HiPath 4000 V3.0 The IT Switch for medium and large Enterprises

HiPath 4000 V3.0 The IT Switch for medium and large Enterprises
autumn 2005 Lothar Bauer, Com ESY HS LP

Agenda HiPath 4000 - the IT Switch
1 HiPath 4000: the IT Switch 2 ComScendo on a Button Suite Meet Me Conference Server (MMCS) 3 HiPath 4000 V 3.0 4 Customers Reference Stories Com ESY HS LP HiPath 4000 V February

HiPath Portfolio Applications, Real-Time IP systems, Gateways and Devices
Unified Communications Contact Center Meta Directory Specialized Solutions 3rd Party Interworking – CorNet IP, Q.SIG and SIPQ Common Management Systems HiPath Services and Support Real-Time IP Systems HiPath 8000 HiPath 5000 HiPath 4000 HiPath 3000 HiPath 2000 Other G / Ws RG 8700 HiPath 4000 HiPath 3000 HiPath 2000 Gateways Unser Portfolio (alles aus einer Hand, aufeinander abgestimmt) Endpoints: neu sind APM, WL2 Handset Gateways: neu sind HP2k, RG8700 für HiPath 8000 Positionierung Hp4k: als TK System oder auch als GW für z.b. HiPath 8000 Endpoints Com ESY HS LP HiPath 4000 V February

Do you know .. „By the end of 2007, traditional enterprise telephony system manufacturers will have ceased development (although not necessarily production) and announced their intention to discontinue support for their TDM-based PBX and contact center systems within five years (0.8 probability)“ Source: Steve Blood Gartner September 2004 Meinungen von Analysten: Com ESY HS LP HiPath 4000 V February

Gatekeeper / SIP Registrar
Building an Innovative, Competitive Enterprise Integrated Network Architecture IT Switch HiPath 4000 IP Access Point Gatekeeper / SIP Registrar Real-Time Enabled IP Infrastructure Cornet IP / SIP WLAN Access Point PSTN DECT WLAN SMG AP 3700 IP Positionierung als IT-Switch: Anforderungen der IP Welt und der Kunden bzgl. Mobilität, Skalierbarkeit, Einfachheit Integration in bestehende Datennetze Verteilte IP Architektur bei Hella, Viessmann, Boehringer Running on a Real-Time Enabled IP Infrastructure all of the building blocks of a smart converged Data and Voice Network are working seamlessly together – IT integrated: Lean IT Switch, Survivable Media Gateways, On-Campus Mobility Solutions based on DECT or WLAN. Surrounded by a powerful universe of applications – increasing employees productivity and helping the enterprise to stay competitive in the market. Com ESY HS LP HiPath 4000 V February

Gatekeeper / Registrar
Der IT Switch HiPath 4000 V3.0 HiPath 4000 V3.0 Open Standard Support H.323 and/or SIP Embedded & hardened UNIX Derivate OS Highest available computing platform Networking architecture Time Zone Support for networked topologies Supporting up to 10k+ subscribers Extended Telco Feature Set Build-In MediaServer & Powerful Conferencing Unit Interface to all HiPath Applications based on CSTA, CAP, IP Compact PCI based flexible Server Platform Full Redundant Solution based upon networked topology Facilitating employee mobility Providing a solid foundation for the deployment of sophisticated, feature-rich services and solutions On the Fly SW upgrades and patching IT Switch HiPath 4000 IP Access Point Gatekeeper / Registrar Real-Time Enabled IP Infrastructure Cornet IP / SIP WLAN Access Point DECT PSTN WLAN Survivable Media Gateways AP 3700 IP Com ESY HS LP HiPath 4000 V February

SIP Registrar und H.323 Gatekeeper
IT Switch HiPath 4000 HiPath AP 3700 IP Modular SIP Registrar and H.323 Gatekeeper Extendable up to … per 19‘‘ Shelf Ready to grow – supporting the agile company Security Survivability and Resilience Solutions On the Fly SW upgrades and patching Static and dynamic load sharing Access Point Emergency functionality synchronization between Host and Access Points Interface to Cordless Solutions (DECT installations) and (Voice over) WLAN topologies IP Access Point Gatekeeper / Registrar Real-Time Enabled IP Infrastructure Cornet IP / SIP WLAN Access Point DECT PSTN WLAN Survivable Media Gateways AP 3700 IP Com ESY HS LP HiPath 4000 V February

Access Point AP 3700 IP Survivable Media Gateways
IT Switch HiPath 4000 IP Access Point Gatekeeper / Registrar HiPath AP3700 IP More than 100+ operator / carrier approvals Full Support of Analogue (a/b, …. ) and Digital (Sx, T1, E1, …) Interfaces Survivability Mode IT Switch failure: Full take over and support of full ComScendo Feature Set LAN/WAN failure: Re-Routing via PSTN Local Break Out Path Replacement Cornet IP / SIP Real-Time Enabled IP Infrastructure WLAN Access Point DECT PSTN WLAN Survivable Media Gateways AP 3700 IP Com ESY HS LP HiPath 4000 V February

Survivability and Resilience
Com ESY HS LP HiPath 4000 V February

Benefits: increase desktop productivity As part of HiPath ComScendo
HiPath 4000 V2.0 (HiPath 3000 V 6.0 & HiPath 5000 V 6.0 ) ComScendo on a Button Suite The ComScendo on a Button Suite is a new feature for HiPath systems beginning with HiPath 4000 V2.0 and HiPath 3000 V6.0 / HiPath 5000 V6.0. This functionality is designed for users consisting of devices: optiPoint with display, HiPath Cordless phones (in realization) or optiClient. Benefits: increase desktop productivity As part of HiPath ComScendo The SW is for free. Only the necessary service costs for installation needs to be marketed. Com ESY HS LP HiPath 4000 V February

ComScendo on a Button Suite EasyLookup
Call of the menu by push the application button at the device. Meier Peter Mobil: +49(173)123456 EasyLookup Search Name:Me_ Meier Peter Tel.: +49(89)722-0 EasyLookup Search Name:Meier _ 12:21 HiPath EasyLookup Search Name:Mei_ EasyLookup Search Name:Meier P_ Meier Peter EasyLookup Search Name:_ EasyLookup Search Name:Meie_ EasyLookup LDAP Search Search by Name ? EasyLookup LDAP Search Search by Number ? EasyLookup Search Name:M_ Meier Peter Dep.: Engineering On a Button Suite EasyLookup ? EasyLookup Search Name:Meier_ Choice of the desired function over the arrow buttons of the device. Input of the search parameters about the number keyboard. Apps. Menu Confirmation of the input and following display of the search results. Further information by pressing the arrow buttons. Dialling of the shown phone number possible. Com ESY HS LP HiPath 4000 V February

ComScendo on a Button Suite EasySee
Call of the function EasySee by push the application button at the device. Peter Meier Peter Meier PM Engineering Company TSU TSU E2 FFM 0815/501 Display of the results as a PhoneCard on the PC. 12345 Meier Consultation ? EasySee Page will open EasySee Com ESY HS LP HiPath 4000 V February

ComScendo on a Button Suite EasyMail
Call of the function EasyMail by push the application button at the device. Opening an window on the PC with the addresses of all conversational partners. 12345 Meier Consultation ? EasyMail Client will be started EasyMail Com ESY HS LP HiPath 4000 V February

ComScendo on a Button Suite EasyShare
Call of the function EasyShare by push the application button at the device. Meier Peter Mustermann Max Activation of Microsoft NetMeeting on the PCs of the conversational partners. 12345 Meier Consultation ? EasyShare is starting EasyShare Com ESY HS LP HiPath 4000 V February

ComScendo on a Button Suite Prerequisites
A system HiPath 4000 V2.0 with HiPath CAP V3.0 is needed for the use of the ComScendo On A Button Suite. ComScendo on a Button Suite requires optiPoint devices with a display or an optiClient. The application software module “Systray” (part of the CAP V3.0) has to be installed on each PC of ComScendo on a Button Suite users. The functions EasyLookup, EasySee, EasyMail and EasyShare can be established either on separate buttons or over a menu which is called by a single application button at the device. LDAP-Directory - Corporate Directory with LDAP interface or - HiPath UserManagement V2.0 with LDAP interface, if a Corporate Directory isn‘t available. Com ESY HS LP HiPath 4000 V February

ComScendo on a Button Suite Marketing and customer advantage
the ComScendo on a Button Suite is free of charge (Software is part of HiPath CAP V3.0) Simplifying user typical IT applications … during a call ... ... increases the efficiency … of work sequences at the desk. Com ESY HS LP HiPath 4000 V February

Meet-Me Conference Server (MMCS) for HiPath 4000 V2.0 & HiPath 4000 V3.0
Meet-me conferences allow participants to dial-in externally regardless of their location. Highlights ● quick Return on Invest ● personal conferences ● 30-Channel or 60-Channel Configurations ● up to 20 callers per conference ● 1000 meet-me conferences can be set up ● VIP-conferences with reserved resources ● editing of configured conferences using any telephone or by the administrator ● browser-based administration from all or only authorized workstations ● Deployed as an Integral cPCI Server or as an Add-On ● Pre-recorded announcements and music on hold Customer Benefits ● Lower Communications Costs by Hosting your Own Conferences ● Leverage Large Enterprise Functionality at Small Remote Sites MMCS is an integral application that helps small locations feel like a part of a larger corporation. The took(?) can use either the ad hoc capabilities, or the new meet-me capabilities to have large conferences. Haupttreiber: Kosten sparen für externe Conferenzbridges !!! Com ESY HS LP HiPath 4000 V February

HiPath 4000 V 3.0 Highlights KEY MESSAGES: This is not a PBX. The 19” rack-mounted enclosure holds common control (top enclosure in this picture). Gateways (middle 2 – Access Point 3700 enclosures) and applications (bottom). They are implemented on a LAN or could be implemented via cable (that’s the basic difference between an AP 3700 and an AP 3700 IP). As a Converged System we provide our customers with choices. Our customers can deploy a HiPath 4000 V3.0 as 100% IP, 100% TDM or as with most customers, a mixture thereof, when and where it makes sense. Some customers may be fine with IP for remote workers, but want to keep call center agents on TDM. The choice is theirs to make on their time line. Operating System is hacker- and virus-resistant Unlike competitors who have been blasted recently on the front page of the WSJ, our systems haven’t been exposed. It’s not a surprise based on how meticulous we architecture each of our products. The HiPath 4000 is made to those same exacting standards which is why our systems haven’t been hacked yet. In more slides to come you’ll find out about the architecture and the security features that we have employed. Access Points can reside at the host site (for better resiliency) or extended via IP to remote sites – all operating as a single system. The benefits of a single system are: All sites are capable of being fully survivable via the Access Point Emergency (APE) concept which provides a processor in each and every location that the customer wants. This N+2 redundancy ensures that even the host site’s cabinets are survivable depending on the outage at the main site. Mobile users across many locations have all telephony features accessible at any site. HiPath Assistant can be used to manage many sites since it’s all one system (no need to purchase HiPath 4000 Manager). SIP for subscriber and Trunking (according SIP Standard !!) SIP-Q link to HiPath 2000/3000/5000/8000 Signaling and Payload Encryption for HFA and IP-Trunking support of different time zones for IPDA locations group call (parallel ringing on several devices) Neu Com ESY HS LP HiPath 4000 V February

SIP - Open Standards Support Delivering Smooth Integration and Migrations
Integrated SIP Gateway Card HG 3540 Gateways Supported on All Access Points Can Be Deployed / Configured Home Office Trunks to Carriers Trunks Between Systems Application Integration Endpoint Registration Branch Office WAN In addition to open standards like SIP, PoE (802.3af) and others, Siemens supports a wide range of application, networking and endpoint protocols. KEY MESSAGES: Open Standards means Smooth Migration Open Standards means Easy Integration Open Standards means Investment Protection SIP Carrier Network HiPath 4000 AP 3700 IP Com ESY HS LP HiPath 4000 V February

Open Standards Support The Value of Session Initiation Protocol (SIP)
Why Is SIP Getting So Much Attention? Benefits to the Customer... Presence and Permission-Based Communications Foundation for Interoperability and Solution Choices Benefits to the Market... Communications Solutions Become More “OPEN” Solutions Become Less Proprietary Benefit to Developers... Developers Have Standard for Development – to Create Valuable New Applications for the Entire Market All of This Results in Speeding Up the Enterprise! Benefits to the Customer... SIP enables natural communications based on presence between people, not devices. People are reached faster, less lack time, more efficiencies. Benefits to the Market... SIP provides a level playing field enabling new vendors to deliver solutions, solutions that are best-of-breed. Big players can sometimes be bullies. With a standard approach, more innovation occurs. This innovation allows for new, great and exciting applications that will make our lives richer and more efficient and exciting! Benefit to Developers... SIP enables interoperability which allows developers to create valuable applications – not integration – resulting in speeding up the enterprise. If nobody wants to develop, any great idea will die. Creating applications that can work on any vendors’ equipment is the whole point of going from a vertical to a horizontal market. Com ESY HS LP HiPath 4000 V February

Open Standards Support The Value of SIP Trunks
What Is Customer Value for SIP Trunks? Now True Convergence of Voice and Data on PSTN Trunks! Reduce Operational Expenditure Eliminate the Need for T1 Gateways with Convergence at the Demarcation Point Rapid Provisioning of Trunks for Seasonal / Business Purposes Higher Quality of Service Reduce Voice Latency with Elimination of TDM Conversions Increased Features and Functionality End-to-End IP Feature Transparency Secure VoIP Trunk Technology Lends Itself to SRTP Over SIP Trunks The major benefit here is that a typical voice T1 carries 23 voice channels, giving a maximum of 23 phone calls; whereas a SIP trunk is a data circuit T1 (1.5 Mbps) and will accept as many voice calls as you can stuff into it, and transport data as well. The advantage here is that when you are not using the bandwidth for phone calls, you have extra bandwidth available. While we don’t have SRTP trunks with the public carrier, that demarcation point between the telco and the enterprise is still a point of security breach. By using a standard for SRTP, it is likely that down the road as telcos see the competition to provide secure trunks, that Siemens will be in a position to accept these trunks. Com ESY HS LP HiPath 4000 V February

HiPath 4000 V3.0 SIP Gateway HG 3540 V2.0
The SIP Gateway HG 3540 V2.0 (board STMI V2) offers the possibility to configure SIP subscriber and SIP Trunking in parallel. Existing HG 35x0 V2.0 Gateways can be re-configured to a SIP Gateway. Planned features: SIP subscriber: Basic Call, CLIP/CLIR, COLP/COLR, Call Hold / Retrieve, Call Transfer native SIP: Basic Call, CLIP/CLIR, COLP/COLR SIP-Q to HiPath 8000 V2.0 : CLIP/CLIR, COLP/COLR, CNIP/CNOP/CNIR, Call Transfer, Call Hold / Retrieve, Call Completion, Advice of charge etc. SIP-Q to HiPath 4000 V3.0 : CorNet NQ tunneling like already known from IP-Trunking Restrictions: SIP subscriber cannot access system features like conference, call back, message waiting indication etc. CLIP/CLIR: calling line identification presentation / restriction COLP/COLR: connected line presentation / restriction CNIP/CNIR: calling name identification presentation / restriction CONP: connected name identification presentation Com ESY HS LP HiPath 4000 V February

Securing VoIP End-to-End Secure Communications on HiPath 4000
Packets Encrypted via Standards RFC 3711 for Payload Encryption 128-Bit Advanced Encryption Standard (AES) Implementation H.235 Annex D (Message Integrity) in H.323 Environments Both Devices Must Support Encryption for Security Deployment Service (DLS) Pushes Configuration to All Supported IP Endpoints Secure optiPoint 410 economy plus standard advance optiPoint 420 economy plus standard advance optiClient 130 LAN Basically this shows that Siemens has picked a standard mechanism for VoIP security so that we can work with 3rd party devices and applications. All of the devices on the right will support the encryption if the customer wants to enable it. Signaling via H.235 (CorNet) and payload via SRTP (RFC 3711) using AES. The following devices and gateways will support SRTP: HG 3530, HG 3550, HG 1500 (HiPath 3000) optiPoint 410 economy+, optiPoint 410 standard, optiPoint 410 advance optiPoint 420 economy+, optiPoint 420 standard, optiPoint 420 advance optiClient 130 HiPath CAP Media Streaming DLS HiPath 4000 HiPath 4000 Com ESY HS LP HiPath 4000 V February

Securing VoIP Is There a Business Need?
Reasons to Protect and Secure Voice Calls... Executive Discussions – Plans, Strategy, HR Employee Discussions – HR, Financial Customer Discussions – Financial, Personal, Identity In the Wrong Hands, Conversations Can Result in... Loss of Privacy Unfair Competitive Advantages Legal Ramifications As it states, there are certain users with certain needs. Encryption is not needed by everyone, but every customer has a need for specific individuals. In a safe network environment, encryption isn’t necessary, but this will comfort customers who aren’t sure whether their network is 100% secure. Since VoIP requires switches to work (doesn’t work on hubs) network traffic is only sent to particular ports. Only a user with admin rights would be able to mirror a port on the switch and that’s the only way on the LAN that the VoIP traffic could be captured. Since there can be disgruntled workers and other hackers, Siemens felt it necessary to give piece-of-mind to our customers by allowing them to optionally encrypt traffic that they felt needed extra safeguarding. Since Billions of Dollars Are at Stake, Assume That an Attacker Will Do Anything to Get the Information Com ESY HS LP HiPath 4000 V February

Securing VoIP Where Does Encryption Work – or Not Work?
Encrypting Voice in a Mixed Environment Useful to Secure: On Corporate IP Network Where One IP Endpoint Is Talking with Another IP Endpoint Across an Internet Connection Even without a VPN Connection Doesn’t Provide Security: PSTN Connections Are Subject to Same Risks as Before Connection to Legacy Devices – Digital or Analog Applications That Do Not Support Encryption 3rd Party Applications, Messaging, Conferencing, etc. This slide talks about when it makes sense to secure voice and when it doesn’t. Just as people could wiretap phones in the past, any device that can be wiretapped will still get the voice conversation even if the data packets are encrypted (e.g., analog phone, etc.). Applications, even 3rd party SIP ones which don’t support the standard RFC 3711, will not be able to be encrypted. Conference servers may disable the ability for phones to have secure voice conversations since all members of the conference would need to be secure. Com ESY HS LP HiPath 4000 V February

HiPath 4000 V3.0 support of different time zones
WAN HiPath 4000 Teleworker Branch location with IPDA system time 8.00 a.m. Local time 9.00 a.m. Local time branch 10.00 a.m. Supported time corrections (per user): - time display in idle state - times of call log and call back - correction of Time/Date button. Com ESY HS LP HiPath 4000 V February

Supporting Mobility and Decreasing Risk of Toll Fraud
HiPath 4000 V3.0 - Group Call Serving Mobile Workers Cost Effectively with Parallel Ringing One Number Service (ONS) Master optiPoint Telephone One Number Service (ONS) Members Cellular Telephone (e.g., GSM) + 2 Internal Devices or Alternate Network Features Call Waiting, Call Forwarding, etc. ONS Members or LAN or As users become more mobile, as the previous slide shows, the HiPath 4000 V3.0 needs to react to enable these users to be more productive. As users move from site to site, and from on-site to off-site, the Parallel Ringing feature enables a poor-man’s OpenScape, or a poor-man’s CorporateConnect, depending on what’s needed. In addition, a side benefit is that this can reduce chances of toll fraud as users don’t have full control of off-premise forwarding. Supporting Mobility and Decreasing Risk of Toll Fraud ONS Master HiPath 4000 maximum: 1 Master + 2 members Com ESY HS LP HiPath 4000 V February

SAP Leverages VoIP with Siemens
SAP’s Goals: Reduce Operating Expenses and Real Estate Costs Enable a Common User Experience Leverage Investment in Existing WAN / LAN Infrastructures The Siemens Solution: Standardized on a Single Real-Time IP System to Enable VoIP Networking and IP Desktops and Soft Clients: Create a Single Network Centrally Managed Includes Voice and Data Traffic Unified Messaging and HiPath DeskSharing Business Benefits: Reduced Capital Investment by Deploying Soft Clients Eliminating the Cost of a Telephone on Every Desktop Streamlined the End-Users’ Desktops with Productivity Enhancing Features Minimized Real Estate Expenses Through a “Work Anywhere” System SAP’s Goals: Reduce operating expenses and real estate costs Enable a common user experience Leverage investment in existing WAN / LAN infrastructures The Siemens Solution: Standardized on a single Real-Time IP System to enable VoIP networking and IP desktops and soft clients: Created a single network Centrally managed Includes voice and data traffic Unified Messaging & HiPath DeskSharing Business Benefits: Reduced capital investment by deploying soft clients Eliminating the cost of a telephone on every desktop Streamlined the end-users’ desktops with: Productivity enhancing features Minimized real estate expenses through a “work anywhere” system Com ESY HS LP HiPath 4000 V February

Sony Pictures Entertainment
Business Needs: Enable a Highly Mobile Workforce Increase Revenues in the Communications Profit Center Decrease Network and Telecom Costs Associated with Incompatible Systems The Siemens Solution: Multiple HiPath Real-Time IP Systems and IP Shelves Supporting 8 Sites IP Networking Unified Messaging One-Number Follow-Me Service Centralized Management Software Business Benefits: $300K Savings in Reduced Maintenance Additional Savings in Network Costs, Management Savings Increased Revenue from P&L Center Bill-Backs Sony Pictures Entertainment's global operations encompass motion picture production and distribution, television programming and syndication, home video acquisition and distribution, operation of studio facilities, development of new entertainment technologies and distribution of filmed entertainment in 67 countries worldwide. Over the years Sony had acquired a myriad of incompatible Nortel and Avaya communications systems. In 2001 they decided the time had come to upgrade and put out an RFP for a completely new system. At the heart of the RFP were three key requirements: - The ability to handle a highly mobile workforce - A feature-rich system with management tools to allow Sony to increase revenues in the communications profit center - Lower network costs Sony chose Siemens because Siemens is a global company with healthy profits that can fuel aggressive R&D. Siemens began an aggressive upgrade which included: - HiPath 4500s in the main campus and several remote sites - HiPath 4300s in several remote sites - IPDA remote shelves in several of the smaller buildings on campus - CorNet IP to link the various sites - Xpressions unified messaging - Centralized management for MAC - Corporate Connect for 1-number follow-me service to cell phones Sony has been extremely satisfied with the result. They expect to save a minimum of $300,000 over five years on reduced maintenance costs alone. They will accrue substantial additional cost savings due to the elimination of their dedicated T1 lines. Centralized management further sweetens the deal. And finally, they are able to generate much higher revenue in the profit and loss center because of all the new features they now enjoy. In the end, you could say Siemens has become a star at Sony Pictures Entertainment. Com ESY HS LP HiPath 4000 V February

Nissan North America Drives Business Value with HiPath 4000
Nissan’s Goals: Cut Costs by 15% Increase Revenue by Selling an Additional 1,000,000 Cars The Siemens Solution: Standardized on a Single Platform to Enable VoIP Applications and Desktops Implemented North American VoIP Network Provided Global Services Project Management IP Networking Contact Center Consulting Business Benefits: Leveraged VoIP Network to Decrease Telecom Operating Expenses by 15% Through IP on the Desktop, Reduced Capital Acquisition by $80K Improved Customer Satisfaction by Deploying Best-of-Breed VoIP Contact Center Technologies Quick Facts Nissan generates $57 billion in revenue annually World’s 5th largest carmaker Over 127,000 employees worldwide Nissan wanted to decrease its operating debt to 0. It also had a goal to sell one million additional cars before the end of With these goals, Nissan needed change. Com ESY HS LP HiPath 4000 V February

Making Life Easier. Making Life Work. LifeWorks@Com
Vielen Dank für Ihre Aufmerksamkeit! Fragen und Antworten ?! Making Life Easier. Three Deployment Options: Enterprise Premise-based Managed Service Service Provider Making Life Work. Com ESY HS LP HiPath 4000 V February

HiPath 4000 V3.0 The IT Switch for medium and large Enterprises

Similar presentations

Presentation on theme: "HiPath 4000 V3.0 The IT Switch for medium and large Enterprises"— Presentation transcript:

Similar presentations

About project

Feedback

Log in

Auth with social network:

HiPath 4000 V3.0 The IT Switch for medium and large Enterprises

Similar presentations

Presentation on theme: "HiPath 4000 V3.0 The IT Switch for medium and large Enterprises"— Presentation transcript:

Similar presentations

About project

Feedback