1. Aastra MX-ONE Telephony System Sales Presentation

2. Voice to Multimedia - Focusing on Video & Mobility
Multimedia Dimension
Voice Dimension
Today
Aastra vision
As an example of our longer term strategy and vision, we envision that today's call managers will move from being voice centric to multimedia type servers that have a focus on collaboration services rather than just voice as a service. This is very much in line with the technology drivers we saw before with personal computing devices (PC tablets, smart phones) will be the user device of choice and video will become mainstream as a form of communication. Aastra will focus their developments towards content rich services, such as web-based video conferencing and desktop sharing to make the paradigm shift from voice to video as the natural way of communicating between people.
Yesterday
IP PBX = Voice
Communication Platform= Multimedia Call Control
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3. MX-ONE – The Seamless Communications
One of the strongest communications solutions available in the market today
True SIP-based convergence
Unified Communication and Collaboration (UCC)
Completely integrated mobility
Powerful terminal portfolio
Installed base in more than 100 countries
More than 500 features
Open standards
Unique migration story
Key message:
MX-ONE is a powerful full-featured communication system, integrating Mobility and a complete suite of UC applications combined with an IT-based management suite.
With our installed base we have a killer migration story that will keep our customer loyalty as they know they can move to the benefits of UC and mobility whenever they want at their own pace.
MX-ONE Communication System
Aastra MX-ONE gives companies the opportunity to buy a complete solution focused on UC and mobility.
The MX-ONE offers a unified communications solution which includes:
- Integrated mobility - by integrating mobile phones into the call manager with fixed mobile convergence, members of staff can enjoy the features usually provided by an office desk phone on their mobiles making them more reactive and reachable with a single number.
- Productivity enhancing tools, such as presence management for more efficient call management, advanced messaging (for voice mail, fax mail and unified messaging) as well as call screening
- The MX-ONE provides companies with the flexibility to build a leading edge IP solution in a cost effective and convenient manner. Employees working from home or on the move can become reachable on the same number and benefit from similar features as when they are in the office.
- The MX-ONE supports standard communications protocols like SIP (Session Initiation Protocol) on both the extension and trunk line and is available with a wide variety of terminals (mobile, SIP, IP, DECT, SIP DECT, Wi-Fi for example) and applications (such as the award-winning Solidus eCare solution for contact centre).
Mobility
Integrated mobility with DECT, Fixed Mobile Convergence and advanced mobility solutions improves productivity and availability for employees on the move whether they are on site, in the office premises or off site. Aastra’s knowledge of fixed, mobile and corporate networks, mobile devices and application development puts us in a unique position to meet the needs of the mobile workforce.
We provide the Aastra Mobile Client (AMC) for mobile phone integration with the corporate communications system as well as a full range of in-building wireless products (DECT, SIP DECT etc.).
Complete contact center solutions
Solidus eCare offers top shelf call centre solutions including powerful agent desktop, skills-based routing, integration towards major BRM applications (SAP, Siebel etc), real time monitoring tools, and management applications, as well as multimedia, multimodal contact centers (handling voice, video, text, s and faxes) from small to large call centers handling millions of calls.
Terminals and clients – Same look an feel We offer a complete range of analogue, digital, IP/SIP and cordless handsets, mobile (AMC) and desktop (BluStar soft phone) clients, as well as end-user UC applications to suit different business users needs and individual requirements.
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4. Positioning of MX-ONE Targeting large and medium market globally
300 – 500,000 users
Industry independent
Greenfield and replacement scenarios
Migration of existing customers towards
UCC and Mobility
The ultimate communication solution
Multimedia communication server
Integrates voice, video, data…
Offers increased productivity, efficiency and integration with existing business processes
Designed for customers with strong need for mobility and cost control  
Future proof
Based on industry standards like SIP and CSTA
Integration with third-party applications and presence engines
Web-based single point of entry for management
Partner slide
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5. MX-ONE - System Overview
MX-ONE Manager
Applications
Terminals
Contact Management (CMG) - Attendant Suite
Business User portal
Activity/presence management
Calendar integration
Meet-me conferencing
Corporate social networking
Attendant Solution - InAttend
Contact Center (Solidus eCare)
Multimedia Contact Center Suite
Sophisticated skills-based routing
Integration of back office staff
Unified Messaging (One Box)
Voice Mail, Auto Attendant
Unified Messaging Suite
Speech driven services
Unified Fax
MX-ONE Manager Provisioning (MP)
MX-ONE Manager TS
MX-ONE Manager Availability (MA)
MX-ONE Manager System Performance (MSP)
BluStar for PC
LAN/WAN
IP/SIP, TDM, (S)IP-DECT
Fixed and wireless
telephone portfolio
Mobile Clients
- Mobile Extension
- AMC and AMC+
Aastra MX-ONE Telephony System
The MX-ONE Telephony System consists of two basic components: the server and the media gateway. In the MX-ONE architecture, a server and several media gateways can be combined to form either a complete stand-alone system or used as components in a larger multi-server system.. In this release we are introducing a new media gateway (the MGU board housed in a 3U chassis called MX-ONE Lite).
Aastra MX- ONE Management Suite
MX-ONE offers a complete range of applications for administrators and end-users. From the users’ and an operation and maintenance point of view, MX-ONE acts as one system. Management is handled centrally in terms of operation and maintenance and the solution is based on modern principles familiar to an IT operations center.
MX-ONE Manager is a complete Management Suite consisting of:
MX-ONE Manager Telephony System (MTS) for configuration of system functions
MX-ONE Manager Provisioning (MP) for user configuration data
MX-ONE Manager Availability (MA) for system performance management
MX-ONE Manager System Performance (MSP)
MX-ONE Manager Provisioning handles all user and service related tasks for the entire solution from one and the same GUI. New users will be defined for all relevant applications, such as MX-ONE Manager Telephony System, OneBox, AMC and CMG. There is no need to switch between different tools when defining new users.
MX-ONE Manager Provisioning integrates with the company IT department via a SOAP-based API or web-services to enable integration with existing IT management tools using standards based interfaces. Security is provided via TLS based HTTPS.
Note: MX-ONE Manager Device that was a part of the MX-ONE Manager suite in the previous MX-ONE version has been phased out with MX-ONE Version 4.0.
Aastra Mobile Client (AMC)
With the Aastra Mobile Client (AMC) you get better leverage of your communications system investment for your mobile workforce. AMC is a mobile terminal client creating automatic access to Aastra Mobile Extension services for mobile integration to your communication system. It allows mobile users to use short number and extension dialing in combination with the Aastra Mobile Extension features, for utilizing traditional communication system services as if they were using their traditional desk phone. In addition, the AMC Dynamic Mobile Least Cost Routing (LCR) feature minimizes mobile roaming expenses by having the call setup routed through the least costly path.
Unified Messaging (OneBox)
OneBox Voice Mail, is a feature-rich voice messaging system supporting all the traditional voice mail features and can be expanded into a complete Unified Messaging and fax system. OneBox Voice Mail also provides auto-attendant capabilities that can be used to route incoming calls based on the called party’s preferences and activity settings without an operator. The Voice Intercept Messaging (VIM) option enables users to set their preferences and absence activities, with contextual greetings based on the user status. Inbound callers are then informed as to a user’s availability and offered options to route their call accordingly. Users can access their voice mail box using a web browser or via their mobile or office phone to listen to their messages and manage their preferences.
By adding optional features, such as integration, fax and text-to-speech, OneBox is a full featured Unified Messaging application that lets users access their messages anytime, anywhere through any device. All messages - whether voice, fax or - are available through your phone of choice via text-to-speech or your computer desktop via Microsoft Outlook, Lotus Notes, Novell GroupWise or any IMAP4-compliant system.
Aastra Contact Management Suite (CMG)
- The Contact Management Suite (CMG) PC based attendant application offers you a wealth of tools, like advanced attendant functionality, instant messaging, corporate directories, call logs and presence profile management. - The attendant console offers efficient support through a large number of integrated functions securing high quality attendant performance. - Aastra Office Web and Quick are multi-featured applications for office users to control how incoming calls are routed, for example during a meeting. The applications also provide an on-line directory with access to colleagues’ activity or presence information. - Aastra CMG Calendar Connection. Information about co-workers whereabouts or events is automatically transferred from the calendar (e.g. Microsoft Office/Outlook, Lotus Domino/Notes and Novell/GroupWise) to the CMG, available for attendants, office users, IVR and CMG Mobile Client. - Aastra CMG Visit Management is a sophisticated visit management routine that supports hosting employee, attendant, receptionist, as well as the visitor, giving every visit a VIP treatment. It provides tools for visitor management in four steps: preparation through visitor pre-registration, welcoming and registration in the reception, internal hosting and finally reporting. All steps are integrated with the CMG system.
Aastra BluStar soft phone application
With Aastra BluStar users have access to the all corporate collaboration tools. Besides making and receiving calls from your PC, it also provides users with activity/presence and Instant Messaging services and full integration with back-office contact and calendar suites. It is also the interface of choice for call center agents in combination with our Solidus eCare contact center suite.
Aastra Solidus eCare contact center
Aastra Solidus eCare offers IP and mobility-enabled contact center solutions for enterprises of all sizes and presents full IP-based contact center capabilities. Solidus eCare comes empowered with Mobile Extension, allowing the contact-center agents access to the same functionality regardless of where they are located, i.e. at the head office premises, branch office premises, and/or at any other remote location.
Analog, digital and SIP trunks
Operator
MX-ONE Telephony System
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6. MX-ONE – Building Blocks
MX-ONE Telephony System
MX-ONE Telephony Server - Aastra Server Unit – Embedded (ASU-E) (1)
- Turn-key server solution, based on Dell R310 servers
MX-ONE Media Gateway MX-ONE Lite (3U + MGU board) (3)
- MX-ONE Classic (7U + MGU board) (4)
(1)
(2)
(3)
(4)
MX-ONE Management Suite
MX-ONE Manager Telephony System
MX-ONE Manager Provisioning
MX-ONE Manager Availability
MX-ONE Manager System Performance
UCC Application Suite
Mobile Clients (AMC and AMC+)
Unified Messaging (OneBox)
Contact Management Suite (CMG)
Attendant Solution (InAttend)
Contact Center (Solidus eCare)
Soft phone (BluStar)
Hospitality Solutions
The secret of MX-ONE in four parts
1. Aastra MX-ONE Telephony System
The telephony engine of the communication system consists of Linux based call control software and media gateway hardware
that can easily be integrated into your existing IT environment. The unique architecture allows you to cluster up to
124 servers into a single system that’s distributed over several sites and scalable for up to 500,000 IP users.
2. Aastra MX-ONE Manager
The single-point-of-entry management approach integrates perfectly with today's IT management platforms and offers
full control over your MX-ONE communication networks. The web-based user interface offers different authorization levels
for system administrators, HR managers and even end-users. This means system administration, provisioning and performance
monitoring are handled from the same place for the MX-ONE, UC applications and end-points, whether located
centrally or remotely, which makes management a snap.
3. Aastra MX-ONE Applications
The user-friendly Contact Management Suite (CMG) offers you a wealth of tools, such as instant messaging, corporate
directories, call logs and presence profile management. CMG is integrated with Microsoft Office/Outlook, Lotus Domino/
Notes and Novell/GroupWise. CMG’s PC-based attendant is designed to help people with impaired vision.
A sophisticated and modular multimedia contact center solution, Aastra Solidus eCare, integrates with existing infrastructures
as well as with customer business processes and applications. Based on MX-ONE, it provides unrivaled customer
service across all media, unique skills-based routing and agent desktop applications. And cost-effectiveness beyond
compare. The introduction of CSTA Phase III /XML, in combination with SIP, offers existing customers better integration for Unified Communications
applications. It enables them to introduce new presence engines that use interfaces based on open standards.
4. Unified Messaging (OneBox)
For total control of all your messages, OneBox offers everything from basic voic to a comprehensive unified messaging
and fax system. It is fully compatible with Microsoft Outlook, Lotus Notes and Novell GroupWise.
The components behind the solution
New Media Gateway Unit
No new hardware – no real change. In the latest MX-ONE release, the new Media Gateway Unit is designed for greater
redundancy and cost rationalization, partly due to a consolidation of hardware. The MGU replaces several boards and
offers new functionalities.
New small MX-ONE Lite foot print
MGU is the key component – together with ISDN and VoIP resources – in the new 3U chassis, called MX-ONE Lite, an “all in-
one box” solution for branch offices. Fewer servers result in lower costs and easier handling.
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7. MX-ONE - System Capacity
PER SERVER
PER SYSTEM
Servers -
124
Media Gateways 15
1,860
PRIs
64 E1 or 87 T1
7,936/10,788
Users
15,000
500,000
CALL HANDLING
Embedded/MX-ONE server
5 calls/sec
620 calls/sec
Dell R310 *
50 calls/sec
6,200 calls/sec
* 2.4 GHz Quad Core processor (Intel X86 architecture) , 6 GB RAM, 72 GB HDD
Note: MX-ONE is available as Media Kit and any server can theoretically be used. This is an example of a specific high performance server that has been tested
in Aastra’s labs.
Example of user combinations in one server 
Config
SIP[1]
H.323
DECT
Digital
Analog
Mobile S0
CAS
ext
Total 1
15,000 2
14,000
1,000 3
13,360
640 4
12,720 5
10,160
2,560 6
5,160
5,000 7
4,840
320 8
4,200
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8. Flexibility Freedom of choice – open deployment
Centralized and distributed
One system or networked system
Server redundancy, HLR redundancy, network redundancy (link failover), VMware High Availability (HA), VMware Fault Tolerance (FT)
“Open” standards approach
Based on LINUX SUSE operating system
SIP trunking, SIP applications/terminals
CSTA Phase III, Web-services (SOAP), XML etc.
Distributed architecture
Scalability
Virtually unlimited scalability
124 servers with up to 500,000 users in one single system
Add call control modules to remote gateways
Freedom of choice – open deployment
Centralized or distributed deployment – customer has the choice depending on his particular situation.
One system or networked system – also it can be one system or networked systems .. No matter single management of all and full feature transparency.
Server redundancy, HLR redundancy and server bonding – there are choices on how deep a level of redundancy you need .. It’s more about understanding what is more critical to the customer and putting the right solution in place to address it.
“Open” standards approach – this is obvious
Based on LINUX SUSE operating system
SIP trunking for integration with business trunking services that are becoming common place on the market.
SIP based applications like Solidus eCare (contact center), OneBox (unified messaging), BluStar (soft phone) etc. Complete portfolio of SIP terminals with complete feature set close to the level of digital sets.
CSTA Phase 3/XML for 3rd party integration with back office applications.
Distributed architecture – This is a USP for MX-ONE - single numbering plan (10 digits by the way) and full feature transparency, even across national borders. Centralized applications and single point of entry for management.
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9. Ease of Use – Work Wherever You Want
Complete portfolio for teleworkers
Excellent voice and multimedia communications
Same functionality in and out of the office
Ergonomic user interfaces on all devices
Move freely between fixed line, soft phone or mobile
Free seating and one number concept
Fast forwarding between devices
Intuitive to manage and use
With our system the enterprise can provide to its employees an advanced and secured corporate communications environment, on any chosen device, whether in the office or on the move. Based on the profile of the user, the enterprise can tailor make a communications solutions, including the choice of devices and different feature packages.
MX-ONE supports a wide range of mobility options:
- On Site mobility for users who do not have a need for enterprise communication outside the company building. Some example of functions that support this need:
DECT phones
BluStar for PC client
Free seating
Self Management (MX-ONE Manager Provisioning)
- On and off site mobility for users who have a need for enterprise communication both at the office and outside the office
Operator / service provider based Mobile Extension
AMC and AMC+ (mobile PBX integration)
- Mobility usability will ease the business communication on and off site by providing the user with tools like MX-ONE feature GUIs and voice controlled systems for business access simplicity
Aastra Mobile Client (AMC) / Voice Mail (MX-ONE Messaging) / Automatic Voice attendant
GUI with Enterprise services
Access to PBX services (AMC, AMC+ and BluStar)
Corporate directory search (AMC, AMC+, BluStar)
Presence Federation (AMC+)
(AMC+, BluStar)
One voice mail box (AMC, AMC+ and BluStar)
Back office application integration
- Mobile cost control & cost reduction
Mobile Least Cost Routing (AMC and AMC+)
Travel SIM (AMC and AMC+)
Dual mode (AMC+)
VoIP over 3.5G & WiFi (AMC+)
Aastra Soft phone (BluStar)
- Mobile security for users that needs business secure communication on and off site
VoIP TLS & SRTP (AMC+)
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10. A Wise Investment One Infrastructure Enhanced Features
Common IP voice, video and data
Simple web-based O&M
Enhanced Features
Mobility integration
Presence, call routing
IM and VoIP
Highly Flexible Solution
Flexible device options
Smooth migration
Flexible user-based licensing
Future proof and open architecture
Lower Total Cost of Ownership (TCO)
Immediate savings on operational costs achieved by deploying UC features across the enterprise
Save on OPEX with new HW building practice
Dynamic mobile LCR gives tangible savings on roaming costs
Centralized Management for reduced IT OPEX
The main advantages of a smooth step by step migration strategy are:
Enterprises can immediately save on operational costs by deploying a Voice, Video and Data IP infrastructure. A common infrastructure is also easy to manage via the same IT O&M tools for both voice and data applications.
Moving to IP based communications and deploying UCC and mobility solutions, the enterprise open up new services, such as mobile integration and collaboration services, improving effectiveness and productivity, thus offering better customer service.
Enterprises can defer a significant portion of the capital costs associated with a new communications system, such as the cost of new phones or individual user licenses for users whose primary phone remains on the legacy system.
Enterprises can gain immediate benefits by deploying UCC features across the enterprise.
Benefit immediately from the FMC integration with the existing communications system - enable your mobile users to have access to the same services as though they were in the office.
AMC Dynamic Least Cost Routing is a big factor from the investment perspective, controlling and significantly reducing roaming cost.
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11. MX-ONE – A Green Solution
Environmental-energy consumption
More efficient energy usage
Smaller footprint with modern HW
Teleworking with UCC tools
Flexible working hours increase productivity
Reduction of commuting time means less energy consumption
Reduction of real estate and other operational costs for employers
Environmental-declared solution
All products environmentally declared according to the EU and other national directives
Remote maintenance
Reduce Energy Cost – Optimize Power Usage The MX-ONE building practice (19”) combined with the new cost rationalized and power optimized HW opens up for significant savings in terms of foot print and power consumption. All MX-ONE building blocks, including IP terminals, are recyclable and conform to the RoHS EU directive. The MX-ONE green evolution has over the 10 past years decreased the system HW power consumption 10 times, from 9,5 KW to 0,9 KW for a 15,000 user system.
A comparison made between MX-ONE and an equivalent competitor deployment shows that the difference in power consumption during a year for the 2 systems, each equipped with 1,000 IP terminals, is enough to heat up 3,5 households during the same period. So, the MX-ONE migration story provides the flexibility to change parts of the system at the customers own pace, and with every investment in new HW, the operational costs will decrease. Go green with MX-ONE!
Teleworking
Teleworking provides a virtual office environment for employees, wherever they are, at home or working off site.
Regardless of their location, employees can continue to work seamlessly and engage with colleagues and customers.
Presence management offers a better call management, VoIP and IM avoids to rely on mobile phones and their recurring costs, document sharing and video conferencing facilitate better collaboration. Teleworking enables benefits such as: reduction of commuting time, which results in saved time, reduced expenditures for fuel, car parking and maintenance, as well as reduced CO2 emissions by having fewer people on the roads. Offering flexible working hours for employers and employees which increases productivity by reducing stress, allowing fewer disruptions and providing more time with the family.
- Reduction of real estate and other operation costs for employers
- Enabling remote working can also contribute to company business continuity plans
Remote Maintenance
Remote maintenance provides a business with a centralized solution to manage, maintain and resolve faults that may occur for both voice and data. This means that problems and faults can be rectified without the need for technical staff to travel on most occasions. This reduces fuel, parking and travel costs, as well as emissions on the roads.
Environmental Declared Solution
Aastra is market leading when it comes to environmental friendliness. Plastic parts are free of brominates and halogenated flame retardants that constitute an ecological threat. Other terminal cords on the market use PVC. Dialog terminals use the environmental friendly polyurethane.
All parts are marked for recycling.
Terminals/products can be returned at end-of-life to an Aastra collection point to be almost 100% recycled ECO declared. The ECO declaration is a list of standards that have been specified by Swedish Industry as being critical to a product being environmental sound.
Conformant to the EU directive RoHS, Restriction of Hazardous Substances.
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12. Aastra MX-ONE 5.0 Highlights

13. Highlights in MX-ONE 5.0 Virtualization
BluStar Ecosystem – Multimedia Collaboration
Native Multimedia services for SIP users
Multi-device licensing for SIP users
Advanced features for Aastra SIP terminals
SIP DECT 3.0
Aastra AMC+ 2.0 SP1
Strong integration with 3rd party products
MX-ONE Manager Provisioning (MP) and MX-ONE Manager Telephony System (MTS) enhancements
MX-ONE Manager System Performance (MSP) 1.0
Fault and Alarm Management
Partner slide
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14. Highlights in MX-ONE 5.0 - Virtualization
06/04/2017
Highlights in MX-ONE Virtualization
IT Consolidation
Reduce capital costs
Infrastructure savings
Lower power consumption
Reduced cooling requirements
Decrease physical space requirements
Improve the efficiency and availability of IT resources
Increase Reliability
More reliable failover capabilities
Can achieve true ”5 nines” level of resilience
IT departments are more and more looking for alternatives to reduce the total cost of ownership and increase productivity, however in the last two decades, x86 architecture based servers have increased their numbers in the IT segment. Indeed, in a traditional x86 architecture only one or few applications share the same hardware. This meant the multiplication of servers which were each dedicated to a different back office applications (Mail servers, Web servers, Databases, CRM, etc.) to ensure enough resources to handle peak traffic. In most of the cases these applications do not use all the powerful of the server hardware and as a consequence causes waste of CPU, memory, etc. Additional servers, requires more power, cooling, physical space, maintenance, etc. which raises the TCO in data centers.
Virtualization software companies address such issues by offering possible ways to optimize server efficiency. For instance, this can be achieved by sharing hardware resources between virtual machines (guest machine).
Some of the benefits of this strategy are listed here.
There are some things to keep in mind when going for virtualization. Some examples are:
Network Complexity – mainly a requirement for more complex virtualization environments to enable decoupling of management and storage traffic from live traffic networks.
Hardware costs (SAN, etc..) – this is mainly required to allow things like Vmotion or high availability or fault tolerance, as the storage needs to be de-coupled form the host HW. It is a key component to simplifying maintenance of server and enabling seamless transport of virtual machines between hosts (maintenance, HA or failover, etc…)
Failover costs – there are fairly expensive SW options from virtualization vendors, but an organization’s need for increased reliability justifies the cost
Integrate to Information and Communication Technology (ICT) global strategy
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15. Virtualization – Consolidation & Centralization
06/04/2017
Virtualization – Consolidation & Centralization
Traditional communications environment
Separate servers for TS
Separate servers for UC applications
This slide only to emphasize what was said in the previous slide, so don’t hang on this slide for long ..
Basically, before virtualisation, you have different instances of the applications running on different servers. Takes up space and energy and requires a more complex maintenance process as they have to be handled individually. With virtualization in place, this situation will now change.
Click
VAN
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16. Virtualization – Consolidation & Centralization
06/04/2017
Virtualization – Consolidation & Centralization
Virtualized Communications Servers
Virtualized Telephony Servers
Virtualized UC Applications Server
Benefits:
Consolidate TS and application servers
Reduce server footprint and facilitate data center management
Real time apps in line with company IS/IT virtualization strategy
This slide only to emphasize what was said in the previous slide
Main thing to point out is that both MX-ONE Call control management and UC/UM applications are now virtualized and can reside on the same host. Reduced footrpint/energy, fits well into corporate IT strategy: e.g. Fits perfectly into the Virtualization environment just like any other application for the IT department . Business as usual.
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17. Virtualization – VMware High availability option
06/04/2017
Virtualization – VMware High availability option
Benefits
Warm standby solution
No Need for MX-ONE N+1 Redundancy
Direct media calls maintained
Valid for both Telephony Server and UC applications
HA Cluster
Telephony Servers V.5.0 guest machine running on top of VMware vSphere High Availability allows a warm standby solution, which means in the event that a physical server where the Telephony Server guest machine is running goes down, a downtime will happen due to the fact that Telephony Server guest machine needs to be initiated in another physical server. Although IP/SIP based direct media calls are maintained, during the initialization process ongoing media gateway (TDM) calls will be dropped.
The VMware High Availability setup can be compared with MX-ONE Server redundancy that uses Linux High Availability (HA), In case a customer has the VMware´s HA in place, MX-ONE Telephony System will be setup as a standard system. VMware does require that the necessary SAN and network infrastructure are in place.
The figure shows a standard MX-ONE Telephony System composed by four Telephony Server guest machines running on top of VMware´s HA infrastructure.
Click:
In case of host hardware failure or planned maintenance, the Telephony Servers guest machines running on top of the host machine are taken offline. The VMware HA mechanism will automatically initialize new instances of the same Telephony Servers guest machines in another available physical machine in the VMware´s HA cluster environment and the system is back in business. Typically, the outage is less than 2 minutes and all services are restored.
Benefits to point out:
This VMware option does not require any N+1 redundancy configuration in MX-ONE due to the fact that MX-ONE uses the High Availability provide by VMware.
Although this example focuses on the SUSE Linux call control VMs, this also applies for Aastra’s Windows 2008 based UC/UM applications.
VAN
Storage (iSCSI SAN)
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18. Virtualization – Fault Tolerance option
06/04/2017
Virtualization – Fault Tolerance option
Benefits
Hot Standby - Server memory mirrored via dedicated LAN link
No down time or loss of calls / services
2 levels of back-up to offer true than ”5-nines” resilience
VMware
Fault
Tolerance
When Telephony Server guest machines are running in a VMware vSphere “Fault Tolerance” cluster, a transparent failover solution can be achieved. This means in the event that a physical server goes down, serivce is maintained and no calls will be dropped. The transparent failover is possible, according to VMware, because Fault Tolerance uses VMware vLockstep technology which guarantees the primary and secondary execute exactly the same x86 instruction sequences. Fault Tolerance requires that the hosts CPUs are compatible with vLockstep technology, including processor extensions. VMware requires that the SAN and appropriate parallel high speed network configurations are in place.
Simply put, when MX-ONE Telephony Server guest machines are running in one Vmware physical host, equivalent Telephony Server guest machines are also running in parallel in a second physical host executing the same instructions. As the guest machines are synchronised, in case the primary server fails or is shutdown (for maintenance) the second machine takes over seamlessly (matter of ms) and becomes the new primary host.
The figure below shows a standard MX-ONE Telephony System composed of 4 Telephony Server guest machines running on top of VMware´s FT infrastructure.
Click:
Therefore, when a failure in the primary server hardware happens, VMware´s FT mechanism in the secondary server will immediately notice it and it will take over starting to process pending I/O operations. The secondary machine will perform a “go live” operation and becomes the new primary. No service loss; no dropped calls. True hot standby is achieved.
As part of the recovery process, after the secondary machine successfully takes over, VMware´s FT process selects a new host machine within the cluster that has available resources and creates a new secondary host machine. After that, the system is protected again in case of a new hardware failure. This secondary process takes about one minute or the time to start up the VM and re-sync the x86 memory processes.
Proof point : Seeing is believing : propose them to see the Vmware FT demo we have in the demo hall during the breaks ..
HA/FT Cluster
VAN Very Fast Network
Storage (iSCSI SAN)
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19. MX-ONE 5.0 Highlights on SIP Endpoints
New SIP user licensing
Possible for SIP users to have multiple devices
Multimedia enabled per user
67xxi terminals have feature in parity with IP and DTS sets
New SIP DECT 3.0 release offers Cat-IQ and better integration with MX-ONE
AMC+ 2.0 SP1 release offers consistent user experience for mobile users
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20. New Licensing Model in MX-ONE and Aastra 700
A User Centric Approach
Anticipates the transition towards a full SIP
A user may have up to 4 SIP devices registered to one directory number.
Standard IP/SIP license for 1 device; for 2 or more, add only extra device licenses
It can be any combination of SIP DECT, BluStar for PC/iPad/iPhone, BluStar 8000i, AMC, multiple 67xxi terminals, etc…
Optional video license per user
1 - 4 SIP Devices
67 001
One Directory Number
Aastra Multimedia Communication Platform
Contact Center
Contact Management
Attendant Services
Unified Messaging
Remote Call Control
Multimedia Collaboration
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21. Aastra 6700i SIP Phone Feature Enhancements
Centralized MP/MTS provisioning
MX-ONE based feature menus and key assignments
Enhanced diversion options
Group Do Not Disturb
Call Park pools
Shared Call Line Appearance
Extra Directory Number (EDN)
Pseudo ADN for SIP
Intercom, etc..
Introducing the Aastra 6735i and 6737i models
New members in the SIP phone portfolio with HiQ Audio
Gbit Ethernet PoE switch
Mid range terminals to complement the 673xi family
Aastra 6735i
Aastra 6737i
Aastra 67xxi SIP phone feature enhancements
We will introduce the phase 2 enhancements to the integration of the 67xxi phones with MX-ONE. This includes menus layout for MX-ONE features, Shared Line Appearance ( second line that can be shared among several users like ADN), bypass of PN with direct diversion options, etc... The addition of these features will allow the SIP terminal to have a similar level of features as the IP phones or DTS, which is important for the NA market. At the same time, there will be 2 new members to the 673xi series, which are mid-range Gbit ethernet PoE terminals that complete the series.
Aastra’s SIP phone portfolio fully integrated with MX-ONE
EN/LZT RH

22. Aastra SIP-DECT fully integrated with MX-ONE and Aastra 700
Adds the comfort of mobility to VoIP
Implementing the new generation of the DECT standard, CAT-iq
Enabling handsets with CD level audio
New range of base stations, supporting
CAT-iq, GBit Ethernet, interface for USB devices
Combo base station DECT CAT-iq and Wi-Fi (IEEE a,b,g,n)
No external antennas. Ideal Hotel solution
New XML interface for enhanced MX-ONE integration
Improved display functionality
New CAT-iq DECT handset with Wideband audio codec (G.722)
Superior audio quality!
Family of DECT cordless handsets
610d: Low End Office version with basic features
620d: Business version with TFT colour display and Bluetooth headset interface
630d: Industrial / Care, Alerting functions, Protection Class IP 65
650c: Business version, wideband audio, TFT colour, Bluetooth
650c
Convenient Cordless Telephony over IP Solutions With the third release of SIP-DECT on MX-ONE/Aastra 700 we are introducing a the next generation of DECT. CAT-iq is the enhanced version of the DECT standard that has been in the pipe for some time. The central improvement in the new generation is the ability to send and receve higher data/information with higher capacity. We have designed the wideband capability of CAT-iq into the 650c and include CD level Audio as the key benefit of the new technology. With CAT-iq audio technology and the G.722 codec the speach quality in the new Aastra 650c handset is superior to any DECT phone earlier seen on the market. Not to talk about mobiles, which cannot even match the traditional DECT audio standard.
SIP-DECT 3.0 also includes a compleat range of new base stations (RFPs). The new RFPs can operate in both standard DECT mode and CAT-iq mode, thus they offer a future proof infrastructure for any type of installation.
610d
620d
630d
Aastra SIP-DECT fully integrated with MX-ONE and Aastra 700
EN/LZT RH 22

23. Aastra AMC +2.0 SP1 User-Friendly Interface Seamless User Experience
Support for major Mobile OSs
Contextual menus
Consistent user experience based on OS behavior
Seamless User Experience
Mobile user access to UC collaboration capabilities
Dual mode capability offers seamless handover in and out of the office
What’s new with 2.0 SP1
Support for latest Mobile OS releases
Support for IM & presence on all AMC+ mobile clients
Simplified AMCC setup using call manager specific profiles
Improvement for call cost saving when roaming between operators inside the country
Activity management
In-call functions
Presence
Instant Messaging
Directory Search
Modern Businesses and Enterprises require special tailored solutions, letting the door open for enhancements, extensions etc.
The main focus for the company is on cost-efficiency and that the solution enhances the communication. Also security & reliability are, what enterprises are looking for. Of course always and only with the latest technologies.
Customer service and satisfaction are keys for the business success. Aastra cares not only for its customers: we help businesses to enhance and optimize their customer service and satisfaction.
EN/LZT RH 23

24. Openness Towards 3rd Party Integrations
MX-ONE
Aastra Business Collaboration
Integration with all communication devices
More flexibility - easier to deploy
Price competitive solutions
Collaboration
Communication
Tools
Vertical
Applications
Integration with 3rd Party Products
Microsoft, IBM, SAP, IPC, etc.
Two-pronged approach to integrate UC applications into IT systems
EN/LZT RH

25. Lync Direct SIP Integration MX-ONE integration towards Microsoft Lync
Using direct SIP integration, Lync works as an independent system
MX-ONE - Lync integration via the mediation server
EN/LZT RH

26. Lync Direct SIP Integration MX-ONE integration towards Microsoft Lync
Aastra UVP - Media Bypass scenario
TLS/SRTP Security Manadatory for MS approval
EN/LZT RH

27. Lync Direct SIP Integration
Basic Call services between MX-ONE and Lync end-points over SIP trunks
Anonymous user calls
Caller ID on both sides
Hold, Transfer, Conference, etc…
Decline call
Call forwarding and simultaneously ring feature
Inbound and outbound calls
Media bypass (a.k.a. direct media between MX-ONE and Lync clients).
Encryption (TLS and STRP) is required for this functionality.
Inbound call from MX-ONE user device to Lync client
Outbound call from Lync client to MX-ONE user device
Outbound call: Call Forward All (CFA) to another Lync client
Outbound call from Lync with by-pass enabled and CFA enabled to another Lync user
Outbound call: PBX CFB (Call Forward on Busy) to another Lync user
Outbound call from Lync with by-pass enabled and CFB enabled to another Lync user
Failover scenarios (to secondary Lync gateway) 
Security (support for TLS/SRTP encryption)
EN/LZT RH

28. IPPBX Direct SIP -+S Certification – MX-ONE Standsalone
MX-ONE only major IPPBX player with Direct SIP certification
Only major player with IPPBX carrying “+S” label
Proof point - Media Bypass scenario - TLS/SRTP Manadatory
EN/LZT RH

29. BluStar Plug-in for Microsoft Lync/IBM Sametime
Customer Benefits
Customer gets ”best of both worlds”
Lync or Sametime for presence and collaboration
Aastra for communications
Plug-in handles all calls
Choice of IM, voice and video
Get all BluStar in-call features
Hold, transfer, conference, etc..
Plug-in status reflected on Lync/Sametime presence for user
No investment needed in MS Lync mediation server(s) or IBM SUT
No need to change Lync/Sametime licensing or add extra servers
Take advantage of existing Aastra investments
Maintain communication in MX-ONE side
You can either select the number via the OCS directory or the contact list or by simply keying in a number directly in the in-touch plug-in. Once the call is set-up the call status is displayed and the call control features are controlled via the plug-in toolbar GUI placed at the bottom of the OCS Office Communicator client.
Lync client with plug-in
EN/LZT RH

30. Aastra Presence Server Application Architecture
4/6/2017
Aastra Presence Server Application Architecture
BluStar Client
SIP/SIMPLE
InAttend Client
SIP/SIMPLE
Presence Server for aggregation
WebAccess
Microsoft OCS
Microsoft OCS 2007 R2 CWA-Server
Microsoft Lync
EN/LZT RH 30

31. MX-ONE 5.0 MP/MTS New Functionality
New Functionality added
Support for Multiple SIP terminals
Support for new Aastra Terminals and end-points
6757i/6737i, BluStar 8000i, BluStar Client PC
Load share/distribution of FW download for 6700i phones
Setting of HTTPS parameters for 6700i phones
Support the increase number of members in Hunt and Call Pick-up Groups
AD field mapping on AD Search Domains
UDF mapping in AD
Performance enhancements
“All” selection as default in Extension list page
List server number for generic extension
Improved EQU pos handling
Longer input fields for descriptions
MP support for ELU25
EN/LZT RH

32. Manager System Performance 1.0 - System management
Manages MX-ONE Performance data
Windows application for simplified measurements and analysis
Compatible with MX-ONE 4.1 and 5.0
Gathers and analyses Information about:
Trunks, Routes
Attendants
Extensions
Common resources
Graphical User Interface
Easy to read and customize traffic information
Traffic analysis of major MX-ONE components, including Radio Base Stations and IP extensions
Multiple MX-ONE nodes can be managed from a single Performance Manager application
Manager System Performance (MSP) provides simplified measurement and analysis of performance data from MX-ONE. It also gives the MX-ONE administrator information about the overall performance of trunks, routes, operators, individual extensions and common system resources.
EN/LZT RH

33. SNMP MIBs and HP Openview Plug-in
Alarms and Fault management
Enhanced SNMP Agent and MIBs for MX-ONE
Handles SNMP gets/traps for fault alarm handling
Status updates for server components, trunks, routes, operators, board status, etc..
Integration with management frameworks applications (HP Tivoli, etc...)
Traps for MX-ONE software and HW platform status and alarm information
MIB2 compliant
Manager System Performance (MSP) provides simplified measurement and analysis of performance data from MX-ONE. It also gives the MX-ONE administrator information about the overall performance of trunks, routes, operators, individual extensions and common system resources.
EN/LZT RH

34. Aastra Strategic Direction for Portfolio Evolution
Common Elements
InAttend Attendant Applications
Solidus eCare
Contact Center
BluStar Ecosystem Business Collaboration
InAttend & Speech Attendant
SIP Middleware
Presence
Speech Engine
CTI
Aastra
Communication Servers
Aastra’s UC and Collaboration Suite - It is all about business communication – and insist on presence
Aastra’s Collaboration suite fits every business need Aastra provides a comprehensive suite of integrated Unified Communications (UC) and collaboration tools for every business need. We believe that the right mix of applications increases business productivity and improves customer business performance by evolving and supporting enterprise business processes.
Aastra’s open interfaces offerings give our customers a wide range of possibilities A strategic cornerstone for Aastra is to strive to provide open solutions based on industry accepted standards for all our products. Aastra’s application portfolio is built on open standards using SIP as a key factor preventing customers from being locked into a certain environment. This openness enables our customers the choice to integrate 3rd party collaboration applications, such as Microsoft® OCS and Lync or IBM® Sametime® Unified Telephony, as a part of the total communication package. Additionally, we provide open application interfaces, such as SIP, CSTA V3 or XML.
Open standards and open interfaces with mobility as an integral part allowing our customers to make self-paced migrations.
Astra’s strong local presence puts the customer’s specific needs in focus
Aastra applications have a truly user centric approach. All [our] applications are designed with focus on the user and for us, a customer centric approach means working with you. Our local presence together with our partners and integrators enable us to add value through our understanding of the market and the technology trends. But more importantly, it is about listening to you. By
better understanding your business needs, we are in a better position to choose the right components that offer value and create Effective communications.
Aastra’s UC and Collaboration Suite - It is all about business communication
Aastra’s goal is to offer innovative and high quality Unified Communications applications for business users, contact center agents and attendants with the support of automated services to create process-integrated communication services. With process-integrated communications, we mean communications that not only supports the company’s processes but also becomes an integral part of them. In this way, the applications assist companies to achieve productivity gains and improve the business.
KEY: Today Aastra is at the forefront of the Enterprise Communication market with many years of experience when it comes to developing advanced [leading edge] business applications. In our product portfolio, we see great opportunities to meet the market demand in coming years. Together with our very good understanding of both IP telephony platforms and collaboration tools for the corporate market, Aastra offers a comprehensive and integrated Unified Communication solution with its unique mobility solutions. We will keep on developing new products and evolve existing ones now focusing on 3 applications areas:
Business Collaboration, SIP Softphone & Video, Mobile client
Attendant – InAttend
Contact Center
We are committed to supporting our customers and the evolution of their systems and networks.
3 Focus areas
There are many roles in a company that require specific competences and applications that cater to these roles. Aastra offers a comprehensive set of tools that address these different needs and are tailored to fit the various user profiles, yet flexible enough to integrate into a wide variety corporate environments. Coupled with our mobility portfolio Aastra offers a unique advantage enabling users to access their services wherever they are, through various interfaces/devices.
Business Collaboration
Aastra Collaboration suite provides the right mix of communication tools for
your culture environment and for maximizing your business value. With Aastra
Collaboration suite you always communicate at your terms with the user in focus.
Mobile Client
Aastra has a over ten years experience with Mobile solutions. Our mobility
solutions offer you true flexibility in the daily work, whether you are in the
office or on the move, in a cost-effective and efficient way.
Unified Messaging
Aastra Unified Messaging is an essential integrated part of the Aastra
Collaboration suite and puts you in control of your communication with access
to your messages anytime and anywhere.
SIP Soft Phone and Video
Aastra BluStar, a fully featured soft phone application, empowers your business
communication. BluStar is an integral part of Aastra Collaboration suite and
integrates well with external environments, such as Microsoft OCS, Microsoft Lync and IBM Sametime.
Attendant
The attendant is the point in the company where all your Unified Communication
needs meet. Aastra Attendant is a well integrated part in the Aastra Collaboration
suite and provides a broad range of functionality independently of platform.
Aastra Contact Center is a highly flexible multimedia solution, which
includes all you need to make your customers more satisfied and your
business more efficient and cost-effective.
EN/LZT RH 34

35. BluStar Takes Business Communication to the Next Level
BluStar for PC
Provides the user with collaborative features directly from the desktop – voice, video and Instant Messaging
Easy access from a single interface
In the office or remotely outside the corporate network
Integrated with user applications
BluStar for iPad/iPhone
On the fly video communication peer-to-peer
Enabling natural communicaton for mobile users
BluStar 8000i
Executive voice and video device
Always stand by
Embedded conferencing capabilities
Optimized hardware to guarantee excellent HD voice and video quality for enterprise
communication needs
Consistent User Experience, Simplicity, Based on Open Standards, HD Quality,
Easy to Use, Smart Deployment and Management, Integrated or Independent Solution
EN/LZT RH

36. UC 4 All – The collaboration client takes you to the next level
MX-ONE 5.0 Highlights – BluStar for PC
The new business collaboration client
A single user interface across:
Voice, video, directory/contact integration, IM, desktop sharing & conferencing
Means to find the right person, check the availability, collaborate using your preferred method
Collaboration from anywhere on any device & consistent user experience
Integration with Microsoft OCS/Lync & IBM Sametime, using plug-ins
Provisioned as a multimedia end-point in MX-ONE
UC 4 All – The collaboration client takes you to the next level
EN/LZT RH 36

37. UC 4 All – The collaboration client takes you to the next level
Highlights Aastra BluStar for PC 2.0
PC based SIP Softphone with HD voice
HD video (peer to peer)
Powerful audio processing
Instant Messaging
LDAP integration with global directory and integration with Personal Outlook Contacts:
Progressive directory search
Searches with local cache
Favorite list and grouping of favorite contacts
Remote access via Session Border Controller (External proxy for SBC)
Microsoft OCS/Lync and IBM Lotus Sametime plug-in integration
Enhanced functionality with Jabra and Plantronics headset
UC 4 All – The collaboration client takes you to the next level
EN/LZT RH 37

38. BluStar 8000i Media Phone with MX-ONE 5.0
Operates in PBX mode
Provisioned as any SIP end-point in MX-ONE
Requires a video license in MX-ONE
Fully featured video end-point
HD voice and video device
Three way video Conferencing
Support for customized applications
Interoperability with other end-points
Works with all MX-ONE voice and video end-points
Video conferencing between end-points in networked MX-ONE environment
Offering true HD video conferencing, BluStar uses the latest in video and communications technology to enable a natural high quality collaboration experience.
Video is the trigger to collaborative communications
EN/LZT RH

39. A Tool Box for Customer Care, Entperise Communications and Analytics
Management & administration
Self Service
Analytics/WFO
Enterprise Communications
Customer Care
Solidus eCare
Contact Center
Mobility
IM, Desktop sharing
By letting the core/routing of SeC control all communications of the enterprise the customer will be able to allow Communications capabilities into business processes and as a result reduce latency that exists in connecting people to people, and people to information. With the monitoring, reporting and analytics applications of SeC the customers will increase the visibility into workflows. With the integration to appointment management, scheduling (ex. calendar connection, visit etc) and selfservice (i.e.IVR/Scriptmanager and speech office etc.) applications can automate repetitive, routine tasks (such as appointment reminders, warnings, notifications and so on) to free up staff to work on other, more specialized activities.
To help the customer meet compliance stipulations and servicelevel agreements we incorporate recording, archiving and scheduling applications into the solutions.
Conferencing, teamspaces, contentmanagement and other collaborative tools are functionality in the Aastra Application Suite that enhances the utilization of the business process automation or as it is aslo mentioned Communications enabled business processes. Furthermore with the open integration environment of SeC with the pre-configured and for multi purposes API integration of business systems allow users the possibility to work from one single application rather than switching between them.
Business Process Automation / CEBP
Knowledge workers
EN/LZT RH

40. Solidus eCare 8.0 – Contact Center
06/04/2017
Solidus eCare 8.0 – Contact Center
Solidus eCare
A highly flexible multimedia Contact Center solution
Solidus eCare 8.0
A new Desktop Manager, BluStar Agent
New look and feel
Based on new development technology
Click – Once for provisioning
New integration API’s
Enhanced Web callback
Based on new development technology
.NET
Click – Once for provisioning
New GUI
CTI Call Control
SIP soft phone
Call log
Chat / / SMS window
BluSat Agent gives:
Simplified port-matrix
Easier provisioning
Future proof environment
EN/LZT RH

41. Take Control of Your Business Communication
Contact Management (CMG) - Busines Collaboration
- A comprehensive set of enterprise tools
The CMG product portfolio provides a mix of communications tools for attendants and office users, including advanced call handling, activity and availability management as well as speech services
Attendant
Business Users
Automatic Services
Administrators
Communication Platform & Servers
EN/LZT RH

42. Aastra InAttend 1.0 SP1 - Attendant Applications
The new Attendant Console – Aastra InAttend High quality attendant performance
InAttend Attendant console offers powerful search options, calendar
integration, Microsoft Lync/OCS and IBM Lotus Sametime presence
integration, line state/presence/activity status as well as SMS, IM ...
What’s new in InAttend SP1:
SIP trunk connection with net services support
Adaptations for the Chinese market
Caller identification information at incoming calls
Configurable favorites for the WebPanel
Timezone support
Functions to fill the gap between CMG NOW and InAttend
A multi-featured attendant solution with advanced collaboration options
EN/LZT RH 42

43. The New Attendant Solution with Advanced Collaboration Options
06/04/2017
User friendly design – defined by attendant demands and adjustable to the user’s needs
Advanced queue handling
Presence information from Microsoft OCS/Lync and IBM Lotus Sametime
E- Calendar integration (Microsoft Exchange, Lotus Domino, Novell GroupWise)
Configurable and powerful search options
Possibility to integrate with Aastra CMG 7.5 suite
Open standards in order to support customers’ multi-vendor environments.
The Aastra InAttend offers:
A future proof scalable solution based on open standards
A user-friendly and flexible design adjustable to the individual attendant needs
Presence information from Microsoft OCS/Lync and IBM Lotus Sametime
Calendar integration (Microsoft Exchange, Lotus Domino, Novell GroupWise)
Configurable and powerful search options
Usage of LDAP and/or CMG directory
Advanced queue handling
Integration with Aastra CMG suite 7.5, which opens-up the possibility to use the complete CMG solution.
The SIP based application is platform independent and the first version of InAttend supports both Aastra MX-ONE (V 4.1) and Cisco Unified Communications Manager (V 7.1)
Please check the compatibility matrix for the supported call managers and the required software releases of the call managers
EN/LZT RH 43

44. Unified Messaging - OneBox
Messaging Platform
Telephony Interoperability
MX-ONE
Groupware Interoperability
Microsoft
Enterprise Class Applications
IBM
Call Processing
Fax
Novell
Voice Messaging
Mobile Desktop
Other IMAP4
Unified Messaging
Notification
Speakers Script; Unified Messaging (OneBox) is arguably the best unified messaging platform on the market today. It offers not only great VM, UM and Unified fax services, but unparalleled integration with all systems and 3rd party PBXs.
4 parts to point out here:
PBX integration with most Aastra IP PBXs and interfaces. “VIM” (message intercept) feature offering presence/activity integration with MX-ONE is unique Aastra USP with MX-ONE/MD110.
Back-office UM integration with all major Groupware's (MS, IBM Lotus, Novell GroupWise), or any 3rd party MAPI4 compliant system.
Full range of call control services from simple VM to complete UM and Unified Fax solutions, notification services, mobile integration, etc.
Unrivaled end-user experience via series of user interfaces going from basic TUI and Web-browser to client and Text to Speech recognition technology for listening to s from your mobile.
OneBox is arguably already considered the best in terms of VM /UM and Unified fax functionality today. With the additions coming with future planned releases, we have not only a great VM/UM unified fax solution, but also add a more resilient architecture, speech driven user interfaces, and back-office integration.
DTMF
Interface
Text To Speech Interface
Web Interface
Desktop Interface
Mobile Interface
EN/LZT RH

45. Aastra 67xxi SIP Phones SIP Security (HTTPS, TLS and SRTP)
06/04/2017
Aastra 67xxi SIP Phones
SIP
Security (HTTPS, TLS and SRTP)
Headset support (modular connector)
2 port Ethernet switch (10/100)
Full-duplex speakerphone for hands-free
Inline power support (based on 802.3af standard)
Integrated Web server
► Aastra 6730i
► Aastra 6731i
► Aastra 6739i
67xxi usability improvements and corporate directory search
There are improvements needed to the usability of the 67Xxi phones with MX-ONE based on priorities set by the 67Xxi usability task force. Focus will be on the following services for SP2:
- Menu based MX-ONE services on 67xxi
- Auto-labeling of 67XXi soft-keys
- Corporate Directory Search for 67xxi with CMG XML based
- Rolling status on 67xxi displays
- Single button logon/logoff with Menu prompts
- SIP end point for CMG now (See ACS integration)
- 67xxi device authentication
- There is a general requirement for a call waiting tone for all Aastra IP/SIP phones. MX-ONE shall send out an order with playing call  waiting tone instead of ring signal towards Aastra 67xxi terminals.
► Aastra 6751i
► Aastra 6753i
► Aastra 6755i
► Aastra 6757i
EN/LZT RH 45

46. 06/04/2017
Aastra 74xxip IP Phones
My Dialog Contacts – End-user application for merging MS Office Outlook contacts to the Personal Contacts in the phone
IP Phone Administrator, phone management functionality integrated in to system management applications
Integrated web server for central, remote and local support
High quality voice including G.722 wideband codec
Distinct blue LEDs for function keys and speed dial keys
Volume control (combined for handset, headset, loudspeaker, ring tone)
Equipped with hearing aid support and acoustic shock protection
► Aastra 7433ip
► Aastra 7434ip
The phones comply with ROHS and WEEE directives
Aastra terminals are lead-free and high-quality polyurethane cords, free from PVC
The terminals follow EU and international proposed directives and standards regarding restricted substances
Material and chemical content of components and articles are continuously being monitored and declared into the Aastra environmental material database
Low energy and low waste process in production
Ultrasonic welding reduces screws and glue and at the same time provide a more solid and well protected structure of handsets and phones.
Low power consumption during use and in stand-by mode
Power-off button (Aastra 7434ip and 7444ip versions)
► Aastra 7444ip
► Aastra 7446ip
EN/LZT RH 46

47. Aastra 7100a Analog Terminals
Wall mountable
Hearing-aid compatible
Adjustable console base
Exchangeable handset and cord
Adjustable ring volume and tone
In-line power supply (powered by the extension line)
► Aastra 7106a
► Aastra 7147a
► Aastra 7187a
EN/LZT RH

48. Aastra DECT Terminals New DECT 4x3 series of ruggedized phones DT413
Excellent performer at any workplace
Designed to withstand dirt, water and falls on hard surfaces
Robust with large sturdy keys and a clear display
DT423
For workplaces where a high level of security is required
When emergency situations are part of the business
Personal alarm and man-down/no-movement alarm
DT433
For use in potentially hazardous environments
Personal alarms and man-down/no-movement alarms
Complies with the ATEX 94/9/EC directive
► DT413
► DT423
► DT433
New phone in DECT DT390/DT69x series
Customizable ring signals for special attention
Alarm button on top of the phone
Acoustic Location Signaling (ALS)
Automatic call after alarm is sent
Location information in conjunction with alarms
► DT692
EN/LZT RH

49. A Complete Portfolio to Fit All User Profiles
06/04/2017
A Complete Portfolio to Fit All User Profiles
End user experience
Customer care
IT & Admin
EN/LZT RH

50. Key Strengths and Differentiators
Openness
TCO
Standards based interface (SIP, CSTA, XML, …)
Standard management APIs for easy IT integration
Native support for protocols and interfaces
Successfully certified with SIP service providers & operators
Certified with Microsoft & IBM
Best migration capability
Low power consumption
Web Management, single point of administration
Advanced solution based LCR
Best of Breed suite of productivity tools
Flexibility And Usability
Mobility
Native Mobile Extension for true FMC
Mobile Extension access over SIP trunk or MDA (ISDN link)
Fully integrated support for DECT, WLAN and Mobile terminals
Free seating/Hot Desking on any type of terminal
Solidus eCare Contact Center agents using mobile clients
Scalability - up to more than 100K users
Complete Collaboration suite for efficiency and productivity
Connectivity to virtually any type of terminal and trunk
Deployment options
EN/LZT RH

51. Strong Position in the Market Place 60 000+ Customers Globally
TOURISM
EDUCATION
FINANCIAL /
INSURANCE
HEALTHCARE
LOCAL AUTHORITIES
INDUSTRY
TRANSPORT
EN/LZT RH

52. The Carlsberg Group Solution Key Benefits Denmark Retail and Wholesale
Aastra MX-ONE®
Solidus eCare® Multi Media Contact Center
Unified Communications Suite integrating
Microsoft® OCS and SAP ERP
40% mobile extensions
Managed services
Key Benefits
Improved productivity and flexibility by tailoring the
number of users and the features available to individual
employees
Market leading UC technology bundled with a high level of service
Highly scalable with efficiencies from hosting servers
in one country while using that elsewhere
Aastra’s Solidus eCare® Contact Center and Unified
Communications Suite to manage telecoms operations
across the business
Future-proof mobility solution
Customer Profile
Danish brewing company
4th largest in the world
45,000 employees
Products sold in more than 150 markets
EN/LZT RH

53. Large University in California
United States
Education and Research
Solution
Aastra MX-ONE® TSE (Telephony Server) 3.2
Capacity 12,000 ports
46 LIMs
Distributed architecture with multiple LIMs located
in several geographical locations
Key Benefits
Shared data and telecom network provides economies
of scale
Improved back-up power life from minutes to
10-24 hours by utilizing DC power plants in lieu of
UPS units
No re-training needed for end users – they didn’t
even realize a major upgrade had happened
Data network to link remote sites, eliminating dedicated
circuits used only for voice
Customer Profile
9,500 extensions
525 trunks
22 sites
72 channels to voice mail system
10 ACD groups with 72 ACD agents
EN/LZT RH

54. MX-ONE 5.0 Solutions Summary
06/04/2017
MX-ONE 5.0 Solutions Summary
Enterprise communications in the cloud
Infrastructure Consolidation and Centralization – IT focus today
Enhanced resilience and security in the cloud
Virtualization – cloud enabler while maintaining business continuity and user experience.
BluStar Ecosystem – Multimedia Collaboration
Aastra developments are addressing market trends
Aastra strategic direction for portfolio evolution
“BluStar” a common interface for consistent User Experience
Native SIP enhancements
Native Multimedia services for SIP users (Video and IM)
Integration of BluStar Ecosystem
Multi-device licensing for SIP users
Focus on advanced features for Aastra SIP terminals
Strong integration with 3rd party products
IT & System Management
What’s new with Manager Provisioning
Manager System Performance
SNMP fault and alarms management
EN/LZT RH

55. Thank you
EN/LZT RH