2. LS05

4. Employees: 68,325 arvato: Providing Microsoft Courseware to customers for over 14 years

5. Integrated solutions: production, logistics, finance and after-sales services Service provider for 200 publishing companies Operating in 35 countries, across all continents Serving 150 million consumers in 30 languages Shipping 600,000 books per day

7. Marketplace Dashboard Reader ONE GLOBAL MARKETPLACE Discovery and purchasing process For all Courseware types and users MANAGEMENT DASHBOARD License key distribution & management Class management & trainer assignment ONLINE AND OFFLINE READER Collaborative learning Synchronize content across devices

8. COURSEWARE MARKETPLACE Live Demo

9. Product highlights & special offers Latest releases & bestsellers Important Announcements All courseware types in one place Intuitive navigation and course search Detailed Course Information to make an informed purchase (incl. customer reviews) Full cost transparency incl. credit limit consumption PCI-DSS compliant online payments Digital or physical delivery STATE OF THE ART CUSTOMER EXPERIENCE

10. Intuitive navigation and search All course information at a glance PDF course previews FIND THE RIGHT COURSE

11. All courseware types in one place Intuitive navigation and course search Detailed Course Information to make an informed purchase (incl. customer reviews) Full cost transparency incl. credit limit consumption PCI-DSS compliant online payments Digital or physical delivery Mix & match different course modules Customize course details PDF preview of your course BUILD YOUR OWN COURSE

12. Full price transparency Secure online payments Address book for quick checkout PLACE YOUR ORDER

13. Order history with real time order status Track and trace Convenient re-order process Central user management Credit limit overview Full price list download Transparency on open invoices Invoice settlement via credit card CSRs to impersonate any organization

14. MANAGE YOUR VIRTUAL CLASSROOMS Distribution via print out or e-mail Class & license management Track license status

15. Online and offline reader Collaborative learning Robust DRM protection

16. All courseware types in one place Intuitive navigation and course search Detailed Course Information to make an informed purchase (incl. customer reviews) Full cost transparency incl. credit limit consumption PCI-DSS compliant online payments Digital or physical delivery One minute registration process Simple redemption process Central bookshelf for all courses GETTING STARTED

17. Intuitive reader handling Customizable display settings Dynamic text display (free flow) THE READING EXPERIENCE

18. All courseware types in one place Intuitive navigation and course search Detailed Course Information to make an informed purchase (incl. customer reviews) Full cost transparency incl. credit limit consumption PCI-DSS compliant online payments Digital or physical delivery Create highlights and notes in text Quick access to all highlighted passages Customizable text search START WORKING WITH YOUR COURSE

19. Share selected notes with your class Check notes of class mates and trainers Get trainer comments in advance COLLABORATIVE LEARNING

20. All courseware types in one place Intuitive navigation and course search Detailed Course Information to make an informed purchase (incl. customer reviews) Full cost transparency incl. credit limit consumption PCI-DSS compliant online payments Digital or physical delivery Access your notes anywhere, anytime Automatic synchronization in the cloud Be informed about course updates STAY UP TO DATE

21. FUTURE OUTLOOK

22. PRODUCT ROADMAP AT LAUNCH Online Reader: Continuous support of current and immediately prior versions of IE, Firefox, Safari, and Chrome (on Windows 7, Windows Vista, and Mac OS X) Offline Reader App: Windows 7 + Windows Vista WINDOWS 8 Metro style App after public launch of Windows 8 MID 2013 Offline Reader Apps: Then current versions of iOs and Android (tablet versions)

23. EMEA07/31/2012 APAC09/03/2012 NA + LATAM10/31/2012 PROGRAM LAUNCH