1. Welcome Alside Rewards Program Management and Rewards Solutions
Presented by:
July 20th, 2006

2. Today’s Agenda Introduction to HG Worldwide HG Client Solutions
Case Studies
HG Awards
AMI Program Overview
Alside Rewards Travel
Alside Rewards Awards
Partnership Pricing
Summary

3. Who We Are
HG Worldwide is a full service performance resource company, established 1986
Client-focused
6-8 core clients
Average partnership = 12 years
98% client retention
In business 20 years
Our philosophy: The success of your business is our business

4. Where We Are Going Building upon our experience and success
Continuing our “client comes first” philosophy
Clients who recently partnered with HG
Merrill Lynch
Roche Diagnostics
Citizens Bank
Adding new services
Awardzilla (virtual debit and points)
Click it, Learn it
Holiday Gift program

5. How We Work
We help our clients succeed by positioning the right people and providing the right service at the right time
We manage resources to provide the “best fit” for achieving your goals
We adapt to changing market conditions, add services and talent as each client solution demands
We manage today’s technology to provide the security, efficiencies and data management support you need when you need it
We believe that the partnerships with our clients are dynamic and we want to continue to be flexible, and always find a way to add value to the relationship
Your needs come first! Only by meeting your needs will HG Worldwide succeed and together form a successful partnership

6. Who We Work With

7. HG Worldwide Client Solutions

8. Client Solutions Channel Performance Incentive Applications
Performance Management
Travel
Reward Solution
Data Management
Creative Services
Learning and Training

9. Client Solutions Performance Management
Design, develop, and implement performance solutions
Employee, sales, channel, consumer based programs
Incentives, recognition, safety, suggestion, years of service, kudos, rebate

10. Client Solutions Travel
Research, negotiate, communicate, coordinate and operate world-class programs
Creativity, solid management, operational efficiencies – Deliver Dreams!

11. Client Solutions Travel Group Travel Business Meetings
Incentive programs
Recognition programs
Advisory groups
Business Meetings
National sales meeting
New product launch
Regional meetings
Individual Incentive Travel

12. Client Solutions HG Worldwide is “Award Neutral”
Most incentive and performance management companies derive their revenue from one or two of the awards they fulfill, usually merchandise.
HG Worldwide, is “Award Neutral”. We will work with you to identify award selections uniquely suited to your target audience and your organization, awards that provide the motivation needed to achieve your performance objectives not meet HG Worldwide revenue goal.
Changing retail market, sensitivity to incentive rewards, HG is committed to research and identify reward solutions that can our clients:
More choice
Better access
Greater value

13. Client Solutions Reward Solutions Visa Gift Cards Retailer Gift Cards
Shopping Portals
Awardzilla (points)
Awardzilla (dollars)
Merchandise Catalogs
Online
Paper
Visa Gift Cards
Single/multiple load
Virtual/plastic
Retailer Gift Cards

14. Client Solutions Data Management
HG Worldwide supports total web-based performance management systems including:
Comprehensive, integrated web-base performance tracking and reporting
Detailed program information and communication
Online personal bank account systems management
Total award fulfilment from reward presentation to online ordering and order tracking
Client administrative access
Program set-up
Data entry/management
Reporting
Kudos/recognition program planning

15. Client Solutions Data Management
HG Worldwide software is easy to integrate into Server
environments. And best of all is that the platform is Windows-
based. The following are features of our integrated
Performance Management web technology:
Performance Management Web Portal
Total integrated system
Enrollment/registration
Secure participant access
Access/link to all award options
Online customer performance tracking and reporting
Integrated online point bank account system
Online data capture abilities
Online ordering, award fulfillment and tracking
Management Reporting
Standard performance and redemption reporting
Custom reporting based on client need

16. Client Solutions Creative Services
The creative design and strategic delivery of performance program communications including:
Website
Printed materials
Electronic media and
Visual presentations are as important to the overall success of a program as are the rewards structure and award selections.
Creative, concise, consistent and inspirational program communications make the difference between the ordinary and the Extraordinary.
HG provides the edge and excellence to communicate, promote, inspire, inform and motivate program participants to achieve their performance objectives.

17. Client Solutions
Creative Services

18. Client Solutions Learning and Training
With Click It Learn it, HG Worldwide can easily set up a series of online Performance Excellence Learning Suites for employees, supervisors and managers.
Other HG World clients have discovered that online Performance Excellence Learning Systems is a "Click and Easy" solution to:
Improve job performance
Increase job satisfaction
Improve employee retention
Increase productivity
Improve safety/reduce accidents
Improve job attendance/punctuality
Increase job knowledge
Click It Learn it Online Performance Excellence Learning can be customized for each client's application using a proven formula that ensures participation and most important, retention.

19. Case Study BellSouth  Telecommunications
Top Sales Incentive Program - 5 groups back-to-back
600 participants per program
12 year relationship
4 Year History:
2006 – San Diego, Manchester Grand Hyatt
2005 – Radisson Seven Seas Caribbean Cruise – Charter(s)
2004 – Lake Las Vegas, Hyatt
2003 – Tucson, Westin La Paloma
Recently awarded the 2007
Total Program Management – Overall program coordination, Budget management, Program invitation, Web registration, Program administration/Customer service, Air, On-site Trip Directors, Billing reconciliation

20. Case Study The Berry Company  Telecommunications
Top Sales Incentive Program - Annual
600 participants
13 year relationship
4 Year History
2006 – Phoenix, JW Marriott Desert Ridge
2005 – Cancun, JW Marriott
2004 – Paradise Island, The Atlantis
2003 – San Juan, The Wyndham El Conquistador
Total Program Management – Overall program coordination, Budget management, Program invitation, Web registration, Program administration/Customer service, Air, On-site Trip Directors, Billing reconciliation

21. Case Study Valvoline  Petroleum Industry
Top Sales Incentive Program - Annual
100 participants
8 year relationship
4 Year History
2006 –Cabos San Lucas
2005 – Paradise Island, The Atlantis
2004 – Germany/Austria, Munich, Salzburg, Vienna
2003 – Charleston, Charleston Place – Diverted because of Gulf War
Total Program Management – Overall program coordination, Budget management, Program invitation, Web registration, Program administration/Customer service, Air, On-site Trip Directors, Billing reconciliation

22. Case Study GlaxoSmithKline  Pharmaceutical
Top Sales Incentive/New product launch/National Sales Meeting
participants per program
19 year relationship
4 Year History (Incentives)
2006 – St. Thomas
2005 – Jackson Hole Wyoming
2004 – Paradise Island, The Atlantis
2003 – Lake Tahoe
Total Program Management – Overall program coordination, Budget management, Program invitation, Web registration, Program administration/Customer service, Air, On-site Trip Directors, Billing reconciliation

23. Case Study WS Lee Food Manufacturer/Distributor
Major East coast producer of specialty deli meats
Sell/distributes to food service operators, retailers and direct to consumer
4 year relationship
HG supports purchase loyalty incentive program through channel
Program used to launch new products, feature products and reduce inventories
Customers earn dollars on a Visa debit card based on purchases
Dollars deposited monthly
Program entering 4th year
Program highly successful, popular with WS Lee customers and is growing

24. Case Study Merrill Lynch  Financial Industry
Client Conference
600 participants
6 year relationship with John Manos
2 Year History
2006 – New York, Sheraton
2005 – San Antonio, Hyatt Hill Country
Recently awarded the 2007 program
Total Program Management – Overall program coordination, Budget management, On-site Trip Directors, Billing reconciliation – Client handles invitation, web registration and air support

25. Case Study MTL Surge Technologies Electronics Industry
Sales Incentive
300 participants
Re-loadable Debit card application
3 year relationship
Direct Mail Marketing
Targeted at channel customers worldwide
Combination direct mail, html campaign, website with online contest
Developed online web-based sweepstakes to “pull” customers into site, present message and contact MTL for more information
Learning and Training
Developed CD-Rom sales presentation
Produced and distributed series of 6 AV training modules
Meeting Management
Fall 2007—San Antonio

26. Case Study Roche Diagnostics  Health Services Industry
Advisory Board Meeting, Customer Events, Major Tradeshow Support
participants per program
12 year relationship with John Manos
Previous 4 Year History (Advisory Board Meeting)
2006 – New Jersey, New Jersey City Hyatt Regency
2005 – Coconut Grove, Ritz Carlton & Orlando
2004 – Coconut Grove, Ritz Carlton & Los Angeles
2003 – Tucson, Loews Ventana
Total Program Management – Overall program coordination, Budget management, Web registration, Program administration, On-site Trip Directors, Billing reconciliation – Client handles air support

27. Case Study Canyon State—Oil and Petroleum Distributor
Employee Performance Program
Program designed to focus on employee retention, safety, productivity, cost-saving suggestions and improving employee morale
200+ participants
2nd year of program operation
Solution Overview:
Combine the motivational value of performance incentives reinforced with Online Employee Performance Learning
Employees earn awards based on safety, punctuality, attendance and for submitting cost-reduction suggestions
Employees also earn points for participating in online learning programs
Employees also earn points based on their years of service
Results: In 12 months accidents have been reduced by over 25%, retention is improved and learning module test scores continue to rise

28. AMI Program
Solutions Overview

29. AMI Program Overview Comprehensive rewards program Web based support
Tracks Customer’s purchases
Purchase dollars converted to points
Points accrued as customers reach to achieve annual purchase goal
Rewards top performers
Goal achievers use accumulated points for group travel, merchandise and IIT
Group Travel programs
Multiple travel options based on customer location
7 Group travel programs in 2006
Merchandise Awards program
All selections presented online
popular brand name selection

30. AMI Program Overview The Alside rewards:
Industry standard for decades
Important part of AMI sales/marketing strategy for AMI.
HG Worldwide recommendations designed to:
Enhance your customer’s program experiences
Streamlines program processes and procedures
Delivers cost savings to Alside
Evolution of the current Alside Rewards the following:
Improved web interface
Improved technology
Enhanced award offering
Simplified cost structure
Efficient award delivery solutions
Deliver better value

31. Alside Rewards Travel

32. Alside Rewards Travel Alside Rewards Travel Program History
Large Program(s)
Target Audience: AMI Top Customers
Dates: January 2008 and 2009 
Length: 6 night/7 day with exception of Hawaii which would be 8 day/7 night
Program Inclusions:
Ground transfers
Baggage transfers
Hotel gratuities
Welcome cocktail reception and buffet dinner
Farewell cocktail reception and dinner
Breakfast at resort each day
Cash allowance for dinner each evening – ($50-$60 pp depending on destination)
Beverage Packages where applicable
Program History:
2002 Wyndham St. Thomas
2003 Westin Grand Cayman
2003 Celebrity Cruise port out of Puerto Rico
2003 Hyatt Maui
Marquis Los Cabos
Westin Rio Mar
Grand Velas Puerto Vallarta
Hyatt Aruba

33. Alside Rewards Travel Program Destination Alside Rewards Travel
History—Always Las Vegas:
Alladin
Caesars
MGM
Bellagio
Mirage
Paris
Las Vegas trip includes:
Welcome cocktail reception and buffet dinner
Hotel transfers
Baggage transfers
Hotel gratuities
Breakfast each morning
Cash allowance for dinner one evening-$40
Alside Rewards Travel
Program History
Small Program
Target Audience: AMI Customers
Group sizes: 700
Singles/Doubles: All Doubles
Dates: January 2008 and 2009 
Length: 4 day/3 nights
Destination: Las Vegas

34. Director, National Accounts
Alside Rewards Travel
Support Team
Director, National Accounts
Account
Manager
Account
Manager
Program
Administrator
Air Support
Customer
Service
Web Registration/
Reporting
800#/ Support
Agent
Agent
Trip Directors

35. Program Support Director, National Accounts Account Manager
Manage overall client relationship
Identify Client Goals & Objectives
Work with and support Account Manager
Develop a creative and exciting program
Evaluate and manage internal support
Oversee and manage program budget
Manage On-site Operations
Keep team focused on exceeding client goals & objectives
Account Manager
Assigned to support program from start to finish
Manage all requests for space, activities and destination resources
Negotiations conducted throughout the entire planning process
Coordinate Site Inspection
Total supplier contract management
Utilization
Attrition dates
Deposit schedules
Minimum contractual obligations
Food and beverage requirements
Dedicated to adding value at all phases of the planning and operation
Managed onsite program/revision
Final billing review

36. Program Support Air Support Program Administrator Customer Service
Agents
(add)
Program Administrator
Customer Service
Manages all inbound/outbound program inquiries including, , fax and phone)
Manages all orders services and customer service functions regarding travel program inquiries
Supports program administrator as required
Trip Directors

37. Alside Rewards Travel Turks & Caicos St. Maarten Grand Cayman Cruise
Beaches
Grand Cayman
Westin Casuarina
Cancun/Riviera
Paridisus
J.W. Marriott
Las Vegas
Bellagio
MGM Grand
Caesar’s
Red Rock Canyon
St. Maarten
Westin at Dawn Beach
Cruise
Royal Caribbean Cruise Lines
Serenade of the Seas
Maui
Hyatt Regency
Fairmont Kea Lani
Kauai
Grand Hyatt Kauai

38. Alside Rewards Travel
2008 Destination/Resort Comparison Grid (per person)
Destination/Resort
Proposed
Land
Air
Total
St. Maarten
Westin at Dawn Beach
With Drink Package
$2,143.58
$2,472.86
$718.00
$2,861.58(w/o drink)
$3,207.86(w/drink)
Caribbean Cruise
RCl—Serenade of the Seas
$2,322.25
$498.00
$2,820.25
Maui
Fairmont Kea Lani
Hyatt Regency
$2,983.10
$2,750.50
$843.00
$3,826.10
$3,593.50
Kauai
Grand Hyatt
$2,813.12
$882.00
$3,695.12
Turks & Caicos
Beaches
$2,056.68
$724.00
$2,780.68
Grand Cayman
Westin Casuarina
Drink Package
$2,105.34
$2,434.62
$655.00
$2,760.34(w/o drink)
$3,089.62(w/drink)
Cancún
Paradisus
JW Marriott
$2,092.78
$2,467.64
$474.00
$2,566.78
$2,941.64
Las Vegas
Bellagio
MGM Grand
Caesar’s Palace
Red Rock Casino
$1,287.84
$958.35
$1,027.57
$1,006.73
$352.00
$1,639.84
$1,310.35
$1,379.57
$1,358.73

39. Alside Rewards Travel
2009 Destination/Resort Comparison Grid (per person)
Destination/Resort
Proposed
Land
Air
Total
St. Maarten
Westin at Dawn Beach
With Drink Package
$2,149.15
$2,478.43
$718.00
$2,867.15(w/o drink)
$3,196.43(w/drink)
Caribbean Cruise
RCl—Serenade of the Seas $
$498.00
$2,865.99
Maui
Fairmont Kea Lani
Hyatt Regency
$2,987.78
$2,763.37
$843.00
$3,830.78
$3,606.37
Kauai
Grand Hyatt
$2,868.70
$882.00
$3,750.70
Turks & Caicos
Beaches
$2,178.29
$724.00
$2,902.29
Grand Cayman
Westin Casuarina
$2,125.50
$2,454.78
$655.00
$2,780.50(w/o drink)
$3,109.78(w/drink)
Cancún
Paradisus
JW Marriott
$2,098.86
$2,637.25
$474.00
$2,572.86
$3,111.25

40. AMI Program
Solutions –
Awards

41. Current Program Overview
Alside Rewards Program Evolution
Tracks Customer’s purchases – NO CHANGE
Purchase dollars converted to points
Customers must attain a $10,000 purchase benchmark to begin qualifying for rewards
Rewards purchase loyalty – NO CHANGE
Customers earn 1,000 points upon achieving benchmark
Customers continue to earn 1000 points for every $10,000 in purchases
Awards – ENHANCED!
Awardzilla-Points Redeemed Through Amazon/travel/event ticketing portal – NEW OPTION
“Alside” Gift Card – NEW OPTION
Total Online Award shopping
Comprehensive Reporting (Excel-based Reports) – NEW OPTION

42. Alside Rewards-Awards
Awards Program Support Team
Director, National Accounts
Program
Administrator
Graphic Designer
Web
Designer
Administration Coordinator
Manager IT/Web Solutions
Account
Manager
Customer
Service
IT/Tech Support
Account Representative
Order Services

43. Program Support Director, National Accounts Account Manager
Manages relationship between HG Worldwide and AMI
Provide leadership and support for AMI and all of its initiatives
Provides input/feedback and interfaces with HG Worldwide home office
Account Manager
Works closely with Dir. Nat. Accts and AMI to manage program
Manages/oversees the HG support team
Manages all program communications/promotion materials and fulfilment
Continually evaluates Alside Rewards program
Program Administrator
Oversees all data management, processing and reporting
Manage all file/data transfers between HG and AMI
Manages all program reporting
Manages all card account balances and earnings deposits

44. Alside Rewards-Awards
Administration Coordinator
Supports Program Administrator
Manages all data entry and reconciliation functions
Support HG Alside Rewards Program Team
Customer Service
Manages all inbound/outbound program inquiries including, , fax and phone)
Manages all orders services and customer service functions regarding award redemption, fulfilment and order tracking
Supports program administrator as required
Manager IT/Web
Architect for program systems
Manages and maintains Alside web portal
Maintains online admin systems
Monitors and maintains software and systems

45. Alside Rewards-Awards
What we are proposing . . .

46. Alside Rewards-Awards

47. Alside Rewards-Awards
AWARD TYPE
OVERVIEW
COST
Awardzilla
Points
Amazon-based Shopping Portal
Online point shopping portal
Amazon. Com is primary shopping site
Enhanced point purchase power
Amazon Outlet section (discounted merchandise)
Powerful travel award site
Event tickets available on line
Limited Sales Tax obligation
$.075 cents/point
10% Service fee
Includes shipping
No Sales tax
Alside Gift Card
(Point Purchase Option)
Visa Single Load Card
$75.00 Denomination per Card (can be set at any denomination)
Replaces Gift Certificates
Can be used everywhere Visa is Accepted
Sent directly to customers
$3.00/card
6.5% card load fee on deposit
IIT Certificates
Individual travel
Available to select audience
$2,200 initial buy-in
$80 additional add-ons
Delivered cost
Sales tax additional

48. Alside Rewards-Awards
Award Item
Award Value
Current $075/point
Portable DVD Player
$294.00
3,920 Points
Award Value includes
Merchandise mark up
Shipping to participant
Applicable Taxes
Industry Un-Loaded Point
Award Item
Award Cost
25% avg.
Mark up
est. 8%
Sales
Tax 7%
Award Value
Portable DVD Player
$210.00
$52.50
16.80
14.70 $
Amazon Shopping Portal Value
HG Un-Loaded Point
Award Item
Award Cost
TBD%
Service Fee
Shipping Included
Sales
N/A
Award Value
AMI Savings
Portable DVD Player
TBD $0
Awardzilla Points:
Customer receives better value
Customer receives lower taxes
Sponsoring company pays service fee separate from award cost

49. Alside Rewards-Awards
AMI Value Impact
Low start up costs
Offered at discounted rates
Competitive HG Service Fees
Awardzilla-points TBD% vs. industry avg. of 20%- 30% for traditional merchandise
No shipping cost on Awardzilla
8% industry avg. savings
No sales tax on Awardzilla or single load Visa Card
7% - 8% savings
Significant cost savings by eliminating online catalog
Award cost savings
No online PDF version of catalog
No online PDF forms
Single load Alside Rewards Gift Card replaces Gift Certificates and saves AMI through:
Reduced shipping and handling costs
Reduced Service Fees (currently applied to select Gift Certificate offerings)

50. Alside Rewards-Awards
Customer Savings and Benefits
Significant increase in spending power of their points
Access to lowest cost retail merchandise online
Awardzilla shopping portal offers millions of merchandise and service award selections, comprehensive travel offers and special event tickets
Single load Alside Rewards Gift Card is the “Ultimate” Gift Certificate and provides AMI customers with the “Ultimate” in retail selection and spending options
Additional Benefits
Alside Rewards Single Load Gift can be purchased with cash and used by AMI and AMI Customers for recognizing and rewarding sales personnel and internal employees.
AMI Customers will be provide link on Alside Rewards Website for purchasing single load cards

51. Value Proposition Travel Value Proposition
Things To Consider
Awards Program Value Proposition
Things To consider

52. Value Proposition-Travel
Concessions for the Group Travel
Programs
2008/2009:
HG Worldwide has lowered our fees to support the programs lowering Land costs by $17 per person
The above mentioned concessions will create the following savings for
AMI
$17 per person x 2116 Travelers = $35,972 per yearn in 2008/2009

53. Value Proposition-Travel
Concessions for the Group Travel Programs
2008/2009:
HG Worldwide will also offer AMI a 1% Volume Rebate based on achieving $5,000,000 in Group Travel billing within a calendar year
This will create the following savings for AMI
$5,000,000 x 1% = $50,000 per year
AMI will now save $74,072 per year in 2008/2009 by partnering with HG Worldwide
Combined with the cost savings offer on the previous page for the Non-travel program, AMI could save as much as $87,072 in 2008/2009 by partnering with HG Worldwide!!

54. Value Proposition-Travel
Concessions for the Group Travel Programs
2007:
If AMI would transition any of the 2007 group travel programs to HG Worldwide (by August of 2006), HG Worldwide would “absorb” penalties that the Incumbent would access AMI
The 1% volume rebate outlined above would apply in 2007 as well
ALSO - HG Worldwide feels comfortable in our “lower overhead” operating efficiencies to offer you a $20 per person discount on your incumbents contracted per person cost to operate your programs in If you would travel 2,000 people you would realize a $40,000 savings to your current 2007 group travel budget - Add on the 1% rebate of $50,000 (If you bill $5,000,000), AMI would save $90,000 in 2007!!!

55. Value Proposition-Travel
Sample Scenarios 2007
2008
RESORT
TOTAL PER PERSON
NUMBER OF TRAVELERS
TOTAL BUDGET
Aruba
$3,000.00
726
$2,178,000
Puerto Vallarta
$2,700.00
690
$1,863,000
Las Vegas
$1,400.00
700
$980,000
Program Total
$5,021,000
$20 Per Person Discount
2,116
($42,320.00) 1%
($50,210.00)
2008
2009
Sample Scenarios 2008
RESORT
TOTAL PER PERSON (Includes the $17 PP HG Discount)
NUMBER OF TRAVELERS
TOTAL BUDGET
Cancun Paradisus
$2,566.78
726
$1,863,482
Maui Hyatt
$3,593.50
690
$2,479,515
Red Rock
$1,358.73
700
$951,111
Program Total
$5,294,108
$17 Per Person Discount
2116
($35,972.00) 1%
($52,941.08)
2009

56. Value Proposition-Travel
Sample Scenarios 2009
2008
RESORT
TOTAL PER PERSON (Includes the $17 PP HG Discount)
NUMBER OF TRAVELERS
TOTAL BUDGET
Cancun Paradisus
$2,572.86
690
$1,775,273
Maui Hyatt
$3,728.37
726
$2,706,796
Bellagio (sample)
$1,639.00
700
$1,147,300
Program Total
$5,629,369
$17 Per Person Discount
2116
($35,972.00) 1%
($56,393.69)
2008
2009
2009
2007 = $92,530 in Value/Savings
2008 = $88,913 in Value/Savings
2009 = $92,365 in Value/Savings
$273,808 in Total Value/Savings over 3 years!!

57. Value Proposition-Awards
Things to consider—Awards Program
Option 1:
Should AMI transition to HG Worldwide any of the 2007 Group Travel Programs HG Worldwide will waive the Year 1 startup “one time” costs:
Systems and Web: $10,000
($20,000 - $30,000 value)
Systems development/testing
Web customization/graphic design/development
Awardzilla:
Systems and Web: $ 3,000
Total Savings $13,000

58. Value Proposition-Awards
Things to consider—Awards Program
Option 2:
Should AMI award HG Worldwide the Group Travel Programs, HG Worldwide will reduce the Year 1 startup “one time” costs by 50%:
Systems and Web:
($20,000 - $30,000 value) $5,000
Systems development/testing
Web customization/graphic design/ development
Awardzilla:
Systems and Web: $1,500
Web customization/graphic design/ development
Total Savings $6,500
Option 3:
Should AMI award HG Worldwide the Group Travel Programs and present or transition any new AMI opportunities in 2007 or reseller opportunities in 2007, we will consider further reducing Year 1 startup “one time” costs

59. Summary

60. Summary
AMI will be a valued customer--one HG Worldwide’s top three clients
HG Worldwide will support the program with a dedicated AMI Alside Rewards Team with program experience
Evolutionary thinking…continually researching and evaluating the marketplace in search of technologies, award solutions and program operational efficiencies
Creative Award Solutions
Enhanced Award Solution
Improved Award value for AMI and its Customers

61. Summary HG Worldwide is committed to helping you by…
Providing a Relationship Manager who understands Alside’s:
Management Team
Company Culture
Customers
“Operational Style”
Empowering the support team to manage to the client’s needs
Enhancing the technology that supports the group travel events
Providing better value while offering high levels of client support
Deliver a group travel experience that meets and exceeds your customer’s expectations
Improve your business results