1. Copyright ©2011, 2008, 2005 Pearson Education, Inc. All rights reserved. Essentials of Human Communication, 7 th Edition Joseph A. DeVito Hunter College of the City University of New York

2. Copyright ©2011, 2008, 2005 Pearson Education, Inc. All rights reserved. This multimedia product and its contents are protected under copyright law. The following are prohibited by law: -any public performance or display, including transmission of any image over a network; - preparation of any derivative work, including the extraction, in whole or in part, of any images;. - any rental, lease, or lending of the program. Chapter Two: The Self and Perception

3. Copyright ©2011, 2008, 2005 Pearson Education, Inc. All rights reserved. Chapter Two Goals Define “self-concept” Define “self-awareness” Define “self-esteem” Discover the process of self-disclosure Learn the nature and workings of perception

4. Copyright ©2011, 2008, 2005 Pearson Education, Inc. All rights reserved. The Self in Human Communication Sources of Self Concept Other people’s images of you Social comparison Cultural teachings Self-interpretations and self- evaluations

5. Copyright ©2011, 2008, 2005 Pearson Education, Inc. All rights reserved.

6. Copyright ©2011, 2008, 2005 Pearson Education, Inc. All rights reserved. Self-awareness Who am I? Basic to all communication and is achieved when you examine several aspects of yourself as they might appear to others as well as to you. Johari window

7. Copyright ©2011, 2008, 2005 Pearson Education, Inc. All rights reserved. Your Four Selves

8. Copyright ©2011, 2008, 2005 Pearson Education, Inc. All rights reserved. Growing in Self Awareness Listening to others Increasing your open self Seek information about self Dialogue with yourself

9. Copyright ©2011, 2008, 2005 Pearson Education, Inc. All rights reserved. Self-Esteem Attack self-destructive beliefs Seek out nourishing people Work on projects that will result in success Remind yourself of your successes Secure affirmation

10. Copyright ©2011, 2008, 2005 Pearson Education, Inc. All rights reserved. Self-Disclosure A type of communication in which you reveal information about yourself

11. Copyright ©2011, 2008, 2005 Pearson Education, Inc. All rights reserved. Factors Influencing Self Disclosure Who you are Your culture Your gender Your listeners Your topic and channel

12. Copyright ©2011, 2008, 2005 Pearson Education, Inc. All rights reserved. Rewards of Self-Disclosure Better self-knowledge Stronger coping abilities Improved communication Meaningful relationships

13. Copyright ©2011, 2008, 2005 Pearson Education, Inc. All rights reserved. Dangers of Self-Disclosure Personal risks Relationship risks Professional risks

14. Copyright ©2011, 2008, 2005 Pearson Education, Inc. All rights reserved. Your Rights in Self-Disclosure Resist pressure to self-disclose if you are uncomfortable. Do not be pushed into disclosing. Be indirect and move to other topics. Be assertive in protecting yourself.

15. Copyright ©2011, 2008, 2005 Pearson Education, Inc. All rights reserved. Guidelines for Making Self-Disclosures Things to consider: The motivation The appropriateness The disclosures of the other person The possible burdens self-disclosure might entail

16. Copyright ©2011, 2008, 2005 Pearson Education, Inc. All rights reserved. Guidelines for Facilitating and Responding to Others’ Disclosures Support and reinforce the discloser Be willing to reciprocate Keep the disclosures confidential Don’t use the disclosures against the person

17. Copyright ©2011, 2008, 2005 Pearson Education, Inc. All rights reserved. Guidelines for Resisting Pressure to Self-Disclose Be indirect and move to another topic Be assertive in your refusal to disclose

18. Copyright ©2011, 2008, 2005 Pearson Education, Inc. All rights reserved. Stages of Perception

19. Copyright ©2011, 2008, 2005 Pearson Education, Inc. All rights reserved. Stimulation (Stage 1) First stage: our sense organs are stimulated Selective perception Selective attention Selective exposure

20. Copyright ©2011, 2008, 2005 Pearson Education, Inc. All rights reserved. Organization (Stage 2) At the second stage, you organize the information your senses pick up in three ways: – (1) by rules – (2) by schemata – (3) by scripts.

21. Copyright ©2011, 2008, 2005 Pearson Education, Inc. All rights reserved. Interpretation-Evaluation (Stage 3) Subjective Influenced by experiences, needs, wants, values, expectations, physical and emotional state, gender, and beliefs, rules, schemata, and scripts

22. Copyright ©2011, 2008, 2005 Pearson Education, Inc. All rights reserved. Memory (Stage 4) and Recall (Stage 5) Memory (Stage 4) – Storage of stimulation – “cognitive tags” Recall (Stage 5) – Reconstruction – Inaccuracies

23. Copyright ©2011, 2008, 2005 Pearson Education, Inc. All rights reserved. Impression Formation Processes What you do everyday Self-fulfilling prophecy Personality theory Primacy-Recency Stereotyping Consistency Attribution of control

24. Copyright ©2011, 2008, 2005 Pearson Education, Inc. All rights reserved. Increasing Accuracy in Impression Formation Analyze impressions – Recognize your own role in perception – Avoid early conclusions – Beware of the just world hypothesis Check your perceptions – Describe what you see/hear and seek confirmation Reduce your uncertainty Increase cultural sensitivity

25. Copyright ©2011, 2008, 2005 Pearson Education, Inc. All rights reserved. Impression Management: Goals and Strategies Also called: self-presentation or identity management) Refers to the processes you go through to communicate the impression you want other people to have of you

26. Copyright ©2011, 2008, 2005 Pearson Education, Inc. All rights reserved. Strategies of Impression Management Affinity-seeking and politeness Credibility Self-handicapping Self-deprecating Self-monitoring Influencing Image-confirming