2. Engagement Partners ACTS Demographics History ACTS has been in business for over 10 years. The organization’s history with its leadership for 17 years has been delivering solutions. Also has been a partner since 1995 with Microsoft. IT Services and Professional Services are the two main areas of ACTS. Their main focus is in the Microsoft arena. The strength of having both is being able to provide infrastructure capabilities for their professional services offerings. In the same way ACTS partners with Ricoh they have partnered with IBM Global Services, Microsoft and many other large consulting companies in the US. Credentials ACTS is a Gold Competency Partner for Microsoft Small Business Mid-Market Content and Collaboration Digital Marketing Dynamics CRM ACTS has been in the technology adoption program for Microsoft for over 2 years SharePoint 2013 Dynamics CRM 2013 ACTS has been on the system design review team for Microsoft for over 2 years SharePoint 2013 Dynamics CRM 2013 ACTS is one of the few Business Critical SharePoint Program Partners ACTS has authored books and been a speaker for Microsoft since 1997

4. Horizontal solutions Vertical solutions All industries adopting Healthcare, legal, manufacturing, financial services, entertainment, distribution, transportation, as well as oil & gas just to name a few… Manufacturing compliance, patient portal, fleet management, legal matter management, GIS applications, engineering CAD management HR onboarding, AP workflow approval, records management, extranet solutions and the list goes on… Trends

7. Deployment is not enough Training alone is not working Driving adoption is hard and it takes time

8. Common attributes to success

9. Work closely with the business Translate technology into business value Map capabilities into a solution

12. SharePoint End-Users Study, April 2013 446800 End Users Focus Groups (8 people/each) IT Pros Focus Groups (8 people/each) IT Pros IDIs (1:1) Online Survey (users)

13. QUAL ITATIVE Importance Rating QUANTITATIVE Appeal Rating

14. Engineering, Research & DevelopmentOperations, Manufacturing & LogisticsSales, Marketing, PR & Communications Administration, HR & Legal ServicesAccounting, Finance & ProcurementAll Share best practices across geographies Gather & process forms from employees Improve and monitor business processes Pull data and build financial reports Align Sales and Marketing teams Store, sync and share your documents

15. Engineering, Research & Development Stay on top of things (insights, monitoring)72% Meet your deadlines and stay on your timelines68% Share best practices across geographies47% Improve and monitor business processes45% Organize teams, and manage calendars and training assignments 31% Operations, Manufacturing & Logistics Meet your deadlines and stay on your timelines41% Stay on top of things40% Improve and monitor business processes37% Store, sync and share your documents36% Find and organize your stuff in one place33% Sales, Marketing, PR & Communications Access your stuff from anywhere48% Align your company's Sales and Marketing teams 38% Hit your quotas and efficiently manage your forecasts 32% Manage and respond to leads32% Review and publish external communications on-time 31% Administration, HR & Legal Services Ensure consistency and uniformity44% Organize teams, and manage calendars and training assignments 40% Store, sync and share your documents30% Gather data and process forms from employees29% Keep your projects on track25% Accounting, Finance & Procurement Pull data and build financial reports43% Manage budgeting and forecasting35% Scan documents and securely store digital assets 31% Manipulate data and share your insights, all from one place 29% Share your stuff, knowledge, and expertise25% Other Departments Ensure consistency and uniformity46% Share your stuff, knowledge, and expertise46% Organize teams, and manage calendars and training assignments 45% Store, sync and share your documents45% Keep your projects on track44%

16. Getting Started Use cases by functions Summary: Top scenarios

17. Show people what’s in it for them Involve corporate communications Leverage sponsors and early adopters

18. Establish communication avenues Seek feedback and act on it Clearly communicate goals & timeline

19. Deliver simple and engaging training One size doesn’t fit all Bring people together

20. Groom Champions Champions are not only passionate about what they do, but are also excited to evangelize solutions, and help their peers to learn how to use them.

21. How to motivate Champions?