1. eArmyU & Military Installation Voluntary Education Review (MIVER) Briefing for Army Library Institute 7 June 2001

2. 1 Army Lib. Inst. 7 Jun 01 Why eArmyU? Unprecedented competition for quality people America’s youth demand educational opportunities Significantly expands educational opportunities Anywhere, anytime Degree choice not limited by location Clearly demonstrates Army’s investment in people Develops technology savvy soldiers Assists in developing leaders Creates Army image as “high tech” educator Attracts and retains quality soldiers

3. 2 Army Lib. Inst. 7 Jun 01 A portal to bring Army Education to the soldier… Anytime Anyplace Anywhere Vision Create an Army image of a “high tech” educator. Mission Offer soldiers the opportunity to obtain higher education degrees and technical certificates by maximizing the use of technology-based online education programs. eArmyU Vision and Mission

4. 3 Army Lib. Inst. 7 Jun 01 “Learn while you serve” Access to the finest educational programs Anytime, anywhere World’s largest education portal Full financial support Enhance recruitment Increase retention Develop educated, technology-savvy soldiers Support Army transformation MISSIONVISION eArmyU will revolutionalize education….

5. 4 Army Lib. Inst. 7 Jun 01 …by providing unprecedented educational opportunities Wide breadth of educational programs An integrated and tailored portal A full range of student support services 100% financial support State of the art technology package eArmyU.com website

6. 5 Army Lib. Inst. 7 Jun 01 Associate Bachelor Master A diverse group of educational providers Programs of Study

7. 6 Army Lib. Inst. 7 Jun 01 A broad range of educational programs Meets the diverse needs of soldier-students Participating colleges and universities: – Members of Servicemembers Opportunity Colleges Army Degree (SOCAD) – Guaranteed transferability of credits amongst SOCAD schools 96 programs (Certificates, Associates, Bachelor’s, & Master’s) 16 states Number of institutions, programs to grow significantly over years

8. 7 Army Lib. Inst. 7 Jun 01 Integrated Tailored Easy to navigate Reduces complexity Provides one stop shop Enable 24X7 access Complements, but does not replace counselors The largest educational portal Distinguishing Features Serves as the “doorway” to a host of critical tools and services Virtual classrooms Course materials Discussion groups Virtual library Encyclopedia Assessment tools Tutoring Advising Administrative support

9. 8 Army Lib. Inst. 7 Jun 01 eArmyU Portal Login Screen

10. 9 Army Lib. Inst. 7 Jun 01 eArmyU Library Resources Students have access to a variety of reference materials Digital Libraries:  GALILEO (University of Georgia)  Available to all eArmyU participants regardless of home institution  Offers more than 3,000 full-text journals, periodicals, databases, reference tools and a sampling of full-text books.  Databases include Academic Search Premier; Business Source Premier; Business Wire News; Computer Source; ERIC; Health Source; MEDLINE; Newspaper Source; Psychology & Behavioral Sciences, Religion & Philosophy, and Sociology Collections  Home institution library resources Physical Libraries : Agreements with Columbus State, Central Texas College, and Austin Peay State University

11. 10 02dod09.ppt/2001bos Army University Access Online

12. 11 Army Lib. Inst. 7 Jun 01 Funding policies Current DoD standardized tuition policy – – Fund 75% of tuition costs or up to $187.50 per semester hour, whichever is less – – $3,500.00 annual cap eArmyU 100% funding for tuition, books and course fees No cap or ceiling Proposed 2002* DoD standardized tuition fiscal policy – – Fund tuition costs up to $250 per semester hour – – $4,500 annual cap * Not likely before FY03

13. 12 Army Lib. Inst. 7 Jun 01 eArmyU Program Eligibility Requirements Regular Army Active Duty Enlisted and Active Guard Reserve Soldiers Physically Assigned to three Initial Installations High School Diploma or GED 3 - Year Service Remaining Requirement (SRR) Upon Enrollment in eArmyU (May Reenlist or Extend if Otherwise Qualified IAW AR 601-280) Not on Assignment Instructions Not Flagged for Disciplinary Reasons Be Counseled by an Army Education Counselor and Obtain Concurrence Have Commander’s Approval to Participate Sign eArmyU Participation Agreement Meet School Admission Criteria

14. 13 Army Lib. Inst. 7 Jun 01 eArmyU Program Requirements Successfully Complete a Minimum of 12 SH of eArmyU Courses Within Two Years of receiving Technology Package Agree to Incur Financial Obligation If Goals Are Not Met Must Complete 6 Semester Hours Annually for Two Years Soldier Assumes Full Ownership of Technology Package Upon Successful Completion of 12 Semester Hours of eArmyU Courses Soldier Responsible for Security of All Equipment Soldier Must Pay for Commercial Telephone Service Must Advise Army Education Center If Withdrawing From eArmyU Course Incurs eArmyU Contractual Services Obligating SRR and Time Conditions

15. 14 Army Lib. Inst. 7 Jun 01 Soldiers will have the tools they need to operate effectively and efficiently as students Laptop computer Printer Internet access Email account Technology support – On-site specialists – Call center/help desk – Computer training A state of the art technology package

16. 15 Army Lib. Inst. 7 Jun 01 Experienced at working together to deliver integrated solutions to customers Best-in-class providers eArmyU Prime Contractor………………………………………………..…...PricewaterhouseCoopers World’s largest professional services firm Educational Programs…………………………………………… Colleges and Universities Standards and Policies………………………..………...Council on Academic Management Leaders from the higher education community Learning Management Systems…………………………...…….Blackboard (Virtual Classroom) Saba (Course Management) PeopleSoft (Administration) Learning Support……………………………………. …......…..SMARTHINKING.com (Tutoring) The BK Group (Textbooks) UGA Galileo Library (Online Library) Brainbench/Question Mark/Edge Training (Skills Assessment) Infrastructure Support….......……………………………………………..…..Compaq (Laptop and Printer) Fiberlink (ISP) Precision Response Corporation (Help Desk) Intel Online Services (Managed Hosting) LESCO (Logistics, On-Site Support )

17. 16 Army Lib. Inst. 7 Jun 01 16 higher education institutions Award—Launch—Full Capability Expand to 8 more installations Add more institutions Eventually, program will be available Army-wide JAN 01 First students enroll JAN 02 Target 12,000- 15,000 students JUNE 01 Full Portal Capability Contract Award Initial installations: Forts Benning, Campbell, and Hood.

18. 17 Army Lib. Inst. 7 Jun 01 Possible Expansion Sites for eArmyU - FY02 Fort Carson Fort Drum Fort Bragg Fort Lewis Fort Wainwright Schofield Barracks Camp Casey, Korea Heidleberg, Germany

19. 18 Army Lib. Inst. 7 Jun 01 739 have reenlisted or extended to participate High demand mandates phased implementation Soldiers Expressing Interest Soldiers Counseled Student- Soldiers Matriculated Participation Agreements Signed 11700796951394072 FY01 Target of 8,000 soldiers As of 1 Jun 2001 eArmyU enrollment to date

20. 19 Army Lib. Inst. 7 Jun 01 eArmyU results to date have been extremely positive eArmyU has exceeded all expectations since launched on 16 January 2001  Met and exceeded three month student enrollment goal in one month  Received over 200 inquiries from educational institutions interested in joining the eArmyU network Preliminary data indicate nearly 15% of soldiers either extended or re-enlisted to satisfy three-year service obligation to enroll in eArmyU Approximately 67% are “new” students (i.e., have not previously enrolled in a college course or have not done so within the last 12 months)

21. 20 Army Lib. Inst. 7 Jun 01 Issues confronted in implementing eArmyU Connectivity Issues Unknown Cost of Tuition Unreasonable for Some Schools Secure Storage Space for Large Number of Computers and Printers Processing of Large Numbers of Soldiers Workload of Education Center Test Examiners Variety of Programs Offered

22. 21 Army Lib. Inst. 7 Jun 01 Performance will be intensely monitored Key indicators: Soldier-student satisfaction Growth in educational partners, courses, programs Expansion of student enrollment Soldier-student course completion rates Help desk responsiveness Achievement of scheduled milestones PwC’s professional fees are directly tied to performance in all key areas

23. 22 Army Lib. Inst. 7 Jun 01 Our commitments To the Soldiers To the Army To Our Partners To Education, Worldwide

24. 23 Army Lib. Inst. 7 Jun 01 Assessment/Evaluation Military Installation Voluntary Education Review (MIVER) Why MIVER? Department of Defense voluntary education programs constitute one of largest continuing education programs in the world. Annually over 1 million servicemembers enroll in postsecondary courses leading to certificates, associates, bachelor’s, master’s and doctorate degrees. Through an extensive network world-wide, postsecondary schools and institutions deliver classroom and online instruction to the military community. Ensuring high quality programs are offered is critical. Periodic third party review complements the traditional institutional accreditation review process.

25. 24 Army Lib. Inst. 7 Jun 01 Assessment/Evaluation Military Installation Voluntary Education Review (MIVER) Office of the Secretary of Defense sponsors and funds on-going third party reviews of Services’ postsecondary education programs. Two Purposes: –Assess the quality of selected on-post education programs –Assist to improve voluntary education programs through recommendations to institutions, installations, and the military Services. Focus: total postsecondary program operations on an installation or within a major Army Command; role of education center, base organization, and all institutions is equally considered. Proposed MIVERS –Korea - FY01 –Forts Eustis/Monroe/Story;Leavenworth; Aberdeen Proving Ground - FY02 –eArmyU (Consultation); US Army South (Miami, Honduras; Puerto Rico) - FY03

26. 25 Army Lib. Inst. 7 Jun 01 Assessment/Evaluation Military Installation Voluntary Education Review (MIVER) What is looked at during a site visit? Mission Statement Command Support Personnel Needs Assessment Education Program Planning Education Program Acquisition Program Administration Student Services Instructional Resources Physical Resources Financial Resources Student Assessment and Program Evaluation

27. 26 Army Lib. Inst. 7 Jun 01 Assessment/Evaluation Military Installation Voluntary Education Review (MIVER) Library Services are an important component of Instructional Resources. Post libraries serve as a valuable instructional resource for the voluntary education program. Librarians: –Work with installation/institutional professionals to provide reference space, periodicals, and specific research capabilities aligned with programs offered. –Guide students in their quest for knowledge through library research. Institutional libraries provide direct support for programs offered by parent institutions on an installation.

28. 27 Army Lib. Inst. 7 Jun 01 Assessment/Evaluation Military Installation Voluntary Education Review (MIVER) Examples of what MIVER looks at in area of Library Services: What library resources are available to students participating in the voluntary education program? Accessibility? Adequacy of facilities? Do support agreements exist between education center and library? What library technologies are used to provide students access to library resources beyond the local stacks? How are they used by students in the voluntary education program? Is library appropriately staffed and funded? If deficiencies exist, what initiatives are underway to correct them? What provisions has installation made in formal agreements with educational institutions regarding library resources?

29. Preparing Soldiers for a Transformed Army Your Questions?