1. www.hertsdirect.org Doing Business with Hertfordshire 8 th June 2007 Mark Housden Supplier Manager Hertfordshire County Council

2. www.hertsdirect.org Our procurement aims Supporting local business is important to us We want to reduce your transaction costs as well as our own We need to meet our targets for doing business electronically We need to utilise our electronic systems fully to benefit from the investment we have made in them

3. www.hertsdirect.org What we are doing Carrying out spend analysis – who, where, how much? Working with suppliers to streamline our internal processes Rolling out GPC Visa Purchasing Cards for low value purchasing Investing in state of the art e-procurement systems

4. www.hertsdirect.org What we are doing Promoting payment of suppliers by BACS, with an e-mailed remittance advice Aiming to pay promptly, and minimise disputed invoices Ceasing internal processing of paper invoices Improving our vendor database and providing improved contact for Suppliers

5. www.hertsdirect.org How you can work with us Supply BACS details and an e-mail address for the remittance, with your invoice Consolidate invoices where possible Use electronic means to do business with us Talk to us!

6. www.hertsdirect.org The cost of doing business Number of suppliers11,317* Number of invoices298, 673* Cost of processing paper invoice = £20 - £35 Cost of processing Purchasing Card transaction = £7 Cost of processing electronic purchase order = £5 - £12 *East of England Regional Centre of Excellence Spend Analysis

7. www.hertsdirect.org Where we spend

8. www.hertsdirect.org What we buy

9. www.hertsdirect.org Why do business with us? Low risk customer Dedicated contact points for suppliers We clearly specify our requirements in contracts and award to clear criteria National targets to meet for prompt payment of invoices according to agreed Payment Terms

10. www.hertsdirect.org Conclusion We want to work with you to develop mutually beneficial ordering and payment processes We will listen to any suggestions you have for improving our processes We want to continue to build on our recent successes in improving our procurement processes

11. www.hertsdirect.org thank you Any questions? mark.housden@hertscc.gov.uk