1. Baptist Memorial Hospital - Memphis

2. StatisticsStatistics –706-bed tertiary care hospital –Separately licensed 30-bed skilled nursing facility –30-bed Restorative Care Hospital –More than 27,000 admissions, 54,000 emergency department visits and 123,000 outpatient visits –3500 employees –Emergency department has 31 treatment suites –Five-room pediatric emergency department –19-bed inpatient Hardin Pediatric Center

3. Baptist Memorial Hospital - Memphis Mission: In keeping with the three-fold ministry of Christ — preaching, teaching, and healing — Baptist is committed to providing quality health care.Mission: In keeping with the three-fold ministry of Christ — preaching, teaching, and healing — Baptist is committed to providing quality health care. Vision: To be the provider of choice for quality, patient-focused health care in collaboration with the physicians and communities we serve.Vision: To be the provider of choice for quality, patient-focused health care in collaboration with the physicians and communities we serve. ValuesValues –Friendly, compassionate and responsive care, as reflected in our "Service First" philosophy –Fairness and respect for the individual –Teamwork and trust –Continuous improvement and safe environment

4. Baptist Memorial Hospital - Memphis Nursing Services OrganizationNursing Services Organization –Mission Statement Serving with compassionServing with compassion Conducting the delivery of careConducting the delivery of care Leading people to healthLeading people to health Nursing ValuesNursing Values –This Philosophy of Care is founded upon the following principles: autonomyautonomy accountabilityaccountability professional developmentprofessional development high quality carehigh quality care creativitycreativity

5. Baptist Memorial Hospital - Memphis Employee BenefitsEmployee Benefits –Competitive salaries –Shift and weekend differentials –Paid vacation/time off –Tuition assistance –Continuing education opportunities –Generous retirement plan –Health insurance, including dental and vision –Sick leave –Service awards –Credit union –Free parking –Short-term disability –Life insurance –Health care and dependant care spending accounts

6. Baptist Memorial Hospital - Memphis Employee DevelopmentEmployee Development –The Professional Practice Model (PPM) is a system that supports registered nurse decision-making about the delivery of nursing care and the environment in which care is delivered. –The model is designed to facilitate: A shift from task-based to process-based thinking and workA shift from task-based to process-based thinking and work A work environment where the right person is doing the right jobA work environment where the right person is doing the right job Professional growth, development and collegialityProfessional growth, development and collegiality

7. Baptist Memorial Hospital - Memphis

8. Shared Leadership ModelShared Leadership Model –Nursing excellence is achieved through a commitment to life-long learning and professional advancement, as well as the integration of research and theory into nursing practice.

9. Baptist Memorial Hospital - Memphis Enhanced Performance of OrganizationEnhanced Performance of Organization –"Heroes" Television Campaign In 2004, Baptist Memorial Health Care launched a television campaign featuring the health care team in action in three spots called “Heroes.” The TV spots, which emphasize the work done each day by Baptist staff and affiliated physicians, focus on Baptist’s emergency, heart and childbirth services.In 2004, Baptist Memorial Health Care launched a television campaign featuring the health care team in action in three spots called “Heroes.” The TV spots, which emphasize the work done each day by Baptist staff and affiliated physicians, focus on Baptist’s emergency, heart and childbirth services.

10. Baptist Memorial Hospital - Memphis Enhanced Performance of OrganizationEnhanced Performance of Organization –Baptist Memorial Hospital-Memphis No. 1 in Tennessee According to the Tenth Annual HealthGrades Hospital Quality in America Study issued today, Baptist Memorial Hospital-Memphis ranks best in Tennessee for cardiac surgery, stroke care and gastrointestinal surgery & procedures. The study, the largest of its kind, analyzed patient outcomes at virtually all of the nation's 5,000 hospitals over the years 2004, 2005 and 2006.According to the Tenth Annual HealthGrades Hospital Quality in America Study issued today, Baptist Memorial Hospital-Memphis ranks best in Tennessee for cardiac surgery, stroke care and gastrointestinal surgery & procedures. The study, the largest of its kind, analyzed patient outcomes at virtually all of the nation's 5,000 hospitals over the years 2004, 2005 and 2006.

11. Baptist Memorial Hospital - Memphis Enhanced Performance of OrganizationEnhanced Performance of Organization –Baptist Memorial Hospital-Memphis Consumer Rating For the tenth year in a row, Mid-South consumers have rated Baptist Memphis their most preferred hospital for overall health care services in a National Research Corp. poll. Also, in 2001 and 2002, U.S. News & World Report named Baptist Memphis one of the top 50 hospitals in the country for orthopedics.For the tenth year in a row, Mid-South consumers have rated Baptist Memphis their most preferred hospital for overall health care services in a National Research Corp. poll. Also, in 2001 and 2002, U.S. News & World Report named Baptist Memphis one of the top 50 hospitals in the country for orthopedics.

12. Baptist Memorial Hospital - Memphis Enhanced Performance of OrganizationEnhanced Performance of Organization –Testimonials “The doctors were great. I’m a technical person and like to know what’s going on so I can do my own research. They answered all my questions and were very informative and accommodating.”“The doctors were great. I’m a technical person and like to know what’s going on so I can do my own research. They answered all my questions and were very informative and accommodating.” –Jacob Culbreath, patient “I got nothing but reassurance from the staff from the moment I walked in the door. This hospital is the best kept secret in Memphis. The staff is the most caring in the world.”“I got nothing but reassurance from the staff from the moment I walked in the door. This hospital is the best kept secret in Memphis. The staff is the most caring in the world.” –Martha Bunn, patient “I was so pleasantly surprised about the care and personal attention that I saw my beloved aunt Helen receive. Every person seemed truly interested in his/her patients and getting them out of the hospital in good shape, able to resume a normal life.” “I was so pleasantly surprised about the care and personal attention that I saw my beloved aunt Helen receive. Every person seemed truly interested in his/her patients and getting them out of the hospital in good shape, able to resume a normal life.” –Actress Dixie Carter