Office 365 Basic Knowledge for partners

Name: Office 365 Basic Knowledge for partners
Uploaded: 2017-08-16T18:26:29+00:00
Duration: PTM30S55
Description: Office 365 Basic Knowledge for partners

Office 365 Basic Knowledge for partners
Lars Van Huyck

Topics of today What is Office 365?
How to become a Cloud Essentials partner How to setup & manage an Office 365 account Partner features Partner Commerce Dashboard How to receiving your PoR fee Office 365 Marketplace More Information about Office 365

Microsoft Office 365 BRINGING TOGETHER CLOUD VERSIONS OF OUR MOST TRUSTED COMMUNICATIONS AND COLLABORATION PRODUCTS WITH THE LATEST VERSION OF OUR DESKTOP SUITE FOR BUSINESSES OF ALL SIZES.

There is a Service for everyone
Windows Live Individual and consumer Personal Use Fee/low cost Office 365 for small businesses Small businesses & professionals Organizational use IT consultant or no IT Low monthly subscription price Focus on simplicity Community help Office 365 for enterprises Any size organization Internal IT or IT partner required Fully featured, scripting, customization Range of offerings by use type 24x7 phone support Office 365 Plan P Office 365 Plan E & Plan K

Microsoft Office 365 for Small Business ˂ 25 users
Anywhere-access to your , important documents, contacts, and calendar on all your devices* Works on Windows Phone, iPhone and Blackberry (BIS only)more 25 GB Mailbox MB attachments Shared calendars Websites Easy to build public website 10 GB Site Storage MB/User Anywhere Access Share and collaborate on documents Join online meetings and present from anywhere Office Web Apps for light document editing Security & Reliability Microsoft’s powerful security features help protect your data 99.9% uptime guarantee Password protected team sites Antivirus, anti-spam *Anywhere access’ or ‘anytime,’ --the context here is that this an online service. Access from mobile devices depends on carrier network availability

Office 365 for Small Businesses and Professionals
Includes… 1-25 users (max of 50 allowed) No IT needed Easy to try out Simple and easy to use Works with Microsoft Office Financially-backed 99.9% uptime guarantee Self-Help and Community Support KEY CAPABILITIES Exchange , Calendar, Contacts & Personal Archive 25 GB Mailbox ActiveSync Mobile Support SharePoint Team Sites 1 Office Web Apps Simple Public Website 2 Online Access databases Lync Rich Client Online meetings 3 Desktop Sharing Multiparty IM & PC-to-PC Calling Self-Help and Community Support Office 365 (Plan P1) 5,25€/user/month 1 One site collection, authenticated external user access enabled for up to 50 unique users/month. 2 Includes ready-to-use templates, option to add custom domain. 3 Online meetings limited to 50 participants.

When Is Office 365 for Small Businesses Not Enough?
There are several scenarios where Office 365 for enterprises better meets the needs of small organizations Need Active Directory Sync Ability to sync/manage user groups 1 Need advanced archive capabilities archiving for legal compliance 2 Office 365 for Enterprises Need BES Blackberry Enterprise Server 3 Growing to >50 users More than 50 PC org today or tomorrow 4 24x7 Phone support Higher touch vs. community support 5

Office 365 for Enterprises User Segments: Right features for the right users
Kiosk Worker Information Worker Low cost offering to users that do not have messaging and collaboration capabilities today Rich feature offering that meets a users full messaging and collaboration needs User Segment Offers: Plan K Family 500 MB mailbox No SharePoint storage allocation Outlook Web Access (full version, not OWA light) POP support , calendar, contacts Forefront antivirus and anti-spam Site search capabilities Office Web Apps User Segment Offers: Plan E Family 25GB mailbox 500MB SharePoint storage Full Client Connectivity (MAPI/IMAP) Mobility Lync (real time communications) Advanced Exchange & SharePoint capabilities Office Professional Plus On-premises access rights Key Differentiators

For Information Workers – Plan E Family
Components Suites Voice Office 365 E4 25,5 €/mo Includes: Exchange Plan 2 SharePoint Plan 2 Lync Plan 2 Office ProPlus Office Web Apps Lync Plus (Voice) Office Pro Plus Office 365 E3 22,75€/mo Includes: Exchange Plan 2 SharePoint Plan 2 Lync Plan 2 Office ProPlus Office Web Apps Voic & advanced archive capabilities Access/Excel/Form/ Visio Services Office Web Apps Office 365 E2 14,25€/mo Includes: Exchange Plan 1 SharePoint Plan 1 Lync Plan 2 Office Web Apps , calendar, AV/AS, Personal Archive Office 365 E1* 9€/mo Includes: Exchange Plan 1 SharePoint Plan 1 Lync Plan 2 Collaboration w/ Sites Conferencing IM & presence Add-Ons: SP Online Storage (1GB) – $2.50 Extranet (PAL) – $2.00 Blackberry Support (BES) – $0.00 Offer Details: Plan 2 include Plan 1 features Office Web Apps requires SharePoint Online Voice requires on-premises servers *Service Plan that maps to current BPOS

For Kiosk Workers – Plan K Family
Profile of a typical Kiosk Worker: Spends 5-10% or less of their time on a PC Shares a terminal with other kiosk workers Hasn’t had access to a corporate mailbox in the past Examples: manufacturing line worker, retail clerk, mail couriers Plan K Suites built to address different Kiosk worker needs: Office 365 K1: Addresses most kiosk worker scenarios, where customers want to provide light and access to a company portal Provides capability to view Office documents Office 365 K2: Addresses kiosk workers that require information access & simple data input Includes Office Web Apps editing capabilities for an additional cost Components Suites Office Web Apps Office 365 K2 9 €/mo Includes: Exchange Kiosk SharePoint Kiosk Office Web Apps SharePoint Online Kiosk Not offered standalone Office 365 K1 3,5 €/mo Includes: Exchange Kiosk SharePoint Kiosk Exchange Online Kiosk

For Information Workers – Standalone Plans
Plan 2 includes all features included in Plan 1; offers are inclusive and not additive Office Web App Plans include SharePoint Online Workload Standalone Plans Key Features Exchange Online (Plan 1) 4,5 € , Calendar, Contacts, Personal Archive, e-Discovery, AV/AS Exchange Online (Plan 2) 9 € Voic & advanced archive capabilities SharePoint Online (Plan 1) 4,75 € Collaboration with Sites, AV SharePoint Online (Plan 2) 9,25 € Forms, data visualization, Access/Excel/Visio services Lync Online (Plan 1) 1,79 € Instant Messaging & Presence, AV Lync Online (Plan 2) 5,75 € Virtual Meetings Office Professional Plus 12,75 € Client productivity applications & web apps (Outlook, Excel, Word, PowerPoint, Communicator, Access, InfoPath, Publisher, OneNote) Office Web Apps (with SPO Plan 1) 10 € Web App includes SharePoint Online Plan 1* Office Web Apps (with SPO Plan 2) 14,5 € Web App includes SharePoint Online Plan 2*

Become a Cloud Essentials partner
Go to: 3 steps: Follow an online training Complete an assessment Sign an agreement Benefits: Office 365 licences for internal use (IUR) Office 365 demo account (20 users) Other Cloud Essentials benefits: CRM Online (250 licenses), Windows Intune (10 devices), Windows Azure Marketplace participation: Pinpoint Sales & Marketing material Pre-sales and technical support

Office 365 accounts Customer Accounts Trial account Paid account
Partner Accounts IUR account Demo account

Setup an Office 365 account
Order an Office 365 account Office 365 Portal For Administrator and Users

1) Order an Office 365 account

Payment Options Yearly billing Monthly billing Via creditcard
Always possible Via Invoice Possible when yearly bill > 200 euro Monthly billing Via Creditcard Via Invoice Possible when monthly bill > 200 euro

2) Office 365 Portal (Administrator & Users)

Administrator Part of Office 365 Portal

Tasks to do First! Add a domain Create User accounts

Add a Domain You can add as many domains as you like. But don’t forget to make one of them the Default domain! Before your domain name can be added to your Office 365 account, we must verify that you are the owner of that domain. This is how it works: Create a CNAME record at your registrar that points your domain information to Microsoft Online Services . Microsoft Online Services will check the record you created. Wait at least 15 minutes after creating the record before asking Microsoft to verify the domain

Add users Hint: Give at least one user account admin rights!
Users  Edit  Settings

Managing Exchange Online
To be able to book resources in the Calendar  Create a Room Mailbox  No user license needed!

Mailbox Migration tools
Mailbox Migration tool for Exchange Server 2003/2007 IMAP accounts  To migrate from other accounts (i.e. Lotus Notes) there exist very good 3th party tools

Need Help? Related Help button on each page At the upper right corner
Microsoft Online Community Admin  Support  Overview Log a Service Request Admin  Support  Service Request Call Office 365 support:

Important Info Service Health Info Planned Maintenance Info

User Part of Office 365 Portal
Online Web Access: Outlook Web access (OWA) Team site (SharePoint site) Access to , Calendar and Team Site from anywhere on any device Downloads: Tool to Configure desktop Office apps Lync client (Office pro plus)

Outlook Web Access (OWA)

Team Site

Downloads

Activate your IUR account
IUR stands for Internal User Rights. It is a free Office 365 E3 account for Cloud Essentials partners. Sign up for an Office 365 partner account at Getting Started  Activate Benefits Already have an Office 365 account? The same way you can convert it into an O365 partner account. For more information contact Office 365 support:

Expanded O365 features for cloud partners
Design trial or purchase offers tailored to your customer’s needs. Send personalized quotes to your customer. You are automatically attached as Partner of Record! Similar to the ‘Order On Behalf’ feature in BPOS Additional tab at your IUR account

How to attach as Partner Of Record
Go to:

How to get admin access to your customer’s account
As Partner Of Record you need to have admin access to your customer’s account without your customer having to pay a license for this. This is how it works: Create a new user (i.e. Admin) Assign admin rights to this user Do not assign licenses to this user

Partner Commerce Dashboard

Partner Dashboard Gives an overview of all your customers and their accounts Track your Microsoft Online Services customer quotes, trials, and subscriptions. Identify deals that may be at risk.

Partner Dashboard: PoR fee information

Partner Dashboard: interesting functionalities
Export sales data into an Excel file Filter data

Reveiving PoR fee Billing 18% year one 12% Net-add 6% Residual Sale
Paid quarterly More info: 18% year one 12% Net-add 6% Residual Sale Fees Microsoft Partner Customer Billing

Receiving PoR: How it works
Microsoft will send an To the Microsoft partner account administrator for your organization With details of the fees paid by Microsoft during the closing quarter Within 14 days after the end of each quarter Create an invoice Based on the information of that Don’t forget to include any VAT (BTW/TVA) Send a soft copy or hard copy of the invoice By By fax: Or by mail: Microsoft Ireland Operations Limited Attention: Microsoft Rebate Center P.O. Box Versmold Germany

Receiving PoR: Important to Know!
To receive your PoR fees via a bank transfer: Complete the Bank Detail Request Form. Send it to the address listed on the form. Microsoft must receive an invoice from the partner before PoR fees can be paid. Customers will only receive a soft copy of their invoice. On the Windows LiveID on which their Office 365 account is registered. Also accessible via Administration centre.

Office 365 Marketplace Value Proposition
At Launch: online destination, based on the Pinpoint platform, for: Office 365 customers to find high-quality partners/apps for Office 365 Partners/solutions approved by Microsoft Customers Ratings & Reviews Rich search/browse capabilities Microsoft partners to publicize their products and services to customers Customer leads Promotion as ‘best partners’ Customer site analytics Microsoft field to locate and promote local partners and solutions Localized User experience Sub ownership on partner nomination and approval, ‘featured partners’ Long-term: transactional marketplace enabling easy purchase & deploy of apps integrated with Office 365

Marketplace Experience
Professional Services and Applications approved by Microsoft Business Groups/field Browse by: Department, Business Need, Industry, ‘Works with’ Search with multiple filter options Geo-location view of companies Customer Ratings & Reviews Cloud Accelerate badge, priority in search ranking Site Analytics (# of clicks, popular search words, most viewed marketing collateral) in partner dashboard

Partner Opportunity Promotion of Cloud Accelerate Partners (program badge, priority ranking) Marketplace partners promoted as ‘Microsoft approved’ Customer traffic from office365.com, office campaigns to increase partner lead generation Localized marketplaces ensure customers can easily find their local partners

Partner Call to Action 3 steps to ensure Office 365 Marketplace helps you earn more business: PROFILE: Ensure your Office 365 solution profile is up-to-date, and meets criteria (see next slides for specific guidance) INCREASE YOUR VISIBILITY: Win more customers leads as a ‘promoted partner’ on the marketplace: Become a member of the ‘Cloud Accelerate’ program Offer compelling, tested applications that extend the value of Office 365 Encourage your customers to rate your solution offering on the marketplace PROMOTE: Leverage the Office 365 Marketplace as another sales channel to earn additional business; send customers to view your listings on the marketplace to earn their credibility as Microsoft approved partner

How to register on the O365 Marketplace?
Make sure that your company is listed in our Pinpoint catalogue.  Follow this presentation to get your company successfully registered on Pinpoint. Contact Valerie De Groe to get your Office 365 solutions and services registered on the Office 365 Marketplace (once you have created your Pinpoint listing).

How to become a Cloud Essentials partner How to setup & manage an Office 365 account Partner features Partner Commerce Dashboard How to receiving your PoR fee Office 365 Marketplace More Information about Office 365 Online Services Portal Newsletter: Office365talk Support

Online Services Portal
FR

Newsletter: Office365talk
Latest News Events Campaigns Usefull Tools Trainings Compete corner Related Office 365 products CRM online Windows Intune SBS essentials Tips & Tricks To subscribe send an to

Office 365 Support O365 Community: http://community.office365.com
Office 365 support center: or via the website For all kinds of commercial & technical questions about O365 Only for Office 365 E-plan customers! Pre-sales support: via mail or call Support during a first deal or a complex deal Your commitment: O365 sales training & technical deep-dive training Contact your PAM O365 Partner Account Manager Very urgent/important Issue? Log a service request Contact your Office 365 PAM and clearly indicate why it is urgent/important  We can escalate

Your actions summary Become a Cloud Essentials partner
Have a lookt at Have a look at our Online Services Partner Portal (NL/FR) Register yourself on Pinpoint and register your offer and services on the Office 365 marketplace Get trained on Office 365 and start using Office 365 internally Build your marketing plan now and participate in our launch activities (keep an eye on your inbox)

Conclusion: 3 Sites to bookmark
Online Services Partner Portal (NL/FR)

4/17/2017 5:58 AM © 2010 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION. © 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

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