1. MT Rules! ARMed for Success www.mtrules.org

2. ARMI is a technology initiative to:  Automate state agency rule submittals  Streamline the publishing processes of the Montana Administrative Register and Administrative Rules of Montana (ARM) publications, and  Enhance online publications and services

3.  Operation costs exceed current revenues.  Growing online customer base with new needs.  Declining number of print subscribers.  State agency customers wanted online tools.  Lack of confidence in online version of ARM.  Complex program and slow process to update online ARM.  State agencies duplicating web services.  Inventory seven years out of date and costly to update.  No centralized rules database.

4.  Secured top management commitment  Brought together the stakeholders: our staff, agency users, and customers from the “real world”  Stakeholders defined about 140 requirements  Issued Request for Proposal to build system  Awarded contract to CommerNet, Inc.

5.  More timely updating of ARM  State-of-the-art searching options  To see versions of a rule in the past  The ability to track rule changes  The ability to navigate easily within ARM

6.  Simpler submittal process  Online tools  Standardized templates  Instructions  Single authoritative database for rules  Maintain print version

7.  Streamline publishing processes  Increase public access to administrative rules  Encourage public participation in rulemaking process  Gain administrative efficiencies  Reduce in-house inventory with print- on- demand  Ability to archive digitally

8.  A “one stop” web portal  A flexible centralized database  Simple agency interface  Online tools for users  Keep printing

9.  Conversion challenges  Loss of tabs, leader dots, double spaces  Tables  Images  Source data  Quality assurance process  Flexible

10.  Fast, versatile searching  Presentation by rule with versioning  Direct links to Montana Code Annotated and other rules within rule text  Personal eBook  eNotification service  Online comments  ADA Compliant

11.  Agencies follow the Montana Administrative Procedure Act  A speedy rulemaking process  Electronic submission of files

12.  Montana Administrative Register  Published twice a month  115 hard copy subscribers  Prior to May 2008, online PDF of the Register  Administrative Rules of Montana  29 three-ring binders for 20 state agencies  Total of about 18,000 pages and updated quarterly  440 hard copy subscribers to full set or extra title  Maintain inventory of 25 full sets  Prior to May 2008, online presentation was page- based to replicate the hard copy EXACTLY.

13. Secure state agency login Home page for agency users User tracking Able to add editor’s notes Special reports: biennial review, multiple users

14. mopetersen@mt.gov

16.  Modify department info  Manage interested party list  View/Edit agency users list

17.  Updating rules  Modify Chapter, Subchapter, and Rule Titles  Biennial Review Report  View Returned Filings

18. Intuitive workflow Templates with self-populating fields Easy to find rule text

19.  Start a rule cycle  Notices in progress  View returned filings  Review and reply to comments  Multiple Check Out Rule Report

20.  Start a rule cycle

23. X

27. Agency constructs notice information

28. Calendars help agency users construct notice

31. Recognizable features Functionality like Word Agencies can easily change the notice

32.  Notice is submitted to SOS

33. Staff clicks on Review Submitted Notices

34. SOS staff member can View or Edit the notice Choose to Confirm or Return it.

35. The system automatically generates a Table of Contents SOS staff create the special notice and table sections to complete the TOC Publish online with the click of a button

36.  Web-based interface  Automatic pagination  No special software needed

37. Confirm starting page number Create page files for all notices Generate Table of Contents

41. Rule-based rather than page-based Prepopulation of rules to be amended Can view registers when working on the rule

46. SOS clicks Review Submitted Rule Filings

47. Accept and Publish Reject and Return with “Post-It Note” feature

48. Manage Admin Users Manage Email Templates Manage Security Roles Create or Edit System FAQ Send Alert Emails

49. Cliff Li, CEO of CommerNet, Inc.

51.  Did our homework at the start and listened to customers  Claimed ownership with centralized database  Improved online presentation with links and versioning  Better online tools for public users: searching, alerts  Simplified process for agencies with online templates  Confirmed quality of the database

52.  Documenting new work processes  Requires new skills, such as HTML  Online publishing requires more staff effort  Keeping database current and maintaining integrity of data  New system will require ongoing training and support for state agencies  Print process is still a work in progress

53. Making it easier for the public to access rule information and to participate in rulemaking process can:  Improve regulatory decisions and increase quality of administrative rules  Increase compliance  Enhance ability of government agencies to achieve program and policy goals

56.  Contact information: Website: www.mtrules.orgwww.mtrules.org Jean Branscumjabranscum@mt.gov Molly Petersenmopetersen@mt.gov Kathleen Elykely@mt.gov