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Accenture and CA Technologies Clarity Offerings
August 15, 2010
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Analysts Place CA Clarity PPM in Leaders Position
Gartner Magic Quadrant for IT Project and Portfolio Management 2008 * Forrester Wave™: PPM Tools Q4 2007 CA Clarity PPM was positioned in the Leaders quadrant of Gartner’s Magic Quadrant (Source: Gartner, Inc., "Magic Quadrant for IT Project and Portfolio Management 2008” Matt Light, Daniel B. Stang, 13 June 2008)….and in the Leaders section in the Forrester Wave Report….these are the key points to be emphasized in this slide Disclaimer: The Magic Quadrant is copyrighted 2008 by Gartner, Inc. and is reused with permission. The Magic Quadrant is a graphical representation of a marketplace at and for a specific time period. It depicts Gartner’s analysis of how certain vendors measure against criteria for that marketplace, as defined by Gartner. Gartner does not endorse any vendor, product or service depicted in the Magic Quadrant, and does not advise technology users to select only those vendors placed in the “Leaders” quadrant. The Magic Quadrant is intended solely as a research tool, and is not meant to be a specific guide to action. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. Copyright © 2008 CA. All rights reserved. All trademarks, trade names, service marks and logos referenced herein belong to their respective companies. ITIL® is a Registered Trade Mark, and a Registered Community Trade Mark of the office of Government Commerce, and is Registered in the U.S. Patent and Trademark Office.
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Accenture and CA Technologies: A Winning Combination
Expertise in IT Governance & Project and Portfolio Management assessment and implementation Proven industry practices and methodologies to jumpstart efforts Accenture Investment Portfolio Management (IPM) Framework Accenture IPM asset build on CA Clarity Organizational change management capabilities CA Technologies Strong CA Clarity PPM product offering Expertise in Project and Portfolio Management tools implementation Deep technical skills implementation, integration, and report creation Clarity accelerator packs SaaS, Hosting, and support services Client Value Industry leading thinking and implementation skills Process improvement and sustainable value creation Robust tool capabilities Organizational transformation and adoption of capabilities Reduced delivery risk
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Teaming Why Accenture and CA Team
CA Technologies Reduces Overall Delivery Risk Process and organization implementation capabilities Recurring Revenue Through Annuity Deals Multi-phase implementations to deploy and make Clarity stick Client Relationship / Guidance Ability to push back on the client to when making process changes/decisions vs. just coding what was asked for Visibility / Sponsorship at the right levels Executive sponsorship is a critical success factor Focus on High Value capabilities Utilize decision making functionality of Clarity (e.g. Portfolio Management, Resource Management) Access to Latest Product Information Latest Product knowledge to set customer expectations Clarity Architectural Depth Technical skills for detailed customizations or interfaces Clarity Demonstration and PoC Capability Sandbox environment for client evaluation or demo When Accenture and CA partner early we have a close rate of 70% and CA deals are 30% larger on average
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Strength in Teaming Bringing together the strengths of each organization to create a blended team drives larger long-term opportunities for both Accenture and CA Technologies Strengths / Focus Areas Client Resources & Knowledge IT Governance PMO Execution Organizational Change Mgmt. CA Technologies SaaS Product Support / Enhancements Accenture Integrated Services Mix Process Design Investment Portfolio Management Assets Configuration Training (Process, Technical) Report Development Technical Architecture Integration External Applications
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What’s Changing at Accenture
Accenture is committed to driving top line services sales Accenture & CA committed to being partners in the Services space Methodologies are being combined and roles are being defined between CA Services and Accenture Technology Consulting Initial focus will be on Clarity and Security Action and investment plan being created for Clarity and Security Sales will be driven through TGP Sales Directors and Technology Account Leads in Foundation and Diamond Accounts CA’s engagement model with Accenture will need to change Referral fees will be eliminated September 1st RMSA completed August 1st
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Accenture Customer Segmentation
Diamond Foundation Existing Clients New Logo TAL $100m+ $50-100m Accenture Alliance Services & Client Account Lead $15-25m TGP ATC: (Accenture Technology Consulting): Parent organization consisting of delivery resources and technology sales supervision. TAL: (Technology Account Lead): Responsible for technology sales related to Accenture Tech Consulting in a particular client. One TAL assigned to each major account. CAL: (Client Account Lead): Responsible for all aspects, including P&L, for a specific client. Decision maker as to what opportunities they pursue. One CAL assigned for every client where Accenture is present. ASD: (Alliance Services Director): Alliance services sales focused on resell of third party vendor technology. TGP: (Technology Growth Platform): Organization created to drive services sales for accenture technology services. $1-15m $0-5m May 16, [Presentation Name via Insert tab > Header & Footer] Copyright © 2010 CA
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Accenture Investment Portfolio Management Solution: Developed as a Joint Service Offering with CA for Clarity The solution uses proven practices and pre-configured functionality to provide a jumpstart and additional capabilities for the project. High Level Strategic Planning IT Demand Pipeline Management IT Delivery Scheduling Align Business and IT strategies Define investment targets by strategy and investment category Collect and prioritize IT demand Track and report on key project information (star/finish date, cost, benefit, resource) Improve resource utilization Compare scenarios to reach the highest strategic alignment Strategic Analysis and Tactical Governance (ongoing) Accenture Investment Portfolio Management Framework powered by CA Clarity Ability to analyze and reports on portfolio results Track financial returns of IT projects to enable ongoing strategic planning Rapid implementation enabled by pre-configured functionality built on top of existing Clarity Modules Enable solution through the use of proven methodologies and implementation expertise
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Clarity Sandbox Instance
Case Study – Disney (Not to be referenced by name externally without prior approval) Background Multiple IT organizations evaluating PPM tools – Clarity initial identified as the PPM enterprise tool Progress varied within each IT organization – Central IT had a sandbox environment and determining how to progress Progression – Central IT Organization Accenture and CA begin working together Client understands 2-5 year journey to reach desired maturity Accenture and CA delivery Phase I as combined team Accenture and CA are positioned to delivery future phases as well as assist other IT organization’s with their efforts 3 Weeks 3 Months 3-4 Months Weeks IPM Assessment & Roadmap Phase I Initial Capabilities Understand the Portfolio Phase II+ Future Phases Phase … Clarity Sandbox Instance IPM Assessment Clarity Demos Clarity – Initial focus Portfolio and Project Mgmt. Capability Process Demand Mgmt., Governance Clarity – Deeper focus Resource Mgmt., IPM, Project Delivery, Portfolio Mgmt. Capability Process Resource, Project Mgmt., Governance Partnering Model CA sells licenses / On- Demand capability Accenture sells process and training services CA sells complementary technology services Replicate joint model for future releases Look to move to the other IT organizations and repeat process None Accenture conducts IPM maturity assessment CA demos Clarity technical capabilities
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Key Joint Go-To Market Service Offerings
Description Clarity NCV Teaming Mix Opportunity IPM Assessment & Roadmap Planning AS-IS Issue/Gap Identification Analyze existing IPM / governance processes and IPM maturity ratings 2-4 Weeks ~$30-80k, Client Dependent $ 1 Accenture CA echnologies Clarity Implementation and Rollout Multi-Phased Clarity implementation focused on process definition, system configuration, and training Use of predefined solutions 3-4 Months / Phase ~$500k / Phase (1-4) Potential $500k-2Mil +Licensing / Hosting $$$ 2 Accenture CA technologies Clarity Usage Assessment or Redeployment Evaluation of existing usage to identify potential untapped value Redeployment of Clarity to take advantage for features Client Dependent Assessment ~$30- 80k Redeploy ~$500k / Phase $$ 3 Accenture CA technologies Upgrade or Technical Integration Migration to newer version of Clarity Integrating to external systems – e.g. SAP, PeopleSoft Client Dependent Upgrade ~$ k Integration ~$ k / TBD $/$$ 4 Accenture CA technologies Ongoing Support Admin Functions Break fix , Product Enhancements Client Dependent Determined based on services required $ 5 Accenture CA technologies
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Identifying Opportunities
Offering Things To Look For Client Value IPM Assessment & Roadmap Planning Unclear / lack of process for investment planning Several initiatives and / or owners trying to drive change Roadmap focus areas sequenced in an achievable plan Executive alignment and expectations management – ‘knowing what and when’ 1 Clarity Implementation and Rollout Large IT project budgets 50miil+, high number of projects, resource demand issues Limited tools or manual processes in place for investment management and /or PMO Project portfolio visibility Project delivery management Resources and financial management 2 Clarity Usage Assessment or Redeployment ‘Only do time tracking’ or use a few areas Few IT areas use Clarity, un-happy users or slow adoption, lots of manual supporting tasks outside of Clarity Understanding and plan to realize potential untapped value Improved asset utilization and ROI realization 3 Upgrade or Technical Integration No longer support version Need to connect to information in other systems to reduce duplicate data entry Access to new functionality Removal of non-value-add activities for productivity improvement 4 Ongoing Support Existing implementation activities in flight / wrapping up IT organization looking to source or develop a more flexible staffing model Access to knowledge resources Leveraged support model to focus internal resources on other activities 5
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CA/Accenture Opportunity Engagement
Accenture Opportunity Engagement Process Accenture Client Team Accenture Core Team (PPM) CA RAD CA Solution Strategist CA AD/AM Process Flow Details Practice Lead to identify the Accenture Client team and engage them to have discussion with CA account team Opportunity discussion to establish Accenture/CA proposed value proposition and go forward strategy Joint Pursuit formalized – CA/Accenture team to develop joint sales execution plan Contact Accenture Practice Lead and arrange call with CA Team Go/No Go decision on partnering Go Engage RAD to initiate discussion with Accenture New Opportunity Identified CA Team continues sales pursuit No Go
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Key Contacts Accenture CA Technologies
Subhash Srivastava – Opportunity Pipeline Jonathan Gregory – NA Offering Lead Peter Bologna – NA Clarity Lead Justine Zang – Global ARD – CA CA Technologies Jeff Dawber – VP Alliances East & South Mike Crotty – VP Alliances West, North & Canada Greg Murphy – Offering Lead Jeff Itscovitch – CA Clarity Alliance Advisor 13
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