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Chapter 9: Foundations of Interpersonal Communication

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1 Chapter 9: Foundations of Interpersonal Communication
Copyright © 2013, 2009, 2006 Pearson Education, Inc. All Rights Reserved This multimedia product and its contents are protected under copyright law. The following are prohibited by law: any public performance or display, including transmission of any image over a network; preparation of any derivative work, including the extraction, in whole or in part, of any images; any rental, lease, or lending of the program.

2 Relationship Stages Relationships are created and constructed by individuals A single relationship actually contains multiple relationships Relationships occur in stages developing toward intimacy and dissolution Copyright © 2013, 2009, 2006 Pearson Education, Inc. All Rights Reserved

3 Relationship Stages (cont.)
Six stage model Stage One: Contact – first impressions Perceptual Interactional Stage Two: Involvement – sense of mutual connection develops Experimenting and testing Increase time together Copyright © 2013, 2009, 2006 Pearson Education, Inc. All Rights Reserved

4 Relationship Stages (cont.)
Stage Three: Intimacy – commit to establishing a relationship; become a unit, an identifiable pair Talk about relationship Share social networks Interpersonal commitment Social bonding Stage Four: Relationship deterioration – weakening of bonds Intrapersonal dissatisfaction Interpersonal deterioration Copyright © 2013, 2009, 2006 Pearson Education, Inc. All Rights Reserved

5 Relationship Stages (cont.)
Stage Five: Repair Intrapersonal repair Interpersonal repair Stage Six: Dissolution – breaking bonds; see selves as individuals rather than two halves of a pair Interpersonal separation Social or public separation Copyright © 2013, 2009, 2006 Pearson Education, Inc. All Rights Reserved

6 Movement in the stages Exit arrows Vertical arrows
Self-reflexive arrows Copyright © 2013, 2009, 2006 Pearson Education, Inc. All Rights Reserved

7 Relationship Stages (cont.)
Turning points Significant events Positive or negative Vary culturally Relationship license Permission to break a rule Reciprocal or non-reciprocal Usually implied Copyright © 2013, 2009, 2006 Pearson Education, Inc. All Rights Reserved

8 Relationship Theories
Attraction theory Similarity Similarity principle Complementarity Proximity Reinforcement Physical attractiveness and personality Socioeconomic and educational status Reciprocity of liking Copyright © 2013, 2009, 2006 Pearson Education, Inc. All Rights Reserved

9 Relationship Theories (cont.)
Relationship rules theory Friendship Romantic Family What you can talk about How you can talk about something Who you can talk about it to Workplace Copyright © 2013, 2009, 2006 Pearson Education, Inc. All Rights Reserved

10 Relationship Theories (cont.)
Relationship dialectics theory – tensions between opposite motives or desires Open (see other people) and closed (exclusivity) Autonomy (independence) and connection (intimacy) Novelty (new experiences) and predictability (stability) Copyright © 2013, 2009, 2006 Pearson Education, Inc. All Rights Reserved

11 Relationship Theories (cont.)
Relationship dialectics theory (cont.) Strategies to balance tensions Accept imbalance Exit relationship Rebalance your life Copyright © 2013, 2009, 2006 Pearson Education, Inc. All Rights Reserved

12 Relationship Theories (cont.)
Social penetration theory – what you talk about changes with level of intimacy Breadth – range of topics Depth – inner personality or core of person Depenetration – decrease sharing as a relationship declines Copyright © 2013, 2009, 2006 Pearson Education, Inc. All Rights Reserved

13 Relationship Theories (cont.)
Social exchange theory – maximize relational profits Profit = cost – reward Reward – something it costs you to obtain (money, status, love, information, goods, services) Costs – things you would normally avoid Profit – when you subtract the costs from the rewards Copyright © 2013, 2009, 2006 Pearson Education, Inc. All Rights Reserved

14 Relationship Theories (cont.)
Social exchange theory (cont.) Comparison level – your idea or expectations of what rewards you should get in a relationship Comparison level for alternatives – level of rewards in current relationship compared to another relationship Copyright © 2013, 2009, 2006 Pearson Education, Inc. All Rights Reserved

15 Relationship Theories (cont.)
Equity theory Builds on social exchange theory Equitable relationship – your rewards equal your partner’s Underbenefitted Overbenefitted Copyright © 2013, 2009, 2006 Pearson Education, Inc. All Rights Reserved

16 Relationship Theories (cont.)
Politeness theory Two people develop a relationship when each respects, contributes to, and acknowledges the positive and negative face needs of the other and deteriorates when they don’t Politeness relaxes as intimacy increases Copyright © 2013, 2009, 2006 Pearson Education, Inc. All Rights Reserved

17 Relationship Communication
Communicating in developing relationships Be nice Communicate Be open Give assurances Share joint activities Be positive Focus on self-improvement Be empathic Copyright © 2013, 2009, 2006 Pearson Education, Inc. All Rights Reserved

18 Relationship Theories (cont.)
Communicating in deteriorating relationships Communication patterns Withdrawal Decline in self-disclosure Deception Positive messages decrease and negative messages increase Copyright © 2013, 2009, 2006 Pearson Education, Inc. All Rights Reserved

19 Relationship Theories (cont.)
Communicating in deteriorating relationships (cont.) Strategies of disengagement Positive tone to preserve relationship Justification to explain breakup Deception De-escalation to reduce intensity Copyright © 2013, 2009, 2006 Pearson Education, Inc. All Rights Reserved

20 Relationship Theories (cont.)
Communicating in deteriorating relationships (cont.) Dealing with a breakup Break loneliness-depression cycle Take time out Bolster self-esteem Remove uncomfortable relationship symbols Be mindful of your relationship patterns Copyright © 2013, 2009, 2006 Pearson Education, Inc. All Rights Reserved

21 Relationship Theories (cont.)
Communicating in relationship repair Interpersonal repair R – Recognize the problem E – Engage in productive conflict resolution P – Pose possible solutions A – Affirm each other I – Integrate solutions into normal behavior R – Risk Copyright © 2013, 2009, 2006 Pearson Education, Inc. All Rights Reserved

22 Relationship Theories (cont.)
Communicating in relationship repair (cont.) Intrapersonal repair Remember punctuation Copyright © 2013, 2009, 2006 Pearson Education, Inc. All Rights Reserved


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