1. KX-NS1000 Telnet connection for analysis
Panasonic System Networks CO.,LTD.

2. KX-NS1000 Telnet Connection for analysis
INDEX
1. Connection of PC communication software (like HyperTerminal)
2. Basic data for analysis
3. In case of “slow operation”, “system hung-up”, “system restart” or so on
4. In case of “speech path” problem

3. 1. Connection of PC communication software (like HyperTerminal)
KX-NS1000 Telnet Connection for analysis
1. Connection of PC communication software (like HyperTerminal)
If System (Installer level) password is set “1234”,
LOGIN ID: LOGIN
Password: 1234

4. KX-NS1000 Telnet connection for analysis
Connect PC communication tool (like HyperTerminal) to KX-NS1000 via Telnet or RS-232C
Press “return” key
Enter login ID “login” after “-” appeared.
Enter password “1234”

5. KX-NS1000 Telnet connection for analysis 2. Basic data for analysis

6. KX-NS1000 Telnet connection for analysis
Basic data for analysis
Some data should be gotten by web maintenance condole Please refer to KX-NS1000 Web Maintenance Console for Maintenance.
Explanation of symptom, Procedure of simulation step by step, Date and time when the symptom is appeared.
PCSYS set-up parameter file
Major/Minor error log, error log by “COMDBG A” command and $PBXSYSERR/$SYSMNGSYSERR file

7. KX-NS1000 Telnet connection for analysis
Version check
“VER” command show version of KX-NS1000
4xx.xxxxx means test version
Web-MC Ver.

8. KX-NS1000 Telnet connection for analysis
PBX MPR trace - 1
If trouble happen by specific operation, this trace record PBX internal control for analysis.

9. KX-NS1000 Telnet connection for analysis
PBX MPR trace - 2
Task ID: 8,10 and 11 are basic for all situation
Task ID: 9 is analysis for optional card
MTS: start trace
Task ID: 1b is analysis for CTI communication
(Simulation test is done. If symptom is confirmed, please stop trace.)
MTAE: stop trace
COMDBG A: get error log

10. KX-NS1000 Telnet connection for analysis
PBX MPR trace - 3
How to check whether simulation test is captured by PBX MPR trace or not, by searching key word.
EXT. number, CLIP number (and so on) is shown by ASCII code
Time stamp for checking the date and time at simulation test

11. KX-NS1000 Telnet connection for analysis
PBX MPR trace - 4
Please explain the procedure and step of simulation test in detail for analyzing the PBX MPR trace.

12. KX-NS1000 Telnet connection for analysis
3. In case of “slow operation”, “system hung-up”, “system restart” or so on

13. KX-NS1000 Telnet connection for analysis
CONG command
If “CPUPFM ave.” show some value, please check by “CPUPFM” command in detail.
“CONG” data will be overwritten by one week
CPU performance record check

14. KX-NS1000 Telnet connection for analysis
CONG command
If “FBK over” show some value, please check by “FBK” and “FBK B” command in detail.
FBK show memory status
“Used” of “FBK” data will be overwritten by next day

15. KX-NS1000 Telnet connection for analysis
CONG command
If “WDG cnt over” show some value, please get error log by “COMDBG A” command in detail.

16. KX-NS1000 Telnet connection for analysis
CONG command
$PBXSYSERRx file is gotten by web maintenance console

17. 4. In case of “speech path” problem
KX-NS1000 Telnet connection for analysis
4. In case of “speech path” problem

18. KX-NS1000 Telnet connection for analysis
MAP command
If speech path problem happen, please keep the condition as it. Then, enter “map” command. It shows speech path condition

19. KX-NS1000 Telnet connection for analysis
PATHC command
If speech path problem happen, please dial “9” from EXT. side under trouble condition. Then, enter “pathc” command. It records “9” signal path from EXT. to other party side.
This command is not useful for SLT, SIP phone and UT series at dialing “9” side.

20. KX-NS1000 Telnet connection for analysis

21. “
Thank you very much!

22. Modification：
Telnet_investigation.ppt
- 1st release