1. Lise-Meitner-Str. 2 24941 Flensburg Germany Tel: +49 (0) 461 9041 4440 www.nextragen.de CUSTOMER BENEFITS OF NEXTRAGEN PRODUCTS

2. Solutions for Carriers 2 Testing: Nextragen delivers security throughout the lifecycle of NGN projects! Readiness Checks to Deliver Security! Quality is planable!  Pre-test the network infrastructure by emulating UC traffic to assure service quality for VoIP / IPTV / Video  Determine necessary network infrastructure adjustments before problems arise  Identify suboptimal network configurations with intelligent analysis  Produce reliable calculations to anticipate expense of infrastructural changes in the carrier's as well as the customer's network  Autonomous remote stations at customer sites to reduce field operation  Avoid follow-up costs  Create customer satisfaction  Identify project risks  Shorten project times  Ensure operational reliability Certifying & Baselining to Ensure, Assure and Insure Quality! Quality is predictable!  Run testing and measurement procedures based on real UC traffic prior to setting up VoIP / Video / IPTV solutions  Determine of initial quality of NGN services for service providers and customers  Qualified and standardized test results (ITU standards) serve as a basis for service level agreements  Secure SLAs  Assure service performance  Create realistic customer expectations  Reduce and avoid customer churn

3. Solutions for Carriers 3 Proactive Monitoring to Record and Document Network Quality! Permanent and standardised end-to-end monitoring of quality of service and end-user experience  Service quality monitoring throughout the network including the defined data transfer points  Control QoS and QoE using standardised testing methods (ITU standards PESQ, POLQA, PEVQ, E-model )  Proactively identify network problems thanks to end-to-end monitoring and short measuring cycles  Automatic alerting of network management if network performance falls below agreed quality levels  Effective troubleshooting before network problems arise at user level  Consistent documentation of monitoring results to assure internal and customer network quality  Avoidance of service charges and SLA penalties  Creating service continuity to ensure customer satisfaction  Optimization of network management procedures Active End2End Monitoring: Identify problems before they arise!

4. Solutions for Carriers 4 Analysing to Reduce Guesswork and Resolve Problems! Rapid troubleshooting and restoration of quality of service!  Reliable end-to-end measurements results of QoS and QoE in both the central network management as well as during field operation  Quickly identify network problems thanks to end-to-end perspective  Direct service staff directly to the source of problem thanks to accurate error localisation  Autonomous remote stations at customer sites to reduce on-site expenses  Consistent service structures and procedures thanks to consistent measurement tools on service notebooks  Seamless and continuous integration of field-operation procedures into the central service management system  Reduce response and recovery times  Reduce field operation costs  Optimise service procedures Analysing: Deliver quick, efficient and cost-optimised response to unexpected network problems!

5. Solutions for Service Providers 5 Testing: Provide security during implementation of NGN solutions for customers! Readiness Checks to Take Reliable Decisions to Avoid Conflicts Between Carrier and Customer! Quickly and effectively ensure quality of service!  Pre-test the network infrastructure by emulating UC traffic to assure service quality for VoIP / IPTV / Video  Secure quality of service for VoIP/IPTV/Video  Determine necessary network infrastructure adjustments in the carrier's as well as the customer's network  Produce reliable calculations to anticipate expense of infrastructural changes in the carrier's as well as the customer's network  Avoid follow-up costs  Create customer satisfaction  Identify project risks  Shorten project times  Ensure operational reliability Certifying & Baselining to Create Clearly Defined Customer Relations! Quality is measureable!  Run testing and measurement procedures based on real UC traffic prior to setting up VoIP / Video / IPTV solutions  Determine of initial quality of NGN services across the entire service chain (carrier – service provider – customer)  Qualified and standardised test results (ITU standards) serve as a basis for service level agreements  Secure SLAs  Assure service performance  Create realistic customer expectations  Reduce and avoid customer churn

6. Solutions for Service Providers 6 Monitoring to Proactively Secure and Report Quality! Permanent and standardised End2End monitoring of quality of service and user experience!  Monitor service quality throughout the network including the defined data transfer points  Control QoS and QoE using standardised testing methods (ITU standards PESQ, POLQA, PEVQ, E-model )  Proactively identify network problems thanks to end-to-end monitoring and short measuring cycles  Automatic alerting of network management if network performance falls below agreed quality levels  Effective troubleshooting before network problems arise at user level  Consistent documentation of monitoring results to assure internal and customer network performance  Autonomous remote stations at customer sites to reduce field operation  Avoidance of service charges and SLA penalties  Creating service continuity to ensure customer satisfaction  Optimization of network management procedures Proactive End2End Monitoring: Quickly locate and remove network problems!

7. Solutions for Service Providers 7 Analysing to Reduce Guesswork and Resolve Problems! Rapid troubleshooting and restoration of quality of service !  Reliable end-to-end measurements results of QoS and QoE in both the central network management as well as during field operation  Quickly identify network problems thanks to end-to-end perspective  Direct service staff directly to the source of problem thanks to accurate error localisation  Autonomous remote stations at customer sites to reduce on-site expenses  Consistent service structures and procedures thanks to consistent measurement tools on service notebooks  Seamless and continuous integration of field-operation procedures into the central service management system  Reduce response and recovery times  Reduce costs during field operation  Optimise service procedures Analysing: Effectively and cost-efficiently approach network problems!

8. Solutions for Enterprise Clients 8 Testing: Create realistic NGN projects! Readiness Checks to Take Secure Decisions During Migration and Implementation Projects! Ensure quality of service in no time!  Pre-test the network infrastructure by emulating UC traffic to assure service quality for VoIP / IPTV / Video  Determine necessary network infrastructure adjustments before problems arise  Identify suboptimal network configurations with intelligent analysis  Produce reliable calculations to anticipate expense of infrastructural changes in the carrier's as well as the customer's network  Avoid follow-up costs  Create customer satisfaction  Identify project risks  Shorten project times  Ensure operational reliability Certifying & Baseling to Ensure that Service Providers and Carriers Meet SLA Conditions! Quality is measurable!  Run testing and measurement procedures based on real UC traffic prior to setting up VoIP / Video / IPTV solutions  Determine initial quality of NGN services across the entire service chain (carrier – service provider – customer)  Qualified and standardized test results (ITU standards) serve as a basis for service level agreements  Secure SLAs  Assure carriers and service providers meet SLAs  Secure service performance  Reduce and avoid customer churn

9. Solutions for Enterprise Clients 9 Monitoring to Proactively Ensure and Document Network Quality! Permanent and standardised End2End monitoring of quality of service and user experience!  Monitor service quality throughout the network  Control QoS and QoE using standardised testing methods (ITU standards PESQ, POLQA, PEVQ, E-model )  Proactively identify network problems thanks to end-to-end monitoring and short measuring cycles  Automatic alerting of network management if network performance falls below agreed quality levels  Effective troubleshooting before network problems arise at user level  Continuous testing of QoS to comply with SLA by the service provider and Carrier  Consistent documentation of monitoring results to assure internal, carrier and service provider network performance  Autonomous remote stations at customer sites to reduce field operation  Secure customer satisfaction  Avoid failures and disturbances  Avoid follow-up costs  Ensure SLAs conditions are met Proactive End2End Monitoring: Proactively secure customer satisfaction and control service providers!

10. Solutions for Enterprise Clients 10 Analysing to Reduce Guesswork and Resolve Problems! Rapid troubleshooting and restoration of quality of service!  Receive reliable end-to-end measurements results of QoS and QoE using conventional PC hardware and avoid proprietary testing devices  Quickly identify network problems in the respective network segments thanks to end-to-end perspective  Autonomous remote stations at customer sites reduce on-site expenses  Reduce disturbances by users in day-to-day business  Reduce response and recovery times  Reduce costs during filed operation Analysing: Reduce downtimes to a minimum!

11. Solutions for IT Service Providers 11 Readiness check to take secure decisions to provide optimal customer service! Ensure quality of service in no time!  Pre-test the network infrastructure by emulating UC traffic to assure service quality for VoIP / IPTV / Video  Analyse and document the status quo of client‘s infrastructure to provide optimal consulting and project results  Create reliable calculations for optimal client solutions  Provide readiness checks as part of your consulting and service portfolio  Avoid follow-up costs  Create customer satisfaction  Control project risks  Reduce project times  Generate sales Certifying & Baselining to Define Clearly Defined Customer Relations! Quality is measurable !  Run testing and measurement procedures based on real UC traffic prior to setting up VoIP / Video / IPTV solutions  Determine initial quality of NGN services across the entire service chain (carrier – service provider – customer)  Qualified and standardised test results (ITU standards) serve as a basis for service level agreements  Provide network analysis as part of your consulting and service portfolio  Ensure and assure QoS towards customer  Ensure SLAs commitment  Generate sales Testing: Run realistic and controllable NGN projects with customers!

12. Solutions for IT Service Providers 12 Monitoring – Proactively Ensure and Document Network Quality! Permanent and standardised End2End monitoring QOS and QoE  Monitor service quality throughout the network  Control QoS and QoE using standardised testing methods (ITU standards PESQ, POLQA, PEVQ, E-model )  Proactively identify network problems thanks to end-to-end monitoring and short measuring cycles  Automatic alerting of network management if network performance falls below agreed quality levels  Effective troubleshooting before network problems arise at user level  Continuous testing of QoS to comply with SLA by the service provider and Carrier  Consistent documentation of monitoring results to assure internal, carrier and service provider network performance  Autonomous remote stations at customer sites to reduce field operation  Provide monitoring as part of your management services for clients  Generate sales  Avoid services failures and disturbances  Save follow-up costs  Create customer satisfaction Monitoring: Extend your service portfolio with active monitoring services!

13. Solutions for IT Service Providers 13 Analysing to Reduce Guesswork and Resolve Problems! Rapid troubleshooting and restoration of quality of service!  Reliable end-to-end measurements results of QoS and QoE in both the central network management as well as during field operation  Quickly identify network problems thanks to end-to-end perspective  Direct service staff directly to the source of problem thanks to accurate error localisation  Consistent service structures and procedures thanks to consistent measurement tools on service notebooks  Seamless and continuous integration of field-operation procedures into the central service management system  Autonomous remote stations at customer sites to reduce on-site expenses  Reduce field operation costs  Shorten response and recovery times  Optimize service procedures Analysing: Reduce field operation costs!

14. For further information please contact NEXTRAGEN GmbH Lise-Meitner-Str. 2 24941 Flensburg Germany Tel: +49 (0) 461 9041 4440 www.nextragen.de info@nextragen.de