1. Ingeus Work Programme 11 th May 2011

2. Ingeus UK Limited is the largest company within the international Ingeus Group of Companies. In 2010, Ingeus and Deloitte formed a joint venture to deliver a range of services in the UK. Our first UK contracts commenced in 2002. Eight years experience of working across West London, helped over 10,000 people into employment Since then, we have supported more than 62,000 people to move from benefits into work in the UK. In 2011, Ingeus UK placed 21st in the Sunday Times Best Companies to Work For list. Our vision is to deliver the highest quality employability, education and health- related services that support people to transform their lives. Where have we come from...?

3. Ingeus & the Work Programme across the UK... West London 8 permanent Ingeus offices 2 lead providers 14 Vocational Routeways providers 7 ACE Network members Scotland East of England West Yorkshire North West (CLMH) North East East Midlands

4. Key goal is to help 251,000 customers into employment over the next five years Our vision is to deliver the highest quality employability, education and health-related services that support people to transform their lives. Challenges Youth unemployment High youth unemployment in Kensington, Chelsea and Haringey BME groups 47% of working age population Large disparity between White/BME customers ESOL BME groups Sustainability 55% of JSA claimants return to a benefit within 6 months of leaving ICPR Sustainability project – 3 factors right job fit and working environment, appropriate support in first three months appropriate attitudes and behaviour West London

5. Based around high intensity and regular ‘re-focus’ sessions Two key goals: Sustainable outcomes for clients High performance - high conversion of referrals to job outcomes Designed for all client groups Range of support for clients to help find jobs and sustain in them – we need the right intervention, at the right time, with the right person: Careers Academy Health and wellbeing services ACE network of local experts Local Employer Services teams A recap of our delivery model: Every Day Counts Weeks 1-4 Insight Weeks 5-16 Intensive support: Boost Enterprise Engage Weeks 17-52 Skills Plus Weeks 53-104 Breakthrough

6. Our Partners Successful partnerships form the foundation of all Ingeus programmes. Our national Partner Network comprises around 400 organisations from the third, public and private sectors. Our partners support our delivery by providing end-to-end services, training and specialist services for particular client groups. We will be working with more than 120 partners in our delivery of the Work Programme across the UK. 70% supply chain in West London from the voluntary sector Ingeus Partner Network

7. Engaging with the Voluntary sector ACE (Accessible Community Experts) Network The Camden Society Hammersmith and Fulham MIND Action for Blind People Broadway Housing Clarion Phoenix Futures Zacchaues 2000 Trust Vocational Routeways Providers Action Acton; Groundwork; Acton Training Centre; Excelsis; MEL Productions; Renaisi; Sencia; Training Consortium; Citizen’s Trust; Urban Futures; VCKC; and Women Like Us. Third Sector Advisory Panel: ACEVO; Hammersmith and Fulham MIND; Papworth Trust; Barnardo’s; and the Forth Sector. Stakeholder Network