1. Prosiect Llythrennedd Gwybodaeth Cymru 1 Welsh Information Literacy Project

2. Croeso! Welcome! Halò! Sharon Lyn Jones, Learning Resources Assistant, WILP Project Officer Gina Maddison, Learning Resources Assistant, WILP Project Officer, part time tutor

3. Aims and Objectives  The Welsh Information Literacy Project aims to promote the understanding and development of Information Literacy in education, the workplace, and the wider community in Wales.

4. Information Literacy is... “…knowing when and why you need information, where to find it and how to evaluate use and communicate it in an ethical manner” Chartered Institute of Library & Information Professionals (CILIP) 2004 4

5. Information Literacy Skills: 1. A need for information 2. The resources available 3. How to find information 4. The need to evaluate results 5. How to work with or exploit results 6. Ethics and responsibility of use 7. How to communicate or share your findings 8. How to manage your findings 5

6. Information Literacy in Wales – the workplace  73% of workplaces in Wales use the Internet for advice guidance and information.  36% use it to search for information on competitors.  16% of Welsh employers stated that there were gaps between the skills held by their ICT staff and those needed by the firm.  33% of search engine users understand that the accuracy of the information given on websites is variable.  An average of 12.7 hrs per week are spent using the Internet.  An average of 6.4 hours is spent looking for information.  The cost to the UK of inefficient information searching and retrieval is between £3.7 billion/£8.2 billion per year. 6

7. 7 Gregynog Hall, University of Wales Conference Centre, Newtown

9. Objectives Phases 1 & 2 were hosted by Cardiff University and developed:  An overarching statement on Information Literacy in Wales  Web presence for the project  A report on Information Literacy provision in across library sectors in Wales  An Information Literacy framework for Wales  Accredited units of learning in Information Literacy 9

14. Objectives Phase 3 & 4:  Three strands: i)Work with Schools ii)Advocacy iii)Public Libraries 14

15. Advocacy  Web presence for the project  Twitter account (1,300 followers)  Attending conferences, meetings etc to promote the project  End of project conference Thursday March 26 th 2015

16. Phase 3 - 4  Set up a Champions’ Network of Information Literacy champions (E Zine)  Developed the website and Twitter accounts  Advocacy – various presentations at LILAC etc  Schools project in Entry Level Information Literacy  Staff training/awareness – Monmouthshire, Gwynedd, Blaenau Gwent, Torfaen, Denbighshire, Merthyr Tydfil – Levels 2 and 3 Entry Level Information Literacy

17. What the Champions Did  Meet on an occasional basis  Exchange information about Information Literacy projects in their areas  Exchange examples good practice  Contribute to a monthly E Magazine  Promote information literacy in their areas  Communities of Practice meeting Thursday 20 th November Aberystwyth University

18. Phase 5  Steering Group – restructured  Project slightly reduced in hours  Information Literacy training for all staff in a council (Gwynedd) – led by the Library Service - Employability  Five case studies in Entry Level Information Literacy with the general public

19. Welsh Information Literacy in The Community WILP Sharon Lyn Jones SHARON LYN JONES

20. Community Groups  My role is to develop Information Literacy opportunities in the community.  My aim is to introduce the project to those who could benefit from taking part.  The level that I have been working on is Agored Cymru, Entry Level 1. The Welsh Awarding Organisation, specialising in meeting the needs of all learners in wales.

21. Community Groups Taking Part in the Information Literacy Project Gorwel Woman's aid refuge MônGwynedd Youth Service Digartref Ynys Môn Nacro

22. Digartref Ynys Môn Digartref Ynys Môn is a registered charity which provides relief services to homeless people through the delivery of a range of projects and services that aim to enable individuals and families to achieve independent living.

23. Digartref Ynys Môn  ‘Get Started’ is a programme for both young people accessing their housing services, and other young people in the community in need of extra support, covering tenancy skills, health & well-being, and employability.  Developing Skills It acts like a stepping stone where young people can gain the confidence to move on into further education, employment, volunteering or further training. Get Started One of Digartref Ynys Môn’s Projects

24. Digartref Ynys Môn What are those taking part in the Get Started Programme doing in order to complete the Information Literacy unit? How are they developing their skills through this unit?  Job Seeking  Researching Further and Higher Education options – where to go?  Astronomy

25. Gorwel Woman's Refuge  Gorwel is a women’s aid refuge Centre in Anglesey North Wales.  They provide information, housing and support to adults, children and young people who are effected by domestic abuse.  Staff feels that the group has benefited from taking part by gaining increased confidence and developing new skills that will help in the future.

26. Gorwel Client Feedback What do you think you have learnt : “By taking part in the Information Literacy Course one of the things I learnt is to find information on Job seeking and employment. Also I have learnt to search for information on a specific subject more effectively by using different resources that is available to us such as the Local Library and the internet. Another good way of finding information is through one to one conversations with organisations such as the Job centre where I could gather the correct information on Job seeking and the employment options available.” Skills that will help me in the future: The types of skills that I have gained by taking part in the course, which will benefit me in the future are:  Searching for information quickly and efficiently  Comparing information  Communicating skills  Taking on board what others say  Following instructions  Identifying people or organisation where I can get the information that I require

27. Gwynedd Youth Service  Gwynedd Youth Service have 38 youth clubs around the County.  They run a variety of projects and volunteering opportunities for young people.  Full time youth service workers work in the Gwynedd community.  Alongside the local Council, they work with young people who are disengaged from education, training, work and the community.

28. Gwynedd Youth Service  Full time Youth workers are taking part in the information literacy project by completing it with their community groups who is on the Get Back Into Work Programme.  They are also doing the information literacy unit with their volunteers.

29. Nacro  Nacro Ynys Môn Floating Support aims to equip ex-offenders with the practical skills and support to live safe, independent, crime-free lives.  They intend to do the information literacy unit as part of their skills programme. “Changing Lives, Reducing Crime”.

30. Information Literacy workbooks.

31. The Information Literacy Project WILP – to Conclude  This unit helps people to look for information efficiently and effectively.  It introduces people to a new way of searching and evaluating information.  It promotes the library and its value.  And develops skills. Today, these skills are essential. Too many people miss out on the basic training that allows them to find suitable information. This project gives people the opportunity to develop information literacy skills that will help them in all aspect of their lives, from searching for jobs, to researching at work, as well researching at leisure, i.e. searching family history. Thank You

32. Groups (Gina)  Jobseekers in Monmouthshire  Young people (NEETS) in Denbighshire  Older people in Conwy Council  Essential Skills learners (Flintshire)  Volunteers in Neath Port Talbot (Cymmer Community Library)

33. Developing accredited units in Information Literacy with Agored  http://librarywales.org/uploads/media/Handbook_Aug_16th_11.pdf http://librarywales.org/uploads/media/Handbook_Aug_16th_11.pdf  Agored is the awarding body for some qualifications in Wales, and now offers qualifications in Information Literacy. 33

34. Work with the Public and Staff in libraries  We wanted to develop Information Literacy sessions for users (formal or informal assistance to users in developing or enhancing their use of library services and facilities.  To do this we at first needed to develop staff training, and encourage them to do qualifications in Information Literacy. 34

35. Aims and Objectives – Phase 3 - 5 – Public Libraries  To support Information Literacy skills development amongst public library staff.  To support public library services in the delivery of Information Literacy to users. 35

36. Agored Information Literacy Units  Units – now being piloted. All units have a credit value of 3 credits (1 credit = 10 learning hours). Tutor assessment about 15 hrs.  Levels – Entry Level/Level 8 (2 = GCSE, 3 ‘A’ Level)  Credits - (30 learning hours at Level 3)  Based on the Seven Pillars model for Information Literacy: Identify, Scope, Plan, Gather, Evaluate, Manage, Present. 36

38. Entry Level  About 10 learning hours to achieve a formal qualification, working with a mentor/assessor  We are providing registration costs for pilot groups  Entry Level is mapped to Essential Skills Wales  Four Learning Outcomes  Assessment can be done any way, but we can provide an Evidence Booklet. Other projects use filming/photography, discussion, or reflective journals

39. Level 2/3 Library Staff  Assessment was done via Logbooks, although it can be done in a variety of ways  Assessment is based on practical library searches and research. Staff take an enquiry and fill in a logbook.  Students can attach product evidence, eg prints out from a catalogue  Guidance notes are provided 39

40. What Information Literacy skills help Library staff to assist the general public?  Identifying what information is required.  Assessing the client’s knowledge and identify gaps.  Planning a strategy for locating the information.  Locating and access the information required.  Evaluating and assessing the information and data. located – is it what was required? (currency, bias etc).  Organising and applying the information found – does it help the client make a decision?  Presenting the results of the research appropriately. 40

41. How it can be useful  Health information  Financial information  Family and local history  Jobseekers’ and benefits information  Helping students of any age  Personal interests and hobbies  Study and research skills – avoiding plagiarism  Navigating e resources  E safety  Business Information  Citizenship  E commerce  Financial Literacy  Problem Solving  E shopping 41

42. What candidates do to complete the logbook 10 week checklist: Complete enrolment form Choose a suitable enquiry Gather evidence Complete logbook Send draft completed logbook to assessor Revise logbook based on feedback Submit completed logbook with product evidence Staff are mentored and supported through the process 42

43. How Information Literacy supports the Welsh Government Agenda  Children and Young People’s Plan (WPLS 4 & 5, WPLPI 2, 6, 7 & 8) (Literacy and Numeracy Framework) Health and Well-being (WPLS 4, 5, 6 & 7) Social Care and Older People (WPLS 1, 2 & 3)  Equality and Diversity (WPLS 1, 2, 3, 6, 9, WPLPI 2)  Digital Inclusion (WPLS 4, WPLPI 2, 3 & 7)  Reading and Literacy (WPLS 4, 5, 6, 8 & 9 WPLPI 6 & 7)  Employment (WPLS 4)  Lifelong Learning and Re-skilling (WPLS 4, 7 & 8) 43

45. Beyond Google We need people to understand that there is more to information than using Wikipedia!

46. The Welsh Public Library Standards and Information Literacy  New WPLS Making a Difference 2014/17  Outcomes and impacts include digital inclusion using the public library service  WPLS Quality Indicator 3: libraries should offer Information Literacy training sessions, to enable users to identify and access resources efficiently and critically evaluate information  Staff will have the skills and knowledge to support users with ICT  Libraries will assist users in accessing local and national e government resources  Events and activities in libraries can include digital and information literacy workshops  Library service contributes to local and national agendas in terms of digital and information literacy

47. Keep in touch!  wilp@gllm.ac.uk wilp@gllm.ac.uk  http://welshlibraries.org/en/skills/information-literacy/ http://welshlibraries.org/en/skills/information-literacy/

48. Any questions?  Diolch yn fawr!  Thank you!  Tapadh leat!