1.  Leslie J. Pedigo Assistant Director of Leadership Education University of Kentucky T’Corey Wright Campus Life Ambassador University of North Texas

2.  What is UNT like?  What are Campus Life Ambassadors (CLAs)?  How do we get our CLAs?  What do they do?  How do they use OrgSync?  Where are we going with the CLA program?

3.  Public research University in Denton, TX hosting 36,000 undergraduate and graduate students  OrgSync is managed by Student Activities o 350 + student organizations o Campus-wide events and traditions o Non-traditional and commuter students o Campus Life Ambassador program  Student Activities consists of one director, 3 coordinators, and 2 graduate assistants  Bought OrgSync in 2009  Conducted a “re-launch” in Fall 2012 with addition of organization orientations, and the CLA program in its 2 nd year

4.  Purpose: o Engage student leaders in the mission of the Student Activities Center o CLAs support front desk operations and departmental events o Represent Student Activities in presentations and marketing efforts o Assist student organizations with registration and event planning o Advise students on opportunities for involvement on campus  Half Student Assistant/Half Campus Life Ambassador

5.  Purpose: Help students decide if this is a good fit for them, and to provide students with an opportunity to ask questions of a current CLA and supervisor.  Information included: o Skills needed o Tasks they might be working on o Benefits of being a CLA o Application process

6.  Applied through 2 formats: o Student Employee application o OrgSync application  Required materials: o Letter of Recommendation o Essay Questions o Resume o Anticipated Class Schedule  In-person interview

9. Student Assistant Role  Office protocol and procedures  Office Technology  How to handle an aggressive visitor  Forms  Organization Registration Process CLA Role  Ambassador Expectations  Involvement Advising Process and Practice  OrgSync Tutorial  Purpose of Campus Involvement

10.  Purpose: CLA helps find organizations that meets students’ interests, hobbies, talents, and time interests  Process: o Student Activities promotes involvement advising o CLAs contact interested students, set up appointment, and send Involvement Menu o Prior to advising session, student fills out pre-assessment o Session is held in a private office in the Student Activities Center o Student leaves with three organizations/campus programs and events they are interested in getting involved in o Fills out post-assessment o CLA follows up with student 2 weeks after session to see if they have any additional questions or need any help getting involved

16.  Purpose: one-on-one meeting with an officer of the new student organization to get more of an understanding about the organization and it’s plans  Also inform new org about resources offered in Student Activities o Bank Accounts o Event Bulletins on OS o Event Funding (with SGA) o Officer Transition o Printing o Sponsorships

18.  The CLA’s also present on a number of topics for students, faculty, and staff o How to Get Involved o Campus Wide Events and Traditions o Non-Traditional and Commuter Student Services o Officer Transition o Event Planning o Student Activities as a whole  The CLA’s, with supervisor approval, are responsible for creating new presentations as they come to save and present in the future

19.  Required orientation with the purpose of student organization officers learning functions of running their organization, contact information for assistance, benefits of registration, and a short 20 minute OrgSync tutorial.  OrgSync tutorial included: o How to register o Communication features o People function (how to make someone an administrator) o Important Forms o Events (how to request on community calendar) o Personal Settings (enabling/disabling SMS and email features)  Also included is upcoming events and resources, where we promote OrgSync tutorials

20.  OrgSync How-To Videos: o Starting this Summer, the CLAs will begin making videos to explain the most common organizational uses of OS o Goal is to have an ongoing video series to help students with any problems or uncertainty that they have with OS  Tutorials: o Departments and student organizations and other groups can request to have a CLA come and do a thorough tutorial of features of OrgSync  Office Use of OrgSync o CLAs have a portal where they can input files/forms, communicate, and keep track of room reservations, organization events

21.  Learning Outcomes: o Students who participate in the Campus Life Ambassador Program will be able to correctly articulate campus policy related to student organizations as measured by 80% accuracy rate on a post-training questionnaire. o Students who participate in the Campus Life Ambassador program will be able to list and give a basic description of at least 3 campus resources for student organizations, as measured on a post-training questionnaire.  Performance Evaluation: o Mid-Semester and End of Year

23.  CLAs from a supervisor’s perspective o Growth and professional development o Individual projects and one-on-ones with supervisor  Progression of program  Goals: o See a growth of organizations ask for OrgSync trainings o CLA’s have prior knowledge of OrgSync and Student Activities prior to applying o Increase number of students requesting involvement advising sessions Promote the Involvement Advising service more heavily o Bring involvement advising process to the students

24.  Leslie Pedigo o lesliepedigo@uky.edu lesliepedigo@uky.edu  T’Corey Wright o tcoreywright@my.unt.edu