1. FastFacts Feature Presentation June 16, 2011 We are using audio during this session, so please dial in to our conference line… Phone number: 888-651-5908 Participant code: 182500 © 2011 The Johns Hopkins University. All rights reserved.

2. Todays Topic Well be taking a look at… Recruiting, Hiring and Employing People with Disabilities

3. Todays Presenter Peggy Hayeslip Director, ADA Compliance and Disability Services

4. Session Segments Presentation – Peggy will define disability, describe the Americans with Disabilities Act and provide a framework for inclusion of persons with disabilities in employment. – During Peggys presentation, your phone will be muted. Q&A – After the presentation, well hold a Q&A session. – Well open up the phone lines, and youll be able to ask questions. – Peggy will answer as many of your questions as time allows.

5. Contact Us If you would like to submit a question during the presentation or if youre having technical difficulties, you can email us at: fastfacts@jhu.edu fastfacts@jhu.edu You can also send us an instant message! – GoogleTalk – HopkinsFastFacts@gmail.comHopkinsFastFacts@gmail.com – AOL Instant Messenger – HopkinsFastFacts – MSN – FastFacts@jhu.edu

6. Survey – At the end of this FastFacts session, well ask you to complete a short survey. – Your honest comments will help us to enhance and improve future FastFacts sessions.

7. Recruiting, Hiring and Employing People with Disabilities © 2011 Johns Hopkins University. All rights reserved.

8. Objectives Define disability. Demonstrate knowledge of disability laws and how they apply to employment. Interview an individual with a disability effectively, fairly and legally. Summarize the process for disclosure, evaluation, and response to employee requests for accommodations. Identify where to locate information resources. © 2011 Johns Hopkins University. All rights reserved.

9. Setting The Stage © 2011 Johns Hopkins University. All rights reserved.

10. Chat Box Write down the first word that comes to mind when you hear the word disability. © 2011 Johns Hopkins University. All rights reserved.

11. By Definition Disability: – Physical or mental impairment that substantially limits one or more of major life activities. Major life activities include, but are not limited to: © 2011 Johns Hopkins University. All rights reserved. Caring for oneself Performing manual tasks Seeing Hearing Eating Walking Standing Bending Lifting Speaking Breathing Learning Reading Concentrating Thinking Communicating

12. Poll Out of the 308 million people in the US, how many have a disability? A.32 million B.54 million C.73 million D.101 million © 2011 Johns Hopkins University. All rights reserved.

13. 54 Million Americans with a Disability By age 8 million children 5 to 17 have disabilities. 28 million people 18 to 64 have disabilities. 18 million adults 65 and older have disabilities. © 2011 Johns Hopkins University. All rights reserved.

14. What Do You Think? Of the working population of Americans with a disability, how many reported difficulty finding a job or remaining employed because of a health condition? © 2011 Johns Hopkins University. All rights reserved.

15. What Do You Think? Of the working population of Americans with a disability, how many reported difficulty finding a job or remaining employed because of a health condition? 13.3 million © 2011 Johns Hopkins University. All rights reserved.

16. Education Percentage of people 25 and older with a disability who had a bachelor's degree or higher. 13% – This compares with 31 percent for those with no disability. © 2011 Johns Hopkins University. All rights reserved.

17. Examine the next slide and see if you can determine what these people have in common. What do they have in common? © 2011 Johns Hopkins University. All rights reserved.

18. Sylvester Stallone Walt Disney Howard Hughes Albert Einstein Agatha Christie Marlee Matlin Marilyn Monroe Stevie Wonder Bret Michaels Rosemary Clooney Stephen Hawking

19. Chat Box What do you think they have in common? © 2011 Johns Hopkins University. All rights reserved.

20. ADD Dyslexia OCD Learning Disabilities Dyslexia Deaf Speech Impediment Visual Impairment Diabetes Bipolar ALS

21. Section 504 of the 1973 Rehabilitation Act and 1990 Americans with Disabilities Act No otherwise qualified individual with a disability shall, solely by reason of his/her disability, be excluded from the participation in, be denied the benefits of, or be subjected to the discrimination under any program or activity of a public entity. © 2011 Johns Hopkins University. All rights reserved.

22. The Americans with Disabilities Act (ADA) Requires employers to offer reasonable accommodation to employees or applicants with a disability who are otherwise qualified for the job they hold or seek. © 2011 Johns Hopkins University. All rights reserved.

24. Job Description Classified Title: HR Assistant Working Title: HR/Employment Assistant Level : 2 Status: Full Time Hours Worked: 8:30 - 5:00 Work Week: Monday-Friday Personnel Area: Bloomberg School of Public Health Org Unit: Employment Location: East Baltimore Approximate Starting Salary: $13.03-$17.91 Per Hour © 2011 Johns Hopkins University. All rights reserved.

25. Job Description (Cont.) Provide employment process support and work as a member of a team with other HR/Employment Assistants and Sr. Employment Specialists in the HR divisional office. Provides quality customer service to hiring managers in client departments at the Bloomberg School of Public Health and School of Nursing, and to job applicants and new staff. Performs first day processing for newly hired employees, to include completing I-9, federal and state tax forms, providing information about orientations, completing any other required forms, and providing information and guidance as needed. Obtains and processes required employment paperwork and documentation for new employees. Performs reference checks, background and credit checks, education verifications, and OIG checks. Assists with preparation of posting of positions on the JHU website, external websites and other forms of advertisements. Responsible for posting bargaining unit positions and Labor Condition Applications as required at locations throughout the School and the East Baltimore campus. Designs, updates, and maintains the divisional HR bulletin board located in the SPH building. Answers phones and handles routine questions for employees and potential employees. Contributes to a service oriented atmosphere and assists in other functional areas when needed or requested. © 2011 Johns Hopkins University. All rights reserved.

26. Nonessential Job Functions Provide employment process support and work as a member of a team with other HR/Employment Assistants and Sr. Employment Specialists in the HR divisional office. Provides quality customer service to hiring managers in client departments at the Bloomberg School of Public Health and School of Nursing, and to job applicants and new staff. Performs first day processing for newly hired employees, to include completing I-9, federal and state tax forms, providing information about orientations, completing any other required forms, and providing information and guidance as needed. Obtains and processes required employment paperwork and documentation for new employees. Performs reference checks, background and credit checks, education verifications, and OIG checks. Assists with preparation of posting of positions on the JHU website, external websites and other forms of advertisements. Responsible for posting bargaining unit positions and Labor Condition Applications as required at locations throughout the School and the East Baltimore campus. Designs, updates, and maintains the divisional HR bulletin board located in the SPH building. Answers phones and handles routine questions for employees and potential employees. Contributes to a service oriented atmosphere and assists in other functional areas when needed or requested. © 2011 Johns Hopkins University. All rights reserved.

27. Interview Guidelines Questions to Ask Ask job-related questions about essential functions of the job; Ask how the applicant will perform specific job functions; – Ask this only if you ask it of everyone applying regardless of disability. – If applicant has a visible or known disability, you can ask this question without asking it of everyone else. © 2011 Johns Hopkins University. All rights reserved.

28. Interview Guidelines Questions to Ask (Cont…) Ask the applicant to demonstrate or describe how with or without reasonable accommodation, the applicant will perform the job- related functions. – Ask this only if the applicant has a visible or known disability. Ask whether the applicant can meet specific requirements of the job such as work hours, leave policies and special attendance requirements. © 2011 Johns Hopkins University. All rights reserved.

29. Tips for Communicating 1.Maintain eye contact. 2.Engage in natural conversation. 3.Talk directly to the person. 4.When talking with a person who is in a wheelchair or using crutches, never lean on or touch assistive devices. 5.When talking with a person who has visual impairment, describe things specifically. © 2011 Johns Hopkins University. All rights reserved.

30. Tips for Communicating (Cont…) 6.Be especially patient when talking with individuals with speech impairments. 7.Do not ask a person when or how they became disabled. 8.If you dont understand what a person is saying, ask them to repeat it. 9.If you make a mistake, apologize for your error and return to being natural. © 2011 Johns Hopkins University. All rights reserved.

31. Accommodation for the Workplace Reasonable workplace accommodation – any modification or adjustment to a jobs customary tasks or responsibilities that enables qualified staff with a disability to perform essential job functions without undue hardship. © 2011 Johns Hopkins University. All rights reserved.

32. Accommodation for the Workplace Individual space/office Separation from distractions Use of white noise Modification of job requirements Written instructions and deadlines Flexible hours Single-task assignments or tasks in smaller steps Assistance with organization and time management Note takers or interpreters Assistive technologies Extra time to complete projects Leave beyond Family Medical Leave (FML) © 2011 Johns Hopkins University. All rights reserved.

33. JHU Initiatives Approximately 2% of current JHU employees have disabilities = 500 people Recruitment efforts at job fairs Wide variety of assistive technologies at use Work place design evaluations Improved access in and around buildings – Path of travel – Bathroom upgrades – Access to commonly used facilities © 2011 Johns Hopkins University. All rights reserved.

34. JHU Disability Determination and Accommodation Process for Employees Disclosure – Usually to supervisor/manager/HR/OH/FASAP Referral – Team Interactive Process – Disability Services/OH Review of Records/Information – Disability Services/OH Job Analysis – OH/Health and Safety Accommodation Consideration – Supervisor/Faculty Acceptance/Alternative Accommodations – Supervisor/Faculty © 2011 Johns Hopkins University. All rights reserved.

35. Resources Job Accommodation Network (JAN) http://www.jan.wvu.edu/ http://www.jan.wvu.edu/ Department of Labor http://www.dol.gov/dol/topic/disability/index.htm http://www.dol.gov/dol/topic/disability/index.htm Department of Justice (ADA) http://www.ada.gov/stdspdf.htm http://www.ada.gov/stdspdf.htm JHU Disability Support Services www.jhu.edu/disabilitywww.jhu.edu/disability © 2011 Johns Hopkins University. All rights reserved.

36. Contact Information Peggy Hayeslip Director, ADA Compliance and Disability Services Johns Hopkins University Office of Institutional Equity 130 Garland Hall Phone: 410.516.8949 TTY: 410.516.6225 Email: phayeslip@jhu.eduphayeslip@jhu.edu © 2011 Johns Hopkins University. All rights reserved.

37. Were going to open the phone lines now! There will be a slight pause, and then a recorded voice will provide instructions on how to ask questions over this conference call line. Well be answering questions in the order that we receive them. Well also be answering the questions that were emailed to us during the presentation. If theres a question that we cant answer, well do some research after this session, and then email the answer to all participants. Q&A

38. Thank You! Thank you for participating! We would love to hear from you. – Are there certain topics that you would like us to cover in future FastFacts sessions? – Would you like to be a FastFacts presenter? – Please email us at: fastfacts@jhu.edu

39. Survey Before we close, please take the time to complete a short survey. Your feedback will help us as we plan future FastFacts sessions. Click this link to access the survey… http://connect.johnshopkins.edu/fastfactssurvey/ http://connect.johnshopkins.edu/fastfactssurvey/ Thanks again!