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~FAX, E-mail integration~ KX-NS1000 Version1 Unified Messaging ~FAX, E-mail integration~

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Presentation on theme: "~FAX, E-mail integration~ KX-NS1000 Version1 Unified Messaging ~FAX, E-mail integration~"— Presentation transcript:

1 ~FAX, E-mail integration~
KX-NS1000 Version1 Unified Messaging ~FAX, integration~

2 General Overview Unified Messaging is a combination of voice, data and fax. The Unified Messaging (UM) system is built into the NS1000. Full Voice mail features, Optional Fax server module, Microsoft Outlook Plug-in, etc. User Customer Server (IMAP4 / POP3) er Voice Message FAX Message Voice Call Built-in UM The KX-NS1000 PBX has a built-in Unified Messaging system that provides voice mail and fax services to its subscribers. PSTN Voice Message Extension FAX Message FAX Call Cellular Phone Integration 2

3 Introduction In this part, we will focus on “FAX” and “ ” integration. By installing an optional fax interface card, the PBX can receive, distribute, and send faxes. The received faxes are stored in a specified mailbox. Unified Messaging system integration with Microsoft Outlook allows subscribers to access the contents of their mailboxes through Microsoft Outlook in the same way they do . Voice and fax messages appear in subscribers’ inboxes as messages. The Unified Communication features are divided into 2 categories; “Voice Messaging” and “Built-in FAX server, integration”. In this part, only “Voice Messaging” is explained. • Microsoft, Internet Explorer, Outlook, Windows, Windows XP, Windows Vista, and Windows 7 are either registered  trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. • All other trademarks identified here in are the property of their respective owners. • Microsoft product screen shots reprinted with permission from Microsoft Corporation.

4 Table of Contents Chapter 1) Unified Messaging Overview
4) FAX Server Settings 1-1 Unified Messaging 1-2 Operation Overview 1-3 Activation Keys 4-1 Basic Settings 4-2 Mailbox Settings Overview 4-3 Sending Faxes from PC 4-4 Receiving Faxes : Case 1 4-5 Receiving Faxes : Case 2 4-6 Receiving Faxes : Case 3 4-7 Receiving Faxes : Case 4 4-8 Receiving Faxes : Case 5 4-9 Receiving Faxes : Case 6 4-10 Printing Faxes Out 2) FAX Server Overview 2-1 FAX Server Overview 2-2 Methods to Receive Faxes 2-3 Method to Send Faxes 2-4 Hardware Configuration 3) Integration Overview 3-1 Integration Overview 3-2 Notification : Service 3-3 Notification : Operation 3-4 Notification : Settings 3-5 IMAP Integration Overview 3-6 IMAP Integration : Operation 5) Integration Settings 5-1 Notification : Basic Settings 5-2 Notification : Mailbox Settings 5-3 IMAP Integration : System Settings 5-4 IMAP Integration : Mailbox Settings 5-5 IMAP Integration : Client Settings 4

5 Unified Messaging Overview
Chapter 1 Unified Messaging Overview

6 1-1 Unified Messaging KX-NS1000 provides Unified Messaging features.
Built-in FAX Server : FAX Receiving /Sending Service Fax mail can be left in a subscriber’s mailbox, Fax can be sent through driver on PC. notification Desktop Messaging (IMAP Integration, e.g. MS Outlook) notification * : Voice mail, Fax, Missed call, System alarm, Software info, etc. IMAP4 protocol supported : NS1000 can work as voice and fax IMAP4 server. Voice and FAX message will be displayed in the same Inbox of an application (e.g. MS Outlook). The Unified Communication features are divided into 2 categories; “Voice Messaging” and “Built-in FAX server, integration”. In this part, only “Built-in FAX server, integration” is explained. * Regarding System alarm, Software info, etc., refer to the “Maintenance” part for details. Voice Messaging : Built-in Voice Mail Refer to the “Unified Messaging : Built-in Voice Messaging” part for details.

7 1-2 Operation Overview (1)
Operation by Telephones KX-NS1000 FAX Card UM FAX Machine LAN 2. Access to the mailbox from the extension telephones. - A user can take the FAX message in addition to the voice message. - Also can transfer the FAX message to a FAX machine and print out the FAX. Users can access the mailbox to listen the voice messages, to transfer the FAX messages to the FAX machine, etc. from the extension telephones, outside lines, etc. Extension telephones 1. The Message Waiting Lamp on the telephone can notify that a new message (Voice / FAX) is left in the mailbox.

8 1-2 Operation Overview (2)
Operation by PC KX-NS1000 FAX Machine PSTN FAX Card UM LAN FAX sending - A FAX can be sent through the PBX from PC. - FAX driver needs to be installed to the PC. Desktop Messaging (MS Outlook, etc.) - Voice / FAX messages are displayed in the MS outlook inbox. - These messages can be controlled through MS Outlook window. notification (SMTP, POP3) - New Voice / FAX message is left. (with attachment) - System alarm - etc. Users can access the mailbox to check the left voice & FAX message from client software. Also, faxes can be sent to through the PBX. The client software can be popular software (Microsoft Outlook, etc.) .

9 1-3 Activation Keys For Notification, IMAP Integration, Fax Sending Model Number Key Type Maximum Mailboxes Description Stand alone One Look KX-NSU201 UM/ 1 user 1024 16384 * Allows the use of an (IMAP4) client, notification (voice/fax messages), and Fax sending for 1 user. KX-NSU205 UM/ 5 users 5 user. KX-NSU210 UM/ 10 users 10 user. KX-NSU220 UM/ 20 users 20 user. KX-NSU299 UM/ All users notification (voice/fax messages), and Fax sending up to the system’s limit. In this slide, Activation keys only related to this course are explained. When using the other UM features (Voice Messaging, etc.), the corresponding Activation keys are required. Refer to the “Activation Key” part for details. * Activation keys must be installed to the site where the Unified Messaging mailboxes are located. * [UM/ (128users) for free trial] is preinstalled.

10 This Chapter is now complete. Go to Next Chapter.
10

11 Chapter 2 FAX Server Overview 11

12 2-1 FAX Server Overview Optional FAX card provides the FAX Server function on UM. Receiving / Distributing / Sending Faxes Optional FAX card KX-NS0106 is necessary to be mounted on the mother board. PSTN KX-NS1000 The PBX can receive, distribute, and send faxes. Received faxes can be saved in mailboxes * and then forwarded, printed, downloaded, etc. Also, the FAX card is used for sending a FAX to PSTN or FAX Extension. FAX card FAX Extension * approx. 28 pages Fax message = 1 minutes voice message If an optional fax interface card is installed on the mother board, the PBX can receive, distribute, and send faxes. The subscriber can send the documents as a fax. The subscriber can send received faxes to a fax extension to print them out. The subscriber can display a fax image of received fax message on the PC screen. 12

13 DIL/DDI/DID/MSN routing
2-2 Methods to Receive Faxes (1) Methods to receive an Incoming FAX Call (1/2) There are 7 methods to detect and receive an incoming FAX call. Method Explanation Trunk/port service Setting the incoming call service of a service group to fax service and then assigning the service group to a port allows faxes to be received at that port. The mailbox to which faxes are forwarded must also be specified. Caller ID/PIN routing Setting the transfer destination for caller ID routing or PIN routing to fax service allows faxes to be received from the specified phone number. The mailbox to forward faxes to must also be specified. DIL/DDI/DID/MSN routing Routing a call to the Unified Messaging system via DIL/DDI/DID/MSN and assigning that entry a UM service group whose service type is Fax allows faxes to be received through that line. Custom service Setting the service type for a custom service to fax service allows faxes to be received through that custom service.

14 Top menu of a call service
2-2 Methods to Receive Faxes (2) Methods to receive an Incoming FAX Call (2/2) There are 7 methods to detect and receive an incoming FAX call. Method Explanation Top menu of a call service If a fax tone is detected at the top menu of a call service, the fax is received and then saved in a specified mailbox. During playback of personal message, or during message recording If a fax tone is detected while a subscriber’s personal message is being played or while a message is being recorded, the fax can be received at that mailbox. If the sender leaves a voice message before sending the fax, the voice message is attached to the fax as a voice comment. DISA If a DISA line detects a fax tone and forwards the call to the UM group’s floating extension number , the call is forwarded to a specified mailbox.

15 2-3 Method to Send Faxes FAX Printer Driver
Subscribers who install the FAX printer driver (Panasonic product) can send faxes from their PC using the standard “print” function of an application. An operation example Select “Print” function on an application. Select “Panasonic NS1000 FAX Driver” as the printer. The FAX printer driver software runs on the PC in the following Microsoft Windows operating systems. - Microsoft Windows XP, Vista, 7 (For 32bit) - Microsoft Windows 7 (For 64bit)

16 2-4 Hardware Configuration
An Optional FAX card is mounted on the mother board. ・An optional FAX unit (KX-NS0106) provides 1 channel FAX server function. ・Only 1 FAX card can be mounted on the mother board. ・There is no Activation Key required for FAX receiving by mailbox (For printing out received faxes at a FAX extension, etc.) ・For integration ( s are sent with the FAX image as an attached file), Activation Keys (KX-NSU2xx) are required according to the number of users. Activation Keys(KX-NSU2xx) allow users to use integration, IMAP integration, and Fax sending at a same time. ・For IMAP integration (The user can read the FAX image by an application that supports IMAP4 like MS-Outlook), Activation Keys (KX-NSU2xx) are required according to the number of users. ・For sending faxes from PC via FAX driver software, Activation Keys (KX-NSU2xx) are required according to the number of users. 16

17 This Chapter is now complete. Go to Next Chapter.
17

18 E-mail Integration Overview
Chapter 3 Integration Overview 18

19 (IMAP4 client : MS Outlook, etc.)
3-1 Integration Overview There are two types of integration. Notification ; SMTP, POP3 PC (POP client software) KX-NS1000 Server UM Mailbox Sends s (Voice / FAX) using SMTP. Voice Mail / FAX Notification using POP3 IMAP Integration ; MS Outlook integration, etc. KX-NS1000 PC (IMAP4 client : MS Outlook, etc.) notification ; The PBX only sends s. (Non Synchronized) (18) IMAP Integration ; Users can access the mailbox directly. (Synchronized) UM Mailbox Can access the mailbox directly. (using IMAP4)

20 3-2 E-mail Notification : Service
NS1000 provides notification for the following services Service Name Description VM notification * - Report the information of new voice message receipt in  the mail box.  (Whether to attach the voice file/WAV is selectable.) FAX notification * - Report FAX receipt information  (Whether to attach image file/TIFF is selectable.) Missed call notification - Report incoming call information in case being not answered. System alarm notification - Report error log information. * Site name, Error code, Error message, etc. Software info notification Report the updated software available on FTP server. Report of updated software - Inform expired date days in advance / on the day. System analysis data send - Report with attached automated log info collection to analyses the system defect. *An is sent by administrator’s operation. Test mail - Send test mail to confirm the works. Refer to the “Maintenance” part. An can be sent to extension users, notifying them of events such as when they receive a new voice message or fax message. The messages can be sent as attached files. In this slide, only “Voice Mail notification” and “FAX notification” are explained. Refer to the “Maintenance” part for the other notifications. * Activation keys (KX-NS2xx) are required according to the number of users.

21 3-3 E-mail Notification : Operation
NS1000 sends s to the corresponding users. Server 3. Voice Mail / FAX Notification (using POP) 2. Sends s using SMTP. Non-Synchronized 1) Cannot open the mailbox directly. 2) Cannot delete the messages left in the mailbox directly. KX-NS1000 POP client UM Mailbox The PBX operates as an client when sending s. 1. A new message is left. An activation Key (KX-NSU2xx) “Unified Messaging Notification” is required for this feature. 21

22 3-4 E-mail Notification : Settings Overview
There are two types of settings; 1. System Common Settings (Installer’s settings) - SMTP Settings : IP Address of the server, sender information, etc. 2. Each Subscriber’s (Mailbox) Settings - Each Subscriber can set whether to send an when a new voice message and/or Fax message is left to his/her mailbox, by himself/herself from his/her PC. * notification : Enable / Disable * Message Type : All / only Voice message / only Fax message * Destination address : Office, Mobile phone, etc. 3 different destination can be selected * File Attachment : Enable / Disable for Voice message/Fax message (7)To allow subscribers to make settings on their own, you should make User profiles (User accounts) on Web MC for the subscribers. Refer to the “Unified Messaging – Built-in Voice Messaging” part for details. 22

23 3-5 IMAP Integration : Overview
Received FAX / Voice messages are stored in the mailbox of UM. The FAX / Voice messages appear in the subscribers’ inboxes as messages. MS Outlook example KX-NS1000 MS Outlook UM Mailbox Voice Message FAX Message Same Inbox Can access through MS outlook. FAX message : Tiff format Voice message : WAV format Integration with Microsoft Outlook allows subscribers to access the contents of their mailboxes through Microsoft Outlook in the same way they do . MS Outlook directly accesses to the PBX as IMAP client. No additional server is required! An activation Key (KX-NSU2xx) “Unified Messaging Notification” is required for this feature.

24 3-6 IMAP Integration : Operation
IMAP Client (e.g. MS Outlook) Synchronize 1) Can open the mailbox directly. 2) Can delete the messages left in the mailbox directly. KX-NS1000 UM Mailbox With IMAP integration, subscribers can do the following: • Play back voice messages ; The status of played messages can be changed to “OLD”. • View received fax messages • Save voice and fax message data to their PCs • Delete voice and fax messages from their mailboxes on the PBX. If a voice message is opened from the “preview window” , the message is kept as “NEW”.

25 This Chapter is now complete. Go to Next Chapter.
25

26 Chapter 4 FAX Server Settings 26

27 4-1 Basic Settings FAX Extension Number
An extension number is assigned automatically when the optional FAX card is installed. Setup -> PBX Configuration -> 1.1 Slot -> Site Property -> FAX card “Site Property” -> “FAX card” In order to use an optional FAX card as FAX server, an extension number must be assigned to the FAX channel. An extension number is assigned automatically when the optional FAX card is installed. FAX Extension number

28 4-2 Mailbox Settings Overview (1)
General FAX server function (Sending faxes, receiving faxes) is based on each Mailbox. Sending Faxes Receiving Faxes 2. The FAX message is sent to the other party. 1. Incoming FAX call KX-NS1000 Built-in UM FAX Server function 2. The FAX message is stored in the corresponding mailbox. Mailbox 101 Mailbox 102 Mailbox 111 1. Login to the mailbox, and then send the FAX message. 3. An is sent to the address set to each mailbox. ( Notification) Or, access to the mailbox directly. (IMAP integration) For example, to send faxes, subscriber should log in to their mailbox. To receive faxes, a mailbox in which the faxes are stored should be prepared in advance. * The FAX driver logs into the mailbox automatically.

29 4-2 Mailbox Settings Overview (2)
Settings for each Mailbox Overview For each mailbox you can determine whether or not to enable the FAX function, and configure settings such as the destination address. Overview Settings for each mailbox option, FAX option, IMAP integration for each mailbox (through COS programming) Destination address (for Notification) In regards to some kinds of settings, e.g. the destination address, subscribers can also configure them from their own PCs. Regarding the actual settings for each feature, refer to the following slides.

30 4-3 Sending Faxes from PC (1)
FAX Option setting for each Mailbox (PBX side) “FAX Option” setting for each Mailbox should be enabled through COS programming. Setup -> UM Configuration -> 2. Class of Service “General” tab “Fax Option” column - Select “Yes”. (for each COS) Set for the corresponding COS. Setup -> Users -> Each Mailbox’s setting To allow subscribers to send faxes, the Fax option should be enabled for each mailbox. Settings are divided into 2 steps. “UM system settings (COS programming)” and “Each mailbox’s settings (COS setting)” “Unified Message” tab Class of Service (COS) for each Mailbox

31 4-3 Sending Faxes from PC (2)
Mailbox Password for each Mailbox (PBX side) “Mailbox Password” is required for sending faxes. Setup -> Users -> Each User’s setting “Unified Message” tab Edit “Mailbox Password (Message Client)”. When sending faxes from a PC, the subscriber should log in to their mailbox with a password. The same password should be set to both the mailbox and the fax driver software. Enter the new password. * * This password should be the same as the password set to the fax driver software.

32 4-3 Sending Faxes from PC (3)
FAX Driver settings to access the mailbox (PC side) 1 Install the FAX Driver software. 2 Once the software installation is completed, launch the FAX Driver. - Double click the desktop icon. Or “Start -> Program -> Panasonic -> NS1000 FAX Driver -> NS1000 FAX” 3 Set the parameters to log in to the mailbox. Click “Option”. IP Address - Specify the IP address of the PBX. To send faxes from PC, the FAX driver software should be installed to the PC and the corresponding settings should be made. User ID - Specify the mailbox number. Password - Specify the mailbox password set to the Mailbox (PBX side).

33 4-3 Sending Faxes from PC (4)
Operation to send faxes (PC side) 1 Select “Print” function on an application. 2 Select “Panasonic NS1000 FAX Driver” as the printer. 1. Select “Panasonic NS1000 FAX Driver”. 2. Click “Print”. 3 Set the destination. 1. Add the destination, or open Phone book. In this slide, an operation to send faxes from PC is explained. 2. Click “Send”.

34 4-4 Receiving Faxes : Case 1 (1)
By UM service group (Trunk / port service) Setting the incoming call service of a service group to fax service and then assigning the service group to a port allows faxes to be received at that port. Built-in UM Mailbox 101 1. Incoming FAX call UM Port 2. The call is directed to the FAX service by UM service group. FAX Service 3. The FAX message is stored. Mailbox 103 1 Set the UM Service group number for each incoming call destination. DDI/DID example Setup -> PBX Configuration -> DDI/DID Table Destination (for each time mode) - Set the destination to the floating extension number of UM (e.g. 500). The Fax call is transferred to the FAX channel of the UM or the Fax extension. The Fax message to the Fax channel is stored in a Mailbox. In this slide, the first method to receive faxes is explained. UM service Group No. - Set the UM service Group number for each DDI/DID. * If “None” is set, the value of Port Assignment works. (UM Configuration -> 3.2 Port Assignment.)

35 4-4 Receiving Faxes : Case 1 (2)
By UM service group (Trunk / port service) 2 Set the incoming call service for each UM service group. Setup -> UM Configuration -> 3.1 Service Group Incoming Call Service Parameter (each time mode) - Specify the mailbox number in which the FAX messages are stored. * Incoming Call Service (each time mode) - Select “FAX service”. * “FAX Option” setting for the Mailbox should be enabled through COS programming.

36 4-5 Receiving Faxes : Case 2 (1)
Caller ID / PIN Call Routing Setting the transfer destination for Caller ID routing or PIN routing to the fax service allows faxes to be received from the specified phone number. Built-in UM Mailbox 101 1. Incoming FAX call UM Port 2. The call is directed to the FAX service by Caller ID/PIN Call routing. FAX Service 3. The FAX message is stored. Mailbox 103 1 Add the Caller ID / PIN call routing table (1/2) Caller ID example Setup -> UM Configuration -> 4.1 Caller ID / PIN Call Routing In this slide, the second method to receive faxes is explained. 1. Select a mode (Caller ID or PIN) 2. Click “Add”.

37 4-5 Receiving Faxes : Case 2 (2)
Caller ID / PIN Call Routing 2 Add the Caller ID / PIN call routing table (2/2) 1. Specifies a Caller ID number (or range of numbers using the wild card, “*”) 2. Select “Fax Service” . 3. Specify a Mailbox number in which fax messages are stored. * For each time mode * “FAX Option” setting for the Mailbox should be enabled through COS programming. Set the incoming call destination (DDI/DID, DIL destination, etc.) to the floating extension number of UM (e.g. 500). 3 * “Incoming Call Service Parameters” may be set to “Custom Service” , etc..

38 4-6 Receiving Faxes : Case 3 (1)
Top Menu of a call service If a fax tone is detected at the top menu of a call service, the call is transferred to the fax service or the Fax extension. 3. The UM port detects a fax tone. Built-in UM Mailbox 101 1. Incoming FAX call UM Port 4. The call is transferred to the fax service, or the fax extension. FAX Service 2. The UM port answers (Top menu of a call service) 5. The FAX message is stored. Mailbox 103 In this slide, the third method to receive faxes is explained. FAX extension Set the incoming call destination (DDI/DID, DIL destination, etc.) to the floating extension number of UM (e.g. 500). 1 * “Incoming Call Service Parameters” may be set to “Custom Service” , etc..

39 4-6 Receiving Faxes : Case 3 (2)
Top Menu of a call service 2 Set the transfer mode of incoming fax call : Transfer to the fax service Setup -> UM Configuration -> 5.4 Parameters Fax Management Tab Automatic Transfer of Incoming Fax Call - Select “Receive Fax”. Mailbox Number - Specify the Mailbox number in which the fax messages are stored.

40 4-6 Receiving Faxes : Case 3 (3)
Top Menu of a call service 3 Set the transfer mode of incoming fax call : Transfer to the fax extension Setup -> UM Configuration -> 5.4 Parameters Fax Management Tab Automatic Transfer of Incoming Fax Call - Select “Transfer to Fax Extension”. Main Fax Extension No. , Alternative Fax Extension No. - Specify the extension number to which the fax calls are transferred.

41 4-7 Receiving Faxes : Case 4
Each subscriber’s Mailbox If a fax tone is detected while a subscriber’s personal message is being played or while a message is being recorded, the fax can be received at that mailbox. 5. The FAX message is stored. Built-in UM Mailbox 101 1. Incoming FAX call FAX Service UM Port 2. FWD, VM-Transfer, Intercept Routing Mailbox 103 3. The corresponding mailbox answers. 4. The mailbox detects a fax tone. Ext. 103 Mailbox: 103 In this slide, the fourth method to receive faxes is explained. 1 Set the forwarding destination, etc. to the floating extension number of UM (e.g. 500). 2 “FAX Option” setting for the Mailbox should be enabled through COS programming.

42 4-8 Receiving Faxes : Case 5 (1)
DISA If a DISA line detects a fax tone and forwards the call to the UM group’s floating extension number, the call is transferred to the fax service. Built-in UM 1. Incoming FAX call Mailbox 101 UM Port FAX Service 4. The call is forwarded. 5. The FAX message is stored. Mailbox 103 DISA line 2. The DISA line answers. 3. The DISA line detects a fax tone. In this slide, the fifth method to receive faxes is explained. Set the incoming call destination (DDI/DID, DIL destination, etc.) to the floating extension number of DISA line (e.g. 5801). 1

43 4-8 Receiving Faxes : Case 5 (2)
DISA 2 Set the FAX extension option to each DISA line Setup -> PBX Configuration -> DISA Message Fax Extension - Specify the floating extension number of UM Group. (e.g. 500) For each DISA line

44 4-8 Receiving Faxes : Case 5 (3)
DISA 3 Set the Mailbox number in which the fax is stored. Setup -> UM Configuration -> 5.4 Parameters Fax Management Tab Mailbox for Fax Receiving - Specify the Mailbox number

45 4-9 Receiving Faxes : Case 6 (1)
Direct Routing Setting the DIL/DID/DDI/MSN destination to the FAX extension allows faxes to be received. Built-in UM Mailbox 101 1. Incoming FAX call FAX Extension (FAX service) 3. The FAX message is stored. Mailbox 103 2. The Fax extension answers. UM Port Set the incoming call destination (DDI/DID, DIL destination, etc.) to the extension number of Fax extension (e.g. 5103). 1 In this slide, the sixth method to receive faxes is explained.

46 4-9 Receiving Faxes : Case 6 (2)
Direct Routing 2 Set the Mailbox number in which the fax is stored. Setup -> UM Configuration -> 5.4 Parameters Fax Management Tab Mailbox for Fax Receiving - Specify the Mailbox number

47 4-10 Printing Out Faxes (1) A subscriber can send received faxes to another destination. This feature can be used to send received faxes to a fax machine to print out them. NS1000 FAX extension Built-in UM Ext. 103 Mailbox: 103 1. Access the Mailbox. Mailbox 103 3. The received faxes are sent to the fax extension, then printed out. 2. Operation through the voice mail guidance. To listen to voice messages, press 1. To listen to fax message envelopes, press 2. In this slide, the operations to print out the fax messages stored in the mailbox from the extension telephones are explained. The fax messages can also be printed on any Fax machines (e.g. at remote office) from the outside lines. To print this message, press 7. Enter the FAX number, followed by [#]. To print at your default FAX machine (*), press only [#]. To print from your FAX telephone, press [0] [#]. * Refer to the next slide for details.

48 4-10 Printing Out Faxes (2) Default FAX Machine (for each Mailbox)
Each subscriber’s settings example 1 Login to the Web MC with a User (User) Profile. 2 Unified Message Tab Click “ Advanced setting”. By registring a default fax machine, subscribers can print out the fax messages easily. (They should just dial “#”. Refer to the previous slide.) 3 Fax Options Column Automatic Delivery Status Default Fax Number - Specify the default Fax Number

49 This Chapter is now complete. Go to Next Chapter.
49

50 E-mail Integration Settings
Chapter 5 Integration Settings 50

51 5-1 E-mail Notification : Basic Settings (1)
Settings to access the server (1/2) Set server information, SMTP parameter, etc. depending on the specification of the server. Setup -> Network Service -> 2.6 SMTP Mail sender information - The sender of the s from the PBX. SMTP server for relay - SMTP server information (IP address, port number, etc.) This slide explains common settings for notification. SMTP Authentication - User name and Password * Continued on next slide.

52 5-1 E-mail Notification : Basic Settings (2)
Settings to access the server (2/2) Continued from the previous slide. POP Before SMTP - POP server information, etc. Mail Receiving - parameters for mail receiving

53 5-1 E-mail Notification : Basic Settings (3)
Option “ ” option should be enabled to each Mailbox through COS programming. Setup -> UM Configuration -> 2 Class of Service General Tab Settings for each COS. “ Option” should be “Yes”. To allow subscribers to use “ Notification”, the option should be enabled for each mailbox. Settings are divided into 2 steps. “UM system settings (COS programming)” and “Each mailbox’s settings (COS setting)” * The mailbox should be set to the corresponding COS.

54 5-1 E-mail Notification : Basic Settings (4)
Sender (UM Server) Information Set the address that appears as sender address. Setup -> UM Configuration -> 5.4 Parameters Option Tab Address * This slide explains common settings. The mail address set here is used only for the UM system. (Differ from System Alarm notification, etc.) * When an is sent from the UM system, this address appears as sender address. We recommend entering an administrator’s address here. If there are any errors when the UM tries to send messages, error messages will be sent to this address.

55 5-2 E-mail Notification : Mailbox Settings (1)
Settings for Each Mailbox Each subscriber’s settings example 1 Login to the Web MC with a User (User) Profile. 2 Unified Message Tab Click “Advanced setting”. Each subscriber can set the destination address, whether to attach the files (voice/fax), etc., by using Web MC from his/her PC. Of course, you can configure with an Installer profile (Setup -> Users -> 1 User Profiles). 3 Notification Parameters column /Text Message Device - Click “Edit”.

56 5-2 E-mail Notification : Mailbox Settings (2)
Main Settings for Each Mailbox Each subscriber’s settings example 4 Destination Address Notification Type; - All, only Voice, only Fax Whether to attach files; Voice - WAV file Fax Tiff file Title settings * Up to 3 addresses can be registered.

57 5-3 IMAP Integration : System Settings
IMAP4 Server Function Settings Enable or Disable the IMAP4 server function, etc. Setup -> Network Service -> 2.7 IMAP4 IMAP4 - Enable / Disable - Port Number IMAP4 over SSL - Enable / Disable - Port Number CAPABILITY command - Enable / Disable This slide explains common settings for IMAP integration. Authenticated Connection Timeout - Connection Timeout Timer

58 5-4 IMAP Integration : Mailbox Settings (1)
Desktop Messaging (IMAP Integration) Option “Desktop Messaging” option should be enabled through COS programming. Setup -> UM Configuration -> 2 Class of Service General Tab Settings for each COS. “Desktop Messaging” should be “Yes”. To allow subscribers to use “IMAP Integration”, the Desktop Messaging option should be enabled for each mailbox. Settings are divided into 2 steps. “UM system settings (COS programming)” and “Each mailbox’s settings (COS setting)” * The mailbox should be set to the corresponding COS.

59 5-4 IMAP Integration : Mailbox Settings (2)
Message Language (for Each Mailbox) Specify the language of information generated by the UM for the mail (IMAP) client. Setup -> UM Configuration -> 1 Mailbox Settings Message Client Display Language Each subscriber can also set the language by using Web MC from his/her PC. Settings for each Mailbox.

60 5-4 IMAP Integration : Mailbox Settings (3)
Message Client Password (for each Mailbox) “Mailbox Password” is required to access the mailbox from the IMAP client. 1 Access the Web MC (User Profile) 2 Unified Message Tab Mailbox Password (Message Client) - Click “Edit”. When accessing the mailbox from an IMAP client, subscribers should log in to their mailbox with a password. The same password should be set to both the mailbox and the IMAP client software. 3 Enter the new password. * * This password should be the same as the password set to the software (IMAP client).

61 5-5 IMAP Integration : Client Settings
Settings Points Microsoft Outlook example Server Information Account Type : Incoming mail server : Outgoing mail server (SMTP) : Logon Information User Name : Password : Select “IMAP”. IMAP Enter the IP Address of the PBX. smtp.ns1000.com Enter the Mailbox number. (Not “Login ID” for logging into the Web MC with user profiles.) 105 The same password should be set to both the mailbox and the IMAP client. ******** Enter the password which is set at the “Mailbox Password (Message Client)” of each mailbox.

62 Thank you ! The END


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