1. Back to mainmenu Integration platform Integration platform Personal assistant Personal assistant Archive Online workstation Online workstation Process definition -ContentContent -Process flowProcess flow -SecuritySecurity Process definition -ContentContent -Process flowProcess flow -SecuritySecurity Messages about changes Send reminders Monitor processes … Information's Files / pictures Task/contacts … Other systems Databases Email account … Search’s Flow analysis Statistic tests … Complaint cases Costumers records Economical analysis … Import spreadsheet Design workflows Control of event … Designer Repository TIP: Click on the different subjects to learn more about them. Website Operational processes with Tempus Serva Analyze engine Analyze engine

2. Back to mainmenu Case type overview Case type overview Records of elements Records of elements Show/edit elements Show/edit elements Process analysis Process analysis Reports, search, analysis's Reports, search, analysis's Personal note/ subscription You start here

3. Back to mainmenu Records of elements Records of elements Process analysis Process analysis The frontpage gvies you a quick overview of all processes and saved reports.

4. Back to mainmenu Show/edit elements Reports, search and analysis’s For hver type sagsgang findes separate lister der let kan filtreres, sorteres og eksporteres til regneark.

5. Back to mainmenu Based on the collected data about the users work with cases a number of historic analysis’s is generated

6. Back to mainmenu Personal note/ subscription Log for elements Log for elements The simple elements are easily edit because of the user interface helping you continuously control your keying

7. Back to mainmenu Statistic tests Statistic tests Complex searching's with the combination of many parameters can easily be build by the search engine. Division and counting can be graphical illustrated with one click

8. Back to mainmenu Analysis of population demand that you find two groups and select a wished parameter to analyze – Tempus Serva choose the type of test and interpret the data.

9. Back to mainmenu Log information's for elements include The time of use allocated on user The development of the case The permitted access to the case

10. Back to mainmenu Repository Economi and ERP Reconcilliacion CRM / Lead database ABC calculator Various Records Change requests Complain cases Human resources Candidate database Balanced scorecard New employees The standard solutions are aimed to those who want to get started quickly: You can create a solution and then later on modify it. Process definition -ContentContent -CaseCase -SecuritySecurity Process definition -ContentContent -CaseCase -SecuritySecurity

11. Back to mainmenu Who x When x What Archive Established handled Employee Chef started Approved Aim: Max use of 2 days to fullfil the task Notified all managers after 2 days with non activity ”Header” (text) Obligatory ”Photos” (yes/no) ”Attachment” (Photo) Show photo if [photos] = ”yes” ”Price” (decimal) Min: 0 / Max: 10000 ”Loan” (table) Start (data) End(data) Notes (long text) … ”Header” (text) Obligatory ”Photos” (yes/no) ”Attachment” (Photo) Show photo if [photos] = ”yes” ”Price” (decimal) Min: 0 / Max: 10000 ”Loan” (table) Start (data) End(data) Notes (long text) … Content Process Rights With the model of Tempu Serva’s you can define very specified and complex solutions, only by clicking and bescribe the elements in the wished solution. You can define all types of content and relations between cases. There are more than 80 different types of fields, which you can define your content from. The finished processdefinitions can easily be copied and moved between servers. Process definition -ContentContent -CaseCase -SecuritySecurity Process definition -ContentContent -CaseCase -SecuritySecurity

12. Back to mainmenu Process definition -ContentContent -CaseCase -SecuritySecurity Process definition -ContentContent -CaseCase -SecuritySecurity Designer Start using the solutions Who What When ContentOutline the caseAdd security The purpose of Tempus Serva is to make ordinary people able to design and maintain IT systems without the need of programming and long projects. 5-60 minuts As an alternative you can import data from a spreadsheet when you define the content. Besides the procedure of the case you can in the dynamic model choose to: Define actions which need to be implemented automatically Set up measurement points and performance demands in the process. The system can be adjust over and over after need. By this it is obvious to start a “proof-of-concept” before all demands are set.

13. Back to mainmenu Integration platform Integration platform Export Note Import Service The incorporated integration of Tempus Serva secure that the users can work freely across many systems. Integrate other system with Tempus Serva through integrated web services Use data from other systems from other systems directly in your keying. Allow Tempus Serva to look like your website and your intranet. Use same log-on for all systems Set up new cases based on data from other systems Export data to other systems when certain event occurs. XML dokument XML dokument SQL database SQL database Emails (POP3) Emails (POP3) Active Directory Active Directory Web service Web service Website Layout Process definition -ContentContent -CaseCase -SecuritySecurity Process definition -ContentContent -CaseCase -SecuritySecurity

14. Back to mainmenu Integration platform Integration platform Layout The unique design-integrator in Tempus Serva, ensure that the system looks like the rest of your existing systems. Note that the design are being incorporated in all sites without the boring effect that you normally see in use of frames.

15. Back to mainmenu Personal assistent Personal portal Profile / layout Notification Own notes about cases Personal rapports Personal portal Profile / layout Notification Own notes about cases Personal rapports Registration of admission and time consumption Archive The assistant in Tempus Serva helps the user to keep control on the cases and their area of responsibility. Cases in which you are responsible Supervision of a specific case Event (e.g. deadline) Notification though e-mail Notification though e-mail Frequents of notifications can be controlled individually and you do not receive e-mails if you are logged on the system.

16. Back to mainmenu Archive Analysis module Analysis module Task Contacts Charts Files Pictures Template User admission Case history Time consumption Master data Logging of use Appendix and documents Structured information ABCD Historical data for process performance Every case gets its own database All data are kept in databases, which secure good performance and allows advanced analyzes of master data and collected user information's. User / systems To secure data standard all access to data are taking place through the engine who is handling regulations of validation and workflow. Business regulations Data Proces definition -Content -Procedure -Security Proces definition -Content -Procedure -Security

17. Back to mainmenu Personal assistant Rapports Archive Graphs As user you can with only one click produce advanced slides and repports Information about specific cases are saved continuously, which in combination with defined measurement points can be used to analyze the procedure of a process. With one click you can with t-test and chi-test track significant variables. Your oftens used searching are saves under your profile Searches Population statistic Population statistic Process monitor Distribution Analysis module Analysis module Proces definition -Content -Procedure -Security Proces definition -Content -Procedure -Security