1. Developed and presented by: Marion Grobb Finkelstein Communication Catalyst MARIONSPEAKS – Training & Consulting Marion@MarionSpeaks.com www.MarionSpeaks.comwww.MarionSpeaks.com 289-969-7691 The POWER of body language: Use it to your advantage! www.MarionSpeaks.com

2. 2 Rules of Engagement Be present Take notes Q/A Action items

3. My gift to you … Biz card in bag...  “Life’s a Gamble” e-Chapter BOR special deals SILENT AUCTION!  Ends @ 1:30pm www.MarionSpeaks.com

4. 4 Innovative ways to connect...

5. RATE YOURSELF: How comfortable are you raising your hand? 1 -- absolutely UNcomfortable 10 -- absolutely COMFORTABLE www.MarionSpeaks.com

6. Let’s try that again... RATE YOURSELF: How comfortable are you raising your hand? 1 -- absolutely UNcomfortable 10 -- absolutely COMFORTABLE www.MarionSpeaks.com TurningTechnologies.ca

7. Why read body language? 7

8. (Before) RATE your ability to read body language... 1 – lowest 10 – highest www.MarionSpeaks.com

9. 9 ???% QUESTION: How Do You Connect With Others?

10. 10 7 – 10% 20 – 38% 55 – 80% ANSWER: How Do You Connect With Others?

11. 11 Mirroring and Matching

12. EXERCISE: write your name www.MarionSpeaks.com

13. Mirroring and Matching 13 SOURCE: Scientific American Felicity Muth, Why do dogs yawn when they see sleepy humans?Why do dogs yawn when they see sleepy humans? May 28, 2013)

14. 14 TIP: Never speak faster than your client

15. 15 Four Key Cs to unlocking body language

16. CONTEXT: Degree of familiarity affects body language... www.MarionSpeaks.com

17. 17 Closer Touch Longer More eye contact Caution: cultural differences Asian: can cover a gamut of emotions CULTURE: Smile... It’s universal

18. Source: Amy Cuddy & Dana Carnie, Harvard University www.MarionSpeaks.com Happy

19. 19 CALIBRATION:

20. 20 CLUSTERS: Interested

21. 21 Strategy

22. QUESTION: “Picking imaginary lint” is associated with …  A) Boredom / lack of interest  B) Lying / not believing  C) Disapproval / critical evaluation  D) Dandruff 22

23. 23 Disapproval / critical evaluation

24. 24 Strategy:

25. QUESTION: “Fidgeting” is associated with …  A) Nervousness  B) Disinterest  C) No confidence  D) Too much to do 25

26. 26 Disinterest

27. 27 Strategy:

28. QUESTION: “Protruding thumbs” is associated with …  A) Hitchhiking  B) Inferiority  C) Shyness  D) Superior attitude 28

29. 29 Superior attitude

30. 30 Strategy:

31. QUESTION: “Ear pull” is associated with …  A) Nervousness  B) Lying / not telling the full truth  C) Carol Burnett  D) Flirting / being physically attracted 31

32. 32 Not telling truth / not believing you

33. 33 Strategy:

34. QUESTION: “Clenched teeth” is associated with …  A) Anger  B) Nervousness  C) Worry  D) None of the above 34

35. 35 Angry, frustrated, tense

36. 36 Strategy:

37. 37 RECAP: 4 Cs to unlocking body language

38. 38 REMINDER: You can’t read people’s minds … just their actions

39. BONUS: Power poses Source: Amy Cuddy, Harvard University www.MarionSpeaks.com

40. BONUS: Power poses... NOT Source: Amy Cuddy, Harvard University www.MarionSpeaks.com

41. BONUS: Power poses Source: Amy Cuddy, Harvard University FREEZE!!!! www.MarionSpeaks.com

42. BONUS: Power poses Source: Amy Cuddy, Harvard University www.MarionSpeaks.com

43. BONUS: Power poses Source: Amy Cuddy, Harvard University www.MarionSpeaks.com

44. BONUS: Power poses Source: Amy Cuddy, Harvard University www.MarionSpeaks.com

45. BONUS: Power poses Source: Amy Cuddy & Dana Carnie, Harvard University www.MarionSpeaks.com Happy LEADERS: High testosterone + Low cortisol HYPOTHESIS: High testosterone + Low cortisol

46. BONUS: Power poses – TAKE-AWAYS Source: Amy Cuddy & Dana Carnie, Harvard University Prepare in advance  Just 2 min. power poses Expand comfortably  Avoid dominating  Avoid complimenting RESULT:  Higher testosterone (confidence)  Lower cortisol (stress) www.MarionSpeaks.com

47. 47 www.MarionSpeaks.com Learning a new skill is a gamble “You are in a better position to take a gamble because you know that you have the skills to make informed choices...” SOURCE: Marion Grobb Finkelstein, “Life is a Gamble” chapter The Power of the Platform: Speakers on Success Pg. 164

48. (After) RATE your ability to read body language... 1 – lowest 10 – highest www.MarionSpeaks.com

49. QUESTION: what’s the probability of you USING what you learned here today? 1 – lowest 10 – highest www.MarionSpeaks.com

50. 50 Alzheimer's & body language

51. 51 www.MarionSpeaks.com Your ACTION item What are YOU moving to action?

52. My gift to you … Biz card in bag...  “Life’s a Gamble” e-Chapter BOR special deals SILENT AUCTION!  Ends @ 1:30pm www.MarionSpeaks.com

53. 53 www.MarionSpeaks.com Your gift to me … your feedback

54. Let’s stay connected 54

55. 55 FINAL THOUGHTS: Let me hear your body talk!

56. 56