1. New Member Orientation1 California Association for Health Services at Home May 8, 2008

2. New Member Orientation2 Purpose Provide you with an overview of CAHSAH Provide you with an overview of CAHSAH Discuss how you can get the most out of your membership Discuss how you can get the most out of your membership Address any questions you may have Address any questions you may have

3. New Member Orientation3 What is CAHSAH? Trade association of home care providers Trade association of home care providers Established in 1966 Established in 1966 Leading the future of home care: Advocacy, Education, Information Leading the future of home care: Advocacy, Education, Information

4. New Member Orientation4 Guiding Core Purpose To promote quality home care and enhance the effectiveness of its members. To promote quality home care and enhance the effectiveness of its members.

5. New Member Orientation5 Core Values Members: CAHSAH provides leadership in home care to its members and superb and accessible resources and information Members: CAHSAH provides leadership in home care to its members and superb and accessible resources and information Employees: CAHSAH provides purposeful work, fair wages, and sound practices for its employees Employees: CAHSAH provides purposeful work, fair wages, and sound practices for its employees Legislators: CAHSAH is the voice of home care and provides education about home care to our legislators and proactively advocates for home care issues Legislators: CAHSAH is the voice of home care and provides education about home care to our legislators and proactively advocates for home care issues

6. New Member Orientation6 Core Values, cont. Community: CAHSAH provides quality standards, guides ethical conduct, and promotes best practices for home care providers Community: CAHSAH provides quality standards, guides ethical conduct, and promotes best practices for home care providers Partners: CAHSAH collaborates with, provides leadership to, and is synergistic with, its partners Partners: CAHSAH collaborates with, provides leadership to, and is synergistic with, its partners Contributors: CAHSAH is a good steward and accountable for contributor resources Contributors: CAHSAH is a good steward and accountable for contributor resources

7. New Member Orientation7 Core Values, cont. Peers: CAHSAH provides leadership to its peer organizations Peers: CAHSAH provides leadership to its peer organizations

8. New Member Orientation8 Vision Vision CAHSAH will successfully advocate for home care as an essential component of the health care delivery system CAHSAH will successfully advocate for home care as an essential component of the health care delivery system

9. New Member Orientation9 Mission CAHSAH is dedicated to being the preeminent source of advocacy, education and information reflecting the full diversity of the home care industry CAHSAH is dedicated to being the preeminent source of advocacy, education and information reflecting the full diversity of the home care industry

10. New Member Orientation10 5 Major Goals Grow the membership Grow the membership Increase use of technology to enhance advocacy, education and information Increase use of technology to enhance advocacy, education and information Achieve maximum outcomes for advocacy Achieve maximum outcomes for advocacy Address key workforce issues Address key workforce issues Continue to enhance and develop education programs Continue to enhance and develop education programs

11. New Member Orientation11 Key Components Board of Directors Board of Directors Sections Sections Committees Committees Staff Staff Programs Programs

12. New Member Orientation12 Board of Directors Governing body of the association Governing body of the association 15 members elected to 3 year terms; 3 appointed At Large for one year terms 15 members elected to 3 year terms; 3 appointed At Large for one year terms Establish strategic plan, determine policy, monitor progress Establish strategic plan, determine policy, monitor progress

13. New Member Orientation13 Sections Represent every sector of home care Represent every sector of home care Focus on section-specific issues Focus on section-specific issues Analogy: “Tent within the big tent” Analogy: “Tent within the big tent”

14. New Member Orientation14 Sections Medicare Certified 170 Medicare Certified 170 Home Care Aide 106 Home Care Aide 106 Licensed 43 Licensed 43 Hospice 13 Hospice 13

15. New Member Orientation15 Sections, cont. Home Infusion Pharmacy 5 Home Infusion Pharmacy 5 Home Medical Equipment 3 Home Medical Equipment 3 Interdisciplinary Professional Services 2 Interdisciplinary Professional Services 2 Total provider member organizations=342 Total provider member organizations=342

16. New Member Orientation16 Committees Opportunity for involvement Opportunity for involvement They help the association achieve its goals and objectives. They help the association achieve its goals and objectives. They identify potential leaders. They identify potential leaders. They serve as a way to segment and serve the interests of subgroups of members. They serve as a way to segment and serve the interests of subgroups of members.

17. New Member Orientation17 The Committees Standing Standing –Executive –Nominating –Finance –Membership Special Special –Education and Conference Planning –Policy, Advocacy and Public Affairs –Medi-Cal

18. New Member Orientation18 Committees, cont. CAHSAH NGS CAHSAH NGS Section Steering Committees (Medicare, Licensed/Home Care Aide, Hospice, etc.) Section Steering Committees (Medicare, Licensed/Home Care Aide, Hospice, etc.)

19. New Member Orientation19 Programs Membership Membership Policy, Advocacy and Public Affairs Policy, Advocacy and Public Affairs Communications Communications Education Education Operations Operations

20. New Member Orientation20 Membership Recruitment Recruitment Retention Retention Member Benefits Member Benefits Exhibit Show Exhibit Show Sponsorships Sponsorships

21. New Member Orientation21 Policy, Advocacy and Public Affairs State and federal priorities State and federal priorities Professional representation Professional representation Grassroots political network Grassroots political network CAHSAH-PAC CAHSAH-PAC Medi-Cal Legal Defense Fund Medi-Cal Legal Defense Fund

22. New Member Orientation22 Communications Bulletin Bulletin Weekly News Update (WNU) Weekly News Update (WNU) Website Website List Serve List Serve 1-866-4-CAHSAH 1-866-4-CAHSAH

23. New Member Orientation23 Education Workshops and telephone seminars Workshops and telephone seminars Annual conference Annual conference Certificate programs Certificate programs Educational resources Educational resources HCIN-videostreaming HCIN-videostreaming

24. New Member Orientation24 Operations Finance Finance Governance Governance Human resources Human resources Information systems Information systems

25. New Member Orientation25 Staff Hours of operation: 8:00 am to 5:00 pm. Hours of operation: 8:00 am to 5:00 pm. CAHSAH Staff direct phone lines or email (jhafkenschiel@cahsah.org) CAHSAH Staff direct phone lines or email (jhafkenschiel@cahsah.org) Problems or questions: Problems or questions: –Policy-Joe Hafkenschiel –Administrative-Michele Lander

26. New Member Orientation26 Staff Organization Chart BOARD OF DIRECTORS President Joe Hafkenschiel Controller Kristine Fitzpatrick Director of Education Soua Vang Director of Policy, Advocacy & Public Affairs Carrie Fletcher Education Specialist Richard Starks Education Coordinator Tess Simas Education Assistant Kairsee Tacher Comm. Specialist Merrill Rust Legislative Specialist Mary Adorno Director of MIS Ryan Moore L:\staff\2004 org chart.ppt Revised April 29, 2008 Director of Membership/Finance Sandra Bertoux Administrative Assistant Vicki King Membership Coordinator Patricia Martinez Supervisor, Membership/Operations Michele Lander

27. New Member Orientation27 An Estimate of the Value of CAHSAH Membership Compiled by the Membership Committee Based on a Nonmember Obtaining Similar Benefits FOCUS AREASASSUMPTIONSCOSTS Advocacy: Bill trackingComputer software for bill tracking$ 2,200 Individual bill research 48 hrs. per year @ staff salary & benefits of $25.00/hr. $ 1,200 Liaison with DHS/CMS/FI/ Labor Department – 52 hrs. per year @ staff salary & benefits $25.00/hr. $ 1,300 Lobbyist $2,000/mo. $24,000 Educational Programs4 workshops/year x 2 attendees @ $209 per workshop$ 1,672 Annual conference x 2 attendees @ $490 per attendee$ 980 6 Teleconferences @ $100$ 600 Information ResourcePublication subscriptions – 2 @ $400 each$ 800 Consultants - 10 hrs /year @ $200/hr.$ 2,000

28. New Member Orientation28 An Estimate of the Value of CAHSAH Membership Compiled by the Membership Committee Based on a Nonmember Obtaining Similar Benefits FOCUS AREASASSUMPTIONSCOSTS Group Purchasing Programs10% discount to member & royalty to CAHSAH allows association to keep dues at current rates NetworkingIncreased Medicare Home Care referrals @ 6 per year @ $3,496 per episode $20,976 Increased Private Duty Referrals (three cases of 12hrs/wk for 12 weeks - $20.00/hr) $ 8,640 Member collaboration/support/peer advice PRICELESS Your cost for advocates, representation, lobbyist, CMS-DHS consultants, education and networking$64,368

29. New Member Orientation29 CAHSAH Membership Take full advantage of all the benefits Take full advantage of all the benefits Get involved Get involved Thank you for being a member! Thank you for being a member!