1. Teri McKenzie Student Assistance Program Liaison October 27, 2011 Free and Confidential Student Counseling Service (800) 878-5470 In Partnership with

2. Free and Confidential Student Counseling Service (800) 878-5470 What is a Student Counseling Program? Why Invest in a Student Counseling Program? What does the Program Offer? What is the Cost to the Institution? How is the Program Promoted? How has the Program been Received? Questions and Answers

3. What is the BCCares Student Counseling Program? Free and Confidential Student Counseling Service (800) 878-5470 The college’s solution for providing confidential counseling and referral Service for students that have personal issues which could affect their academic performance, their personal lives or their well-being in general.

4. Why Invest in a Student Counseling Program? Free and Confidential Student Counseling Service (800) 878-5470 Help students cope with stressors that could inhibit a meaningful academic experience. Reduce potential for dropping out, thus maintaining student retention. Improved morale. Decrease potential for violence through early intervention.

5. Why Invest in a Student Counseling Program? Free and Confidential Student Counseling Service (800) 878-5470 Provides a vehicle for faculty to refer troubled students. Provides prevention and intervention services for at-risk students. Contributes to maintenance of a safe college environment.

6. What Does the Program Offer? Free and Confidential Student Counseling Service (800) 878-5470 Twenty-four (24) hour telephone access Call: 800-878-5470 Email: baycare.org/sap Telephone triage for emergency situations Assessments (initial phone call) Referrals Short-term counseling services-up to three (3) sessions per student per year

7. What Does the Program Offer? Free and Confidential Student Counseling Service (800) 878-5470 referral network Comprehensive referral network of licensed mental health counselors. Referral Referral to community resources. Or Or to student’s insurance/benefits provider for ongoing treatment, if appropriate.

8. What Does the Program Offer? Free and Confidential Student Counseling Service (800) 878-5470 Faculty and Staff Training on: Indicators of the at-risk student Appropriate referral of students with performance and/or behavioral issues Educational workshops as requested by the college (faculty or staff)

9. What Does the Program Offer? Free and Confidential Student Counseling Service (800) 878-5470 Student Orientation and Education on: BCCares and its services Supportive services for Military Veterans Critical Incident Stress Debriefing: Follow-up after stressful disturbing incidents

10. What Does the Program Offer? Free and Confidential Student Counseling Service (800) 878-5470 Consultation with campus leadership on: Quarterly report on categories of assistance Quarterly utilization report on number of students assisted Analysis for educational workshops

11. Free and Confidential Student Counseling Service (800) 878-5470 Paid from Student Activity Fees Cost based on FTE headcount Counseling Services assessable to all enrolled students Services offered through an annual renewable contracted.

12. Free and Confidential Student Counseling Service (800) 878-5470 College President’s verbal endorsement Quarterly emails to BCC students, faculty & staff Newly hired employees provided brochure Banner on homepage of college’s website Posters/Flyers/Brochures On back of Student ID Cards Referral Cards Banners at each campus Wrist bracelets Angel (online course room)

13. Free and Confidential Student Counseling Service (800) 878-5470 myBCC Portal Student Handbook/Catalog (2011-2012) Faculty & Staff Quarterly Training Incorporated in Instructor Syllabus SGA meetings SGA campus activities DVDs produced on Workshops by WBCC-TV Angel WIMBA Recorded Presentation

14. Free and Confidential Student Counseling Service (800) 878-5470 Faculty and Staff have embraced the role of referring students Student emails and phone calls reinforce the availability of the off-campus (face-to-face) counseling services Quarterly utilization reports reflect a steady increase of student use Response and support from BayCare Behavioral Health staff is impeccable and very much appreciated

15. Free and Confidential Student Counseling Service (800) 878-5470 In Partnership with

16. Teri McKenzie Student Assistance Program Liaison October 27, 2011 mckenziet@brevardcc.edu www.brevardcc.edu/BCCares Free and Confidential Student Counseling Service (800) 878-5470 In Partnership with Disclaimer: This PowerPoint presentation is proprietary information. All information is copyrighted. Permission to use any or all parts of this presentation must be requested from Brevard Community College and BayCare Behavioral Health.