1. Global California 2008 Sacramento, CA Panel II – Online Translation and Interpretation Services Moderator: Claudio Pinto, Director

2. Different Languages found in USA!!! Our 30 minute research study concluded that there was more than one language used in the United States of America. Apparently due to the fact that there are other countries in the world that use other languages to communicate.

3. SCIENTIFIC RESEARCH WITH LAB COATS Transware funded and concluded a multi dollar study to determine if this “other languages” pattern was something more widespread!!!

4. Transware’s Global Language Findings Much to our surprise not only did we find that there were other countries but also a variety of other cultures on the global map… And as much as we tried to communicate in English with them, it was all in vain…all we could do is mimic their hand gestures…so we set out to provide companies and organizations a full set of translation services.

5. Transware’s Global Language Promise Transware is dedicated and committed itself as a company to deliver excellent and accurate translations for all languages and peoples!!!

6. Transware in California for California Source: Wikipedia

7. About Transware We are not a pure translation firm but a localization company that successfully adapts client materials to maintain consistency in branding and look and feel, as if they were developed in-country. We carefully match localization team to customers subject matter and strive to use the same translators. We work with our clients through the maturity process of continuous improvement of the translation process.

8. What Transware Provides as Services Internationalization The process of designing content so that it can be adapted to various languages and regions without engineering changes. Translation The process of converting written text or spoken words to another language. Localization The process of understanding and adapting content for a specific region or language by adding locale-specific components such as Graphics, colors, icons and images Culturally relevant examples Linguistic nuances Appropriate pedagogical examples Translated text Globalization The process of integrating localization throughout a company, after proper internationalization and product design, as well as marketing, sales and support in the world market.

9. Our Services  Marketing  Packaging and labeling  Corporate Communications  Network Training  E-learning  Technical Documents  HR Diversity Training  Local Country Websites  Compliance and Regulations  Sales Training  Processes Documentation  Product Brochures  Translation  Localization  Internationalization  Audio  Video  Text  Web Transware provides the software and workflow platform as part of its services to clients.

10. Expertise For All of Your Needs Software & On-line HelpCompliance Regulations WebsitesSurveys Multimedia files (Flash, etc.)Brochures Presentations (PPT)Datasheets DatabasesBooks User GuidesNewsletters Operating ProceduresAdvertisements Training (ILT, WBT, CBT)Press Releases Packaging/AssemblyWhite Papers EmailsPosters FAQs

11. About Transware - Other Customers Technology ELearning Manufacturin g Consumer Medical and Life Sciences

12. More then Translation – True Localization EnglishGerman Textual Graphical Cultural Pedagogical Technical

13. CONTACT INFORMATION Transware Inc. 7901 Stoneridge Drive Suite 500 Pleasanton, California 94588 United States of America +1 (925) 734-3000 +1 (888) 205-8877 www.transware.com info@transware.com

14. PANELISTS Ernest J. Scalberg Fisher Graduate School of International Business Richard Schneider Richard Schneider Enterprises Keith Ensminger Kramer Translation i