1. 1 TOUR PACKAGES

2. 2 Include 2 or more components –Air –Hotel –Transfers –Sightseeing –Meals Can be customized to fit the independent traveler Terms to Know –Add-On: airfare –Cancellation Insurance: recommended

3. 3 Why Book a Tour Package? Convenience for agents Expertise of reservationists World-wide Destinations Lower Cost Commission paid on most components

4. 4 Types of Tours Independent Escorted

5. 5 Travel Insurance Trip Cancellation Trip Interruption Travel Delay Baggage Delay/Loss Emergency Medical Expense Terrorist Clause Bankruptcy Agency Commission Protection CSA travel protection preferred supplier

6. 6 Insurance Waiver Form Use when a client declines insurance protection. –Protects you against future claims

7. 7 Tour Resource Pages Booking Tours –Identify yourself as an agent –Use the IATA/CLIA/IATAN/ARC # 33530556 and/or Pulaski office phone number 315-298-3355 to ensure commission –When possible give your full name and home contact phone #. –Put the reservation on a courtesy hold when possible. –Make sure all information given is correct. –Check the fax or e-mail confirmation to make sure all information is correct, sent by the Pulaski office. –Make sure if money is to be paid by check you allow 2 weeks to be sent to the Pulaski office, deposited and sent to the vendor. –If credit card is to be used, you call number in to vendor. –Send in a Booking Form.

8. 8 Helpful Hints Email us for username and password for VAX vacation access. This will give you access to various suppliers Sign up for www.PleasantAgent.com Feel free to call various tour companies and ask if they have packages that would meet you clients needs Some companies will custom build tour packages for your clients Be sure you are working with a company that works with travel agents to ensure you will receive commission for your work Get as much information as possible from your client to help you narrow down your search Use the internet to search for packages that would best suit your clients and then call that company directly for pricing