)
STRATEGIC OUTCOME ORIENTED GOAL 1 Secure South African citizenship and identity engineered by the Civic Services Unit STRATEGIC OUTCOME ORIENTED GOAL 2 Immigration managed effectively and securely in the national interest including economic, social and cultural development engineered by the Immigration Unit STRATEGIC OUTCOME ORIENTED GOAL 3 A service that is efficient, accessible and corruption free to be realised by all the departmental Units.

OVERVIEW OF THE PROVINCE
Mpumalanga Province has a population of approximately % of the population in Mpumalanga were Black African in 2011, with Ehlanzeni District consistently having the highest concentration of Black Africans compared with the other districts. It has however the lowest concentration of White population compared to the rest of the province (4.7%). A marginal increase has been seen in the proportion of the Indians/Asian population in the province. Provincial boundary changes mostly affected North West. The second largest decrease in land size was for Mpumalanga, which decreased by square kilometers with Limpopo being the main recipient of this land area 40.9% of the population in the province is illiterate An increase is shown in the proportion of population that completed Grade 12 and higher education and a decline in the population with not schooling. Approximately undocumented persons are found in the area. Due to it’s proximity to Swaziland and Mozambique the integrity of the country is seriously challenged by the porousness of our border lines. Issue was taken up with the Minister.

MPUMALANGA PROVINCE - POPULATION

Overview of Provincial Performance in relation to APP 2012/2013
Achievement in relation to 2012/2013 Provincial business plan: Province achieved 25 out of the 36 targets – 69% Registration of births within 30 days Fraudulent births investigated within 30 days Connection of online health facilities Launch of the provincial stakeholder forum Number of projected IDs issued to citizens 16 years and above in MP 100% of high schools (472) visited in MP LRB applications pre-processed within 70 days Passports received from head office recorded on NPR at front offices within 1 day in MP (live and manual) Passport applications captured within 1 day, Live capture Live passports received back from head office registered on track and trace 1 day Manual passport received back from head office registered on track and trace 1 day Permanent residence applications referred to head office 1 day Permanent residence permits scanned at front offices 1 day Temporary residence applications referred to head office 1 day Temporary residence permits scanned at front offices 1 day Employers successfully charged Undocumented foreigners deported directly within 30 days Undocumented foreigners transferred to Lindela within 30 days Compliance with Performance regulatory framework All revenue recorded are banked on a daily basis Time spend in queues: Birth, Marriages and Deaths Successful prosecution of transgressors of departmental legislation 100% asset register completeness ensured in MP. ID first issue received from head office track and traced within 1 day ID re-issue received from head office track and traced within 1 day

Overview of Provincial Performance in relation to APP 2012/2013
7 Targets were partially achieved - 20%. High impact outreaches (only 2 done) ID first issue applications registered on track and trace within 1 day (Service Points and Mobile Office take longer) ID re-issue applications registered on track and trace within 1 day (Service Points and Mobile Office take longer) ID re-issue received from head office track and traced within 1 day 100% of South African learners writing matric in MP issued with IDs as required by examination regulations in 2012/13 (learners who applied were issued) Passport applications captured within 1 day in MP 100% of cases referred to Inspectorate completed in 28 days 4 Targets were not achieved – 11% Time spend in queues: Permitting Time spend in queues: Ports of Entry (peak periods) Cases recorded, investigated and report submitted to Counter Corruption (investigator was seconded to ORTIA) Clearances to SSA (no vetting officer)

PROVINCIAL MANAGEMENT AND DERMACATION – NEW OPERATING MODEL
Act Provincial Manager Mr Robert S S Zitha Ehlanzeni Region District Manager Operations Mr RSS Zitha Nkangala Region Act District Manager Operations Mr EV Mashiloane Gert Sibande Region Office and Port Managers 10 Offices 5 Ports of Entry 7 Offices 6 Ports of Entry Director: Finance & Support Mr M Nemutshili

FOOTPRINT

MPUMALANGA HOME AFFAIRS FOOTPRINT
LOM Mhala LOM Mapulaneng LOM LOM LOM Mdujane LOM KMIA LOM Mkobola LOL LOM LOM LOM LOM LOM Kwamhlanga BP Lebombo LOM LOM Nkomazi LOL BP Jeppes Reef BP Josefsdal LOM LOM Eerstehoek BP Mananga BP Oshoek LOM LOL LOM BP Waverley BP Nerston BP Emahlatini LOM LOM BP Bothashoop BP Mahamba LOM 12

DHA FOOTPRINT Services Ehlanzeni District Nkangala District
Gert Sibande District Total Provincial Office 1 Local Offices Large 3 Local Offices Medium 9 6 21 Border Posts 5 11 Local Offices Small (PSP) 2 10 Local Offices Small (TH) Local Offices Small (VP) 4 7 Health Facilities 8 26 Mobile Offices TOTAL 44 31 38 113

District Municipality
DHA FOOTPRINT District Municipality Local Municipality DHA Presence Health Facilities Ehlanzeni Mbombela LOL Nelspruit LOS (PSP) Civic Centre Kruger-Mpumalanga International Airport Rob Ferreira Hospital Medi Clinic LOM White River LOS (PSP) Daantjie Themba Hospital LOS (PSP) Msogwaba LOS (PSP) Kabokweni LOM Hazyview Matikwane Hospital Umjindi LOM Barberton LOS (TH) Louieville (VP) Nkomazi LOM Nkomazi LOS (VP) Mgobodzi BP Lebombo LOS (TH) Matsamo (VP) BP Josefsdal LOM Komatipoort LOS (TH) Mbangwane (VP) BP Mananga LOM Malelane BP Jeppes Reef LOL Local Office Large PSP Permanent Service Point BP Border Post LOM Local Office Medium TH Thusong Centre LOS Local Office Small VP Visiting Point

DHA FOOTPRINT District Municipality Local Municipality DHA Presence Thaba Chweu LOM Lydenburg LOS (PSP) Sabie Lydenburg Hospital Matibidi Hospital Sabie Hospital LOS (TH) Leroro (VP) Bushbuckridge LOM Mhala LOS (VP) Acornhoek Tintswalo Hospital LOS (VP) Hluvukani LOS (VP) Lillydale LOM Mapulaneng LOS (TH) Casteel) Mapulaneng Hospital LOL Local Office Large PSP Permanent Service Point BP Border Post LOM Local Office Medium TH Thusong Centre LOS Local Office Small VP Visiting Point

DHA FOOTPRINT District Municipality Local Municipality DHA Presence Nkangala Emalahleni LOL Witbank LOS (VP) Ogies LOS (PSP) Kriel Witbank Hospital Life Cosmos Delmas LOM Delmas Delmas Hospital Steve Tshwete LOM Middelburg LOS (VP) Hendrina Middelburg Hospital Emakhazeni LOM Belfast LOS (VP) Waterval Boven Waterval Boven Hospital LOS (VP) Wonderfontein Thembisile LOM Kwa-Mhlanga LOS (VP) Moloto Kwa-Mhlanga Hospital LOM Mkobola LOS (VP) Tweefontein Vlaklaagte Clinic LOS (VP) Verena Dr JS Moroka LOM Mdujane LOS (PSP) Mbibane Siyabuswa Clinic LOS (PSP) Mmamehlake Mmamehlake Hospital LOS (TH) Marapyane LOL Local Office Large PSP Permanent Service Point BP Border Post LOM Local Office Medium TH Thusong Centre LOS Local Office Small VP Visiting Point

DHA FOOTPRINT District Municipality Local Municipality DHA Presence Gert Sibande Msukaligwa LOL Ermelo LOS (PSP) Carolina Ermelo Hospital LOS (TH) Breyten (VP) Carolina Hospital Albert Luthuli LOM Eerstehoek LOS (VP) Dundonald BP Oshoek Embhuleni Hospital LOS (VP) Ekulendeni BP Waverley LOS (VP) Hartebeeskop LOS (VP) Mpuluzi LOS (TH) Ferni LOS (VP) Tjakastad Mkhondo LOM Piet Retief LOS (VP) Driefontein BP Bothashoop, Piet Retief Hospital LOS (VP) Kwathandeka BP Emahlathini BP Mahamba BP Nerston LOL Local Office Large PSP Permanent Service Point BP Border Post LOM Local Office Medium TH Thusong Centre LOS Local Office Small VP Visiting Point

DHA FOOTPRINT District Municipality Local Municipality DHA Presence Pixley ka Seme LOM Volksrust LOS (VP) Daggakraal Elsie Ballot Hospital LOS (VP) Amersfoort LOS (VP) Wakkerstroom Lekwa LOM Standerton Standerton Hospital Dipaliseng LOM Secunda LOS (PSP) Balfour Trichard Hospital LOS (TH) Tholulwazi Goven Mbeki LOM Bethal Bethal Hospital LOL Local Office Large PSP Permanent Service Point BP Border Post LOM Local Office Medium TH Thusong Centre LOS Local Office Small VP Visiting Point

5 HEALTH FACILITIES PREVIOUSLY CONNECTED
DHA FOOTPRINT – HEALTH FACILITIES CHALLENGES 5 HEALTH FACILITIES PREVIOUSLY CONNECTED Evander – Hospital busy with renovations. Currently collecting applications Barberton Hospital – was upgraded. Need to be reconnected Tonga Hospital – Nkomazi. Network problem on hospital’s side Amajuba Hospital – Volksrust – Connectivity problem at Hospital Shongwe Hospital – Nkomazi. Network problem on hospital’s side

LEASES MUNICIPALITY OFFICE RENTAL PER MONTH LEASE END MONTH TO MONTH
COMMENTS EHLANZENI DM Mbombela LM PM Offices R86,346.70 30/04/2014 Yes Out on tender. Closing date 10 July 2013 Nelspruit LOL R202,103.53 30/09/2014 No Hazyview LOM R30,472.2 28/02/2014 Was out on tender. Responded bidder is not owner of building. Request for nominated procedures to PWD Head Office White River LOM R45,228.70 31/05/2014 Msogwaba LOS R4,459.42 31/12/2013 Umjindi Barberton LOM (parking) R5,000.00 30/09/2013 Thaba Chweu LM Sabie LOS R9,491.93 30/11/2014 Nkomazi LM Malelane LOM R63,383.70 Negotiation Strategy recommended Komatipoort R68,220.43 Bushbuckridge LM Casteel LOS (TH) R619.26 30/06/2014 Open tender procedure recommended

LEASES (cont…) Mkhondo LM Piet Retief LOM Lekwa LM Standerton LOM
MUNICIPALITY OFFICE RENTAL PER MONTH LEASE END MONTH TO MONTH COMMENTS NKANGALA DM Emakhazeni LM Belfast LOM R695,69.69 20/04/2016 No Steve Tswete Middelburg LOM R48,929.38 31/05/2015 GERT SIBANDE DM Msukaligwa LM Ermelo LOL 6R37,06.46 31/03/2014 Yes Negotiation strategy recommended Albert Luthuli LM Eerstehoek LOM R44,837.10 30/06/2014 Mkhondo LM Piet Retief LOM R28,240.48 30/11/2013 Lekwa LM Standerton LOM R5,244.21 31/12/2013 Out on tender. Closing date 10 July 2013 Dipaliseng LM Secunda LOM R76,996.05 31/05/2014 Goven Mbeki LM Bethal LOM R33,407.39 Carolina LOS R13,323.79 31/01/2016 TOTAL R899,580.40

MOBILE OFFICES Mobile offices KEY AREA NUMBER PERCENTAGE
Number of mobile offices 11 100% Number of non-functional mobile 4 36% Number of Functional mobiles 7 64% 1 Mobile Office was involved in an accident and is currently at the panel beaters for repairs. 3 Mobile offices were at the service providers to have their satellite dishes replaced.

MOBILE OFFICES – ITINERARY FOR APRIL 2013
WITBANK REGION ERMELO REGION NELSPRUIT REGION Date Witbank Mdujane KwaMhlanga Middelburg Ermelo Eerstehoek Nkomazi Mhala White River Lydenburg 1 Holiday 2 Klarinet thusong center Ballemansdrift B Bundu Inn No operator Cork Los Trust Schulkrest 3 Vosman lubambo ground Leeufontein Vacant Belfast Nsikazi Stadium Rooikranz 4 Hlalanikahle multi purpose center Digwale Boekenhouthoek Diepdale Sommersent Jerusalem Trust Oshoek Farm 5 Mobile Office mainte & submissions Vaalbank Gemsbokspruit Kamalahleka Huttington Cho Cho Cho Aartappelrand 6 Mganduzweni Brakeng 7 8 Empumelelweni extensions Matshiding Tweefonfontein –D Bankfontein Combinde School Daggakraal Lillydale Swalala Ga Mohlala 9 Loding Tweefonfontein –E Beestepan Secondary School Maromeng Masoyi Ga Mashile 10 Phola thusong center Makometsane Steelcrest High School Dundonald Cottondale Mshadza Apara 11 Masakhane informal settlement Sehoko Tweefonfontein –G Hendrina Reggie Masuku Kamatsholo Farm Buffelshoek Bhekiswayo Mashelebeng 12 Ogies & surrounding farms Siyabuswa Tweefonfontein –H Alex Benjamin Secondary School Lothair Fernie Mgidi Luphisi Leroro 13 Mpakeni Ga Mogane 14 Ogg Trust Pilgrimsrest 15 Rietspruit & surrounding farms Buhlebesizwe LD Moetlanalo Secondary School Morgenzon Nhlaba Tribal Acornhoek Daantjie Graskop

MOBILE OFFICES – ITINERARY FOR APRIL 2013
WITBANK REGION ERMELO REGION NELSPRUIT REGION Date Witbank Mdujane KwaMhlanga Middelburg Ermelo Eerstehoek Nkomazi Mhala White River Lydenburg 17 Phola thusong center Vl Tsikinaledi Secondary School Davel Engelsedraai Chavelagaza Gedlembane Spekboom 18 Coronation informal setlement Loding Hendrina Breyten Magudu Farm Mahashe Mamelodi Mashishing School 19 Mobile Office mainte & submissions Allemansdrift Maziya Combined School Warberton Avontuur Farm Maphutaditshaba 20 Lihawu Mashishing 21 Shaga 22 Iraq informal Settlement (Phola) Kwa-Phaala Mathyzensloop HENDRINA HOER SKOOL Crissiesmeer Nkotobone Msogwaba Bultkop 23 Klarinet thusong center Mthambothini Tweefonfontein –A IPANI SECONDARY SCHOOL daggakraal Mayflower gate Acornhoek Coromandel 24 Digwale BANK COLLIERY SCHOOL Breyton Dundonald Ohrigstad 25 Msagweni RDP area Makometsane Tweefonfontein –B2 HENRINA SP Sheepmoor Betty's Goed Gottenburg Pienaar Brondal 26 Vaalbank MIDDELBURG MINE SCHOOL Morgenzon Fernie Anthol Holiday 27 28 29 Paxton prison ALZU FARM Perdekop Mbhejeka Farm Ludlow Rooidraai 30 TRUCK WASH Lutzaba Boshoek

MOBILE OFFICES – ITINERARY FOR MAY 2013
WITBANK REGION ERMELO REGION NELSPRUIT REGION Date Witbank Mdujane KwaMhlanga Middelburg Ermelo Eerstehoek Nkomazi Mhala White River Lydenburg 1 HENDRINA SP Amersfoort No operator Welverdiend ZOMBA TRUST BADFONTEIEN 2 Thubelihle informal settlement ALLEMANSDRIFT B UITKYK FARM Daggakraal HARTEBEESKOP Vacant Utah Allandale ZWELISHA PILGRIMREST 3 Mobile Office mainte & submissions LEEUFONTEIN Breyten STEYNSDORP Dixie Xanthia CLAU CLAU GRASKOP 4 NKABA AREA SIPELANYANA MATIBIDI 5 DWALENI VASAILERS 6 Bonginsimbi high DIGWALE Tweefonfontein –C IMBABALA COMBINED SCHOOL Lothair DIEPDALE AREA Serville A Mzila BACKDOOR LERORO 7 Klarinet thusong center VAALBANK Phola park KOMATI POWER Morgenzon DUNDONALD Serville B Agincourt MBONISWENI GA MOHLALA 8 Phola thusong center MATSHIDING DELIVER IDS AT SCHOOL Sheepmoor MAYFLOWER GATE Serville C Mazembeni GUTSHWA BORMACHINE 9 Zakes high LODING Roropani Davel FERNIE AREA Hluvukani Dumphries-A BIYELANI PHIRING 10 Ilanga high MAKOMETSANE ELANDSLAGTE FARM Perdekop LOCHEIL AREA MP Stream MVANGATINI ID DELIVERY 11 12 13 Pineridge high SEHOKO Kameelpoort MPHANAMA SECONDARY SCHOOL New Scotland BADPLAAS AREA Clara B Ka Kumani PHUMLANI BRONDAL 14 SIYABUSWA Mathu zensloop KANHYM SECONDARY SCHOOL Nyibe NHLAZATSHE AREA Khokhovela New Forest MJEJANE APARA 15 KWAZAMOKUHLE HIGH SCHOOL GLENMORE AREA Zoeknog Maromeng MAKOKO SPEKBOOM 16 Ogies high Kwagga –A NHLABA AREA Wales Islington MDLANKOMO OHRIGSTAD DAN

MOBILE OFFICES – ITINERARY FOR MAY 2013
WITBANK REGION ERMELO REGION NELSPRUIT REGION Date Witbank Mdujane KwaMhlanga Middelburg Ermelo Eerstehoek Nkomazi Mhala White River Lydenburg 17 Mobile Office mainte & submissions VAALBANK SANGO COMBINED SCHOOL Warburton MALAHLEKA AREA Casteel Madizi LUPHISI COROMANDEL 18 BETTYSGOED MANZINI ID DELIVERY 19 20 Nkonjane combined school LODING Verena –A PULLENSHOPE COMMUNITY HALL Chrissismeer SWALLOWNEST AREA Majembeni Cottondale CHWENI KIWI FARM 21 Klarinet thusong center ALLEMANSDRIFT Wolvenkop HENDRINA LRB PROJECT Clifton Farm DUNDONALD Violetbank Mbondoyeni SILIGANE MEMEZILE 22 Phola thusong center KWA-PHAAHLA MHLUZI COMMUNITY HALL Jericho Dam WAVERLEY AREA Shatale Buffelshoek BHUGA PHIRING 23 Bongiduvha combined MTHAMBOTHINI St PETERS HENDRINA SP Daggakraal FERNIE AREA London Cleaning CLEANING OF MOBILE OFFICE 24 ST Thomas aquirius school DIGWALE EXT 24 COMMUNITY HALL Kliprug Farm STEYNSDORP TRIBAL OFFICE Hlamalani Ronanlsey TV TRUST 25 BULTKOP 26 27 Magobane combined MAKOMETSANE Verena-C DOORNKOP PHASE 1 Sandspruit Farm SYDE AREA Orinocco a Cunningmore SKHILA LOCATION 28 Mandela OFFICE WORK NGODINI AREA Orinocco B Malamule NKOHLAKALO MGABABA FARM 29 DELIVER IDS AT SCHOOL MOOIPLAAS AREA Tsuvulani Tsunelani HALFWAY TONTELDOORS 30 M Sindane combined Hluvukani BHAYIZANE 31 TRUCK WASH Islington LM KGANANE SCHOOL

MOBILE OFFICES – ITINERARY FOR JUNE 2013
WITBANK RIGION ERMELO REGION NELSPRUIT REGION Date Witbank Mdujane KwaMhlanga Middelburg Ermelo Eerstehoek Nkomazi Mhala White River Lydenburg 1 No operator BHUGA SHAGA 2 Vacant NKOHALKALO 3 Witbank academy ALLEMANSDRIFT B Zakeni GROOTBOOM FARM Amersfoort MALAHLEKA Sommersent Cork SIFUNINDLELA PILGRIMSREST 4 Klarinet thusong center LEEUFONTEIN Kwagga –A NEWTOWN GROUND Daggakraal Justicia Sommerset TV TRUST GRASKOP 5 Phola thusong center DIGWALE ARNOT/RIETKUIL Lothair DUNDONALD Ximhungwe Belfast KABOKWENI OSHOEK 6 Phakama combined HENDRINA SP Perdekop BADPLAAS Agincourt Huttington GUTSHWA BOSHOEK 7 Mobile Office mainte & submissions VAALBANK EXT 8 COMMUNITY HALL Morgenzon FERNIE Saselani Lillydale BHEJUKUFA ROOIKRANZ 8 MANYEVENI AARTAPESRAAD 9 MAKOKO 10 Khonzimfundo combined MATSHIDING Bundu Inn DELIVER IDS AT SCHOOL Sheepmoor Skhukhuza Maromeng MDLANKOMO BADFONTEIN 11 LODING Mandela OFFICE WORK NKHABA Marite Cottondale MJEJANE APARA 12 MAKOMETSANE VAALBANK FARM Lutzaba STEYNSDORP Mgidi MVANGATINI MAKUKE 13 Khayalethu combined SEHOKO Moloto North Clifton MOOIPLAAS Goromane Gottenburg BIYELANI PANORAMA SCHOOL 14 Vikelwa school of indestries SIYABUSWA SOMAPHEPHA VILLIAGE Nyibe DIEPDALE Madras Acornhoek SPELANYANA SPEKBOOM 15 YOUTH DAY CHWENI ID DELIVERY 16 17 holiday Holiday HOLIDAY

MOBILE OFFICES – ITINERARY FOR JUNE 2013
WITBANK RIGION ERMELO REGION NELSPRUIT REGION Date Witbank Mdujane KwaMhlanga Middelburg Ermelo Eerstehoek Nkomazi Mhala White River Lydenburg 18 Klarinet thusong center VAALBANK DOORNKOP PHASE 2 Davel DUNDONALD Alexandra Brooklyn MGCOBANENI PHIRING 19 Phola thusong center LEEUFONTEIN BOSMANSPAN FARM Daggakraal HIGH SCHOL Manukuse Chavelagaza MANZINI TRUST TONTELDOORS 20 FW DE KLERK special school Moloto South HENDRINA SP Chrissismeer FERNIE Crouquetlawn Anthol CHO CHO CHO TRUST SKHILA SEC SCHOOL 21 Mobile Office mainte & submissions LODING OFFICE WORK Breyten SWALLOWNEST Masipa Nkotobona SWALALA SEKWAI 22 BRONDAL 23 24 Nkomazi outreach ALLEMANSDRIFT Thembalethu Sandspriut Farm BETTYS GOED 25 KWA-PHAAHLA Kwaggafontein A MAFUFUMBE 26 MTHAMBOTHINI Doorenfontein Farm DIEPDALE 27 DIGWALE Kwaggafontein D Warburton ENGELSEDRAAI 28 MAKOMETSANE TRUCK WASH 29

Offices ready for smart card processing in province
3 Offices in the Province have been earmarked for Smart Cart Processing. These offices are: Local Office Large: Witbank Local Office Large: Nelspruit Local Office Medium: Middleburg

ELECTRONIC QUEUE MANAGMENT SYSTEM
There are electronic queue management systems at the following offices in the Province: Local Office Large: Witbank Local Office Medium: White River Local Office Large: Nelspruit Benefits of the system: A number is issued to the client and as a result the client does not have to wait in line to be assisted (number is called) Gives an estimated waiting time Indicates the number of clients waiting in an office and the number served It is now possible to determine the busy periods Gives a more professional impression

CAPACITY

STRUCTURE: FILLED AND VACANT POSTS
LEVEL NUMBER OF POSTS ACCORDING TO THE STRUCTURE NUMBER OF FILLED POSTS NUMBER OF VACANT FUNDED POSTS LEVEL 14 1 LEVEL 13 5 3 LEVEL 12 2 LEVEL 11 12 4 LEVEL 10 18 19 LEVEL 9 47 7 LEVEL 8 199 75 LEVEL 7 306 LEVEL 6 932 503 LEVEL 5 43 15 LEVEL 4 38 LEVEL 3 74 60 8 TOTAL (2013/14) 1 677 735 39 June 2012 637 March 2013 648 Posts filled since 1 April 2013 until 31 June 1 DD: Finance x Control Immigration Officers 1 x ASD: Immigration 2 x Personnel Practitioners 1 x Cashier x SAO 1 x CAC x State Accountant (transfer) 2 x Administration Clerks 1 x Civic Services Supervisor 71 x IO’s X Mobile Operator 1 x Security Guard

STRUCTURE: DETAIL OF ADVERTISED POSTS
CIRCULAR POSTS HRMCM no 25 of 2013: Advertised on 30 April 2013 – closing date 20 May 2013 DD: Oshoek FOC: Mhala HRMCM no 43 of 2013: Advertised on 10 June 2013 – closing date 24 June 2013 SAO Finance: Witbank HRMCM no 50 of 2013: Advertised on 10 June 2013 – closing date 18 June 2013 3 x FOC: Kwa-Mhlanga HRMCM no 58 of 2013: Advertised on 28 June 2013 – closing date 5 July 2013 CAC Mhala 4 x AC (level 6): Malelane, Nkomazi, Nelspruit, Komatipoort A total of 11 Posts were advertised

EMPLOYMENT EQUITY Disability
MALE FEMALE LEVEL A C I W LEVEL 14 LEVEL 13 3 LEVEL 12 1 LEVEL 11 2 LEVEL 10 12 5 LEVEL 9 4 LEVEL 8 38 10 22 LEVEL 7 24 19 LEVEL 6 198 286 14 LEVEL 5 8 7 LEVEL 4 LEVEL 3 30 TOTAL 318 15 375 20 TOTAL PER GENDER 336 399 Disability 12 Officials with disabilities (during the last report there were 6 officials with disabilities in the Province) = 1.6% Provincial target is 2%

LEAVE 644 Officials took leave from April to June 2013
TYPE OF LEAVE TAKEN DAYS Vacation Leave 5 639 Sick Leave 1 148 Family Responsibility Leave 198 Maternity Leave 224 Pre-natal Leave 11 Shop Steward Leave 15 Study Leave 318 Temporary Incapacity Leave 13 Leave without pay 6 Leave discounting (official who resigned) 1 TOTAL DAYS 7 573

STAFF DEVELOPMENT 03 June 2013 0 June 2013 05 June 2013 06 June 2013
03 June 2013 0 June 2013 05 June 2013 06 June 2013 07 June 2013 Opening and Welcome Structure and Policies Induction and Orientation Registration of Qualification Registration Of Birth (264677) Registration of Death Personal Amendments Registration of Marriage Identity Documents and Duplications 10 June 2013 11 June 2013 12 June 2013 13 June 2013 14 June 2013 Citizenship Passport Finger Print (264674) Assessment Client Relation ( ) 8 Newly appointed Civic Service Officials attended this training

STAFF DEVELOPMENT 03 June 2013 04 June 2013 05 June 2013 06 June 2013 07 June 2013 Opening and Welcome Structure and Policies DHA and PSETA Induction Registration forms Interpret current legislation and policies related to Immigration Services (123501) Assessment (14h00) Citizenship Passport 10 June 2013 11 June 2013 12 June 2013 13 June 2013 14 June 2013 Perform Duties at the Port of Entry (123486) Assessment (14h00) Administration of Port of Entry Administration of Port of En try 17 June 2013 18 June 2013 19 June 2013 20 June 2013 21 June 2013 HOLIDAY Client Relation ( ) Assessment Conduct Lawful arrest (11975) 24 June 2013 25 June 2013 26 June 2013 27 June 2013 28 June 2013 Conduct Lawful search and seizure (11976) Conduct Lawful search and seizure Investigative Interview (253982) 15 Newly appointed Immigration Officers attended this training

BUSINESS PLAN AND PERFORMANCE AGREEMENT
PERFORMANCE ASSESMENT REPORTS 2012/13 PERFORMANCE AGREEMENTS 2013/4 BUSINESS PLAN 99.9% 2012/2013 assessment reports submitted. 1 Official (DD) still to be moderated. In the process to convene a committee. 100% submission of Performance Agreements The Provincial Business have been compiled and signed off and submitted.

The Province interact with staff through the following meetings:
STAFF ENGAGEMENTS INTERACTION OF STAFF The Province interact with staff through the following meetings: Provincial Management meetings (SMS, Provincial Support & Office Managers) – Monthly Regional Meetings - monthly District Management Meeting (Local Office Managers & Support) - Weekly Staff Meetings – Weekly Quarterly Reviews Meetings

YOUTH PLAN OF ACTION DATE ACTIVITY PURPOSE AREA BUDGET RESPONSIBILITY
DEPENDENCIES JUNE Recruit Service Delivery Agents (SDA’s) To volunteer service delivery in our communities, to be active members and make the changes within our communities that may not be visible to stakeholders. All three districts. Specific Area to be confirmed at a later stage. No budget as this would be volunteer work, only possible cost is the pamphlets -One Youth Rep -One Office Manager -Stakeholder Representative PER DISTRICT. -Municipality - Stakeholder Forum approval JULY Mandela Month – 67 Minutes Service Delivery Agents to identify a Project and service it. Examples paint an orphanage, clean a park or run a winter feeding scheme/collection of winter clothes, blankets and food. -No budget as we rely on sponsors or perform community service that the municipality could provide materials for. PER DISTRICT Municipalities Stakeholder Forums Sponsors AUGUST 22nd 1. Registration of Birth within 30 days Campaign. 2. Enhlanzeni District Elections. 1. To emphasize the importance of registration of birth within 30 days. Go to healthcare facilities and explain to expectant mothers the necessary documents to take with them when they go deliver at the hospitals. 2. Begin the day with a young women dialogue to discuss the challenges of registration within 30 days of birth. Have an elective conference where each office would be represented by a youth representative and outcome of this would be 5 elected District Executive Committee Members. - Lydenburg - Malelane - Mhala 1. No budget necessary. 2. R15 000 - R5000 Promotional Material( Shopper bags and Posters) -R for catering. -Romeo Mnisi and Provincial Executive to coordinate. - Malelane = Iris Magagula - Mhala = Welcome Mbiza - Ensure that a Youth Representative from Lebombo B/P attends. - Transport and cooperation of Office Managers. - Department of Health.

DEPENDENCIES SEPTEMBER 19th 1. Duplicate Cases 2 .Nkangala District Elections. 1. Door to door campaign consulting our Newspaper list. Give out information to persons affected on all the required documents necessary to solve the duplicate cases. 2. Have an elective conference where each office would be represented by a youth representative and outcome of this would be 5 elected District Executive Committee Members. Dependent on list and where a majority of duplicate cases are found. R15 000 -R5000 Promotional Material. (T-shits) - R for catering. Refiloe, Sebastian and Zithelo. Transport Releasing of youth officials by Managers. Close proximity of duplicate case applicants within each other. OCT 1. LRB Mop Up Campaign. 2. GertSibande District Elections. Details dependent upon discussion with Eestehoek Manager. Eerstehoek R15 000 >R5 000 Promotional Material (Water bottles) >R10 000 for catering. David and Nonhlanhla. Ensure to invite the Oshoek B/P Youth Rep. Eerstehoek Manager

DEPENDENCIES NOV 1. YOUTH FORUM AWARENESS. 2. PROVINCIAL ELECTIONS. 1 .Mobilize the Youth in the Department and involve them in the Provincial Youth Forum. Have a mini version of the youth conference in which light is shed to other youth officials in the Province. 2. Five (5) Representatives per district that were elected at the District Elections plus the existing 5 Provincial Members, to vote in a new Provincial Youth Development Forum Executive. 1. Require financial assistance from Mr Nemutshili, where he could possibly accommodate the youth officials and we would provide the catering in the form of a braai as opposed to the costs of a buffet dinner. 2. R55 000 to cover the accommodation, conference costs and catering. - Provincial Executive - National Coordinator/ Technical Committee Member. -Availability of Mr. Zitha -Availability of National Coordinator and Technical Committee Member. - Budget. Jan – March 2014 School Projects Service schools and also assist with ensuring all Identity documents are delivered to applicants in preparation of elections. All Districts N/A Provincial Executive

COUNTER CORRUPTION

COUNTER CORRUPTION VETTING Cases on hand Cases investigated
Nature of cases Cases finalised Arrests 20 07 Corruption 04 VETTING A Deputy Director Vetting has been appointed in the Province. New vetting forms have been requested from all officials to do their clearances.

BUDGET AND RESOURCES

MPUMALANGA SUMMARY OF BUDGET
DESCRIPTION BUDGET ALLOCATED EXPENDITURE As at 30 June 2013 FUNDS AVAILABLE %BUDGET SPEND PAYMENTS 24..4% Compensation of Employees 174,621,000 40,059,864 134, 561 ,136 22.9% Goods and Services 12,848,200 5,631,627 7,216,573 43.8.% PAYMENT FOR CAPITAL ASSETS 9.6% Machinery & Equipment 308,600 29,696 TRANSFERS AND SUBSIDIES 420.4% Provincial and Local Governments 69,000 - Departmental Agencies and Accounts 1,000 Households 294,281 (294,281) TOTAL 187, 847, 800 46, 015, 468 141,832,332 24.5%

REVENUE COLLECTED Description Amount
Sale Goods and services produced by Department R5,973,035 Fines R1,608,500 Penalties R16,600 Revenue: Financial Assets R15,892.53 TOTAL R7,614,027.53

ASSET MANAGEMENT: 2013 Number Opening Assets (31 March 2013) 13 355
Assets disposed ( 9 April 2013) 1 663 Closing Assets (June 2013) 11 692

FLEET MANAGEMENT Vehicles KEY AREA NUMBER PERCENTAGE
Number of vehicles in the Province as at 1 April 2013 (excluding Mobile Offices) 150 New vehicles received since previous report 30 Number of non-functional vehicles: In garage for repairs Accidents Total 11 4 15 10% Written-off Stolen Returned to Government Garage 2 1 3% Number of vehicles in the Province as at 30 June 2013 146 Number of functional vehicles 131 90%

OPERATIONS

Births registered within 30 calendar days of the birth
BASELINE for Province (12/13) National Target (13/14) ANNUAL TARGET for Province (13/14) QUARTER 1 TARGET for Province births registered within 30 days of birth in 2012/13 births registered within 30 calendar days of the birth Projected births registered in province within 30 calendar days of birth Projected births registered in the province in Q1 TOTAL Births registered at offices (April to June 2013) 9 381 (at offices) 1 855 (at Health facilities) Total: NB: This is without Mhala Local Office – statistics are included with Limpopo

DHA FOOTPRINT – HEALTH FACILITIES
BASELINE for Province (12/13) National Target (13/14) ANNUAL TARGET for Province (13/14) QUARTER 1 TARGET for Province 6 health institutions operational for online birth registrations in the province in 2012/13 Connected and Operational: Nkangala District: Waterval Boven Vlaklaagte Clinic Gert Sibande District: Bethal, Carolina, Standerton, Elsie Ballot 40 additional health institutions with maternity facilities operational for online birth registration 2 additional health institutions operational for online birth registrations in the province: Mpumalanga Nkangala District: Siyabuswa Clinic Mmamehlake Hospital 2 additional health institutions operational for online birth registrations in Q1 Nkangala: Mmamehlake hospital was connected on 10 June 2013 Siyabuswa Clinic was connected on 21 June 2013

Stakeholder forums launched and functional
BASELINE for Province (12/13) National Target (13/14) ANNUAL TARGET for Province (13/14) QUARTER 1 TARGET for Province 13 stakeholder forums maintained and functional in 2012/13 Namelist required: Mpumalanga Provincial, District: Nkangala, Gert Sibande Local: Nkomazi, Bushbuckridge, Emalahleni, Emakazeni, Thembisile Hani, Msukaligwa, Mkhondo, Lekwa, Dipaliseng, Goven Mbeki 8 additional stakeholder forums launched and functional 22 stakeholder forums maintained and functional (including those to be revived) in province (No forums need to be launched in Mpumalanga) 12 stakeholder forums maintained and functional in Q1 Provincial Stakeholder forum only meets half-yearly 12 Of stakeholder forums were maintained and functional in Q1 Stakeholder Forum Date of meetings Provincial Nkangala District Ehlanzeni District Gert Sibande District Thaba Chweu Goven Mbeki Emakhazeni Chief Albert Luthuli Lekwa Mkondo Thembisile Hani Nkomazi 28 June 2013 27 June 2013 25 June 2013 12 June 2013 16 April, 15 May 2013 30 April, 9 and 21 May, 25 June 2013 11 April, 15 May 2013 18 June 2013 3 May, 27 June 2013 7 May 2013 19 April, 26 June 2013 13 and 19 May 2013

Was not measured against areas - cannot provide a baseline
Strategy and plan implemented nationally and in 9 provinces to reduce late registration of birth BASELINE for Province (12/13) National Target (13/14) ANNUAL TARGET for Province (13/14) QUARTER 1 TARGET for Province Was not measured against areas - cannot provide a baseline Strategy and plan implemented nationally and in 9 provinces to reduce late registration of birth 51 (number) of areas to be visited 7 areas to be visited Areas visited LRB Applications taken in Kwangema Driefontien Iswepe Sulphursprings Dirkiesdorp Buffelshoek Mpstream A high impact outreach was also held (see slide below) where 44 areas were visited 3 8 11 4 6 19 1 Total: 52

HIGH IMPACT OUTREACH PROGRAMME
(Key Enabler(s) or project to achieve Annual Target in Branch APP) BASELINE for Province (12/13) National Target (13/14) ANNUAL TARGET for Province (13/14) QUARTER 1 TARGET for Province 2 outreach programmes conducted in province to assist with birth registration and ID collection in 2012/13 N/A At least 4 outreach programmes conducted in province to assist with birth registration and ID collection (at least 1 per quarter) State areas or districts: Nkomazi Bushbuckridge Eerstehoek Kwa-Mhlanga At least 1 outreach programme conducted in quarter State areas or districts: Nkomazi Nkomazi Outreach (20 – 31 May 2013) Statistics Number of venues visited 44 First issue ID applications 713 Re-issue ID applications 159 Birth registrations within 30 days 28 LRB – birth registrations 31 days to 1 year 59 LRB – birth registrations 1 year to 14 years 77 LRB – birth registrations 15 years and above 85 Enquiries received from people that do not qualify for SA documents 3 345

School visits and Identity documents to learners
BASELINE for Province (12/13) National Target (13/14) ANNUAL TARGET for Province (13/14) QUARTER 1 TARGET for Province 6 852of South African learners issued with IDs in district (applications collected and delivered) in 2012/13 Provincial Target 100% of South African learners, 16 years and above, issued with IDs in province (applications collected and delivered) BASELINE for Province (12/13) National Target (13/14) ANNUAL TARGET for Province (13/14) QUARTER 1 TARGET for Province 472 (number to be visited/ numbers of secondary schools) of secondary schools visited in province to collect ID applications from learners of 16 years and above in 2012/13 Provincial Target 472(number to be visited/ numbers of secondary schools) of secondary schools visited in province to collect ID applications from learners of 16 years and above 188 out of 472 (=40% of 472 ) secondary schools visited to collect ID applications from learners 16 years and above Target Statistics Number of High Schools visited 263 Number of ID applications taken in: Gr 12 Learners Other Learners Total 295 4 887 5 182 Number of ID’s delivered 1 049 7 444 8 493

LRB applications for the age group 15 years and above
Number of LRB applications received 1 200 Number of LRB applications sent to HO 750 Number of LRB cases handed to IMS for investigation 53 Number LRB cases received back from IMS 28 Difference between applications sent to Head Office and interviewed: applications that were not recommended

PASSPORTS PASSPORT TYPE NUMBER OF APPLICATIONS
Tourist Passports (NORMAL) 7 538 Child Passports 1 710 Official Passports 20 Maxi Passports 367 Temporary Passports 2 792 Emergency Travel Certificates 675 TOTAL 13 102 There are only 2 offices in the Province with live capture machines – Nelspruit and Witbank.

UNCOLLECTED IDENTITY DOCUMENTS UNCOLLECTED IDs IN OFFICE
2012/13 2013/14 Opening balance as at 1 April 17 517 17 884 Closing balance as at 30 June 18 990 10 655 Number of ID’s handed out 48 711 32 692 Strategy to lessen the number of uncollected ID’s in offices: Lists with the details of uncollected ID’s will be send to the Office of the Premier on a weekly basis The lists will also be send to the Chairpersons (Speakers) of the Local Stakeholder Forums on a weekly basis These lists will be distributed to councilors who will go to the areas to see if they can find the applicants. They have to report to the Office of the Premier on a frequent basis to indicate progress.

QUERIES Number of unfinalized queries (carry over from previous month)
ITEMS NUMBER OF QUERIES Number of unfinalized queries (carry over from previous month) 242 Number of new queries received 840 Number of finalized queries 516 Number of unfinalized queries 566

(including applications taken in in previous quarter)
PERMANENT RESIDENCE CONTENT STATISTICS Applications received 140 Applications sent to Head Office 135 PR Approved 26 PR Refused 15 (including applications taken in in previous quarter)

TEMPORARY RESIDENCE TYPE OF PERMIT APPLICATIONS RECEIVED APPROVED
PERMITS REFUSED Visitors Permit 194 186 7 Study Permit 70 51 4 Treaty Permit 1 Business Permit Medical Treatment Permit 14 10 5 Relatives Permit 546 442 38 Retired Persons Permit 2 Corporate Permit Exchange Permit Work Permits: - Quota Work permit 104 68 16 - General Work permit 174 116 23 - Exceptional Skills work permit - Exchange permit TOTAL 1 114 882 93

9 (only 1 found to be a marriage of convinience)
INSPECTORATE IMS Number of transgressors successfully charged 82 Value of admission of guild fines R No of Transgressors directly deported within 30 days 3 336 No of Transgressors deported to Lindela within 20 days 127 Undocumented foreigners detected 1 377 No of overstayers detected 216 No of Illegal Foreigners released (reasons for release: Valid TRP: 9, Asylum Seeker: 5, Order to leave 1, RSA Citizen: 1) 16 Number of Employers successfully charged 1 Number of cases of alleged fraudulent marriages investigated 9 (only 1 found to be a marriage of convinience) Number of operations conducted Named "Overall Friday Operations" and is planned on Provincial level. April Ermelo May 2013/05/17 - Hazyview and Mhala June Secunda Named "Castle Lager Rugby Tour" International Mbombela Staduim June 2013/06/15 4

STATISTICS: PORTS OF ENTRY
ARRIVALS AND DEPARTURES ARRIVALS TOTAL SA Foreign DEPARTURES TOTAL SA Foreign

STATISTICS : PORTS OF ENTRY
ARRIVALS AND DEPARTURES: REFUSALS REFUSALS (ARRIVALS) TOTAL SA Foreign 16 1 444 1 460 REFUSALS (DEPARTURES) TOTAL SA Foreign 48 5 53

FINES AND PENALTIES - ISSUED
STATISTICS: PORTS OF ENTRY FINES AND PENALTIES - ISSUED FINES AND PENALTIES TOTAL Number issued Value Admin Fine Sec 50(1)(a) 6 816 R2,806,500 Admin Fine Sec 50(1)(b) 1 641 R2,461,500 Admin Fine Sec 50(1)(c) 5 790 R8,373,00 Penalty to conveyor Sec 50(3) (Business) 9 R150,000 Penalty to conveyor Sec 50(3) (Private) 29 R220,000 After hour services: Notified during official hours 4 R1,200 After hour services: Not Notified during official hours R0

FINES AND PENALTIES - PAID
STATISTICS: PORTS OF ENTRY FINES AND PENALTIES - PAID FINES AND PENALTIES TOTAL Number collected Revenue Admin Fine Sec 50(1)(a) 1 384 R1,384,000 Admin Fine Sec 50(1)(b) 538 R807,000 Admin Fine Sec 50(1)(c) 248 R744,000 Penalty to conveyor Sec 50(3) (Business) 2 R20,000 Penalty to conveyor Sec 50(3) (Private) R10,000 After hour services: Notified during official hours 4 R1,200 After hour services: Not Notified during official hours 1 R400

DEPORTATIONS – STATISTICS
COMBINED TOTAL FOREIGNERS (MOZAMBIQUE & SWAZILAND) MONTH 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 JAN 3693 4414 4559 4553 7031 3228 2831 993 589 984 FEB 2864 4124 4231 2612 3422 2337 1340 720 317 461 MARCH 5596 5575 3864 3952 3305 2712 1560 485 1244 3296 APRIL 3515 5625 5431 4110 3205 205 1435 246 498 899 MAY 4775 5549 5449 4623 20918 2114 1281 217 1310 535 JUN 3316 5466 4147 2923 7683 2946 735 140 1565 2017 JUL 2699 3147 5613 3295 2880 1172 1383 175 885 AUG 2640 4822 5382 3604 912 155 418 SEPT 6022 2818 3905 2758 4339 1137 266 1225 OCT 3995 4143 4372 3138 5356 1511 306 1086 NOV 4473 4997 3702 4876 1118 664 320 954 DEC 6672 5434 5604 15631 8298 8749 1402 185 1994 TOTAL 50260 56114 56259 54145 74025 28141 12631 4208 12085 8192

STATISTICS FOR MOBILE OFFICES
APRIL MAY JUNE TOTAL ID First applications 1 783 1438 344 3 565 ID Re-applications 185 176 120 481 LRB – above 15 years 19 71 38 128 Births: 0 – 30 days 82 111 84 277 Births: 31 days to 15 years 171 117 83 371 Certificates 34 79 3 116 Amendments 2 5 Rectifications Passports 13 25 43 ID’s handed out 2 112 373 749 3 234 Revenue R30 375 R35 040 R19 680 R85 095

Achievements Issue Achievements What has improved Appointment of staff
A total number of 87 officials were appointed in this reporting period. Delegation of functions for appointments up to level 8 to Provinces Turn-around time has improved Logis The province has been issuing their own order numbers for BI-488’s and accommodation. Payments are also now done in province 165 Orders were raised 127 Invoices were received from service provider 124 Invoices were paid within 30 days (97%) Improvement of turn-around times on orders and payments.

CHALLENGES Infrastructure:
It is very difficult to secure accommodation in the rural area. Landlords in these areas do not have the funding to upgrade the accommodation according to the specifications. Long processes by the Department of Public Works to secure accommodation Late Registration of Birth: Applicants do not show up for interviews Applicants do not have all the necessary documents, parents are not always available Illegal Foreigners: - The influx of illegal foreigners through the porous borders Thusong Centres: - Opening of Thusong Centres without the involvement of Home Affairs. Offices are not according to our specifications, human capacity is not available as well as equipment.

RE A LEBOGA SIYABONGA THANK YOU

PRESENTED BY Mr RSS Zitha

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