1. Study Skills Seminar Capital Composite Squadron Civil Air Patrol Module 3 Communication Skills

2. Introduction & Overview l Communication is Important to Study Skills l Lesson Topics –Perception –Illusions –Attention –Social Perception –Verbal, Non-Verbal, Written Communication

3. Psychology of Perception l Perception vs. Sensation l Learning Senses –Visual, Aural, Tactile l Learning Modes are Individual l Experience Influences Perception l Organization & Structure

4. Perceptual Grouping

5. Closure

6. Reversable Images

7. Adaptation

8. Adaptation

9. Illusions

10. Attention l Internal Factors –Selectivity –Motivation –Past Experience l External Factors –Salience –Vividness

11. Social Perception l Attribution –Consensus –Consistency –Distinctiveness l Impression Formation –Lasting –Credible Authority –Primacy –Negative –Extreme

12. Failures in Social Perception l Fundamental Attribution Error l Actor-Observer Effect l Self Serving Bias l Stereotypes l Halo Effect

13. Applying Perception to Study Skills l Listening l Speaking l Non-Verbal Communication l Writing

14. Listening l Get Ready to Listen l Responsibility for Comprehension l Listening for Understanding l Controlling Your Emotions l Listening for Main Ideas l Mental Agility l Notes are Memory Jogs, not Transcripts

15. Speaking l Prepare the Subject l Analyze l Research l Support Ideas l Organization l Practice l Prepare Yourself l Focus l Relax l Take Your Time

16. Non-Verbal Communication l Appearance l Eye Contace l Movements and Gestures l Voice l Rate l Pitch

17. Written Communication l Used to Inform and/or Persuade l More formal than Spoken l Historical Change of Style l Reader Centered Writing l Consistant Structure –Hour Glass –Common Ground –Statements & Related Details

18. Module 3 Summary l Communication Skills –Feedback